Apr 18, 2020, 1:31 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is https://www.flyertalk.com/forum/unit...ll-cabins.html
Updated posting July 2020 - Ice, tea and coffee returns and some small food enhancements.
orignal posting
crew meals, covered by contract, appear minimally changed
Updated posting July 2020 - Ice, tea and coffee returns and some small food enhancements.
Safety updates to inflight dining
Your safety and the safety of our employees is our highest priority. To try and further limit potential exposure to coronavirus (COVID-19) on board, we’re temporarily adjusting our inflight service as of March 29 and will be moving to primarily pre-packaged foods and sealed beverages. Preorder meals and food for purchase will not be available. We’re also unable to offer special meals except for Kosher meals on flights to and from Tel Aviv.
Beverage changes for all flights
We will be offering sealed beverages on all flights. If you’re on a flight under 1 hour, you’ll receive beverages on request. We’ll also offer coffee and tea on domestic flights departing before 9:45 a.m. and on all international and premium transcontinental flights. Non-alcoholic beverages are complimentary, and alcoholic beverages are complimentary in premium cabins. Wine and beer are also complimentary in United Economy® on long-haul international flights.
Food changes for domestic flights
We won't have snacks available in United Economy for flights under 2 hours and 20 minutes or in United First® for flights under 1 hour. As always, you're welcome to bring snacks on board. For flights between 1 hour and 2 hours and 20 minutes in United First, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks.
For flights 2 hours and 20 minutes or longer, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks in United Economy. In the premium cabin, you'll be offered a snack box.
Food changes for premium transcontinental flights
If you're flying in United Economy or Economy Plus®, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks. Customers in the premium cabin will receive their meal with their entrée choice covered and will be offered a packaged snack for pre-arrival.
Food changes for international flights
In United Economy®, you’ll receive an entrée, a snack and packaged dessert, as well as pre-packed mid-flight and pre-arrival items on select flights. Everything is served packaged or covered for you to unwrap.
In United Premium Plus® and United Polaris® business class, your entrée, dessert and bread will be served together. Everything is served packaged or covered for you to unwrap. You’ll receive a pre-packaged snack for midflight and a fresh packaged meal for pre-arrival on select flights.
Your safety and the safety of our employees is our highest priority. To try and further limit potential exposure to coronavirus (COVID-19) on board, we’re temporarily adjusting our inflight service as of March 29 and will be moving to primarily pre-packaged foods and sealed beverages. Preorder meals and food for purchase will not be available. We’re also unable to offer special meals except for Kosher meals on flights to and from Tel Aviv.
Beverage changes for all flights
We will be offering sealed beverages on all flights. If you’re on a flight under 1 hour, you’ll receive beverages on request. We’ll also offer coffee and tea on domestic flights departing before 9:45 a.m. and on all international and premium transcontinental flights. Non-alcoholic beverages are complimentary, and alcoholic beverages are complimentary in premium cabins. Wine and beer are also complimentary in United Economy® on long-haul international flights.
Food changes for domestic flights
We won't have snacks available in United Economy for flights under 2 hours and 20 minutes or in United First® for flights under 1 hour. As always, you're welcome to bring snacks on board. For flights between 1 hour and 2 hours and 20 minutes in United First, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks.
For flights 2 hours and 20 minutes or longer, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks in United Economy. In the premium cabin, you'll be offered a snack box.
Food changes for premium transcontinental flights
If you're flying in United Economy or Economy Plus®, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks. Customers in the premium cabin will receive their meal with their entrée choice covered and will be offered a packaged snack for pre-arrival.
Food changes for international flights
In United Economy®, you’ll receive an entrée, a snack and packaged dessert, as well as pre-packed mid-flight and pre-arrival items on select flights. Everything is served packaged or covered for you to unwrap.
In United Premium Plus® and United Polaris® business class, your entrée, dessert and bread will be served together. Everything is served packaged or covered for you to unwrap. You’ll receive a pre-packaged snack for midflight and a fresh packaged meal for pre-arrival on select flights.
Safety updates to inflight dining
Your safety and the safety of our employees is our highest priority. To try and further limit potential exposure to coronavirus (COVID-19) on board, we’re temporarily adjusting our inflight service as of March 29 and will be moving to primarily pre-packaged foods and sealed beverages. Preorder meals and food for purchase will not be available. We’re also unable to offer special meals except for Kosher meals on flights to and from Tel Aviv.
Beverage changes for all flights
We will only offer sealed beverages and we will no longer offer ice, coffee and tea service, and poured alcohol. Instead of pouring you water from a large bottle, we’ll provide sealed individual water bottles. In premium cabins, we will offer beer and individual wines. Flights under 2 hours and 20 minutes will only have beverages on request.
