BangkokTraveler

My paper "treat as type B voucher" is for $498 and change. Issued Nov 1, 2011 so good for 12 months.

- 10 days ago, I ticketed an itin that cost more than that, but I did not think to try and apply the voucher or tell them about it. It was just a straight website purchase. No chance of me mailing this voucher in now and getting a $498 refund from the previous issued ticket, right?

- Any way for them to convert the voucher to electronic, so it is easier to apply in the future?

- If I make a rez that costs less than the voucher, UA in the past sent me a residual voucher for the remainder. What is the new UA going to do?

Thanks.

-

kit125

I can report that CLE CS processeds type-b certs today.

edta450

As some have experienced, I called to redeem my old UA type B voucher and was told I will be charged $25 fee(gasp).. Rep said "after merge, anything thru phone comes with a call center fee"-is it a new policy? Is there a UA webpage or something that I can argue against?

kwildnj

Book it online, choose pay with Cash, then head to the airport by mdnight the next day.

edta450

Then wouldn't they charge $30 airport ticketing fee? (as mentioned at .bomb)

Happy

My pre 3/3 experience is Type B voucher does not incur airport ticketing fee.

In this thread only one poster reported the agent tried to charge him the fee but at the end didn't after the poster stood firm his ground about using the Type B voucher should not have a ticketing fee.

kwildnj

If you read back a page or two, most report having the $25 fee on the reservation for ticketing by phone removed once the ticket is actually issued at the airport. There were similar reports in the $30 fee.

edta450

Thanks! I will give a shot

RobOnLI

1. Nope. You can't retroactively apply the voucher unless you cancel your existing reservation and deal with any penalties that apply (likely a $150 change fee).

2. Nope. These vouchers are paper vouchers and are not converted to electronic vouchers unfortunately.

3. This depends on the rules of your voucher. Does it say "no residual value" if used on a ticket that doesn't cost as much as the voucher is worth? Also , is it one voucher for $498 or are there separate $100 vouchers in the booklet? If so, you should only send them an appropriate number of $100 vouchers to get you as close to full payment on the ticket and then pay the rest with a credit card.

Example: if you book airfare for $325 you should send them 3x$100 and pay $25 on the card. Reason is that if you send them 4x$100 they will not refund the $75 difference. This is clearly laid out in the VDB comp $400 booklets I have. Any residual value of an individual $100 certificate is voided.

-RM

flyer89

Booked some flights yesterday and it went really smooth:

7PM
-look up flights in ITA @:-)
-use multi cities function (one way) on .bomb to get flights that I wanted
-chose "cash/western union" option^
-prompted "$30 airport ticketing office/ $25 United ticketing office"
-picked $25 United ticketing office
-wrote down confirmation #
-rinse and repeated 8 times (8 one-ways)

7:30PM
-head to the airport
8PM
-in front of ticket counter
-no one in line, got helped right a way
-used 4 type-B voucher ($100) on those 4 one-ways, total time 20 mins (shocking! and the GA has been with UA for 26 years)
-no hiccups

Verdict:
-smooth, easy transaction :-:
-$25 wasn't even mentioned, (maybe because the reservation is tied to my ffq# or perhap because I presented my DL ID and 1k card at the same time).
-yes I did double check on the receipt, and happy to say there are no hidden $25 charge any where on it. ^

Billiken

On 10-March I mailed a letter with vouchers to the Ticket By Mail address in IAH.
They should have received the letter by 13-March.
The ticket had already been booked/paid/issued.

I called today inquiring about the delay in receiving a credit for the submitted vouchers.
Agent said that the record noted receipt of the vouchers on 2-April.

Agent (legacy UA) said aloud, "Why wouldn't they process the paper vouchers when they opened the envelope? Good grief."

Good grief, indeed.

edta450

OK, I followed the advise-held tickets on .bomb and headed to the BOS PMUA ticket counter. Two separate PNRs, two type-B 'like' vouchers (one more, one less than value of the ticket to be issued). First one, I paid difference with CC, no problem. Second one, the TA had no problem with issuing the ticket, however the voucher for the difference between original and ticket value was not printed. Two other TA got in and it seemed they had to issue an independent voucher(possibly different type, as below).

Anyway, after 10 mins, they handed me two receipts and a "new" voucher, not even mentioning ticketing fee at all, but..
1) They were wrong in regards of the new voucher value-I got ~$10 extra. Well, I can live with that
2) Even they told me I would be getting a paper voucher, what I got was actually a code with PIN, usable at .bomb. T&C seems to be quite similar to that of type B voucher-it says "GG ETC". Wondering if it is a standard process post-merger at the airport?

Anyway, I am happy for the both, and thanks again for the advise!

channa

Yes, CO does not issue paper vouchers.

blueslip

I don't like sending in Type B voucher by mail; I usually go to the airport to have it apply in my reservation. Last week, a UA agent (legacy CO agent) here in MIA, who has not done this process before, applied a $400 UA Type B voucher for my reservation. It took her about 30 minutes, which include a brief consultation with her colleague, to issue the ticket.

JFKSFOLAX_friend

Very interesting. I would love to convert my paper certs to electronic.

And, isn't the saying "anything" but premium? Maybe I'm off...