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-   -   Consolidated UA PlusPoints Question & Answer Thread {Archive} (https://www.flyertalk.com/forum/united-airlines-mileageplus/2146153-consolidated-ua-pluspoints-question-answer-thread-archive.html)

UAFLYER22 Oct 31, 2023 6:42 am

If I change my flight (4 days out), not cancel and rebook, but just go through the change option, do applied PlusPoints drop from the reservation?

jsloan Oct 31, 2023 8:25 am


Originally Posted by UAFLYER22 (Post 35707791)
If I change my flight (4 days out), not cancel and rebook, but just go through the change option, do applied PlusPoints drop from the reservation?

Yes; an actual change will result in the PlusPoints request being dropped.

jimmc66 Nov 1, 2023 5:28 am

PlusPoints from Another Member - Doesn't Work?
 
I'm out of PlusPoints for the year. My G/S brother wanted to apply his PlusPoints to a flight from SFO/MNL for me.

He logs in to his account, pulls up my reservation using the reservation number, but there is no option to apply PlusPoints to ANY of the flights. Not even to waitlist one.

This isn't the first time I've seen this anomaly.

Is this just a problem with the website?

Kmxu Nov 1, 2023 5:45 am


Originally Posted by jimmc66 (Post 35710378)
I'm out of PlusPoints for the year. My G/S brother wanted to apply his PlusPoints to a flight from SFO/MNL for me.

He logs in to his account, pulls up my reservation using the reservation number, but there is no option to apply PlusPoints to ANY of the flights. Not even to waitlist one.

This isn't the first time I've seen this anomaly.

Is this just a problem with the website?

Were there options with money and miles? If so, he did not log on his MP account. My friend had the same occurrence yesterday.

wtigerFF Nov 7, 2023 9:30 pm


Originally Posted by Lux Flyer (Post 35645111)
When you clear to PP but have also requested for J, it deducts the full J amount as soon as any part of the upgrade clear, and then is supposed to recredit back if you don't make it to J.

To answer the original question: it is supposed to be done automatically at the completion of the line-of-flight. In my experience, any type of IRROPs or change to the itinerary (including buy ups on other flights) often results in the automation breaking as it can no longer interpret what was flown against the request and if it's been more than 72 hours without the partial redeposit you will probably need to call in to MPSC for them to manually process it.

I agree that this is how it's supposed to work but in my experience, you won't get a recredit back automatically when Polaris doesn't clear even if there have been no IRROPS/changes. I've had to contact them to point out that I'm still missing my PPs...

wtigerFF Nov 7, 2023 10:18 pm


Originally Posted by zombietooth (Post 35672173)
Does getting UG'd to P+ with PPs decrease your odds of getting Polaris? The reason I ask is that I booked my wife and I on separate PNRs to TYO (S-fare plus 80 points-she was waitlisted for both cabins) and, about a month before our travel date, she got UG'd to P+. I never applied for the P+ option, waitlisting only for Polaris. I figured that she would have higher UG priority (we are both spend 1Ks) because she was in P+ already but, at the gate on the day of travel, I was UG'd to Polaris and she was left in P+.There were a total of 8 UGs to Polaris (I was number 5 on the list).

I saw a post on a Facebook forum from a person who said he's always been suspicious that being on the upgrade list for both cabins somehow impairs your chances of being upgraded to business. I am too as I think that happened to me. On the other hand, I'd rather be in P+ than E+ for a long international trip, so I'm not sure what I'll do the next time. On SFO-EWR, I only requested Business and got it. It looked as if it put me on the P+ list anyway or someone with the same first initial and 3 letters of the last name was on the P+ list. I just requested only Business for another SFO-EWR trip for my husband and I. Hopefully, it will clear...

In any case, let us know how you fare on your two trips where you requested both upgrades. I'd love to be able to do that and not be concerned that I may have lowered my chances for Polaris...

jsloan Nov 7, 2023 10:57 pm


Originally Posted by wtigerFF (Post 35727828)
I saw a post on a Facebook forum from a person who said he's always been suspicious that being on the upgrade list for both cabins somehow impairs your chances of being upgraded to business. I am too as I think that happened to me.

