United Type-B vouchers after 3/3
 

Has anyone attempted to use or successfully used UA Type-B paper vouchers post yesterday's merger? I'm wondering how these will work.

I'm assuming the phone agents can still book tickets as normal and we'll have to mail these certs in. I'm sitting on $1,600 worth so inquiring minds want to know.

Thanks,
RM

I ticketed at the airport, the agent was very helpful but didn't know the procedure and had to call support. It took longer than an hour. I already had a reservation on hold. YMMV.

Mail The Type B Vouchers
 

Holy smoke!

Mailing the certs may be easier.
Has anyone tried that since last weekend?

I mailed one on March 1st - lets see what happens - flight is on the 23rd

I attempted ticketing at the airport last night and finally got through the process after 20 minutes on hold with the CSR Support/Help Desk. Took her a few minutes to ask someone else there how to do it (I could hear them talking about it). Tidyed up my notes for the next passenger who has one.

The ticket was "issued" but only in the computer. There was a printer problem (unsure if this is systemwide or only at certain stations) and so the ticket receipt and itinerary that printed was without the ticket number.
Just had 016 .....(blank)....... Tried same at various computers but always got the same result. I was off today so won't know until tomorrow (Thursday) what is happening. Hopefully corrected. We are shooting blanks on an open battlefield......not good.

I successfully ticketed a reservation at the airport with paper vouchers this morning, having put it on hold over the phone a few hours prior. The new system can still do it, but most of the agents don't know the procedure (PMUA is using an unfamiliar system and PMCO didn't use paper vouchers), so you can expect to wait a while. Budget an hour at the airport and you'll probably be pleasantly surprised.

Great line!

Thanks for the update.

Just about everything that requires a PMUA agent to interact with SHARES takes over an hour right now.

From my 11k flown miles on Monday and Tuesday, I waited

A. 30 mins to get meal vouchers
B. 45 mins to get added to the UG list
B2. 60 mins to get added to the UG list (different time) -- but failed.
C. 2 hours to get rebooked due to irrops
D. 30 mins to get checked-in via a transfer desk in LHR

Address To Mail Type B Vouchers
 

I just booked a trip for later this year using a Type B voucher.

If you want to mail the vouchers (Ticket By Mail) THE NEW ADDRESS IS

United Airlines TBM
P.O. Box 1394
Houston, TX 77251

Glad to hear it works. I've got a couple in the drawer I need to use, was slightly concerned that they might get shredded in the merger shuffle

Thanks all for the updates. Looks like the vouchers are still good and being honored.

-RM

Booking fee with Type-B paper vouchers?
 

I tried to book a flight using my Type-B paper vouchers today, but the phone agent told me that there will be a $25 booking fee. Is this correct? Also fares seem higher (by $20-40) than what I saw online for the same flights.

Or if FedEx is your choice, use this following address instead:
UNITED AIRLINE
900 GRAND PLAZA DRIVE
HOUSTON, TX 77067-4323

AFAIK, there shouldn't be any booking fees when using Type B vouchers.

I finally got my reservation done. golfingboy was right. No booking fee for Type-B vouchers. One final concern is that the mail in address I received was somewhat different than what I saw above (only the zip code part). DId I miss anything or is it the same address after all?

United Airlines
P.O. Box 1394
Houston, TX 77205-1394