United Wifi is Unusable / Problems Connecting to United_Wi-Fi
 

Have used the wifi now twice on cross country trips and it is abysmal. The service is much worse than AA or US Air.

Which system? UA has three different ones.

April Fools?

Sorry, the United sponsored one on the Airbuses.

I was on the last flight yesterday night LGA-ORD and the wifi was abysimal.

:D Pretty slow rollout of wifi...

flew ord-hnl 2 weeks ago......all inflight entertainment was gone, wifi was a joke and had to rely on the laptop(which i swore i would not bring)and my daughter and her friend making faces at me for 9 hrs as entertainment.....get a good wifi system going or just leave it ala spirit....rediculous

Only one data point but I used united wifi (airbus) a couple weeks ago and was pleasantly surprised. Connection was fast, price ($7) was right.

of course, that's the only time I've even seen it offered.

Flew BKK->NRT->SFO->ORD a few weeks back. Honestly Wifi was much better than I expected especially on the TPAC leg from NRT->SFO. Not sure if this is related since OP was refering to cross country trips but thats my 2 cents.

Same hardware. Probably talking to different satellites along the way, but it is the same kit.

I did the same route last week, and I thought it was acceptable. I was surprised how useful it was.

Billy

I agree, I did 2 TPAC on 747 recently and both had Wifi that was stable and fast enough to keep me work productive.

The wifi on 737 is also pretty good, especially at the $2/h price.

i haven't had any problems with the wifi the last couple months on several flights.

I had a 320 a week or so ago where I pulled out my laptop just to check out the wi-fi. Of the big 3 browsers, only Firefox could load www.united.com. I played around fixing some seat assignments, and it literally took me about 7 minutes just to change seats on a 4 segment itinerary.

Admittedly, I didn't pay anything for the service, just holy cow, that's just unbelievable. Who pays for this stuff?

BKK-NRT-SFO Same for me. I was surprised how well it worked after hearing all the complaints.