Jan 3, 2016, 12:15 pm
Last edit by: wxguy
GS/Global Services is the highest tier of elite status. It is by invitation -- the invite criteria is not public but seems to require substantial annual spending with UA both in terms of absolute dollar amounts and purchasing higher fare classes (higher cpm - cents per mile). There are also reports of GS status being comped by UA Marketing to VIPs in companies who sign corporate travel deals with UA. The sole published way to qualify is to become a 4MM, having flown 4 million BIS miles on UA metal (plus additional grandfathered credits at the time of the UA/CO merger).
GS have significantly enhanced services / benefits over 1Ks. There is little said publicly by UA on GS benefits and/or qualification.
Last years's thread, Consolidated Global Services Thread - Qualifications, Benefits and Q & A [2015]
Thread on qualifying for 2016, Global Services 2016 Notifications (ONLY)
Known facts from United:
Global Services recognizes the extraordinary dedication of our top flyers. We consider a number of factors beyond the usual Premier-qualifying criteria.
We look at your travel spend on United-operated flights relative to that of other top Premier flyers over recent consecutive years.
Usually, members invited to Global Services tend to consistently purchase premium cabins or fully refundable tickets.
Known Award and Upgrade Benefits:
All benefits noted below require calling a GS agent:
GS have significantly enhanced services / benefits over 1Ks. There is little said publicly by UA on GS benefits and/or qualification.
Last years's thread, Consolidated Global Services Thread - Qualifications, Benefits and Q & A [2015]
Thread on qualifying for 2016, Global Services 2016 Notifications (ONLY)
Known facts from United:
Global Services recognizes the extraordinary dedication of our top flyers. We consider a number of factors beyond the usual Premier-qualifying criteria.
We look at your travel spend on United-operated flights relative to that of other top Premier flyers over recent consecutive years.
Usually, members invited to Global Services tend to consistently purchase premium cabins or fully refundable tickets.
Known Award and Upgrade Benefits:
All benefits noted below require calling a GS agent:
- GS can create saver economy award space (XN) if T inventory is available.
- GS can create saver business award space (IN) if R inventory is available.
- GS can upgrade economy awards (XN or YN) into Business First with a GPU if PN inventory is available.
- GS can upgrade business awards (IN or JN) into Global First with a GPU if ON inventory is available.
- GS are entitled to one saver award seat in the same class of service with their purchase of any premium fare. GS agents can open space if it is not available.
- GS can upgrade a companion from coach to biz when flying on a paid biz fare, even if R or PN is not available.
- GS cannot double upgrade. Economy -> PN -> ON is not allowed. *Some reports of TOD being offered at OLCI.
Consolidated Global Services Thread: Benefits, Questions 2016
Jan 21, 2016, 5:00 pm
#166
Join Date: May 2012
Location: Orange County, CA
Programs: United GS, MM, Hyatt Globalist, Hilton Diamond
Posts: 598
is it real carbon fiber? Or printed to look like carbon fiber?
Jan 21, 2016, 6:52 pm
#167
Join Date: Nov 2004
Location: SNA
Programs: United Global Services 3MM, Marriott Ambassador, AMEX Platinum, Global Entry/NEXUS
Posts: 239
Consolidated Global Services Thread: Benefits, Questions 2016
"... created from a strong, lightweight composite similar to the material used extensively on our Boeing 787 Dreamliner..."
Jan 21, 2016, 6:56 pm
#168
Join Date: May 2012
Location: Orange County, CA
Programs: United GS, MM, Hyatt Globalist, Hilton Diamond
Posts: 598
Jan 21, 2016, 7:47 pm
#169
Join Date: Feb 2005
Location: SJC/SFO
Programs: UA GS & Million Miler, AA Lifetime Gold (MM)
Posts: 206
On Tuesday this week, driving to SFO in a driving rainstorm, my SFO IAH was delayed, and kept moving out. GS checkin agent got me on a different flight easily, and I moved from FC in a 320 to FC in a 787 with a lie flat seat. Awesome service.
Jan 21, 2016, 9:18 pm
#170
Join Date: Jan 2015
Location: Washington, DC
Programs: UA 1K/GS, SPG Platinum 75, Ritz-Carlton Platinum, Hyatt Diamond
Posts: 3
I don't think we can tell much from the 20-30 people who posted first time GS in the other forum. Many had high spend and I would have been amazed if they hadn't got it.
I personally new 5 people who got GS last year on less than 40K spend.
It will be interesting to see how many GS people line up for my Friday flight though.
I personally new 5 people who got GS last year on less than 40K spend.
It will be interesting to see how many GS people line up for my Friday flight though.
Jan 22, 2016, 9:03 am
#171
Join Date: Jun 2011
Location: USA
Programs: UA Global Services, TSA Pre✓, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 1,116
Any idea when the new complimentary food benefit for GS actually goes into effect? I know the announcement said it was effective yesterday, but I was on a flight from LAX-ORD yesterday and asked an FA about it and she said they had no knowledge of it.
Jan 22, 2016, 9:39 am
#172
Join Date: Oct 2014
Location: ORD
Programs: UA GS
Posts: 659
Kind of a targeted question:
I'm traveling in Business to SJO (Costa Rica) in a week or so and was wondering if they would let me in the GFL at IAD? My itinerary is kind of whacky:
IAD-LGA (13 hour layover) EWR-SJO
Thanks in advance
I'm traveling in Business to SJO (Costa Rica) in a week or so and was wondering if they would let me in the GFL at IAD? My itinerary is kind of whacky:
IAD-LGA (13 hour layover) EWR-SJO
Thanks in advance
Jan 22, 2016, 9:54 am
#173
Join Date: May 2011
Posts: 5,814
Jan 22, 2016, 10:04 am
#174
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Jan 22, 2016, 11:13 am
#176
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
This is a nice little perk.
Jan 22, 2016, 6:56 pm
#177
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,703
Consolidated Global Services Thread: Benefits, Questions 2016
Got kit today, liking the tags
Jan 22, 2016, 7:44 pm
#178
Original Poster
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,393
Major IRROPs on 22Jan UA851 ORD-PEK. Upon landing at LAX, terrific service by the GS team there. Choice of onward flights (CA at midnight or UA makeup at 7am Sunday), hotel and food vouchers, escort to baggage claim to ensure we got our bags. File under "GS benefit." ^^
Jan 22, 2016, 11:20 pm
#179
Join Date: May 2012
Location: Orange County, CA
Programs: United GS, MM, Hyatt Globalist, Hilton Diamond
Posts: 598
Had a flight from SLC-SFO-SNA today. The second leg got cancelled because of "air traffic control conditions".
Called GS and asked about options, and she put on a direct on Delta with a confirmed seat in first. It departed 2 hours later and arrived 2 hours earlier than my original itinerary (yeah I took the long way home)
Called GS and asked about options, and she put on a direct on Delta with a confirmed seat in first. It departed 2 hours later and arrived 2 hours earlier than my original itinerary (yeah I took the long way home)
Jan 24, 2016, 6:06 am
#180
Join Date: Jan 2010
Posts: 361
IAH GS promise kept I arrived into houston yesterday my to RDU was cancel agent waiting for me with my new boarding pass for the 7:00 am flight out even though that they were over sold and 15 standby!!