UA-partner Business Awards 60K multiple destinations,BKK,KUL,HKG,CGK,MNL, .. changes?
#496
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
Good luck collecting that judgment when they come to the USA and good luck filing a lawsuit in US courts which will be quite expensive to litigate. I would tell them to response to my comments or pound sand.
#497
Join Date: Jul 2007
Location: SFO
Programs: United 1kMM; AA EX Plat, Hilton Diamond and SPG Plat
Posts: 2,014
They figured out who I was because the review was for a specific property and, even though I hadn't used my dates of stay in the review, the photos that I took of the maintenance/cleanliness problems were used to identify the specific room and then, they just went backwards from there, looking at everyone who stayed in that room to see if there were any problems reported to management. They then subpoenaed the OTA travel site and got my name confirmed by them (my lawyer heard that they threatened the OTA site as well). They spent some serious money going after me, only to have it all fall apart when my lawyer contacted them to tell them that we would see them in court. I believe the modus operandi is to threaten legal action, believing most people would rather remove their bad review than spend thousands on legal representation. With so many fake positive reviews on these sites, and with many negative ones being removed through threats, getting a clear picture of the actual customer experiences at a property is almost impossible.
#498
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
even more, I still can’t figure out why people do XXX. A frequent poster here I did a quick Google search.. lives in the bay area, serviced his car at a Mercedes dealership, kid plays soccer. If I wanted to find them I could if I searched another five more minutes
#499
Join Date: Jul 2017
Location: YVR
Programs: UA 1K
Posts: 975
I have a USA - HKT that ends with BKK-HKT. BKK-HKT has now been changed from I to E (which I think is economy since it's just an A320 operated by Thai Smile) and a 2hr schedule change. Everything else up to BKK are intact for now.
Do I have any chance to get UA to change this to USA - BKK? Also would departure city change be possible?
Do I have any chance to get UA to change this to USA - BKK? Also would departure city change be possible?
Last edited by kevflyer; Aug 1, 2022 at 1:35 am
#500
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,088
I have a USA - HKT that ends with BKK-HKT. BKK-HKT has now been changed from I to E (which I think is economy since it's just an A320 operated by Thai Smile) and a 2hr schedule change. Everything else up to BKK are intact for now.
Do I have any chance to get UA to change this to USA - BKK? Also would departure city change be possible?
Do I have any chance to get UA to change this to USA - BKK? Also would departure city change be possible?
#501
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
I have a USA - HKT that ends with BKK-HKT. BKK-HKT has now been changed from I to E (which I think is economy since it's just an A320 operated by Thai Smile) and a 2hr schedule change. Everything else up to BKK are intact for now.
Do I have any chance to get UA to change this to USA - BKK? Also would departure city change be possible?
Do I have any chance to get UA to change this to USA - BKK? Also would departure city change be possible?
#502
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
Allows you to make that change if Thai shows award space?
Possibly. However, since you were also talking about making a change to your return, that could conceivably convince UA that they need to reprice. If there happened to be I space on the flights you wanted, that might help.
#503
Join Date: May 2003
Location: LAX
Programs: DL-Plat, UA-Plat 2MM, AA-PlatPro, B6-Mosaic 3, AY-Plat, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,236
I posted in this thread about waitlisting a domestic economy segment of my US-NZ itinerary to business, which was moved to a thread specifically about waitlisting. Long story short, because these itineraries are booked in JN, there was no need to waitlist and the agent immediately bumped me to JN. That got me thinking about how flexible they might be with routing changes when there is no schedule change. I’m currently booked LAX-IAH-SYD-WLG, all JN except NZ segment in X. Would they allow any or all of the following without repricing?
- LAX-SYD-WLG (assuming JN space on UA, X on NZ)
- LAX-SFO-AKL-WLG (same as above)
- LAX-SFO-AKL (JN on UA)
#504
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
I posted in this thread about waitlisting a domestic economy segment of my US-NZ itinerary to business, which was moved to a thread specifically about waitlisting. Long story short, because these itineraries are booked in JN, there was no need to waitlist and the agent immediately bumped me to JN. That got me thinking about how flexible they might be with routing changes when there is no schedule change. I’m currently booked LAX-IAH-SYD-WLG, all JN except NZ segment in X. Would they allow any or all of the following without repricing?
