Last edit by: WineCountryUA
This is an archive thread -- the active thread is United's Basic Economy - Discussion, Q&A, ...
Important Note: these fares became available 21 Feb 2017 for MSP for travel beginning 18 Apr 2017. More markets were added 19 April 2017 for travel starting 9 May 2017.
Related thread: Basic Economy Airport and Plane Experiences (First or Second Hand)
If you booked before the dates above, you did not have a BE fare. If purchased on united.com you will see a warning like:
4. MileagePlus members will earn full Premier qualifying dollars, 50% Premier qualifying miles and 0.5 Premier qualifying segments for each flight, as well as lifetime miles and toward the four-segment minimum.
Link to UA's description of how these fares will work: Basic Economy.
Here are the key facts:
related threads
New UA/*A TATL -LGT Economy fare - no free first bag, no changes/upgrades allowed
Benefit impact of restricted economy fares on UA Elites (Basic Econ, -LGT, Light Econ
Pre-announcement speculation thread (now closed) New "Budget Economy" fares
Important Note: these fares became available 21 Feb 2017 for MSP for travel beginning 18 Apr 2017. More markets were added 19 April 2017 for travel starting 9 May 2017.
Related thread: Basic Economy Airport and Plane Experiences (First or Second Hand)
If you booked before the dates above, you did not have a BE fare. If purchased on united.com you will see a warning like:
4. MileagePlus members will earn full Premier qualifying dollars, 50% Premier qualifying miles and 0.5 Premier qualifying segments for each flight, as well as lifetime miles and toward the four-segment minimum.
Link to UA's description of how these fares will work: Basic Economy.
Here are the key facts:
- No seat assignments until check-in. Seats will be assigned by the system and cannot be changed.*NEW* When purchasing a Basic Economy ticket, you will not receive a complimentary seat assignment but may be able to purchase advance seat assignments during booking and up until check-in opens. If you don’t purchase an advance seat assignment, your seat will be automatically assigned to you prior to boarding, and you won't be able to change your seat once it's been assigned.
- No guarantee of adjacent seats with companions
- No voluntary ticket changes after 24 hour purchase period
- Carry on limited to 1 personal item unless the customer is a MP Premier member, primary cardmember of a qualifying MileagePlus credit card, or Star Alliance *G
- Customers ineligible for carry-on who bring one to the gate will be charged a $25 convenience fee to gate-check in addition to standard baggage fees (source: @united twitter)
- Customers will not be eligible for Economy Plus or premium cabin upgrades. This includes all forms of upgrades (CPU,supported or purchased). Likewise for E+ access (elite or purchased).
- Customers will board in the last boarding group (currently Group 5) unless the customer is a MP Premier member, primary cardmember of a qualifying MileagePlus credit card, or Star Alliance *G
- Companions on same PNR will have same boarding group and carryon if one on the PNR has a waiver
- No combinability with regular economy fares or partner carriers. Interline travel is not permitted.
- Tickets will earn RDMs (based on fare and status), PQMs (50% of distance), PQSs (0.5), PQDs, in addition it will count for minimum 4 segment and lifetime miles (New as of Dec 2018)
- Basic Economy tickets will use booking code 'N'
- Online check-in only with paid checked bag, otherwise need to see a United representative to verify the onboard bag allowance and receive a boarding pass.
related threads
New UA/*A TATL -LGT Economy fare - no free first bag, no changes/upgrades allowed
Benefit impact of restricted economy fares on UA Elites (Basic Econ, -LGT, Light Econ
Pre-announcement speculation thread (now closed) New "Budget Economy" fares
United's Basic Economy - Discussion, Q&A, ... {Archive}
#2221
FlyerTalk Evangelist
Join Date: Jul 2011
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I really feel that UA needs to add the check-in restrictions to the list of services that BE fares do not include. It appears from all reports that non-status, non CC holding flyers who are traveling on BE fares, and who are not paying for a checked bag are prevented from checking in online.
It's fine that UA is imposing these restrictions, but not fine that they are not upfront about it.
It's fine that UA is imposing these restrictions, but not fine that they are not upfront about it.
However, TED came with E+.
Last edited by WineCountryUA; Jul 27, 2017 at 7:34 pm Reason: merging consecutive posts by same member
#2222
Join Date: Dec 1999
Location: NorCal - 1K 2MM
Posts: 2,089
No it's way more than that. The boarding group and baggage restrictions, among other things, go far beyond mere "fare rules."
This is a new class of ticket that comes with a whole new set of policies. And I can totally see UA enforcing stricter IRROPS rebooking policies. Remember, all rebooking is discretionary. Under the CoC, UA always has the alternative of simply refunding the ticket.
