FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Apr 23, 2012 | 2:04 pm
  #3136  
MarkedMan
 
Join Date: Oct 2009
Location: SFO, LON
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Originally Posted by bmvaughn
Shouldn't be related to the PSS migration - that's a Chase function to refund the fee.
I would tend to agree, it's just hard to figure out why else this would be kicking in now ...

Originally Posted by exerda
Knowing Chase's customer service, they'll probably catch the issue 8 months from now, then retroactively charge you penalties and interest on the extra refund.
Given some of my happenings with Chase in the last ten years I'd be less than surprised. TBH, they have at least been pretty good at taking responsibility for their own screw ups. I wonder when I call them up if they will in any event try to pull the "wasn't us, guv'nr" card. We shall see ...
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