March 3rd, 2012 System Integration Master Thread (PSS)
#3136
Join Date: Oct 2009
Location: SFO, LON
Programs: BA GGL/CCR, Bonvoy Tit, Hilton Dia etc etc
Posts: 2,354
Given some of my happenings with Chase in the last ten years I'd be less than surprised. TBH, they have at least been pretty good at taking responsibility for their own screw ups. I wonder when I call them up if they will in any event try to pull the "wasn't us, guv'nr" card. We shall see ...
#3137
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
And now phone number auto recognition doesn't seem to be working....
Once I figured out that .sux was not smart enough to have the same number stored for multiple mp members as .bomb was able to do
and removed my cell number from the accounts of goalie-dad, goalie-mom and goalie-sis, my cell number was then auto-recognized but sometime over this past weekend, it stopped working. I still works for my home phone but not my cell and I even removed both numbers, logged out, waited 24 hours, re-entered both numbers but no go.
Once I figured out that .sux was not smart enough to have the same number stored for multiple mp members as .bomb was able to do
and removed my cell number from the accounts of goalie-dad, goalie-mom and goalie-sis, my cell number was then auto-recognized but sometime over this past weekend, it stopped working. I still works for my home phone but not my cell and I even removed both numbers, logged out, waited 24 hours, re-entered both numbers but no go.
#3138

Join Date: Aug 2010
Location: SNA and XRY
Programs: UA PP, 2 MM; IC;
Posts: 1,049
And now phone number auto recognition doesn't seem to be working....
Once I figured out that .sux was not smart enough to have the same number stored for multiple mp members as .bomb was able to do
and removed my cell number from the accounts of goalie-dad, goalie-mom and goalie-sis, my cell number was then auto-recognized but sometime over this past weekend, it stopped working. I still works for my home phone but not my cell and I even removed both numbers, logged out, waited 24 hours, re-entered both numbers but no go.
Once I figured out that .sux was not smart enough to have the same number stored for multiple mp members as .bomb was able to do
and removed my cell number from the accounts of goalie-dad, goalie-mom and goalie-sis, my cell number was then auto-recognized but sometime over this past weekend, it stopped working. I still works for my home phone but not my cell and I even removed both numbers, logged out, waited 24 hours, re-entered both numbers but no go.Last edited by iluv2fly; Apr 23, 2012 at 8:36 pm Reason: language
#3139
Join Date: Jul 2010
Location: LAX
Programs: DL-PM | UA-1K | HH-Gold
Posts: 938
For the examples I cited above all were for domestic post 3/3 travel. Go figure?
#3140




Join Date: Oct 2009
Programs: UA LT 1K/DL Plat/Hilton LT ♦/Hyatt Carbonado/Wyndham ♦/Marriott PE .
Posts: 5,749
New Problem - Shares Won't Display Avail Flights!
Tried to book a multi-destination itinerary today and cannot get Shares to list all available flights unless I switch to one-way search. But that won't do me any good because they won't display when I try to do my RT booking. So, I know the flights are there and space is available (over 6 months out, by the way), but there is no way I can incorporate them into my itinerary. It's like Shares was trying to force me into 3-4 hour layovers instead of the 1-2 hour ones that I wanted. Price was not an issue--I was unable to find the flights that I wanted when searching by schedule.
I called the "No-K" line and the friendly
agent told me that it wasn't possible to book the itinerary with the flights that I wanted, so I was forced to go to Orbitz to book it, and actually saved $5- over what ITA told me it would cost on .bomb--But I lose the EQM bonus for not booking on .bomb, so it is not the ideal situation.
What is going on here?!! Is it possible that UA doesn't want us to use their booking engine, which, by the way, is glacially slow compared to Orbitz???
Shares is a real POS (person of size)!
I called the "No-K" line and the friendly
agent told me that it wasn't possible to book the itinerary with the flights that I wanted, so I was forced to go to Orbitz to book it, and actually saved $5- over what ITA told me it would cost on .bomb--But I lose the EQM bonus for not booking on .bomb, so it is not the ideal situation.What is going on here?!! Is it possible that UA doesn't want us to use their booking engine, which, by the way, is glacially slow compared to Orbitz???
Shares is a real POS (person of size)!
#3141
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist




Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,491
That's an insult to persons of size everywhere! 
I have the same problem with award travel which show segment by segment, but not as a round trip (flights are over 6 months out too). But with award travel I don't have the luxury of going to Orbitz. I'm also not inclined to spend 3 hours on the phone with the 1k desk either.

I have the same problem with award travel which show segment by segment, but not as a round trip (flights are over 6 months out too). But with award travel I don't have the luxury of going to Orbitz. I'm also not inclined to spend 3 hours on the phone with the 1k desk either.
#3142
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
The old CO site allowed you to see where you were on the upgrade list. The new site doesn't have this.
The old UA site allowed you to see your upgrade inventory as far as who used it, who you sponsored, etc. Is it possible with the new site? I don't see it.
The old UA site allowed you to see your upgrade inventory as far as who used it, who you sponsored, etc. Is it possible with the new site? I don't see it.
#3143
FlyerTalk Evangelist




Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,652
https://mobile.united.com/FlightStatus
As of now, I don't believe that this is possible.
#3144
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
You can find the info through the mobile app, or the mobile site:
https://mobile.united.com/FlightStatus
https://mobile.united.com/FlightStatus
#3145


Join Date: Apr 2003
Location: Orlando
Programs: DL 4MM/DM, UA 1MM/Gold, AA Paper
Posts: 1,386
Not sure if this has been posted, but when I get an email confirmation with my e-ticket in my Outlook, I cannot print it out. It hangs up my browser, which is Firefox. I used to be able to print these out prior to 3/3/2012.
#3146
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
Refund #1 rec'd 48 hours after I called
Refund #2 rec'd last night/this morning
Now where my flight is not until October, I'm going to leave the money in my account and not to say anything until after I fly as my gut tells me that the way things are going, CodbaUA will end up canceling my itinerary (and maybe take the money back twice as well)
but I will call them after I fly and the miles post to see if they want their money back
.
#3147
Join Date: Sep 2010
Location: San Francisco Bay Area
Posts: 5,825
man, this system's working perfectly
#3148


Join Date: Aug 2008
Location: SF Bay Area
Programs: UA 1K, Hyatt Globalist, Virtuoso Travel Agent, Commercial Pilot
Posts: 2,173
4/21 UA266 SFO-ORD posted as Z with the accompanying PQM/RDM bonuses.
4/22 UA3553 ORD-SDF posted as ZT without any bonuses (T was the original booking code).
(both flights are on a SFO-SDF leg that I upgraded with a single RPU from a T booking code)
I don't really see any rhyme or reason for the difference either.
#3149

Join Date: Sep 2006
Posts: 6,964
This may be minor in the general scheme of things, but it indicates just how much clean up they still are doing almost two months after the systems integration:
1 Stop. Time on the ground in Washington, DC (IAD - Dulles) is 41 minutes. Change Planes.
Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200.
Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200.
Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200. Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200.
Equipment changes in Washington, DC (IAD - Dulles) to a Boeing 777-200.
#3150




Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,990

