Last edit by: IBJoel
27 March 2018
United Airlines suspends NZ service (Suspension Period: April 18, 2017 - October 30, 2017)
Per New Zealand Herald quoting UA:
Air New Zealand service between Auckland and Chicago
From Nov. 30, 2018, Air New Zealand will operate three times weekly, year-round service with its new configuration Boeing 787-9 Dreamliner aircraft. Flight time will be approximately 15 hours northbound and just over 16 hours southbound. Air New Zealand code share service will be offered on around 100 flights across the U.S. for convenient connections to Auckland via Chicago. United Airlines operates more flights from its hub at O'Hare International Airport than any other airline, with more than 500 flights to 147 airports across the United States.
United expands service between San Francisco and Auckland
Beginning in April 2019, United will extend service between its West Coast hub in San Francisco and Auckland to year-round with three-times-weekly service. In partnership with Air New Zealand, United's flight arriving in Auckland will offer passengers more than 20 connections across the region. The return trip utilizes United's extensive route network in San Francisco, which provides connections to the United States, Canada, and Latin America. United operates more than 290 daily flights from its hub at San Francisco International Airport to 79 airports across the U.S. and 26 international destinations. Tickets for the expanded San Francisco schedule will be available on united.com and airnewzealand.com later this year.
United service between San Francisco and Auckland will operate with a Boeing 777-300ER between November and March and will operate with Boeing 777-200ER aircraft between April and October.
From Nov. 30, 2018, Air New Zealand will operate three times weekly, year-round service with its new configuration Boeing 787-9 Dreamliner aircraft. Flight time will be approximately 15 hours northbound and just over 16 hours southbound. Air New Zealand code share service will be offered on around 100 flights across the U.S. for convenient connections to Auckland via Chicago. United Airlines operates more flights from its hub at O'Hare International Airport than any other airline, with more than 500 flights to 147 airports across the United States.
United expands service between San Francisco and Auckland
Beginning in April 2019, United will extend service between its West Coast hub in San Francisco and Auckland to year-round with three-times-weekly service. In partnership with Air New Zealand, United's flight arriving in Auckland will offer passengers more than 20 connections across the region. The return trip utilizes United's extensive route network in San Francisco, which provides connections to the United States, Canada, and Latin America. United operates more than 290 daily flights from its hub at San Francisco International Airport to 79 airports across the U.S. and 26 international destinations. Tickets for the expanded San Francisco schedule will be available on united.com and airnewzealand.com later this year.
United service between San Francisco and Auckland will operate with a Boeing 777-300ER between November and March and will operate with Boeing 777-200ER aircraft between April and October.
UA will now fly the 77W on SFO AKL when it resumes operation 29OCT17 - 22MAR18 (from SFO). Overall frequency will be 6 weekly, and increasing to 7 weekly from mid-Dec. UA73/74 is canceled.
http://www.routesonline.com/news/38/...as-of-01sep17/
http://www.routesonline.com/news/38/...as-of-01sep17/
Per New Zealand Herald quoting UA:
This change is in response to seasonal variations, which will also see United Airlines adding an additional three flights per week starting December 18, 2017 after resuming its daily Auckland to San Francisco services on October 31, 2017. This will increase services to a total of 10 United's flights per week during the high seasonal demand period. Passengers who have already purchased tickets during the suspended period are being contacted by the airline and offered flights on the Air New Zealand service instead. We apologise to customers for any inconvenience and advise that customers will not be out of pocket as a result of this shift in scheduling and will retain all frequent flyer benefits."
SFO-AKL JV w/NZ, all year UA metal, 77W Nov18-Mar19, 772 Apr19-Oct19 (+newORD-AKL NZ)
#167
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,759
Conversion to seasonal is being reported by Airlineroute.net:
http://www.routesonline.com/news/38/...rvice-in-2017/
United Airlines this week closed reservation for San Francisco – Auckland service for northern summer 2017, as it converts year-round service to seasonal. Reservation for travel from 16APR17 to 28OCT17 (SFO departure) is no longer available. The Star Alliance member previously planned daily Boeing 787-8 service for most of NS17.
UA917 SFO2245 – 0655+2AKL 788 D
UA916 AKL1320 – 0640SFO 788 D
UA917 SFO2245 – 0655+2AKL 788 D
UA916 AKL1320 – 0640SFO 788 D
#168
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Must be the case. SFO-AKL drew a lot of seats all of a sudden to a previously-unserved market, not to mention the additional NZ-USA capacity brought online by AA LAX-AKL (a larger local market than SFO) with AKL-IAH no doubt poaching some East Coast connectivity.
