Last edit by: WineCountryUA
This is an archive thread -- the active thread is United's Basic Economy - Discussion, Q&A, ...
Important Note: these fares became available 21 Feb 2017 for MSP for travel beginning 18 Apr 2017. More markets were added 19 April 2017 for travel starting 9 May 2017.
Related thread: Basic Economy Airport and Plane Experiences (First or Second Hand)
If you booked before the dates above, you did not have a BE fare. If purchased on united.com you will see a warning like:
4. MileagePlus members will earn full Premier qualifying dollars, 50% Premier qualifying miles and 0.5 Premier qualifying segments for each flight, as well as lifetime miles and toward the four-segment minimum.
Link to UA's description of how these fares will work: Basic Economy.
Here are the key facts:
related threads
New UA/*A TATL -LGT Economy fare - no free first bag, no changes/upgrades allowed
Benefit impact of restricted economy fares on UA Elites (Basic Econ, -LGT, Light Econ
Pre-announcement speculation thread (now closed) New "Budget Economy" fares
Important Note: these fares became available 21 Feb 2017 for MSP for travel beginning 18 Apr 2017. More markets were added 19 April 2017 for travel starting 9 May 2017.
Related thread: Basic Economy Airport and Plane Experiences (First or Second Hand)
If you booked before the dates above, you did not have a BE fare. If purchased on united.com you will see a warning like:
4. MileagePlus members will earn full Premier qualifying dollars, 50% Premier qualifying miles and 0.5 Premier qualifying segments for each flight, as well as lifetime miles and toward the four-segment minimum.
Link to UA's description of how these fares will work: Basic Economy.
Here are the key facts:
- No seat assignments until check-in. Seats will be assigned by the system and cannot be changed.*NEW* When purchasing a Basic Economy ticket, you will not receive a complimentary seat assignment but may be able to purchase advance seat assignments during booking and up until check-in opens. If you don’t purchase an advance seat assignment, your seat will be automatically assigned to you prior to boarding, and you won't be able to change your seat once it's been assigned.
- No guarantee of adjacent seats with companions
- No voluntary ticket changes after 24 hour purchase period
- Carry on limited to 1 personal item unless the customer is a MP Premier member, primary cardmember of a qualifying MileagePlus credit card, or Star Alliance *G
- Customers ineligible for carry-on who bring one to the gate will be charged a $25 convenience fee to gate-check in addition to standard baggage fees (source: @united twitter)
- Customers will not be eligible for Economy Plus or premium cabin upgrades. This includes all forms of upgrades (CPU,supported or purchased). Likewise for E+ access (elite or purchased).
- Customers will board in the last boarding group (currently Group 5) unless the customer is a MP Premier member, primary cardmember of a qualifying MileagePlus credit card, or Star Alliance *G
- Companions on same PNR will have same boarding group and carryon if one on the PNR has a waiver
- No combinability with regular economy fares or partner carriers. Interline travel is not permitted.
- Tickets will earn RDMs (based on fare and status), PQMs (50% of distance), PQSs (0.5), PQDs, in addition it will count for minimum 4 segment and lifetime miles (New as of Dec 2018)
- Basic Economy tickets will use booking code 'N'
- Online check-in only with paid checked bag, otherwise need to see a United representative to verify the onboard bag allowance and receive a boarding pass.
related threads
New UA/*A TATL -LGT Economy fare - no free first bag, no changes/upgrades allowed
Benefit impact of restricted economy fares on UA Elites (Basic Econ, -LGT, Light Econ
Pre-announcement speculation thread (now closed) New "Budget Economy" fares
United's Basic Economy - Discussion, Q&A, ... {Archive}
#1426
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
But once you look at the zero-day market, you really have to ask yourself what UA thinks they're doing. Who is the competition, and who are they fooling?
Code:
----------------------------------------------------------- Cxr Basis BC Cbn Price Tp AP Days Rf ----------------------------------------------------------- SY SXL S Y $222.00 OW N DL UA0NX0MR U Y $247.00 OW N SY QXL Q Y $247.00 OW N UA SAA0ARBN N Y $247.00 OW N UA SAA0AREN S Y $267.00 OW N DL KA0UX0MR K Y $296.00 OW N SY HXL H Y $296.00 OW N UA WAA0ARBN N Y $296.00 OW N UA WAA0AREN W Y $316.00 OW N
The result of this is going to (a) the portal filters out United's N fares and as such always shows United to be more expensive, on what are not exactly low fares, (b) the portal does not filter out the UA N, and either (1) the buyer figures out United is trying to rip them off and Delta is a better deal, or (2) fails to recognize that United is selling them a rip-off fare, pays $296 for their OW ticket and gets a nasty surprise at the airport.
#1427
Join Date: Nov 2013
Location: CO
Programs: UA OG-1K, Marriott Plat, Hertz PC
Posts: 1,360
They've since pulled the Y and B one-way fares, but BE is still published up to M, meaning that most business travelers will have the option to purchase it. Many companies are filtering these fares out, but I'm sure there will be some who will not.
