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Checkin on UA ticket but first flight not UA operated? Who/Where/BPs/Bag allowance?

Checkin on UA ticket but first flight not UA operated? Who/Where/BPs/Bag allowance?

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Old Jun 14, 22, 5:34 am   -   Wikipost
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If on a UA ticket but the first flight is a codeshare and/or partner operated flight, you check-in for boarding pass and bags with the operator of the first flight, not UA. This may mean going to a different terminal.
If doing online check-in, you may need the partner's PNR identifier, Record Locator / PNR of Star Partners on UA purchased Itineraries
Note -- The UA PNR should work for LH Group airlines and some others

Bag allowance can be tricky
-- UA unique elite bag waiver privileges will generally not apply.
For *G elites, checking with a *A, your *G bag allowance of
You can take an extra 20 kg (44 pounds) where the weight concept applies or an extra piece where the piece concept applies.Some airlines do not offer this benefit on individual flights but only on connecting Star Alliance flights. Within Europe on "Light" fares offered by Lufthansa, Austrian & SWISS, "Check&Go" fares offered by Brussels Airlines and “Go light” fares offered by SAS as well as on “Seat” fares offered by Air New Zealand, the extra baggage allowance is not offered.
-- If the original or destination is in the USA, the DoT rules apply. In other cases, the IATA Most Significant Carrier rules apply.
  • DoT rules state the marketing carrier of the first segment determines the bag fees for the entire itinerary. So if a UA codeshare, it is UA rules. While *A elite benefits may apply, UA unique elite privileges will not

While initially, the UA BP will not show up on the app, it will later. Once the non-UA flights have been flown / boarded (in technical terms, their segment coupons have been lifted.)
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Old Sep 1, 12, 4:44 am
  #1  
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Checkin on UA ticket but first flight not UA operated? Who/Where/BPs/Bag allowance?

booked via United- flying HKG-MUC on Lufthansa, then MUC-EWR on United- do i check in with UA/LH or doesn't matter?
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Old Sep 1, 12, 4:59 am
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Check in with the operating carrier of the first flight - in this case, Lufthansa
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Old Jan 22, 14, 9:12 pm
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Checking in w/ UA ticket but first flight codeshare/partner? Who/Where/Bag allowance?

Silly question, but first time starting a flight on a different carrier. Will be flying C in a couple of days, MUC-LHR-ORD. LH from MUC, then UA from LHR-ORD, on 016 stock.

Where do we check in at MUC, LH or UA desk?
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Old Jan 22, 14, 9:14 pm
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Originally Posted by frankmu View Post
Silly question, but first time starting a flight on a different carrier. Will be flying C in a couple of days, MUC-LHR-ORD. LH from MUC, then UA from LHR-ORD, on 016 stock.

Where do we check in at MUC, LH or UA desk?
check in with the first operating carrier independent of codeshare / ticket stock / ....
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Old Sep 20, 14, 7:00 am
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Codeshare Question YYZ-SFO-HNL

Hi,

I'm flying from YYZ--> SFO --> HNL in business class. My first segment is with AC instead of UA. Do I check in at the AC counter or at the UA counter.

I read in another post that I should check in with the metal I'm flying, but do I need to worry about priority tags for my luggage?
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Old Sep 20, 14, 7:12 am
  #6  
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Check in with Air Canada. They will apply their version of priority tags, if applicable.

Quite honestly, I've never had much luck with priority tagged luggage coming out first when travelling on United.
ExplorerWannabe and Peredon like this.
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Old Sep 20, 14, 1:15 pm
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I've done the "sleepy, tired, and want to go home" not thinking very much and checked in with United on a US Airways flight. Reservation was United, outbound was United, day was long so on the way home I walked to the United check-in area. Got the boarding pass and checked in my luggage.

Walking to security to see what gate to go to, that's when I finally notice it was a US Airways boarding pass. Me and the luggage still made it.
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Old Sep 20, 14, 2:28 pm
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Originally Posted by FlyinHawaiian View Post
Check in with Air Canada. They will apply their version of priority tags, if applicable.

Quite honestly, I've never had much luck with priority tagged luggage coming out first when travelling on United.
Outside of NRT - when 95% of the time they come out first - completely agree - haven't seen any difference.
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Old Sep 20, 14, 4:07 pm
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Question LH at Munich ?