This is a new class of ticket that comes with a whole new set of policies. And I can totally see UA enforcing stricter IRROPS rebooking policies. Remember, all rebooking is discretionary. Under the CoC, UA always has the alternative of simply refunding the ticket.
#2223
A FlyerTalk Posting Legend
Join Date: Apr 2013
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This stuff really only makes sense if you view BE as a stealth fare increase . . . the "we want to discourage passengers from buying these tickets and instead opt to pay $20 more" theory.
And just to be clear, I'm not saying UA actually has a stricter IRROPS rebooking policy for BE fares, just that I wouldn't be surprised if they do (and that it would be permitted under the CoC).
#2224
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
No it's way more than that. The boarding group and baggage restrictions, among other things, go far beyond mere "fare rules."
This is a new class of ticket that comes with a whole new set of policies. And I can totally see UA enforcing stricter IRROPS rebooking policies. Remember, all rebooking is discretionary. Under the CoC, UA always has the alternative of simply refunding the ticket.
This is a new class of ticket that comes with a whole new set of policies. And I can totally see UA enforcing stricter IRROPS rebooking policies. Remember, all rebooking is discretionary. Under the CoC, UA always has the alternative of simply refunding the ticket.
#2225
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
Enjoy that UA customer service.
#2226
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
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Posts: 14,429
Given there's no option to buy out of that, it's purely punitive rather than revenue producing.
This stuff really only makes sense if you view BE as a stealth fare increase . . . the "we want to discourage passengers from buying these tickets and instead opt to pay $20 more" theory.
This stuff really only makes sense if you view BE as a stealth fare increase . . . the "we want to discourage passengers from buying these tickets and instead opt to pay $20 more" theory.
UA didn't start competing with ULCCs when they introduced BE. But they lowered the fare well before introducing BE because they really wanted to attract no frills ULCC customers, but they had no choice but to offer this cheap fare to regular customers as well.
The the idea of BE came along, and the price they felt they needed to charge for no frills customer remained the same, but the price that offered more than what ULCCs were offering, i.e. Spirit's et al Bare Fare was raised to what UA felt it should have been all along.
The second statement is a red herring. Ya, UA screwed up big time (and more than once), but their exceptionally poor judgment is unrelated to BE (which many feel is also showing poor judgment).
#2227
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
So I believe there certainly is a market for BE even with the restrictions. Lots of folks just want to get from point A to point B for the least amount of money. BE is for them, as Southwest is for so many.
#2228
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Join Date: Apr 2013
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By contrast, on UA, everyone else can pick seats in advance. Which means that BE pax have very high odds of getting a middle, and no way to guarantee two seats together..
And if you're saying that WN is a low price airline, that's not true. On many routes, they are more expensive than UA. The only reason I sometimes fly WN has nothing to do with any of the points you mention. They fly out of OAK, and UA does not. I suspect that not having to cross the Bay Bridge is the driver of much of their business at OAK, which has one of WN's largest operations.
#2229
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Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
If all they wanted to do was match Spirit's Base Fare, they didn't need differential pricing on BE. All they needed to accomplish that was for N to be a normal fare bucket below G. They could allocate a certain amount of space to N and be done with it, and people could continue to purchase it or buy the next available class instead.
And if all they wanted to do was compete with ULCCs, they would have rolled it out selectively on routes with head-to-head competition, as DL did when they originally invented the concept.
BE is nothing but a fare increase, with conditions that disproportionately affect Premier members (no CPUs, no E+ access, no SDC).
#2230
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
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OTOH, if they really are introducing BE on routes where there is no ULCC, well, maybe they are trying to attract those customers.
BTW, both AA and DL have BE fares to my neck of the woods, while UA has BE only to SEA, but not western Canada.
#2231
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
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OK, but AA sold me an LAX-ORD RT for $100 with full benefits. Your $69 fare is non-UPG'able and extremely restricted. I may want to do a same day standby if my UPG doesn't clear, though it should. I have bulkhead seats for the entire journey. I may need to check a bag or two, free of charge.
Enjoy that UA customer service.
Enjoy that UA customer service.
American, which is my primary carrier, BTW, has no non-stop flights for my upcoming trip.
I have no status on United, so my chances of an upgrade are nil. I will not pay extra the equivalent of what I paid for my ticket for E+. I priced an E+ upgrade when I considered buying the regular economy fare, the total would have been almost three times as much as I paid for my ticket.