If this works well for UA, expect DL and AA to copy it.
So is this where they could be taking 'N' fares and classing them up to look like higher fares, up to M- but if you want to swap the ticket of do moves, it acts like an N?
I just had BE fares come up on .bomb for a trip I was thinking about before going to Concur. (DEN-CVG-DEN) 5/22-25. I'll see if those BE fares forced on me on Concur. On .bomb I went through the buying process for a BE. If I picked a BE outbound I got offered one on return, but if I went standard economy outbound, no BE on the return. The difference $15 per leg. On a $700 ticket???? It didn't let me choose a seat, which I though that a 1K would be able to do?
What a rip off? The miles alone are worth more than the delta in price?
And I really need to understand the BE/N fare basis UP thing. I think this 'fare basis' is going to blow up in the airlines faces. When a F seat isn't. All it takes is some populist pol or state AG that wants to make a name for themselves. I bought tickets through a travel agent and I can't find anything anywhere about fare basis.
ETA: I take that back on fare basis a few clicks in and I found in Concur for that trip:
Flight # 5378 from DEN to CVG
(HAA7AFEN)
Flight # 5311 from CVG to DEN
(EAA0AFEN)
And the funny thing is, with the N fares, they are still $600 higher than F9.
Last edited by PushingTin; Apr 27, 2017 at 4:51 pm
#1428
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,413
And I really need to understand the BE/N fare basis UP thing. I think this 'fare basis' is going to blow up in the airlines faces. When a F seat isn't. All it takes is some populist pol or state AG that wants to make a name for themselves. I bought tickets through a travel agent and I can't find anything anywhere about fare basis.
The UP- and /UPDI fares are similar, but mostly seem to have worked themselves out now that almost all domestic first class travel is sold using them. For a while, they caused issues because some agents were interpreting them as 'economy class with an instant upgrade,' which might not be retained during IRROPs, but I don't remember seeing any examples of that recently.
Hope this helps. :-)
PS:
As for the difference with F9: UA has either already sold a lot of seats on that flight or believes that they can.
Last edited by jsloan; Apr 27, 2017 at 4:59 pm Reason: Added response to new quote
#1429
Join Date: Nov 2013
Location: CO
Programs: UA OG-1K, Marriott Plat, Hertz PC
Posts: 1,360
The comment about F9 was more that their BE fare isn't even close- and I agree, those flights are really full and they are pushing higher fare classes. I don't quite get the logic in a BE fare that is so out of line with LCC competition. Just pull the BE fares.
Thanks for confirming that Concur was filtering BE fares. I thought it was, it's good to know.
And I just went and save $300 by flying through Dayton instead. Plus the UGLs seem to be about 1/3 of the size.
Thanks for confirming that Concur was filtering BE fares. I thought it was, it's good to know.
And I just went and save $300 by flying through Dayton instead. Plus the UGLs seem to be about 1/3 of the size.
#1430
Join Date: Dec 2013
Location: dark side of the moon
Programs: papa card, UA 1K
Posts: 707
Few if any on FT are going to buy BE except by accident - secretary mistake, company forgot to block etc... Anyway It's my understanding that if you buy N, technically you can't later pay the difference to the next available higher fare class. If that is correct that should probably be in the WIKI.
#1431
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
Few if any on FT are going to buy BE except by accident - secretary mistake, company forgot to block etc... Anyway It's my understanding that if you buy N, technically you can't later pay the difference to the next available higher fare class. If that is correct that should probably be in the WIKI.
#1432
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
I'm probably wrong, but I don't even recall anyone from UA saying these fares were intended to compete with LCC's. Everything I heard was about giving it's customers "more choice". Yep, you can a) choose to pay more or, b) choose to pay more.
#1433
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
I think this is because you believed the story about UA introducing these fares to compete with the LCC's. The reality is, in many markets where they competed directly, their fares were already competitive. The sole purpose of UA's BE fare, as UA execs have basically stated, is to increase revenue. They accomplish this by either encouraging you to buy up to the next fare class or, if you buy the N, to pay the checked bag fees.
I'm probably wrong, but I don't even recall anyone from UA saying these fares were intended to compete with LCC's. Everything I heard was about giving it's customers "more choice". Yep, you can a) choose to pay more or, b) choose to pay more.
I'm probably wrong, but I don't even recall anyone from UA saying these fares were intended to compete with LCC's. Everything I heard was about giving it's customers "more choice". Yep, you can a) choose to pay more or, b) choose to pay more.
Technically, it is more choice. And mostly, the lowest fares they offer will become N vs. G, K, or whatever (in the markets they offer it). Yes, obviously their aim is to get more revenue, using the methods you describe above.
