UA-partner Business Awards 60K multiple destinations,BKK,KUL,HKG,CGK,MNL, .. changes?
Sep 3, 2022, 9:41 am
#586
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
I made a MP award booking MID-IAH-MUC-BKK for January 2023 when the 60k "mistake" tickets were offered. Apparently, UA just canceled the IAH-MUC non-stop (Expert Flyer still shows it, so I'm guessing this is a recent schedule change) and they rebooked me MID-IAH-ORD-MUC-BKK with a 47 minute ORD connection.
I'd really like to avoid ORD in the winter, and there is a IAH-FRA-BKK connection (UA-TG, same carriers as connection via MUC) the same day with JN/I space available. Will they change the routing on an award ticket for a canceled UA segment?
I'd really like to avoid ORD in the winter, and there is a IAH-FRA-BKK connection (UA-TG, same carriers as connection via MUC) the same day with JN/I space available. Will they change the routing on an award ticket for a canceled UA segment?
Sep 3, 2022, 10:17 am
#587
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
I made a MP award booking MID-IAH-MUC-BKK for January 2023 when the 60k "mistake" tickets were offered. Apparently, UA just canceled the IAH-MUC non-stop (Expert Flyer still shows it, so I'm guessing this is a recent schedule change) and they rebooked me MID-IAH-ORD-MUC-BKK with a 47 minute ORD connection.
I'd really like to avoid ORD in the winter, and there is a IAH-FRA-BKK connection (UA-TG, same carriers as connection via MUC) the same day with JN/I space available. Will they change the routing on an award ticket for a canceled UA segment?
I'd really like to avoid ORD in the winter, and there is a IAH-FRA-BKK connection (UA-TG, same carriers as connection via MUC) the same day with JN/I space available. Will they change the routing on an award ticket for a canceled UA segment?
Sep 3, 2022, 10:56 am
#588
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Guess again. I had forgotten about the usually highly-recommended UA Twitter team, so I sent them a tweet including the desired flights:
and from Expert Flyer:
Doesn't Expert Flyer scrape the Star Alliance award availability from the UA reservations system?
and from Expert Flyer:
Doesn't Expert Flyer scrape the Star Alliance award availability from the UA reservations system?
Sep 3, 2022, 11:28 am
#589
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
However, TG award inventory has long been known to be "variable"
Give a phone agent a try
Last edited by WineCountryUA; Sep 3, 2022 at 11:35 am
Sep 3, 2022, 11:36 am
#590
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
Just posted too early. I just received a call from United. I dropped BKK-HKT, but changed return to HKT-SIN-SFO-EWR-ORF. The agent was very nice. I extended my stay for an extra day in Phuket.
Last edited by Kmxu; Sep 3, 2022 at 11:52 am
Sep 3, 2022, 11:58 am
#591
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
I called 3x this morning and each time the call dropped, so that's when I tried Twitter. I'm in Merida, Mexico and the AT&T service here is a bit spotty. Maybe I'll try calling later this afternoon and see if the phone connections are better.
[edited to add:]
As Plan B I asked them to put me on an earlier IAH-ORD flight to give more of a cushion in case of ORD January weather issues, and they did. 👍
When viewing the reservation on united.com there is still a banner at the top saying to have the ticket reissued, so I asked them to double-check that the ticket was reissued to show the new routing via ORD.
[edited to add:]
As Plan B I asked them to put me on an earlier IAH-ORD flight to give more of a cushion in case of ORD January weather issues, and they did. 👍
When viewing the reservation on united.com there is still a banner at the top saying to have the ticket reissued, so I asked them to double-check that the ticket was reissued to show the new routing via ORD.
Last edited by wpcoe; Sep 3, 2022 at 12:05 pm
Sep 3, 2022, 11:59 am
#592
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,926
Sep 3, 2022, 12:30 pm
#593
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Sep 4, 2022, 6:43 am
#594
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
JN rebooked with “confirmed” on UA flights
After a UA agent called me to make change for the mistake JN ticket , I got rebooking on I space on SQ and I spaces on UA with “confirmed” below seat assignment on reservation. What magic did the agent use to confirm me on I instead of JN? I expected to be rebooked on I (SQ) and JN on UA flights. The “confirmed” implied that I used some instruments to get the UA business seats. Any explanation on this?
Last edited by WineCountryUA; Sep 4, 2022 at 11:27 am Reason: cleanup after move
Sep 4, 2022, 10:03 am
#596
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
Go to SAS website to select TG seats😄😄
TG Business Class Seat Selection
TG Business Class Seat Selection
Sep 4, 2022, 11:30 am
#597
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
After a UA agent called me to make change for the mistake JN ticket , I got rebooking on I space on SQ and I spaces on UA with “confirmed” below seat assignment on reservation. What magic did the agent use to confirm me on I instead of JN? I expected to be rebooked on I (SQ) and JN on UA flights. The “confirmed” implied that I used some instruments to get the UA business seats. Any explanation on this?
Supervisors can open award space for schedule change, appears they decide to open I instead of using JN.
Sep 4, 2022, 3:12 pm
#598
Join Date: Aug 2016
Location: ANC, NYC
Posts: 327
currently on the way back from wlg-syd-sfo-ewr. syd-sfo is delayed leaving me with a sub 1 hr connection. most sfo-ewr tomorrow seem to be sold out in front. what can i reasonably expect ua to do when i talk to an agent on the phone or in syd? will they bump other people from J or rebook on OAL just because of the fare class? and because the mileage price is so low, should i expect any refund if we have to travel in y?
Sep 4, 2022, 4:49 pm
#599
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
currently on the way back from wlg-syd-sfo-ewr. syd-sfo is delayed leaving me with a sub 1 hr connection. most sfo-ewr tomorrow seem to be sold out in front. what can i reasonably expect ua to do when i talk to an agent on the phone or in syd? will they bump other people from J or rebook on OAL just because of the fare class? and because the mileage price is so low, should i expect any refund if we have to travel in y?
Second, check App to see whether or not you can confirm to a later flight if you are 90% sure of misconnection. Typically, there are two seats remaining on some flights. Because of the delay of SYD-SFO (ie, irregular operation), there will be some options available to you (e.g., take a one stop if nonstop is not available).
Good luck!
Sep 4, 2022, 6:15 pm
#600
Join Date: May 2017
Posts: 2,281
After a UA agent called me to make change for the mistake JN ticket , I got rebooking on I space on SQ and I spaces on UA with “confirmed” below seat assignment on reservation. What magic did the agent use to confirm me on I instead of JN? I expected to be rebooked on I (SQ) and JN on UA flights. The “confirmed” implied that I used some instruments to get the UA business seats. Any explanation on this?
Two options come to mind then for why it says confirmed:
1) Whoever put it in first did it as a waitlist, and then it "confirmed"
2) I think "I" inventory is used to confirm SAUA's on UA. So could very well be the system just recognizes it is an "I" booking code on a UA flight number and thinks it is a confirmed SAUA.