May 5, 2014, 12:17 pm
Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
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Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
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Walmart money kiosks(2013-2015)
Mar 23, 2015, 7:20 am
#2086
Join Date: Oct 2012
Posts: 143
I hit a WM on Saturday night. The sign says open 24 hours, but they lock up half the doors at 10pm.
At least the Kate was working.
At least the Kate was working.
Mar 26, 2015, 3:44 am
#2087
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,463
Mar 27, 2015, 2:06 am
#2088
Join Date: Jul 2007
Programs: NW Plat, SPG Gold, Amex Plat
Posts: 110
Fyi. Kate at the rosemead, ca walmart is no longer there. Just an empty space next to the coins tar machine. This kate get a lot of action from noobs msers. When I am there I just observe them while I wait my turn. They do not know about the velocity or even be conspicuous about it. I see one girl there that has a notebook that she looks at. Each receipt that comes out she put it on top of kate. Then to the next load. Then another receipt on kate. Back to her notebook. She look very organized. after like 4 or 5 receipts on kate she leaves...Then come back. Take out her notebook and load. And the whole process start again.
Mar 27, 2015, 12:10 pm
#2089
Join Date: Feb 2014
Posts: 908
If it was taken away back in February, it's since been returned (or replaced). Just was at the the Rosemead store earlier today. Unfortunately, someone must have been using it immediately before me. After loading but a single $200 VGC from Staples, I had my first experience with the velocity limit. Will have to go back this weekend.
Mar 27, 2015, 4:48 pm
#2090
Join Date: Jul 2014
Posts: 427
I witnessed a poor older lady try for like 12 minutes to get a cash advance from her CC on Kate. Even got one of the ignorant cashiers to try to help her. Between the two of them they broke the Kate that day.
Mar 28, 2015, 4:38 pm
#2091
Join Date: Aug 2013
Posts: 714
The one near 45 in Austin has been out of order the last two times I've visited. Beyond annoying.
Mar 29, 2015, 9:57 am
#2093
Join Date: Jan 2013
Location: LAX, SNA
Posts: 359
Does anyone know if there is a limit on how many MOs I can purchase at the kiosk? Does the machine lock out if you purchase more than 2k?
Mar 29, 2015, 5:41 pm
#2094
Join Date: Jul 2012
Location: San Francisco, CA
Programs: Jose Cuervo Gold, Bud Light Platinum, Schwab 401K, VW Bug 2MM
Posts: 1,103
I must have terrible luck or somethng, because the last two times I tried to load $500 at kate, it locked up with need approval. Unless something has changed with regards to amount per load. I may have to simply watch Kate for a period of time before her to make sure someone didn't just load.
Mar 30, 2015, 1:21 pm
#2095
Join Date: Feb 2014
Posts: 908
I must have terrible luck or somethng, because the last two times I tried to load $500 at kate, it locked up with need approval. Unless something has changed with regards to amount per load. I may have to simply watch Kate for a period of time before her to make sure someone didn't just load.
Mar 30, 2015, 1:32 pm
#2096
Join Date: Nov 2013
Posts: 61
As I posted above, I believe there is a secondary velocity limit to the kiosks. I made another trip last weekend, loaded $1900, waited 20 min, and then the kiosk froze on the first $500 load. I know there was no one using the kiosk beforehand since I was waiting at the cash register (to purchase some merchandise) for ~10 min, and had full view of the kiosk.
I would suggest going earlier during the day (& preferably a weekday if possible).
I would suggest going earlier during the day (& preferably a weekday if possible).
Mar 31, 2015, 8:01 am
#2097
Join Date: Aug 2014
Posts: 1,303
I tried plugging an old microphone 3.5mm into the Kate to get her to shut up. No luck, she kept on talking out loud the whole time???
Mar 31, 2015, 10:14 am
#2098
Join Date: Mar 2007
Location: Midwest U.S.A
Programs: Too many to list. Since the early 90's.
Posts: 1,407
Mar 31, 2015, 12:36 pm
#2099
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,257
As I posted above, I believe there is a secondary velocity limit to the kiosks. I made another trip last weekend, loaded $1900, waited 20 min, and then the kiosk froze on the first $500 load. I know there was no one using the kiosk beforehand since I was waiting at the cash register (to purchase some merchandise) for ~10 min, and had full view of the kiosk.
Or did you watch it for a few minutes, then wander around the store for a while, assuming nobody was gagging the poor girl while you shopped?
PEOPLE - UNDERSTAND THIS: There are a LOT of people doing this. It's not some secret. Every time I go to WM, I see several people loading GCs. Sometimes, there is a line of them, openly holding a very thick stack of GCs still in packaging. I see people lock up the machine almost every time I'm there - then the idiot who did it gets in line at the MC and asks for a bunch of money orders!
You want to avoid the velocity limit? You need to do the following:
1 - Walk in. Note the time. Do the math: add 10 minutes to the current time. That's when you are PROBABLY good to go. But first, you have to…
2 - Wait. Watch the kate for the 10 full minutes. Be patient. 10 minutes feels like an eternity in WM, doesn't it? Don't walk around the store, stay where you can see it, and watch the machine. The whole time.
3 - While waiting and watching, see anyone walk up and use it?
4 - If yes, are they just a customer pulling cash from the ATM (pretty easy to tell, even from a distance)? If that's the case, you're probably OK…keep waiting & watching, your original 10 minute figure is probably OK.
5 - If someone uses it and they do NOT clearly pull money from the ATM, they just reset your clock, so note the time they finish. Add 10 minutes to that time. Go back to Step #2. Start waiting again.
6 - Only after seeing nobody use the machine for a solid 10 minutes, go do your business.
Really, the working machines are busy. On a typical weekend day, there is usually a line of people at my WM waiting to use the kate, and more than half of those people appear to be MSing. You cannot just assume that the machine has not been stuffed 30 seconds before you show up.
Mar 31, 2015, 2:34 pm
#2100
Join Date: Feb 2014
Posts: 908
As I posted above, I believe there is a secondary velocity limit to the kiosks. I made another trip last weekend, loaded $1900, waited 20 min, and then the kiosk froze on the first $500 load. I know there was no one using the kiosk beforehand since I was waiting at the cash register (to purchase some merchandise) for ~10 min, and had full view of the kiosk.
I would suggest going earlier during the day (& preferably a weekday if possible).
I would suggest going earlier during the day (& preferably a weekday if possible).
there is another kate that locks when I do 1500. wait 10mins 1000. wait 10 mins, 500, locks.
weird stuff like that.