If it's not a JV decision (which I doubt) then it's possibly another example of the new sheriffs in Chicago flexing some strategic muscle...
If it's not a JV decision (which I doubt) then it's possibly another example of the new sheriffs in Chicago flexing some strategic muscle...
I do wonder long term what this says about United (a) not having PE, and (b) going to 17" seats in Y on everything but the 763s. NZ is 10x on the 772 using 17.8" seats and narrow, narrow isles. on the 773 with 17" seats. However, their pitch is 33" and 32"
My guess is that NZ got the full price J tickets, and the high value Y went to NZ PE, and UA was left with lower yield corporate accounts and low priced Y, which was not enough when loads got lighter.
#169
Join Date: Feb 2015
Programs: UA 1K
Posts: 957
I questioned how United's sub-par product (in J and not having a PE) would hold up vs NZ when they started this route, and this suggests that United is not pulling the business traffic needed to sustain the route. When I looked, UA is much cheaper, suggesting NZ is holding up, UA is not. If one believes - as has been repeatedly advocated that network and a strong set of corporate accounts wins out over product - UA should have done fine on this route.
I do wonder long term what this says about United (a) not having PE, and (b) going to 17" seats in Y on everything but the 763s. NZ is 10x on the 772 using 17.8" seats and narrow, narrow isles. on the 773 with 17" seats. However, their pitch is 33" and 32"
My guess is that NZ got the full price J tickets, and the high value Y went to NZ PE, and UA was left with lower yield corporate accounts and low priced Y, which was not enough when loads got lighter.
I do wonder long term what this says about United (a) not having PE, and (b) going to 17" seats in Y on everything but the 763s. NZ is 10x on the 772 using 17.8" seats and narrow, narrow isles. on the 773 with 17" seats. However, their pitch is 33" and 32"
My guess is that NZ got the full price J tickets, and the high value Y went to NZ PE, and UA was left with lower yield corporate accounts and low priced Y, which was not enough when loads got lighter.
#170
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
The SFO-AKL route has been around since 30 June 2004, NZ started it 3x weekly with an 744. Then grew the route up to 12x weekly at peak, this south summer they didn't need the extra services with the daily UA service, so NZ just operated an daily service. During the Southern Summer UA has only really added 2x weekly capacity on the route. Most of that time UA has codeshared on the AKL-SFO service.
So it wasn't really an unserved route, there was definitely already an established market for UA to tap into.
Maybe it would work it NZ went 12x weekly April to October, and 14x weekly November to March.
So it wasn't really an unserved route, there was definitely already an established market for UA to tap into.
Maybe it would work it NZ went 12x weekly April to October, and 14x weekly November to March.
#171
Suspended
Join Date: Jan 2011
Posts: 334
I questioned how United's sub-par product (in J and not having a PE) would hold up vs NZ when they started this route, and this suggests that United is not pulling the business traffic needed to sustain the route. When I looked, UA is much cheaper, suggesting NZ is holding up, UA is not. If one believes - as has been repeatedly advocated that network and a strong set of corporate accounts wins out over product - UA should have done fine on this route.
I do wonder long term what this says about United (a) not having PE, and (b) going to 17" seats in Y on everything but the 763s. NZ is 10x on the 772 using 17.8" seats and narrow, narrow isles. on the 773 with 17" seats. However, their pitch is 33" and 32"
My guess is that NZ got the full price J tickets, and the high value Y went to NZ PE, and UA was left with lower yield corporate accounts and low priced Y, which was not enough when loads got lighter.
I do wonder long term what this says about United (a) not having PE, and (b) going to 17" seats in Y on everything but the 763s. NZ is 10x on the 772 using 17.8" seats and narrow, narrow isles. on the 773 with 17" seats. However, their pitch is 33" and 32"
My guess is that NZ got the full price J tickets, and the high value Y went to NZ PE, and UA was left with lower yield corporate accounts and low priced Y, which was not enough when loads got lighter.
Or we could continue to bang on about United's inability to compete, blah blah blah.
#172
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
Conversion to seasonal is being reported by Airlineroute.net:
http://www.routesonline.com/news/38/...rvice-in-2017/
http://www.routesonline.com/news/38/...rvice-in-2017/
I have award flights to the south island booked with the UA overwater segment confirmed in biz using GPUs. wonder when, and how, united is going to try to make this right (reservations still showing intact on united.com...)
#173
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,700
Wow. Very disappointing. Flights in the window do appear to have disappeared from the booking engine.
