Last edit by: WineCountryUA
This is an archive thread, the archive thread is https://www.flyertalk.com/forum/united-airlines-mileageplus/1960195-b737max-cleared-faa-resume-passenger-flights-when-will-ua-max-flights-resume.html
Thread Topic
The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.
United does not fly the 737 MAX 8 that has been involved in two recent crashes, but it does operate the 737 MAX 9.
How to tell if your flight is scheduled to be operated by the MAX 9:
View your reservation or flight status page, either on the web or on the app. United lists the entire aircraft type. Every flight that is scheduled to be on the 737 MAX will say "Boeing 737 MAX 9." If you see anything else -- for example, "Boeing 737-900," it is not scheduled to be a MAX at this time.
The same is true in search results and anywhere else on the United site.
For advanced users: UA uses the three letter IATA identifier 7M9 for the 737 MAX 9.
All 737 MAX aircraft worldwide (MAX 8, MAX 9, and MAX 10) are currently grounded.
Thread Topic
The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.
READ BEFORE POSTING
Once again many posters in this thread have forgotten the FT rules and resorted to "Personal attacks, insults, baiting and flaming " and other non-collegial, non-civil discourse. This is not allowed.
Posters appear to be talking at others, talking about others, not discussing the core issues. Repeating the same statements, saying the same thing LOUDER is not civil discourse. These problems are not with one poster, they are not just one point of view, ...
As useful as some discussion here has been, continuing rules violations will lead to suspensions and thread closure. Please think about that before posting.
The purpose of FT is to be an informative forum that, in this case, enables the UA flyer to enhance their travel experience. There are other forums for different types of discussions. This thread was had wide latitude but that latitude is being abused.
Bottom line, if you can not stay within the FT rules and the forum's topic areas, please do not post.
And before posting, ask if you are bringing new contributing information to the discussion -- not just repeating previous points, then please do not post.
WineCountryUA
UA coModerator
Once again many posters in this thread have forgotten the FT rules and resorted to "Personal attacks, insults, baiting and flaming " and other non-collegial, non-civil discourse. This is not allowed.
Posters appear to be talking at others, talking about others, not discussing the core issues. Repeating the same statements, saying the same thing LOUDER is not civil discourse. These problems are not with one poster, they are not just one point of view, ...
As useful as some discussion here has been, continuing rules violations will lead to suspensions and thread closure. Please think about that before posting.
The purpose of FT is to be an informative forum that, in this case, enables the UA flyer to enhance their travel experience. There are other forums for different types of discussions. This thread was had wide latitude but that latitude is being abused.
Bottom line, if you can not stay within the FT rules and the forum's topic areas, please do not post.
And before posting, ask if you are bringing new contributing information to the discussion -- not just repeating previous points, then please do not post.
WineCountryUA
UA coModerator
This thread has engendered some strongly felt opinions and a great tendency to wander into many peripherally related topics. By all normal FT moderation standards, this thread would have been permanently closed long ago ( and numerous members receiving disciplinary actions).
However, given the importance of the subject, the UA Moderators have tried to host this discussion but odd here as UA is not the top 1 or 2 or 3 for MAX among North America carriers. However, some have allowed their passion and non-UA related opinions to repeatedly disrupt this discussion.
The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.
Discussion of Boeing's culture or the impact on Boeing's future is not in scope. Nor is comments on restructuring the regulatory process. Neither is the impacts on COVID on the general air industry -- those are not UA specific and are better discussed elsewhere. And for discussion of UA's future, there is a separate thread.
Additionally repeated postings of essentially the same content should not happen nor unnecessarily inflammatory posts. And of course, the rest of FT posting rules apply including discuss the issue and not the posters.
The Moderator team feels there is a reason / need for this thread but it has been exhausting to have to repeated re-focus the discussion -- don't be the reason this thread is permanently closed ( and get yourself in disciplinary problems).
Stick to the relevant topic which is (repeating myself)
The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.
WineCountryUA
UA coModerator
However, given the importance of the subject, the UA Moderators have tried to host this discussion but odd here as UA is not the top 1 or 2 or 3 for MAX among North America carriers. However, some have allowed their passion and non-UA related opinions to repeatedly disrupt this discussion.
The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.
Discussion of Boeing's culture or the impact on Boeing's future is not in scope. Nor is comments on restructuring the regulatory process. Neither is the impacts on COVID on the general air industry -- those are not UA specific and are better discussed elsewhere. And for discussion of UA's future, there is a separate thread.