Yes, they want higher revenue, and this will do that. It will also allow them to compete with the LCCs in the fact that with the extras required, they may feel that they can offer these fares in more markets rather than matching and just losing revenue. I take BE, as well as LCC/ULCC with whopping container of salt. Often, once you add everything in, the LCCs/ULCCs show somethng good upfront, but in the end with the extras, come out the same or more, with fewer benefits (less comfort, pay for bags, even printing BPs at airport, etc.). I'd rather just pay a fare upfront and know that the only other costs I might incur are the true extras - food onboard, etc.
#1434
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
The result of this is going to (a) the portal filters out United's N fares and as such always shows United to be more expensive, on what are not exactly low fares, (b) the portal does not filter out the UA N, and either (1) the buyer figures out United is trying to rip them off and Delta is a better deal, or (2) fails to recognize that United is selling them a rip-off fare, pays $296 for their OW ticket and gets a nasty surprise at the airport.
#1435
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
I take BE, as well as LCC/ULCC with whopping container of salt. Often, once you add everything in, the LCCs/ULCCs show somethng good upfront, but in the end with the extras, come out the same or more, with fewer benefits (less comfort, pay for bags, even printing BPs at airport, etc.). I'd rather just pay a fare upfront and know that the only other costs I might incur are the true extras - food onboard, etc.
And I agree that there's definitely something to be said for the optics of this fare to an unknowing customer. It's why some people, even in this thread, had called BE a good thing for customers, even while most of us, and even elected government officials were calling it out as a money-grubbing, customer-unfriendly play.
#1436
Join Date: May 2013
Posts: 3,361
If customer reception (as measured by sales) of the updated fare structure is inconsistent with historic performance, the fare structure will be revised.
#1437
Join Date: Nov 2013
Location: CO
Programs: UA OG-1K, Marriott Plat, Hertz PC
Posts: 1,360
I don't know if they marketed that way either. Clearly, in some markets they will match with these fares, and maybe in others, they won't match. Same as always.
Technically, it is more choice. And mostly, the lowest fares they offer will become N vs. G, K, or whatever (in the markets they offer it). Yes, obviously their aim is to get more revenue, using the methods you describe above.
Yes, they want higher revenue, and this will do that. It will also allow them to compete with the LCCs in the fact that with the extras required, they may feel that they can offer these fares in more markets rather than matching and just losing revenue. I take BE, as well as LCC/ULCC with whopping container of salt. Often, once you add everything in, the LCCs/ULCCs show somethng good upfront, but in the end with the extras, come out the same or more, with fewer benefits (less comfort, pay for bags, even printing BPs at airport, etc.). I'd rather just pay a fare upfront and know that the only other costs I might incur are the true extras - food onboard, etc.
Technically, it is more choice. And mostly, the lowest fares they offer will become N vs. G, K, or whatever (in the markets they offer it). Yes, obviously their aim is to get more revenue, using the methods you describe above.
Yes, they want higher revenue, and this will do that. It will also allow them to compete with the LCCs in the fact that with the extras required, they may feel that they can offer these fares in more markets rather than matching and just losing revenue. I take BE, as well as LCC/ULCC with whopping container of salt. Often, once you add everything in, the LCCs/ULCCs show somethng good upfront, but in the end with the extras, come out the same or more, with fewer benefits (less comfort, pay for bags, even printing BPs at airport, etc.). I'd rather just pay a fare upfront and know that the only other costs I might incur are the true extras - food onboard, etc.
#1438
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
It's impossible to view pricing as static. You don't set and forget fares: they're constantly monitored and adjusted by software and analysts.
If customer reception (as measured by sales) of the updated fare structure is inconsistent with historic performance, the fare structure will be revised.
If customer reception (as measured by sales) of the updated fare structure is inconsistent with historic performance, the fare structure will be revised.
What UA has continually failed to realize is it's bad business to piss off your customers, especially the ones who are paying top dollar for your product.
#1439
Join Date: Jan 2010
Location: Aussie in ORD
Programs: Marriott Plat, Ua Gold, GE.. Sucker for punishment
Posts: 4,237
So how is the carry on limits being enforced? Any one observed this in the field?
#1440
Join Date: May 2013
Posts: 3,361
Are you saying it was a good idea to introduce BE fares throughout the economy fare structure, from G all the way up to Y, or are you agreeing it was idiotic?
What UA has continually failed to realize is it's bad business to piss off your customers, especially the ones who are paying top dollar for your product.
What UA has continually failed to realize is it's bad business to piss off your customers, especially the ones who are paying top dollar for your product.
Conceptually, I don't know if the parallel segmentation strategy currently used by United or the tiered-strategy used by Delta make more sense for selling BE. The airlines have access to the data to determine if their respective strategies and pricing are successful. I find it difficult to argue that BE will piss of customers who are paying top dollar for your product: all of the airlines are taking extraordinary steps to disclose the limitations of BE fares and very few, if any, high value corporate accounts are going to require individual travelers purchase a BE fare because if it ~$20 less expensive than a non-BE fare.