I have award flights to the south island booked with the UA overwater segment confirmed in biz using GPUs. wonder when, and how, united is going to try to make this right (reservations still showing intact on united.com...)
I have award flights to the south island booked with the UA overwater segment confirmed in biz using GPUs. wonder when, and how, united is going to try to make this right (reservations still showing intact on united.com...)
#174
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Nice try. United has a JV with NZ on TPAC flights. Therefore there's metal neutrality and United/NZ probably assessed that it is better to operate to higher yielding European markets in the Northern Summer and let NZ continue with their daily service thus improving network yields for both carriers. Service is still uninterrupted.
Or we could continue to bang on about United's inability to compete, blah blah blah.
Or we could continue to bang on about United's inability to compete, blah blah blah.
Second, a JV does not mean that the airlines just split revenue, let alone profit. I know with the ANA JV, Y revenue is split according to a formula based upon how many seats each side puts in. But the extra revenue for F or J and E+ and PE is handeled differently, with each side keeping most of it.
I have no idea how the UA-NZ JV works. But it is highly likely that if people book NZ J and NZ PE vs. UA J and UA E+ that NZ is keeping that extra revenue, and UA is not going to be able to cover its costs, even with in essence a subsidy for the NZ flight.
p.s. And I might add that the airlines adapt to the JV rules. ANA - unlike JAL - slashed the space in Y. It went 9x on the 787 and started to put 10x on new 77W deliveries (before it appears backing off). While ANA used to be a much higher quality experience, now JAL clearly is. Yet, the cuts did not happen in either PE or J, only Y. My guess is that ANA cheapening (or densifying) its product was a direct result of a JV in which in Y they were rewarded not for getting a higher revenue premium (which they had to share) but in part based upon how may seats they flew.
Last edited by spin88; Jan 6, 2017 at 9:41 am
#175
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
First, this service was supposed to be year round. Yet, UA has found that it can't operate even a 787-8 on the route, despite its huge UA footprint, massive mileage program, and corporate accounts. Something changed. The change is particularly relevent given that the long time wisdom is that if a flight is not run year round, it misses out on a lot of the business traffic, which takes a while to build up, and the goes away when the flight is not on the schedule.
Second, a JV does not mean that the airlines just split revenue, let alone profit. I know with the ANA JV, Y revenue is split according to a formula based upon how many seats each side puts in. But the extra revenue for F or J and E+ and PE is handeled differently, with each side keeping most of it.
I have no idea how the UA-NZ JV works. But it is highly likely that if people book NZ J and NZ PE vs. UA J and UA E+ that NZ is keeping that extra revenue, and UA is not going to be able to cover its costs, even with in essence a subsidy for the NZ flight.
Second, a JV does not mean that the airlines just split revenue, let alone profit. I know with the ANA JV, Y revenue is split according to a formula based upon how many seats each side puts in. But the extra revenue for F or J and E+ and PE is handeled differently, with each side keeping most of it.
I have no idea how the UA-NZ JV works. But it is highly likely that if people book NZ J and NZ PE vs. UA J and UA E+ that NZ is keeping that extra revenue, and UA is not going to be able to cover its costs, even with in essence a subsidy for the NZ flight.
If AA is committed to the NZ market, it has to maintain its own metal on LAX-AKL as their proposed JV with QF to cover NZ was recently denied. I'm skeptical about the future of that route, as I understand it was launched in anticipation of QF/AA approval. AA seems to have a relatively high loss tolerance for strategic TPAC routes, however, so time will tell how important AKL is to the broader AA LAX and Pacific network.
p.s. And I might add that the airlines adapt to the JV rules. ANA - unlike JAL - slashed the space in Y. It went 9x on the 787 and started to put 10x on new 77W deliveries (before it appears backing off). While ANA used to be a much higher quality experience, now JAL clearly is. Yet, the cuts did not happen in either PE or J, only Y. My guess is that ANA cheapening (or densifying) its product was a direct result of a JV in which in Y they were rewarded not for getting a higher revenue premium (which they had to share) but in part based upon how may seats they flew.
#176
Suspended
Join Date: Jan 2011
Posts: 334
First, this service was supposed to be year round. Yet, UA has found that it can't operate even a 787-8 on the route, despite its huge UA footprint, massive mileage program, and corporate accounts. Something changed. The change is particularly relevent given that the long time wisdom is that if a flight is not run year round, it misses out on a lot of the business traffic, which takes a while to build up, and the goes away when the flight is not on the schedule.
Secondly, your statement about business traffic is a red herring. Under the conditions of most business agreements between United and corporate partners, under a JV (this also includes NH and Atlantic partners) United can sell and market a NZ flight identically as if it was a UA flight. JVs mean metal neutral. Who is flying does not matter.