Additionally repeated postings of essentially the same content should not happen nor unnecessarily inflammatory posts. And of course, the rest of FT posting rules apply including discuss the issue and not the posters.
The Moderator team feels there is a reason / need for this thread but it has been exhausting to have to repeated re-focus the discussion -- don't be the reason this thread is permanently closed ( and get yourself in disciplinary problems).
Stick to the relevant topic which is (repeating myself)
The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.
WineCountryUA
UA coModerator
United does not fly the 737 MAX 8 that has been involved in two recent crashes, but it does operate the 737 MAX 9.
How to tell if your flight is scheduled to be operated by the MAX 9:
View your reservation or flight status page, either on the web or on the app. United lists the entire aircraft type. Every flight that is scheduled to be on the 737 MAX will say "Boeing 737 MAX 9." If you see anything else -- for example, "Boeing 737-900," it is not scheduled to be a MAX at this time.
The same is true in search results and anywhere else on the United site.
For advanced users: UA uses the three letter IATA identifier 7M9 for the 737 MAX 9.
All 737 MAX aircraft worldwide (MAX 8, MAX 9, and MAX 10) are currently grounded.
B737MAX Recertification - Archive
#1546
Join Date: Dec 2004
Posts: 2,866
What’s the issue you’re wondering wasn’t addressed?
The runaway trim procedure itself or why both MAX crews didn’t comply with the procedure?
To correspond with your link, I would suspect the future memory item/checklist may include some form of the following:
1) Reduce speed (250 knots or less)
2) Manually re-trim for level flight
3) Do not re-engage electric trim
There is no way Boeing should have sold the 737MAX outside the United States. The pilots in the US are “so superior” that they can safely fly a high risk aircraft like the 737 MAX. The FAA should put the 737 MAX back in the air now, and Boeing should accept the fact that 737 MAX should never operate outside of the United States. Boeing should take back all non United States 737 MAXes, and concentrate on their sales in the United States only where high risk aircraft can be safely flown.
It appears that the only know recovery of a MCAS failure was when there were three pilots in the cockpit. It appears that no 737 MAX MCAS failure plane has recovered with only two pilots.
https://www.thestranger.com/slog/201...ying-737-max-8
Desperate Boeing Bets on American Racism Being More Powerful Than the Fear of Flying 737 MAX 8, by Charles Mudede • May 20, 2019 at 1:31 pm
https://www.heraldnet.com/business/w...7-max-crashes/
“Reenactment in a flight simulator
Countering the notion that U.S. pilots could have overcome the emergencies that brought down the Lion Air and Ethiopian Airlines jets, the latest issue of trade magazine Aviation Week describes a simulator test flown as part of recurrent training by a U.S.-based 737 Max crew that re-created a critical part of the crashed Ethiopian flight. The simulation indicated that the pilots “faced a near-impossible task of getting their 737 Max 8 under control.”
Starting from the point where the Ethiopian pilots hit the cut-off switches and stopped MCAS from operating, the U.S. Max crew tried in the simulator to recover.
Even though the U.S. crew performed the simulator experiment at a normal speed of 250 knots instead of the more than 350 knots of the Ethiopian jet, the forces on the jet’s tail still prevented them from moving the manual wheel in the cockpit that would have corrected the nose-down attitude.
To get out of it, the pilots used an old aviator technique called the “roller coaster” — letting the yoke go to relieve the forces on the tail, then cranking the wheel, and repeating this many times.
This technique has not been in U.S. pilot manuals for decades, and pilots today are not typically trained on it. Using it in the simulator, the U.S. Max crew managed to save the aircraft but lost 8,000 feet of altitude in the process. The Ethiopian Max never rose higher than 8,000 feet, indicating that from that point in the flight, the crew couldn’t have saved it.
A similar experiment, though without the use of the roller-coaster technique, was performed by a European airline pilot and 737 flight instructor who runs a popular You Tube channel called Mentour Pilot about aviator skills.”
#1547
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,422
There is no way Boeing should have sold the 737MAX outside the United States. The pilots in the US are “so superior” that they can safely fly a high risk aircraft like the 737 MAX. The FAA should put the 737 MAX back in the air now, and Boeing should accept the fact that 737 MAX should never operate outside of the United States. Boeing should take back all non United States 737 MAXes, and concentrate on their sales in the United States only where high risk aircraft can be safely flown.