Food changes for domestic flights
For flights under 2 hours and 20 minutes, we will not offer a snack service in any cabin. As always, you’re welcome to bring snacks on board.
For flights over 2 hours and 20 minutes, you will receive your choice of pretzels, a stroopwafel or cookies in United Economy®. In the premium cabin, you’ll be offered a snackbox.
Food changes for premium transcontinental flights
If you’re flying in United Economy or Economy Plus®, you’ll be offered a snack choice. Customers in the premium cabin will receive their packaged meal with their entrée choice covered and will be offered a packaged snack for pre-arrival.
Food changes for international flights
In United Economy®, you’ll receive an entrée, a snack and packaged dessert, as well as pre-packed mid-flight and pre-arrival items on select flights. Everything is served packaged or covered for you to unwrap.
In United Premium Plus® and United Polaris® business class, your entrée, dessert and bread will be served together. Everything is served packaged or covered for you to unwrap. You’ll receive a pre-packaged snack for midflight and a fresh packaged meal for pre-arrival.
Your safety and the safety of our employees is our highest priority. To try and further limit potential exposure to coronavirus (COVID-19) on board, we’re temporarily adjusting our inflight service as of March 29 and will be moving to primarily pre-packaged foods and sealed beverages. Preorder meals and food for purchase will not be available. We’re also unable to offer special meals except for Kosher meals on flights to and from Tel Aviv.
Beverage changes for all flights
We will only offer sealed beverages and we will no longer offer ice, coffee and tea service, and poured alcohol. Instead of pouring you water from a large bottle, we’ll provide sealed individual water bottles. In premium cabins, we will offer beer and individual wines. Flights under 2 hours and 20 minutes will only have beverages on request.
Food changes for domestic flights
For flights under 2 hours and 20 minutes, we will not offer a snack service in any cabin. As always, you’re welcome to bring snacks on board.
For flights over 2 hours and 20 minutes, you will receive your choice of pretzels, a stroopwafel or cookies in United Economy®. In the premium cabin, you’ll be offered a snackbox.
Food changes for premium transcontinental flights
If you’re flying in United Economy or Economy Plus®, you’ll be offered a snack choice. Customers in the premium cabin will receive their packaged meal with their entrée choice covered and will be offered a packaged snack for pre-arrival.
Food changes for international flights
In United Economy®, you’ll receive an entrée, a snack and packaged dessert, as well as pre-packed mid-flight and pre-arrival items on select flights. Everything is served packaged or covered for you to unwrap.
In United Premium Plus® and United Polaris® business class, your entrée, dessert and bread will be served together. Everything is served packaged or covered for you to unwrap. You’ll receive a pre-packaged snack for midflight and a fresh packaged meal for pre-arrival.
crew meals, covered by contract, appear minimally changed
COVID Era UA inflight service changes {Archive}
Dec 12, 2020, 7:56 am
#1171
Join Date: Apr 2007
Programs: Delta, United, American
Posts: 215
Transcon Polaris service on 787-10 vs 757
Just wondering if, other than seat quality, there are any service differences on EWR-LAX transcon flights on the 787-10 vs older 757 in First ("Polaris"). Would meals/drinks, etc be exactly the same for same time of day flights?
Also... would you feel "more safe" on the newer 787-10 with more space between you and a neighbor (but more overall people on the plane...) or the 757 with lower capacity but someone sitting closer to you...
Also... would you feel "more safe" on the newer 787-10 with more space between you and a neighbor (but more overall people on the plane...) or the 757 with lower capacity but someone sitting closer to you...
Last edited by clintonuws; Dec 12, 2020 at 8:52 am
Dec 12, 2020, 8:18 am
#1172
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
Just wondering if, other than seat quality, there are any service differences on EWR-LAX transcon flights on the 787-10 vs older 757 flights in First ("Polaris"). Would meals/drinks, etc be exactly the same for same time of day flights?
Also... would you feel "more safe" on the newer 787-10 with more space between you and a neighbor (but more overall people on the plane...) or the 757 with lower capacity but someone sitting closer to you...
Also... would you feel "more safe" on the newer 787-10 with more space between you and a neighbor (but more overall people on the plane...) or the 757 with lower capacity but someone sitting closer to you...
Dec 12, 2020, 8:31 am
#1173
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,469
Just wondering if, other than seat quality, there are any service differences on EWR-LAX transcon flights on the 787-10 vs older 757 flights in First ("Polaris"). Would meals/drinks, etc be exactly the same for same time of day flights?
