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United Wifi is Unusable / Problems Connecting to United_Wi-Fi

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Old Apr 1, 2014, 8:43 pm
  #1  
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Join Date: Mar 2012
Posts: 16
United Wifi is Unusable / Problems Connecting to United_Wi-Fi
Have used the wifi now twice on cross country trips and it is abysmal. The service is much worse than AA or US Air.
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Old Apr 1, 2014, 8:44 pm
  #2  
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Which system? UA has three different ones.
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Old Apr 1, 2014, 8:55 pm
  #3  
 
Join Date: Sep 2010
Location: San Francisco Bay Area
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Originally Posted by Jflynn64
Have used the wifi now twice on cross country trips and it is abysmal. The service is much worse than AA or US Air.
April Fools?
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Old Apr 1, 2014, 9:13 pm
  #4  
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Sorry, the United sponsored one on the Airbuses.
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Old Apr 1, 2014, 9:30 pm
  #5  
 
Join Date: Jul 2004
Location: Chicago USA
Programs: *A Junkie, SQ PPS, Skywards Gold, 2 Million Mile Flyer;*wood LT Plat, BA MM
Posts: 1,762
I was on the last flight yesterday night LGA-ORD and the wifi was abysimal.
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Old Apr 1, 2014, 9:40 pm
  #6  
 
Join Date: Nov 2010
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Originally Posted by LarkSFO
April Fools?
Pretty slow rollout of wifi...
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Old Apr 1, 2014, 10:49 pm
  #7  
 
Join Date: Jul 2005
Location: back in the saddle in AMWAJ
Programs: EK PLAT 2022-2023, UAplat soon to be LH senator!
Posts: 367
flew ord-hnl 2 weeks ago......all inflight entertainment was gone, wifi was a joke and had to rely on the laptop(which i swore i would not bring)and my daughter and her friend making faces at me for 9 hrs as entertainment.....get a good wifi system going or just leave it ala spirit....rediculous
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Old Apr 2, 2014, 3:25 pm
  #8  
 
Join Date: Nov 2013
Posts: 92
Only one data point but I used united wifi (airbus) a couple weeks ago and was pleasantly surprised. Connection was fast, price ($7) was right.

of course, that's the only time I've even seen it offered.
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Old Apr 2, 2014, 3:48 pm
  #9  
 
Join Date: Feb 2014
Location: ORD/MKE
Programs: UA General Member, AA Gold, SPG (Bonvoy) Gold; IHG Plat. Ambassador
Posts: 399
Flew BKK->NRT->SFO->ORD a few weeks back. Honestly Wifi was much better than I expected especially on the TPAC leg from NRT->SFO. Not sure if this is related since OP was refering to cross country trips but thats my 2 cents.
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Old Apr 2, 2014, 3:52 pm
  #10  
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Originally Posted by danhunterpost
Not sure if this is related
Same hardware. Probably talking to different satellites along the way, but it is the same kit.
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Old Apr 2, 2014, 3:57 pm
  #11  
 
Join Date: Feb 2003
Location: N Charleston South Carolina
Programs: UA PM (by 2MM), DL GM (by 3.5MM), Marriott Lifetime Plat
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Originally Posted by danhunterpost
Flew BKK->NRT->SFO->ORD a few weeks back. Honestly Wifi was much better than I expected especially on the TPAC leg from NRT->SFO. Not sure if this is related since OP was refering to cross country trips but thats my 2 cents.
I did the same route last week, and I thought it was acceptable. I was surprised how useful it was.

Billy
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Old Apr 2, 2014, 3:58 pm
  #12  
 
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
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Originally Posted by danhunterpost
Flew BKK->NRT->SFO->ORD a few weeks back. Honestly Wifi was much better than I expected especially on the TPAC leg from NRT->SFO. Not sure if this is related since OP was refering to cross country trips but thats my 2 cents.
I agree, I did 2 TPAC on 747 recently and both had Wifi that was stable and fast enough to keep me work productive.

The wifi on 737 is also pretty good, especially at the $2/h price.
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Old Apr 2, 2014, 4:02 pm
  #13  
 
Join Date: Aug 2013
Location: SFO
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i haven't had any problems with the wifi the last couple months on several flights.
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Old Apr 2, 2014, 4:06 pm
  #14  
 
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
I had a 320 a week or so ago where I pulled out my laptop just to check out the wi-fi. Of the big 3 browsers, only Firefox could load www.united.com. I played around fixing some seat assignments, and it literally took me about 7 minutes just to change seats on a 4 segment itinerary.

Admittedly, I didn't pay anything for the service, just holy cow, that's just unbelievable. Who pays for this stuff?
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Old Apr 2, 2014, 4:20 pm
  #15  
 
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,884
Originally Posted by danhunterpost
Flew BKK->NRT->SFO->ORD a few weeks back. Honestly Wifi was much better than I expected especially on the TPAC leg from NRT->SFO. Not sure if this is related since OP was refering to cross country trips but thats my 2 cents.
BKK-NRT-SFO Same for me. I was surprised how well it worked after hearing all the complaints.
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