Furthermore, to whatever extent any of this nonsense about US vs non-US pilots is true, it comes down to the training requirements and safety cultures of the airlines involved, not the pilots themselves or their nationality. Your article claiming that Boeing is counting on "racism" in order to keep the MAX flying is conflating these things.
There are valid reasons to be critical of the MAX. There's no need to invent more.
#1548
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
According to the preliminary investigation, by the time they finally realized that they had a runaway stabilizer, they were severely out of trim, and they turned off the electric trim control at the worst possible time. If the simulator was started from that situation, it's possible that the fatal mistakes had already been made. In other words, it sounds like a test of the worst possible scenario. If they'd started the simulator earlier -- presumably, intending to model pilots who identified the problem more quickly -- an entirely different result is likely.
But...
Do you really feel safe flying in a plane which came be recovered from this situation? Really? Wouldn't you rather be on a plane where this is not an issue?
Even taking different pilots' skill levels into account, commercial passenger plane crashes are 1 in 11 million event. MAX-8 crashes are a 1-in-200,000 event. Now, that 1-in-200,000 is based on a much smaller sample size, but that is too big of a difference to be ignored. Remember, even if we are to believe that the problem is that pilots in third-world African and South Asian pilots are unskilled / untrained / generally inferior... they are flying other planes too. You still have a 55x crash rate to explain, with the same set of pilots.
ETA: These are numbers that I have seen on FT and various media sources. I have not validated them. My apologies if they are incorrect. However, the point stands -- MAX-8s have crashed at a higher rate than "the set of all planes", and that needs to be explained, and cannot be explained by pilot skill.
#1549
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,422
Even taking different pilots' skill levels into account, commercial passenger plane crashes are 1 in 11 million event. MAX-8 crashes are a 1-in-200,000 event. Now, that 1-in-200,000 is based on a much smaller sample size, but that is too big of a difference to be ignored. Remember, even if we are to believe that the problem is that pilots in third-world African and South Asian pilots are unskilled / untrained / generally inferior... they are flying other planes too. You still have a 55x crash rate to explain, with the same set of pilots
You've actually identified the problem with your own numbers. The sample size is too small for calculations to be meaningful. Mathematically, it is within the realm of possibility that the 737 MAX -- unaltered -- is no more prone to crashing than the NG. A one in 11-million chance can happen twice within 200K events. It's not likely, but unlikely doesn't mean impossible.
Now, to be clear, I don't intend to reduce passengers' deaths to statistics. To the extent that Boeing can make adjustments to help ensure that the MAX is as safe -- or, better yet, even safer -- than the NG, they absolutely should do so. I'm perfectly happy to hold Boeing accountable for their failures; I just don't think we need to be inventing any.
ETA: These are numbers that I have seen on FT and various media sources. I have not validated them. My apologies if they are incorrect. However, the point stands -- MAX-8s have crashed at a higher rate than "the set of all planes", and that needs to be explained, and cannot be explained by pilot skill.
#1550
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
This is really my whole point. This is why I continue to believe that MCAS is not the problem; it's an attempt to solve the problem. The problem is poor engineering w.r.t. weight distribution. The solution is not to make MCAS better; it's to design a plane where it's unnecessary. I believe that boeing has been VERY successful in controlling the narrative on this topic. I fear that it will cost at least one more planeful of lives, and I have no intention on being one of those lives. If I'm wrong and we go some years without another crash, I'll admit that I'm wrong and board one. Until then, it's not happening.
Last edited by VegasGambler; May 29, 2019 at 1:36 am
#1551
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,195
Both.
There is no way Boeing should have sold the 737MAX outside the United States. The pilots in the US are “so superior” that they can safely fly a high risk aircraft like the 737 MAX. The FAA should put the 737 MAX back in the air now, and Boeing should accept the fact that 737 MAX should never operate outside of the United States. Boeing should take back all non United States 737 MAXes, and concentrate on their sales in the United States only where high risk aircraft can be safely flown.
It appears that the only know recovery of a MCAS failure was when there were three pilots in the cockpit. It appears that no 737 MAX MCAS failure plane has recovered with only two pilots.
There is no way Boeing should have sold the 737MAX outside the United States. The pilots in the US are “so superior” that they can safely fly a high risk aircraft like the 737 MAX. The FAA should put the 737 MAX back in the air now, and Boeing should accept the fact that 737 MAX should never operate outside of the United States. Boeing should take back all non United States 737 MAXes, and concentrate on their sales in the United States only where high risk aircraft can be safely flown.
