United Wifi is Unusable / Problems Connecting to United_Wi-Fi
Jul 30, 2018, 9:23 pm
#436
Join Date: Jul 2012
Posts: 1,115
United wifi does not appear to support explicit congestion notification. Instead, throttling is done via dropped packets.
Hopefully we'll see it in the next incarnation.
Last edited by mozilla; Jul 30, 2018 at 10:10 pm
Jul 31, 2018, 5:48 am
#437
Join Date: Aug 2014
Location: 42.1% in PDX , 49.9% in PVG & 8% in the air somewhere
Programs: Marriott Ambassador Elite, UA 1K, AS MVP GLD 75K, DL Pt
Posts: 1,086
An interesting article on WSJ a few days ago on WiFi: https://www.wsj.com/articles/why-wi-...nes-1532520000
BTW I had to do work on a recent SFO-HKG beyond the fact I was pushing email that as pushing 10-20MB attachment the performance was pretty good. I even got skype phone call and text to work, no vidoe. In the past even got video to work for periods, YMMV of course!
There was times it was terrible and I filled a refund request and each time was refunded. So I can't complain about getting refund when it was terrible but wish it was always good and faster of course
BTW I had to do work on a recent SFO-HKG beyond the fact I was pushing email that as pushing 10-20MB attachment the performance was pretty good. I even got skype phone call and text to work, no vidoe. In the past even got video to work for periods, YMMV of course!
There was times it was terrible and I filled a refund request and each time was refunded. So I can't complain about getting refund when it was terrible but wish it was always good and faster of course
Jul 31, 2018, 8:37 am
#438
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392
An interesting article on WSJ a few days ago on WiFi: https://www.wsj.com/articles/why-wi-...nes-1532520000
BTW I had to do work on a recent SFO-HKG beyond the fact I was pushing email that as pushing 10-20MB attachment the performance was pretty good. I even got skype phone call and text to work, no vidoe. In the past even got video to work for periods, YMMV of course!
There was times it was terrible and I filled a refund request and each time was refunded. So I can't complain about getting refund when it was terrible but wish it was always good and faster of course
BTW I had to do work on a recent SFO-HKG beyond the fact I was pushing email that as pushing 10-20MB attachment the performance was pretty good. I even got skype phone call and text to work, no vidoe. In the past even got video to work for periods, YMMV of course!
There was times it was terrible and I filled a refund request and each time was refunded. So I can't complain about getting refund when it was terrible but wish it was always good and faster of course
Jul 31, 2018, 8:52 am
#439
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Jul 31, 2018, 9:53 am
#440
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
Skype and other APP phone calls are expressly prohibited. FAs are *very* strict about that. Recently I saw a passenger ignore a request to "hang up," and within a few minutes the captain was on the PA saying if he didn't cease, the plane would be diverted and the passenger removed by law enforcement.
Aug 21, 2018, 10:07 pm
#441
Join Date: May 2010
Location: DFW
Programs: UA Global Services, AA PltPro, Marriott Ambassador, National Executive,
Posts: 35
Issue Purchasing as “Guest”
sorry if this has been answered.
i purchased a full-flight package on my iPhone just after takeoff when the internet box on the portal page became “available”
after i I entered my info and credit card, the screen showed up as “processing” and never actually processed. The problem was, for the remainder of the flight, I could not use internet in my iPhone as it perpetually was “processing.” Even an attempt to switch device was not allowed because “you have purchased an internet package as a guest”
does anyime kniw know a way I can get my iphone or United’s WiFi system to forget my device mid flight when I purchase as a guest?
Thanks
i purchased a full-flight package on my iPhone just after takeoff when the internet box on the portal page became “available”
after i I entered my info and credit card, the screen showed up as “processing” and never actually processed. The problem was, for the remainder of the flight, I could not use internet in my iPhone as it perpetually was “processing.” Even an attempt to switch device was not allowed because “you have purchased an internet package as a guest”
does anyime kniw know a way I can get my iphone or United’s WiFi system to forget my device mid flight when I purchase as a guest?
Thanks
Oct 5, 2018, 4:43 pm
#442
Join Date: Nov 2006
Programs: UA, AA
Posts: 212
Another flight without functioning WiFi
I am at about 50% of flights over the past few months without functional WiFi. I have written GS and they say a new upgraded system will soon be implemented...not sure what that means other than many more flights without WiFi.
Oct 5, 2018, 7:02 pm
#444
Join Date: Dec 2014
Programs: UA GS ,QF Plat
Posts: 686
Probably at the same pace as the Polaris retrofit knowing UA
Nov 28, 2018, 5:57 pm
#446
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, NH Plat, Former UA 1K
Posts: 5,667
When are these "upgrades" supposed to happen? I have a lot of flights mid-Nov to mid-Dec, so I bought a monthly package, only to find out it's nearly worthless.
How is the 77W nearly the newest in the fleet and consistently has the worst wifi? I know it's not the route, because I fly trans-Pac on 787s and 772's a lot and generally they work reasonably enough. Also had a newly retrofitted 772 yesterday with Polaris and Premium Plus, absolutely useless wifi and that was GRU-ORD where there aren't satellite coverage issues. Glad I was sleepy on that flight.
How is the 77W nearly the newest in the fleet and consistently has the worst wifi? I know it's not the route, because I fly trans-Pac on 787s and 772's a lot and generally they work reasonably enough. Also had a newly retrofitted 772 yesterday with Polaris and Premium Plus, absolutely useless wifi and that was GRU-ORD where there aren't satellite coverage issues. Glad I was sleepy on that flight.
Nov 29, 2018, 4:47 pm
#449
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Yeah, been particularly terrible lately. Tagged inop on three of my last four EWR/SNA segments on 737-700, and on the fourth it only worked the last two hours.
I wonder if the equipment on a bunch of planes is simultaneously reaching some sort of lifetime, and reliability is plummeting?
I wonder if the equipment on a bunch of planes is simultaneously reaching some sort of lifetime, and reliability is plummeting?
Nov 29, 2018, 4:54 pm
#450
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
After inop for first 30 minutes UA1885 today, it seems to be working. Of course I got charged twice for it. $66 for EWR-SFO wifi
LMAO wifi went out for another 20 minutes just as I posted this...
LMAO wifi went out for another 20 minutes just as I posted this...