Checked in at MUC a couple of weeks ago flying Business on LH to LHR, connecting to UA in BF. LH agents both at their Business counter and a very friendly First Class counter said they were unable to issue UA boarding pass. Said something about LH & UA IT systems were not the same?
When at the United Lounge at LHR, got the boarding pass immediately. UA rep commented that what I was told by LH about them not able to issue a boarding pass on the UA flight was simply not true.
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Old Sep 20, 14, 5:32 pm
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Originally Posted by worldwidetraveler View Post
Checked in at MUC a couple of weeks ago flying Business on LH to LHR, connecting to UA in BF. LH agents both at their Business counter and a very friendly First Class counter said they were unable to issue UA boarding pass. Said something about LH & UA IT systems were not the same?
When at the United Lounge at LHR, got the boarding pass immediately. UA rep commented that what I was told by LH about them not able to issue a boarding pass on the UA flight was simply not true.
Definitely not true - I've had LH and all of it's subsidiaries issue me my UA BP's with zero issues... Someone was being lazy...
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Old May 28, 15, 12:31 pm
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Baggage Allowance on Award C Multi-Carrier Itinerary

I am booked on a United C Award SEA-LHR-FRA, EDI-DUB, DUB-IAD-SEA. EDI-DUB is on Aer Lingus Regional in Class T, Economy because there is no Business class on that flight.

Will I be subject to Aer Lingus Regional baggage allowance and fees? If so, which fees, based on what type of ticket? They have various fee schedules based on the ticket type.

My itinerary calls out each origin/destination and shows my 1K baggage allowance for United applying to all. However, the wording on the itinerary appear ambiguous:

---
Baggage allowance and charges for this itinerary.
Baggage fees are per traveler

In compliance with U.S. Department of Transportation regulations, checked baggage policies for your current itinerary have been deferred by the marketing carrier, (Deutsche Lufthansa AG), to the operating carrier. As a result, your baggage policies will be determined by United Airlines. Visit united.com/baggage for more information.

Origin and destination for checked baggage 1st bag 2nd bag Max wt / dim per piece
5/18/2015 Seattle, WA (SEA) to London, England (LHR - Heathrow) 0.00 USD 0.00 USD 70.0lbs (32.0kg) - 62.0in (158.0cm)
5/30/2015 Edinburgh, Scotland (EDI) to Dublin, Ireland (DUB) 0.00 USD 0.00 USD 70.0lbs (32.0kg) - 62.0in (158.0cm)
6/4/2015 Dublin, Ireland (DUB) to Seattle, WA (SEA) 0.00 USD 0.00 USD 70.0lbs (32.0kg) - 62.0in (157.0cm)

Baggage check-in must occur with United or United Express, and you must have valid MileagePlus Premier® 1K® membership at time of check-in to qualify for waiver of service charges for up to three checked bags (within specified size and weight limits).
---

What will be the rules for me and how do I make sure the check-in agent complies if I am entitled to the allowances above? Isn't the operating carrier in this case Aer Lingus? Why does it imply United is the operating carrier for all flights? It also implies these allowances only apply when I am checking in with United.

I see this in United FAQ:
What if I am connecting onto a codeshare or Star Alliance® partner flight?
When a customer travels on a codeshare flight or on an aircraft operated by a Star Alliance member airline, then the policy regarding checked bags follows the rules determined by the originating marketing carrier.


However, Aer Lingus is not *A, I presume this is a codeshare but the EI number is on my itinerary.... and who is the originating marketing carrier? LH? but they have deferred to the operating carrier, but again, implies United is the operating carrier of all flights?

Last edited by dmodemd; May 28, 15 at 12:37 pm
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Old May 28, 15, 1:48 pm
  #12  
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This is what the DOT rule was meant for. It's simple.

The baggage allowance of the marketing carrier of the first segment applies to all segments of the ticket. Here, that allowance is deferred to the operating carrier, e.g. UA.

Your allowance for all remaining segments will be the allowance for a UA passenger in C. Additional waivers for status, e.g. 1K, don't apply to other carriers, although they may choose to honor them.

You won't have a problem with EI. The US law is well known. But, if you do, simply pay the fees with a CC. On return, seek a refund and then initiate a chargeback and file a DOT complaint. But, do not sweat this as it really is highly unlikely to be an issue.
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Old May 28, 15, 2:58 pm
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Originally Posted by Often1 View Post
Here, that allowance is deferred to the operating carrier, e.g. UA.
What makes UA the operating carrier of the EI segment?

Originally Posted by Often1 View Post
Your allowance for all remaining segments will be the allowance for a UA passenger in C.
Even though this flight is in Economy (T)? I will certainly point out that the rest of the itinerary is in C and this was a C award ticket.

...and not a problem I am not connecting to another flight, as long as this is part of the circle trip itinerary?
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Old Jul 25, 15, 4:12 pm
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So a slightly different story here, booking a business class award RIC-ORD-ICN-TPE. The RIC-ORD segment is on a UA single cabin plane. ORD-ICN is Asiana business class and ICN-TPE is on Thai airways. Travelers don't have any status with United. Will they still get 2 free checked bags at 70 pounds each?
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Old Jul 25, 15, 5:17 pm
  #15  
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The easiest thing to do is to look at the e-ticket receipt. It will show charges, if any, for the first and second bag.

The real question is whether they are merely seated in Y on a C ticket. If this is the case, the baggage allowance ought to be the C allowance. If it's ticketed in Y, the allowance would be 0.

Why not report back once you've had a look at those receipts. Then maybe you'll have your answer and you can certainly get advice here if it's incorrect.
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