It appears that the only know recovery of a MCAS failure was when there were three pilots in the cockpit. It appears that no 737 MAX MCAS failure plane has recovered with only two pilots.
Boeing took responsibility for adding their software adding confusion in the cockpit during trying circumstances and is rectifying that but there is nothing about flying too fast or letting trim get out of control that is a "US ONLY" procedure -- or a Boeing-only situation. Neither of these conditions requires a third pilot in the cockpit, they both require the pilots in the cockpit to recognize the conditions. The captains on both doomed flights were apparently quite experienced so I would still be asking if there was something in how information was presented that distracted them or persuaded them to let a bad situation grow to the point it did before the electrics were reactivated. Just why were they overspeed to begin with -- were there weather or other conditions that would have led other experienced pilots to follow a similar profile?
What the third pilot did on the flight that DIDN'T crash was recognize the other two were letting a bad situation get worse by NOT executing the appropriate procedure and directing their attention accordingly.
I don't blame you for avoiding the plane if you don't think the accidents have been investigated thoroughly (I don't) or that the fixes being applied are inadequate (I don't know enough here) but let's not spread falderal. I would avoid the MAX because of the lavatory configurations but that's on the airlines ordering the aircraft with specific configurations. A lot of the nonsense being stated online is right up there with Streep's testimony to Congress about Alar.
#1552
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
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Headline:
https://www.cnbc.com/2019/05/30/unit...x-returns.html
United CEO says he’s not sure travelers will want to fly a Boeing 737 Max — even after a fix
https://www.cnbc.com/2019/05/30/unit...x-returns.html
The first and foremost objective is to not assume everyone will want to fly, or assume everyone will get over it.”
...
United will wait until “everyone agrees” the Max is safe to bring back, stressed Munoz. “We’re going to do this in a safe manner.”
...
Last Friday, United announced the cancellation of 1,290 flights as it took its 14 Max models off the schedule through Aug. 3. So far, United has canceled more than 3,000 flights since the planes were grounded.
...
United will wait until “everyone agrees” the Max is safe to bring back, stressed Munoz. “We’re going to do this in a safe manner.”
...
Last Friday, United announced the cancellation of 1,290 flights as it took its 14 Max models off the schedule through Aug. 3. So far, United has canceled more than 3,000 flights since the planes were grounded.
#1553
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Headline:
https://www.cnbc.com/2019/05/30/unit...x-returns.html
United CEO says he’s not sure travelers will want to fly a Boeing 737 Max — even after a fix
https://www.cnbc.com/2019/05/30/unit...x-returns.html
While Oscar is not in day to day control at UA, I really do have to give him credit for turning around the approach and beginning to undo some of the massive damage done to UA by Dear Leader Smisik. I can't imagine Smisik wiping the smirk off his face long enough to recognize the (justified or unjustified, take your pick) customer fears about the MAX and making a statement that anyone can make flight changes to avoid the MAX9 if that aircraft is assigned to your flight.
Will be interesting to see what AA and WN do.
#1554
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,618
The key "news" in my book is that Oscar said "we will allow any type of rebooking if required" if a MAX9 is assigned (see 2 min mark in the video). And let me be clear, the statement that Oscar made - how people feel is important, and we are not going to make anyone fly this plane for any reason, is exactly the right approach.
While Oscar is not in day to day control at UA, I really do have to give him credit for turning around the approach and beginning to undo some of the massive damage done to UA by Dear Leader Smisik. I can't imagine Smisik wiping the smirk off his face long enough to recognize the (justified or unjustified, take your pick) customer fears about the MAX and making a statement that anyone can make flight changes to avoid the MAX9 if that aircraft is assigned to your flight.
Will be interesting to see what AA and WN do.
While Oscar is not in day to day control at UA, I really do have to give him credit for turning around the approach and beginning to undo some of the massive damage done to UA by Dear Leader Smisik. I can't imagine Smisik wiping the smirk off his face long enough to recognize the (justified or unjustified, take your pick) customer fears about the MAX and making a statement that anyone can make flight changes to avoid the MAX9 if that aircraft is assigned to your flight.
Will be interesting to see what AA and WN do.
#1555
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I'd really like to see the DOT step up and force carriers to waive change or cancellation fees in case of equipment swap. UA already does (kudos to them) this but some other carriers don't.
If you book a flight on the MAX I don't think that you should get any special consideration, but if you book an aircraft that you are comfortable flying in, the airline should not have the right to swap to one that you don't, and then use that to extract change fees or fare differences from you.
