March 3rd, 2012 System Integration Master Thread (PSS)
#3286
Join Date: Feb 2012
Posts: 9
Enjoy the New United. Really CO company now using Uniteds name
Sorry as a 1K and GS it's horrible. But if you do stick with UA just be prepared to expect this performance from the crew and ground staff. Also this Summer will be hell as the Pilots do not have a contract and WILL be slowing way down!
#3287
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
A question about .sux and viewing one's mileage summary.....
On .bomb (RIP), one could specify dates to view activity for that specific period and I'm wondering if there is a way to do it post 3/3
On .bomb (RIP), one could specify dates to view activity for that specific period and I'm wondering if there is a way to do it post 3/3
#3288
Join Date: Feb 2012
Posts: 9
STATUS
CO Paperwork that United is now having to use on board is inaccurate. Not only does it not give your status it does not show Elite Passengers in the coach cabin. The final paperwork that the gate agent produces for the inflight crew is so SCREWED up. Does not show correct passenger count, status, customers that need assistance...nothing. United took Continentals 60 year old computer system named SHARES. It has messed up the entire system especially for those passengers loyal to UA and makes the money for UA. The upgrades are so messed up, SHARES does not have the ability to Upgrade in status order. Write Smisek! ANd if your a Shareholder Vote NO for Tilton and Smisek, get them out.
#3289
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,209
best I can tell, no -- the site offers fix views and that's it. No way to create a YTD or multi-month view of activity.
#3290
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
best I can tell, no -- the site offers fix views and that's it. No way to create a YTD or multi-month view of activity.
#3291

Join Date: Nov 2007
Location: Los Angeles
Programs: AA EVP, United 1K and 2MM, Starwood Lifetime Platinum, Delta
Posts: 220
For Chase MP Visa holders (legacy Platinum UA Visa, not the new Explorer card) another new consolidation error observed today. UA airlines purchases are supposed to credit up to 5K PQM per year. The error occurs when a UA purchase comes through and the miles are simultaneously credited to "Non Airline Activity", and subtracted from "Beginning Balance as of ...". This nets to zero (0) PQM benefit. This can be seen in checking the "Ending Balance" of the previous statement, with the "Beginning Balance as of.." from the previous statement, which shows the reduced amount. This error is only for the PQMs, and Award Miles do credit properly. Until repaired this significanlty lessens the benefit of the legacy Platinum UA Visa.
#3292
FlyerTalk Evangelist




Join Date: Oct 1999
Posts: 11,882
Trying to book flights the system does not show all flight options, e.g. follow specified departure times (e.g. morning, noon, afternoon etc.). Instead it arbitrarily pushes certain flights. This despite flights being available in desirable booking classes and availability/itinerary verified by EF/ita!
#3294
FlyerTalk Evangelist




Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,436
I've noticed that of 4 post March 3 LH flights, all 4 posted within 24 hours, but my UA metal flights are taking 5 days and counting. Pity that SHAREs is optimized for partner credit and not self-metal credit.
#3295

Join Date: Sep 2006
Posts: 6,964
I thought that refund request email received today was spam. No mention of UA in subject line and no logo or company name in signature. Very amateurish email...
#3296
Join Date: Oct 2009
Location: SFO, LON
Programs: BA GGL/CCR, Bonvoy Tit, Hilton Dia etc etc
Posts: 2,354
Believe it or not, if you give the stupid systems a little time, it will probably correct. I have seen this glitch on many postings since 3-3. The data seems to get pulled from different places for awhile. It is weird, frustrating, and wrong, but it does seem to usually correct itself eventually.
#3297
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
) she responds to you and what her response is
#3298

Join Date: Sep 2006
Posts: 6,964
I don't mean to continue to call her out but I am really disappointed with the lack of response or even acknowledgement here.
#3299
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,078
I don't mean to continue to call her out but I am really disappointed with the lack of response or even acknowledgement here.

http://www.flyertalk.com/forum/18575514-post48.html
*OP states the fight was a 737 so that would be one of those "proud Continental crews" and we all know whose management is running the show now these days
#3300

Join Date: Sep 2006
Posts: 6,964
Oh I saw that and wondered too why that was the one thread to which she replied. UA has had many chances to reach out but continues to ignore us.