Also... would you feel "more safe" on the newer 787-10 with more space between you and a neighbor (but more overall people on the plane...) or the 757 with lower capacity but someone sitting closer to you...
Also... would you feel "more safe" on the newer 787-10 with more space between you and a neighbor (but more overall people on the plane...) or the 757 with lower capacity but someone sitting closer to you...
More information on 781:
Everything you want to know about where to sit on the 787-10
Dec 14, 2020, 2:40 pm
#1174
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
Beg to differ. Have had many. A relatively low % of meals eaten but over the years lots of tasty meals! A significantly higher percentage of delishiousness on AA vs UA though IMO.
Dec 15, 2020, 4:07 pm
#1175
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Lifetime Globalist (formerly Courtesy Card sadly), Amanjunkie, CLEAR
Posts: 3,713
Dec 16, 2020, 12:47 pm
#1176
Join Date: Feb 2020
Location: BOS/SFO
Programs: United 4MM GS, Bonvoy Lifetime Titanium, Hilton Lifetime Diamond
Posts: 307
Probably pushing the limits of your 20 year limit but had many memorable meals in United International First TATL and TPAC - on one meal JFK-NRT I remember the Dom Perignon, Caviar on ice, lobster appetizer, carved chateaubriand, really good cheeses and an amazing gateau for dessert - no lie flats back then but the meal was amazing
Dec 16, 2020, 1:05 pm
#1177
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Probably pushing the limits of your 20 year limit but had many memorable meals in United International First TATL and TPAC - on one meal JFK-NRT I remember the Dom Perignon, Caviar on ice, lobster appetizer, carved chateaubriand, really good cheeses and an amazing gateau for dessert - no lie flats back then but the meal was amazing
Dec 16, 2020, 9:52 pm
#1178
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Dec 17, 2020, 2:34 pm
#1179
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
My NAS-IAD-SFO just became NAS-EWR-SFO due to a cancellation.
Per the wiki, that means I can now expect a hot meal?
Per the wiki, that means I can now expect a hot meal?
Dec 17, 2020, 4:04 pm
#1180
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,930
Dec 18, 2020, 5:21 pm
#1181
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
Probably pushing the limits of your 20 year limit but had many memorable meals in United International First TATL and TPAC - on one meal JFK-NRT I remember the Dom Perignon, Caviar on ice, lobster appetizer, carved chateaubriand, really good cheeses and an amazing gateau for dessert - no lie flats back then but the meal was amazing
Dec 18, 2020, 5:35 pm
#1182
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
There were no lie flat seats on UA in the 1990's. In fact I think no other airline than BA had that. There was a reason I flew a lot of BA First Class in those days. I was flying over 200K BIS on UA in the late 1990's including a lot of long flights to Oz. They were never in 180 degree flat seats.
Dec 19, 2020, 10:10 am
#1183
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
There were no lie flat seats on UA in the 1990's. In fact I think no other airline than BA had that. There was a reason I flew a lot of BA First Class in those days. I was flying over 200K BIS on UA in the late 1990's including a lot of long flights to Oz. They were never in 180 degree flat seats.
I don't know exactly when "The United Suite" rolled out. Found this image from 2002. These did become lie flat.
https://www.airliners.net/photo/Unit...22-ER/235742/L
Dec 19, 2020, 11:28 am
#1184
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
I don't know exactly when "The United Suite" rolled out. Found this image from 2002. These did become lie flat.
https://www.airliners.net/photo/Unit...22-ER/235742/L
https://www.airliners.net/photo/Unit...22-ER/235742/L
CHICAGO, March 4, 1999 - United Airlines today announced the deployment of the United First Suite, becoming the first U.S. airline to provide a lie flat bed on its fleet of international aircraft. The United First Suite, a combination seat which features office work space or reclines 180 degrees to form a six feet and six inches long bed, is currently being rolled-out on select United Airlines 777s. United plans to have the United First Suite on all its international 777 and 747-400 aircraft, with its first 20 aircraft converted by the year's end.
United Airlines (NYSE: UAL - news), which in 1999 became the first U.S. carrier to offer a lie-flat bed in First Class, now has the United First Suite on its entire international Boeing 777 and 747 fleet. The airline launched the First Suite on its Boeing 777s, completing installation of all 47 aircraft in February. This week, United finished installation of the Suite on the last of its 44 Boeing 747-400s.
Dec 19, 2020, 1:35 pm
#1185
Join Date: Jul 2005
Location: RIC
Programs: UA 1K MM
Posts: 3,387
44 747-400s ... wow! The good old sUA pre-9/11 days ...