If you book a flight on the MAX I don't think that you should get any special consideration, but if you book an aircraft that you are comfortable flying in, the airline should not have the right to swap to one that you don't, and then use that to extract change fees or fare differences from you.
#1556
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
I'd really like to see the DOT step up and force carriers to waive change or cancellation fees in case of equipment swap. UA already does (kudos to them) this but some other carriers don't.
If you book a flight on the MAX I don't think that you should get any special consideration, but if you book an aircraft that you are comfortable flying in, the airline should not have the right to swap to one that you don't, and then use that to extract change fees or fare differences from you.
If you book a flight on the MAX I don't think that you should get any special consideration, but if you book an aircraft that you are comfortable flying in, the airline should not have the right to swap to one that you don't, and then use that to extract change fees or fare differences from you.
Also the contract we agree to is a trip from A to B. Airplane swaps happen. So be it.
Last edited by WineCountryUA; May 30, 2019 at 3:59 pm Reason: discuss th issues; not the poster(s)
#1557
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Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
UA sure is being stingy w/ advance PZ. My mid-June flight OGG-SFO just went from PN3 to PN9 w/ still no PZ. Seriously? Toss non-GS a bone, UA.
#1558
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I just don't think that airlines should be able to engage in bait and switch tactics. If they see that people are not comfortable flying in the MAX, airlines could book all flights in other places and make last minute equipment swaps to the MAX. That would be fraud, but it wouldn't surprise me to see certain airlines (not UA) engaging in such tactics.
Also, I don't think that this is MAX-specific. If I book a flight on a lie-flat I don't think that they should be able to move me to a crappy recliner either. DOT is there, in part, to make sure that customers get what they pay for. It's just that now we are moving from matters of comfort to matters of life and death, so this has become far more critical.
Note that UA already waives fees if there is an equipment swap that is "not to your liking", so this is moot for UA. Other, more shady carriers, don't allow this.
Last edited by WineCountryUA; May 30, 2019 at 4:00 pm Reason: quote updated to reflect Moderator edit; remove response to deleted content
#1559
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
I just don't think that airlines should be able to engage in bait and switch tactics. If they see that people are not comfortable flying in the MAX, airlines could book all flights in other places and make last minute equipment swaps to the MAX. That would be fraud, but it wouldn't surprise me to see certain airlines (not UA) engaging in such tactics.
Also, I don't think that this is MAX-specific. If I book a flight on a lie-flat I don't think that they should be able to move me to a crappy recliner either. DOT is there, in part, to make sure that customers get what they pay for. It's just that now we are moving from matters of comfort to matters of life and death, so this has become far more critical.
Also, I don't think that this is MAX-specific. If I book a flight on a lie-flat I don't think that they should be able to move me to a crappy recliner either. DOT is there, in part, to make sure that customers get what they pay for. It's just that now we are moving from matters of comfort to matters of life and death, so this has become far more critical.
I do think UA is going the right thing, will be interested to see what it does as far as book away. I for one would much rather take an airbus, but that is because the A321 is a much more comfortable aircraft than the MAX. I think the "safety" issues will be sourted out before they fly it again, if only because multiple regulators, not just the captive FAA, are going to have to approve it as well.
#1560
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Posts: 14,891
I do think UA is going the right thing, will be interested to see what it does as far as book away. I for one would much rather take an airbus, but that is because the A321 is a much more comfortable aircraft than the MAX. I think the "safety" issues will be sourted out before they fly it again, if only because multiple regulators, not just the captive FAA, are going to have to approve it as well.
The question is, if UA allows folks booked on a MAX to swap to another flight on another A/C type, how does this affect..well, everything. Does this change demand enough to affect the fares on a MAX vs. non-MAX flight? Does this change how they are scheduled, for example, so that any given route’s frequency of having a MAX is impacted (example: maybe UA intended to schedule all, say, SFO-PDX flights on a MAX, but now wants to split with other aircraft so people afraid of a MAX don’t feel the need to book away to another carrier.). How does this specifically affect Hawaii, since it is apparent that many flights there were apparently getting more of these? Down to the, does getting rid of these planes and waiting however long they need to to get their hands on A32X NEOs make more financial sense then keeping them. Because there is a line somewhere, where the cost-savings of having these planes is outweighed if X% of UA pax will simply refuse to fly it. So what is that line, and will UA hit it. And how much will Boeing do at that point. I wonder if a simulator training requirement will move that line, also.