I've seen absolutely no evidence of that, and quite a bit of evidence to the contrary.

wtigerFF Nov 7, 2023 11:06 pm


Originally Posted by jsloan (Post 35727873)
I've seen absolutely no evidence of that, and quite a bit of evidence to the contrary.

How often have you done it? I definitely felt that I might have gotten it on my international trip if I hadn't requested both but I'll never know for sure.. . I haven't requested both since that experience.

Repooc17 Nov 7, 2023 11:31 pm


Originally Posted by wtigerFF (Post 35727884)
How often have you done it? I definitely felt that I might have gotten it on my international trip if I hadn't requested both but I'll never know for sure.. . I haven't requested both since that experience.

I have NEVER requested premium economy (PE) upgrades on UA...either business or bust. In return, I have never been placed on the PE list. Have a lot of data points, as I travel nearly weekly or more.

​​​​​​You don't have to take our data points, but in parallel, you also shouldn't trust some FB posts. Test out yourself.

WineCountryUA Nov 7, 2023 11:39 pm


Originally Posted by wtigerFF (Post 35727884)
....I definitely felt that I might have gotten it on my international trip if I hadn't requested both but I'll never know for sure.. . .

How does that happen? They are two independent list. How does clearing of the PremPlus waitlist negatively impact your priority on the Polaris waitlist? What leads you to think this?

jsloan Nov 8, 2023 12:38 am


Originally Posted by wtigerFF (Post 35727884)
How often have you done it? I definitely felt that I might have gotten it on my international trip if I hadn't requested both but I'll never know for sure.. . I haven't requested both since that experience.

Well, 100% of the time that I've actually waitlisted and subsequently cleared either cabin -- I've never flown P+. But I also rarely waitlist -- in the past, I've usually been able to find PZ space open at booking, and then Polaris clears instantly. But sadly, that's becoming rarer and rarer.

That said, I have puzzled out the upgrade list frequently enough that I think I have a pretty good feel for how it works, and I have yet to observe any penalty for having a P+ upgrade on the request, cleared or otherwise.

I'm with WineCountryUA -- what happened that makes you think something different?

purdue1015 Nov 8, 2023 1:10 pm

Hi Guys,

Bought a K class fare for ORD FRA tomorrow. At the time applied Plus Points for both Premium Economy and Polaris upgrade.

Today, did Day of Departure buy up during online check in to Premium Economy. It put me into O class, and I jumped to top of the list for Polaris upgrade.

Under the "View Your Itinerary" leg it still says "waitlist" under upgrade with the blue symbol like normal. However, under the "My Trips" --> "Plus Points Upgrade" screen it shows 80 requested.

This is the first time I have used Plus Points for long haul travel this way. I thought I remember something about when you buy up to new class of service you have to redo the Plus Points upgrade request.

Is that true or am I (probably) remembering incorrectly? Either way, I'm still #1 under Flight Status - Polaris Upgrades so I am inclined to do nothing and if I clear into J and it takes the wrong amount from me I'll just call in.

Thoughts?

Thanks all!

Kmxu Nov 8, 2023 1:41 pm

Good approach to me. Just take some screenshots to document your purchased "O" ticket. Good luck.

AnkSFO Nov 8, 2023 2:43 pm

I have seen people use this as a strategy...apply plus points ..see where you are on the list a few days out. If the upgrade doesn't look like, buy up to P+ to jump to the top of the list to ensure you clear.

purdue1015 Nov 8, 2023 2:49 pm


Originally Posted by Kmxu (Post 35729644)
Good approach to me. Just take some screenshots to document your purchased "O" ticket. Good luck.

Done. Thanks!

Did I get lucky getting DOD into "O" ? I seem to recall some sort of inconsistent DOD up-faring.

I checked another flight I have in April AMS ORD. Got award Y (think it was XN) and paid for cash upgrade offer to Premium Economy and got R.

K - O for $300.

XN - R for $345.

Is the difference just in award vs revenue base fare? Just curious.

Thanks!

EDIT--What would I need the documentation for? I have PDFs of O fare class and me #1 on UG list...but what situation would I potentially need them?


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