Second, a JV does not mean that the airlines just split revenue, let alone profit. I know with the ANA JV, Y revenue is split according to a formula based upon how many seats each side puts in. But the extra revenue for F or J and E+ and PE is handeled differently, with each side keeping most of it.
p.s. And I might add that the airlines adapt to the JV rules. ANA - unlike JAL - slashed the space in Y. It went 9x on the 787 and started to put 10x on new 77W deliveries (before it appears backing off). While ANA used to be a much higher quality experience, now JAL clearly is. Yet, the cuts did not happen in either PE or J, only Y. My guess is that ANA cheapening (or densifying) its product was a direct result of a JV in which in Y they were rewarded not for getting a higher revenue premium (which they had to share) but in part based upon how may seats they flew.
#177
Join Date: Nov 2012
Programs: SPG Gold, Aeroplan, Hilton Honors, Le Club Accor Platinum
Posts: 268
Wow. Very disappointing. Flights in the window do appear to have disappeared from the booking engine.
I have award flights to the south island booked with the UA overwater segment confirmed in biz using GPUs. wonder when, and how, united is going to try to make this right (reservations still showing intact on united.com...)
I have award flights to the south island booked with the UA overwater segment confirmed in biz using GPUs. wonder when, and how, united is going to try to make this right (reservations still showing intact on united.com...)
#178
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
Wow. Very disappointing. Flights in the window do appear to have disappeared from the booking engine.
I have award flights to the south island booked with the UA overwater segment confirmed in biz using GPUs. wonder when, and how, united is going to try to make this right (reservations still showing intact on united.com...)
I have award flights to the south island booked with the UA overwater segment confirmed in biz using GPUs. wonder when, and how, united is going to try to make this right (reservations still showing intact on united.com...)
Now I've found R space soon after Oct 28. That date shouldn't change right? IIRC from here Oct 28 is the standard seasonal marker for airlines.
#179
Join Date: Aug 2013
Location: SFO
Programs: UA 1K, Hilton Gold, Marriott Gold, SPG Gold, Hertz PC
Posts: 211
As someone who has flown SFO-AKL twice and AKL-SFO once last year, I'm not surprised to see this route go seasonal. The last time I flew it, at least half of the J cabin was empty and I think it eventually got filled up with non-revs. I can't say that I'm sad to see this go. NZ J has a far superior product. The UA FAs were awful and not as up to par as what you would normally see on TPAC/TATL flights. I would fly NZ J hands down any day of the week, but it looks like if you try to purchase on united.com, it books into the P fare bucket (which united lists as "deep discount economy") and you only get 1x PQM. I wouldn't mind purchasing the same ticket (ticketed in J and getting 2x PQM) on NZ but unfortunately it doesn't count toward PQDs.
#180
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
Actually, yes it does. A JV is by definition a split of all revenue and costs irrespective of who operates the aircraft. Can you prove your statement about ANA?
* * *
Not according to standard practice. And I'm not following your second thought at all. Both airlines share the revenue and the costs jointly. If an airline can make more profit flying their own metal over a JV partner (lower operating costs, labor agreements, etc), then the JV benefits (i.e., both carriers). Therefore if UA pulls flying from NZ and can reallocate that capacity to another market, thus helping the JV, both NZ and UA win. By definition, a JV is decided jointly therefore UA and NZ both agreed on this reduction of service.
* * *
Not according to standard practice. And I'm not following your second thought at all. Both airlines share the revenue and the costs jointly. If an airline can make more profit flying their own metal over a JV partner (lower operating costs, labor agreements, etc), then the JV benefits (i.e., both carriers). Therefore if UA pulls flying from NZ and can reallocate that capacity to another market, thus helping the JV, both NZ and UA win. By definition, a JV is decided jointly therefore UA and NZ both agreed on this reduction of service.
OTOH, a profit-sharing model has an incentive to pair the operator and equipment with the highest margin potential to each given city pair, which is why we seem to see DL metal on some 'oddball' TATL routes like PIT/RDU-CDG, EWR-AMS/CDG, etc. Delta's ability to operate 757s, or more dense 767 configurations, along with its cost structure and brand, allows for profitability (or smaller losses) in strategically-valuable markets AF/KL cannot duplicate. Conversely, on a route like JFK-CDG/AMS, where there is a large premium market and a stronger affinity to the 'home' carrier at one point of sale, a stronger F/J:Y ratio and the local brand might result in higher margins for a more AF/KL-centric operation.