Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
#1846
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Anyone else having issues with UA limiting the number of searches you can do? This has been happening for the past couple weeks when logged in and doing rapid searches for R availability. After the 4th or 5th search, I get an error (or access denied page) which causes me to go back to the homepage and start again..... .
#1847
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
Anyone else having issues with UA limiting the number of searches you can do? This has been happening for the past couple weeks when logged in and doing rapid searches for R availability. After the 4th or 5th search, I get an error (or access denied page) which causes me to go back to the homepage and start again.
Quite annoying. Attached is an example of the pop-up I've been getting.
Quite annoying. Attached is an example of the pop-up I've been getting.
#1848
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,422
Happened to me several months ago when collating R space. Unclear if deliberate or not.
#1849
Join Date: Sep 2005
Programs: UA gold; WN A; PC plat; Marriott Gold
Posts: 425
had trouble with the subscriptions page this morning (hourglass shows the page is loading but it never loads) as well as with buying a monthly wifi subscription. took a handful of attempts and finally was able to buy a monthly wifi subscription.
#1851
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
So today if I look at my Mileage Plus activity, it only shows my redemptions, and no other activity. The balance appears to be correct. Is this just me or a general issue right now?
#1852
Join Date: Aug 2018
Location: STL
Programs: UA Plat
Posts: 72
Not just you. I see the same issue as well.
#1853
Join Date: Jan 2000
Location: SMF
Programs: UA 1K MM, AA EXP
Posts: 1,537
Account activity showing only Awards and upgrades. no miles. For me anyway. This is new. I have expereinced also most of the complaints others have up thread.
Lurker
Lurker
#1854
Join Date: May 2000
Location: IAH
Programs: UA 1K 2.7MM, Marriott Titanium/LT Plat, IHG Spire
Posts: 3,317
Same for me, awards and redemptions, no earned miles.
#1856
Join Date: Aug 2018
Location: STL
Programs: UA Plat
Posts: 72
My data showed back up yesterdays for the details. Hopefully the rest of you will get yours back soon.
#1857
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,256
Still seeing this....
UA website currently shows zero award inventory between any two airports in the world, on all dates, in all cabins.
"We were not able to find any available seats meeting your requirements."
Now THAT'S a devaluation.
(Doesn't have anything to do with one's browser - tried multiple browsers on multiple computers).
"We were not able to find any available seats meeting your requirements."
Now THAT'S a devaluation.
(Doesn't have anything to do with one's browser - tried multiple browsers on multiple computers).
The issue occurs when you are searching for one-way award inventory + using either the (grammatically awkwardly named) "calendar shop" in basic search, or "my dates are flexible" in Advanced Search. No matter what route I enter (between any two airports in the world, on any date, just 1 seat in any class), it barfs up the error: "We were not able to find any available seats meeting your requirements."
If you search as a round-trip with the same date for the outbound leg, and add a throw-away date for round trip return (or a one-way without using "calendar shop" or "my dates are flexible"), then award inventory loads as I would expect.
For me at least, this is a huge broken function, really obvious and a bit shocking (it's been this way for a month).
Is this just my account that's so badly hosed (and has been for a month), or are others seeing the same issue? Thanks.
#1858
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
Sending itineraries from united.com to gmail used to result in calendar entries being created. This used to work but no longer happens. I've made sure that the proper "accept events from gmail" box is checked, that email is sent directly from United, etc. Gmail definitely recognises the confirmation as it lists the flights and updates the status for them within gmail. This, however, never gets as far as my calendar.
Des anyone have any idea what could be wrong? Does anyone else have this problem?
Des anyone have any idea what could be wrong? Does anyone else have this problem?
#1859
Join Date: Jul 2009
Location: WAS
Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC
Posts: 1,295
Sending itineraries from united.com to gmail used to result in calendar entries being created. This used to work but no longer happens. I've made sure that the proper "accept events from gmail" box is checked, that email is sent directly from United, etc. Gmail definitely recognises the confirmation as it lists the flights and updates the status for them within gmail. This, however, never gets as far as my calendar.
Des anyone have any idea what could be wrong? Does anyone else have this problem?
Des anyone have any idea what could be wrong? Does anyone else have this problem?
The website is saying my next trip is to ZRH. It isn't nor do I have any plans to go there anytime soon.
#1860
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,346
Sending itineraries from united.com to gmail used to result in calendar entries being created. This used to work but no longer happens. I've made sure that the proper "accept events from gmail" box is checked, that email is sent directly from United, etc. Gmail definitely recognises the confirmation as it lists the flights and updates the status for them within gmail. This, however, never gets as far as my calendar.
Des anyone have any idea what could be wrong? Does anyone else have this problem?
Des anyone have any idea what could be wrong? Does anyone else have this problem?