- LAX-SYD-WLG (assuming JN space on UA, X on NZ)
- LAX-SFO-AKL-WLG (same as above)
- LAX-SFO-AKL (JN on UA)
#505
Join Date: Dec 2011
Location: YYZ
Programs: UA1K MM, JL JMB SAPPHIRE, Marriott Titanium/LTP, Hilton Diamond
Posts: 1,267
I posted in this thread about waitlisting a domestic economy segment of my US-NZ itinerary to business, which was moved to a thread specifically about waitlisting. Long story short, because these itineraries are booked in JN, there was no need to waitlist and the agent immediately bumped me to JN. That got me thinking about how flexible they might be with routing changes when there is no schedule change. I’m currently booked LAX-IAH-SYD-WLG, all JN except NZ segment in X. Would they allow any or all of the following without repricing?
- LAX-SYD-WLG (assuming JN space on UA, X on NZ)
- LAX-SFO-AKL-WLG (same as above)
- LAX-SFO-AKL (JN on UA)
#506
Join Date: Aug 2014
Posts: 22
Some updates to my recent trip...
My reservation was IAD-ORD-IST. There was a delay of IAD-ORD.
I was rebooked at the check-in counter to IAD-IST (TK airline), but the UA agent refused to rebook me to the business class...
Then, my bag was not able to be put on the rebooked flight. I ended up being in IST without my bag now...
Really messy situation for a vacation trip.
Can I claim a refund for getting downgraded?
Should I file a complaint with United?
My reservation was IAD-ORD-IST. There was a delay of IAD-ORD.
I was rebooked at the check-in counter to IAD-IST (TK airline), but the UA agent refused to rebook me to the business class...
Then, my bag was not able to be put on the rebooked flight. I ended up being in IST without my bag now...
Really messy situation for a vacation trip.
Can I claim a refund for getting downgraded?
Should I file a complaint with United?
#507
Join Date: Sep 2011
Location: Los Angeles
Programs: Marriott Titanium, Hyatt Globalist
Posts: 251
I posted in this thread about waitlisting a domestic economy segment of my US-NZ itinerary to business, which was moved to a thread specifically about waitlisting. Long story short, because these itineraries are booked in JN, there was no need to waitlist and the agent immediately bumped me to JN. That got me thinking about how flexible they might be with routing changes when there is no schedule change. I’m currently booked LAX-IAH-SYD-WLG, all JN except NZ segment in X. Would they allow any or all of the following without repricing?
- LAX-SYD-WLG (assuming JN space on UA, X on NZ)
- LAX-SFO-AKL-WLG (same as above)
- LAX-SFO-AKL (JN on UA)
I booked SNA-HOU-SYD-WEL.
Only HOU-SYD is in Business. In order for the agent to move me into Business on SNA-HOU, does there need to be saver space? Thanks for your help! My routing is not ideal as I live near LAX, but we are a family of four and for the 60k price I was willing to do the positioning flights. Would be nice to get that initial SNA-HOU in business class though.
#508
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
I booked SNA-HOU-SYD-WEL.
Only HOU-SYD is in Business. In order for the agent to move me into Business on SNA-HOU, does there need to be saver space? Thanks for your help! My routing is not ideal as I live near LAX, but we are a family of four and for the 60k price I was willing to do the positioning flights. Would be nice to get that initial SNA-HOU in business class though.
Only HOU-SYD is in Business. In order for the agent to move me into Business on SNA-HOU, does there need to be saver space? Thanks for your help! My routing is not ideal as I live near LAX, but we are a family of four and for the 60k price I was willing to do the positioning flights. Would be nice to get that initial SNA-HOU in business class though.
#509
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,088
Some updates to my recent trip...
My reservation was IAD-ORD-IST. There was a delay of IAD-ORD.
I was rebooked at the check-in counter to IAD-IST (TK airline), but the UA agent refused to rebook me to the business class...
Then, my bag was not able to be put on the rebooked flight. I ended up being in IST without my bag now...
Really messy situation for a vacation trip.
Can I claim a refund for getting downgraded?
Should I file a complaint with United?
My reservation was IAD-ORD-IST. There was a delay of IAD-ORD.
I was rebooked at the check-in counter to IAD-IST (TK airline), but the UA agent refused to rebook me to the business class...
Then, my bag was not able to be put on the rebooked flight. I ended up being in IST without my bag now...
Really messy situation for a vacation trip.
Can I claim a refund for getting downgraded?
Should I file a complaint with United?
You will get 27k miles back. 60k vs. 33k partner Y.