Last edit by: WineCountryUA
This is an archive thread, the active thread is Checkin on UA ticket but first flight not UA operated? Who/Where/BPs/Bag allowance?
Checkin on UA ticket but first flight not UA operated? Who/Where/BPs/Bags? {Archive}
#31
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Under US law (because the ticket destination is SFO), the baggage allowance of the marketing carrier of the first segment, will apply to all segments of the ticket. This is separate and apart from bag waivers which might apply due to status and the like.
Thus, the sole question is: Who marketed the xBKK segment? Is it NH or UA? What is the allowance for that carrier for that segment. That will be the answer for the entire ticket except to the extent that there are waivers for additional luggage on a specific carrier.
Thus, the sole question is: Who marketed the xBKK segment? Is it NH or UA? What is the allowance for that carrier for that segment. That will be the answer for the entire ticket except to the extent that there are waivers for additional luggage on a specific carrier.
#32
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,836
As noted above, NH's rules say 3 bags @70 lbs and that's what OP is likely to get.
#33
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,931
Except OP never specified marketing carrier . Which is exactly my question. They only said ticketed on 016 with first segment operated by NH connecting to UA at NRT. Neither of which is the proper info. needed to determine what the bag allowance should be for not only the trip to the US but the entire itinerary. Until the marketing carrier is known, no one can answer the question about what the proper allowance should be.
#34
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,385
My experience with the crappy NH codeshare on BKK-NRT is that the ANA check-in agents try to apply the NH rules (as you'd expect). If you point out that you are connecting to an overwater flight in UA GF, you may be able to get them to apply the UA GF allowance.
That worked for me when I was in Y on the NH segment, and C on the UA segments. The agent really pushed back until she saw I was in C on UA, then said, "Oh, yes, I am sorry; you are in C on your next flight, and yes, your bags are OK."
That worked for me when I was in Y on the NH segment, and C on the UA segments. The agent really pushed back until she saw I was in C on UA, then said, "Oh, yes, I am sorry; you are in C on your next flight, and yes, your bags are OK."
#35
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Bangkok or San Francisco
Programs: United 1k, Marriott Lifetime PE, Former DL Gold, Former SQ Solitaire, HH Gold
Posts: 11,887
Under US law (because the ticket destination is SFO), the baggage allowance of the marketing carrier of the first segment, will apply to all segments of the ticket. This is separate and apart from bag waivers which might apply due to status and the like.
Thus, the sole question is: Who marketed the xBKK segment? Is it NH or UA? What is the allowance for that carrier for that segment. That will be the answer for the entire ticket except to the extent that there are waivers for additional luggage on a specific carrier.
Thus, the sole question is: Who marketed the xBKK segment? Is it NH or UA? What is the allowance for that carrier for that segment. That will be the answer for the entire ticket except to the extent that there are waivers for additional luggage on a specific carrier.
Except OP never specified marketing carrier . Which is exactly my question. They only said ticketed on 016 with first segment operated by NH connecting to UA at NRT. Neither of which is the proper info. needed to determine what the bag allowance should be for not only the trip to the US but the entire itinerary. Until the marketing carrier is known, no one can answer the question about what the proper allowance should be.
I think I have enough info now. Thanks all.
#36
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Bangkok or San Francisco
Programs: United 1k, Marriott Lifetime PE, Former DL Gold, Former SQ Solitaire, HH Gold
Posts: 11,887
Just talked to ANA on the phone. The Star Alliance Gold rule applies. 2 bags for business class plus a 3rd for *G (as Kacee and joseeantonior pointed out).
HOWEVER! she told me I had to show my UA MP card at the airport. Who carries their frequent flyer card around with them?
I have the UA app on my phone here in Thailand and just checked to make sure it clearly says I'm *G. It does. Also my e-ticket is clearly marked *G. So I'm going to give it a try.
HOWEVER! she told me I had to show my UA MP card at the airport. Who carries their frequent flyer card around with them?
I have the UA app on my phone here in Thailand and just checked to make sure it clearly says I'm *G. It does. Also my e-ticket is clearly marked *G. So I'm going to give it a try.
#37
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,836
It's ridiculous that you need to given that everything's on the computer these days, but it's still best practice to always carry the card when traveling international. I've had instances with TG, NH, and AV where I would not have gotten into their lounges without my physical card.
#38
Join Date: Feb 2013
Posts: 11
UA -- 1 bag or 2??
I'm flying MAA-[FRA]-JFK-ORD-SFO-[FRA]-MAA. I booked it through United.com, and the international legs are on Lufthansa. During the booking process all the way to the confirmation email, all segments qualified for two free bags @50 lbs. But the receipt -- surprise! -- specified only one free bag on each segment. Is this something I have to go to United.com beforehand to straighten out? I've tried using the UA website to contact customer service but it cites server problems and doesn't send on the note. I'm not sure if it matters, but I have a MileagePlus card. Thanks for advice on this!
#39
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Comply with LH's baggage allowance.
#40
Join Date: Aug 2013
Location: LAS HNL
Programs: DL DM, 5.7 MM, UA 3.1 MM, MARRIOTT PLATINUM, AVIS FIRST, Amex Black Card
Posts: 4,479
Is it on one ticket with a UA flt # on all segments?
#41
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
If you bought the trip on United with UA flight and ticket numbers, then you should use United's baggage rules, given that your ultimate destination is in the US.
US DOT Regulation 14 CFR 399.87 (First Marketing Carrier)
http://www.tripadvisor.com/Travel-g41707-c211983/Newton:Massachusetts:Baggage.Rules.For.Multi.Airli ne.Trips.html
US DOT Regulation 14 CFR 399.87 (First Marketing Carrier)
http://www.tripadvisor.com/Travel-g41707-c211983/Newton:Massachusetts:Baggage.Rules.For.Multi.Airli ne.Trips.html
#42
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Who is the marketing carrier of the first segment and what is the allowance for that carrier for MAA-FRA? That is the minimum allowance you will receive for all segments of the ticket.
If changing the marketing carrier from what it is now, perhaps UA, to perhaps LH, changes the allowance for the better, book it that way (presuming other factors such as fare are equal).
If changing the marketing carrier from what it is now, perhaps UA, to perhaps LH, changes the allowance for the better, book it that way (presuming other factors such as fare are equal).
#43
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,931
Who is the marketing carrier of the first segment and what is the allowance for that carrier for MAA-FRA? That is the minimum allowance you will receive for all segments of the ticket.
If changing the marketing carrier from what it is now, perhaps UA, to perhaps LH, changes the allowance for the better, book it that way (presuming other factors such as fare are equal).
If changing the marketing carrier from what it is now, perhaps UA, to perhaps LH, changes the allowance for the better, book it that way (presuming other factors such as fare are equal).
I know LH was very good at ensuring UA allowances were followed for an entire trip I took a couple of years ago that was CVG-LHR all on UA marketed/operated flights, and then stopped over for a week, continuing on LH marketed/operated flights LHR-BOM. Unlike some other carriers that don't seem to follow these rules as a matter of course.
#44
Join Date: Feb 2013
Posts: 11
I'm flying MAA-JFK-ORD-SFO-MAA with UA, economy class. The international legs are on Lufthansa. My confirmation email (and all the way through the online process) specified two bags per segment; the receipt -- shock! -- specified one. Do I have to straighten this out with United beforehand? Any help greatly appreciated!