As a MileagePlus primary cardholder, I get a free checked bag and a full sized carry on, even when flying on the Basic Economy fare. I also got group 2 boarding.
I don't care about flight changes, because there aren't many frequencies to my destination and the change fee is several fold what I paid for the ticket.
I don't fly enough on United to care about equity or status earning miles.
The only difference for me was the ability to select a seat. I ended up with a very similar seat to what I would have chosen had I bought a regular economy ticket, a few rows farther back but not all the way in the rear of the plane.
Basic may not be right for you, but it certainly worked for me for this particular trip.
Different stroke for different folks.
#2232
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It is exactly that. A particularly mean spirited one. And not only is it hard on the passengers, it makes the employees' (particularly the GAs) jobs harder.
#2233
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
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Posts: 14,429
I've come around on my BE thinking (see other BE thread for details), and while I agree that most of "changes you'll like" were anything but, UA has it basically right this time. Needs some tweeking no doubt the basic idea of BE is on the right track.
For one, those aisle / exit row seats that elites complained were always unavailable for their last minute expensive flights and filled by Kettles buying dirt cheap fares should now be available @:-)
As in the other BE thread, I've got my flameproof suit on
#2234
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
We'll have to agree to disagree. OK, I agree to disagree, and yes, I have my flameproof outfit on.
OTOH, if they really are introducing BE on routes where there is no ULCC, well, maybe they are trying to attract those customers.
BTW, both AA and DL have BE fares to my neck of the woods, while UA has BE only to SEA, but not western Canada.
OTOH, if they really are introducing BE on routes where there is no ULCC, well, maybe they are trying to attract those customers.
BTW, both AA and DL have BE fares to my neck of the woods, while UA has BE only to SEA, but not western Canada.
And if UA wanted to attract ULCC customers with ULCC-like fares on new routes, that's fine -- but you'd think they'd do it by offering a discount, not raising all of the other fares.
In fact, UA's initial strategy failed. One of the original quotes -- and a driving criterion behind the implementation of BE -- was that they were going to offer last-seat availability on BE fares. And, they did that -- you saw things like a full unrestricted, refundable, elite instant upgradable Y fare for $805 or no-changes BE-Y for $800. To this day, availability in N matches Y -- Y1 B0 ... N1 is possible. The only difference is that they've pulled those Y fares, along with the other BE fares where the corresponding fare was refundable. Presumably, they saw a significant book-away factor, because that change happened quite quickly.
When I think of a ULCC fare, I think of something like G4's cheapest fares. For example, G4 is offering an AUS-LAS round-trip, non-stop, Mon 9/11-Thu 9/14, for $84. On the same dates, UA's cheapest published BE fare is $209.10, and I'd have to connect.
Now, this is admittedly an extreme example, and on some markets where they compete head-to-head with non-stops, UA has actually priced to match the ULCCs -- especially F9 and NK. However, that's clearly not true across the board; it's disingenuous to suggest that BE has anything to do with ULCC competition. The ULCCs are simply a convenient scapegoat.
I agree. The GAs don't make the policy but are expected to enforce and defend it to irritated customers.
#2235
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Nicely put.
I've come around on my BE thinking (see other BE thread for details), and while I agree that most of "changes you'll like" were anything but, UA has it basically right this time. Needs some tweeking no doubt the basic idea of BE is on the right track.
For one, those aisle / exit row seats that elites complained were always unavailable for their last minute expensive flights and filled by Kettles buying dirt cheap fares should now be available @:-)
As in the other BE thread, I've got my flameproof suit on
I've come around on my BE thinking (see other BE thread for details), and while I agree that most of "changes you'll like" were anything but, UA has it basically right this time. Needs some tweeking no doubt the basic idea of BE is on the right track.
For one, those aisle / exit row seats that elites complained were always unavailable for their last minute expensive flights and filled by Kettles buying dirt cheap fares should now be available @:-)
As in the other BE thread, I've got my flameproof suit on
As I've said multiple times in this BE thread or the other, the US carriers are actually the last to catch onto these 'basic' types of fares. As is often the case, they are implementing it differently. One of the first that I became aware of was AC Tango fares, which started definitely by the early 2000s (but have had a few iterations). LH has their 'lite' fares and low-mileage earning fares - and now, basically you don't get seat selection without paying on pretty much any non full-fare, even on long-hauls. Heck, SQ you need to pay for semi-flex to earn miles on any partner, and that can be hundreds more depending on route/time.
It's also taking time for people to get used to, understandably. But remember when people were up in arms when the airlines took away free meals in domestic economy, and started adding baggage and other ancillary fees? And guess what - folks got used to it.