Dec 7, 2014, 12:30 pm
Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
- Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)* UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
* The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
* Same day BP on ANY airline (arriving or departing)
* Spousal memberships are available as an extra cost option - Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin* Can guest 1 traveler with a departing *A BP.
* UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
* If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
- Be departing that airport in *A International Business or International First (with BP)* International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
* UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
- Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler* Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
* No guests - Have or purchase a UC one-time access pass* No guests
- Have Amtrak Select Plus or Select Executive status.* 1 guest
* Same day BP on ANY airline (arriving or departing)
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
Consolidated "United Club Access Questions" Thread [ARCHIVE]
Jun 1, 2015, 10:25 pm
#1651
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,669
Wirelessly posted (Mozilla/5.0 (BB10; Touch) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.2.1.3442 Mobile Safari/537.35+)
Yes
Yes
Jun 2, 2015, 2:38 pm
#1652
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,021
What a disappointment today in LGA United club! Nothing there can be called food even by my low standards. Nothing to drink except canned soda and iced water. I think beer is behind the bar. I didn't ask for beer because I don't want to tip the girl behind the bar, neither do I want to disappoint her by getting the beer and not tipping. So I drank two or three cups of iced water.
The atmosphere inside the club is great even though LGA itself is a construction site by all means. Women in the club are stunningly beautiful, way out of my league.
To summarize, nothing for me there.
The atmosphere inside the club is great even though LGA itself is a construction site by all means. Women in the club are stunningly beautiful, way out of my league.
To summarize, nothing for me there.
How is that different from other domestic clubs?
As an alternative, there is a Maple Leaf Club in the same terminal.
Jun 2, 2015, 4:42 pm
#1653
Join Date: Apr 2010
Location: 5280 feet
Programs: UA GS
Posts: 674
I'd suggest venturing over to Concourse C and trying Root Down. Much, much better than Elways or Chop House, which IMO, are just overpriced airport crap. Root Down's owner actually brings in his own food and supply chain here through the operator who runs the location in the airport (Root Down is a Denver area restaurant with a new airport location).
Jun 10, 2015, 3:14 pm
#1654
Join Date: Jun 2015
Posts: 2
Hi everyone, first post here, but just a quick question in regards to an itinerary and club access. My wife and I will be taking the following trip in a few months..
SLC->DEN->EWR->POP .. Our two fare classes are United First from SLC-DEN and DEN-EWR, then we're United Business from EWR-POP. Over night flight from DEN-EWR so would love to access the club before we fly out to POP from EWR to grab a shower and refresh after flying since 3PM the day before. If I read United's website correctly than I do believe we do get access in EWR if we want to use it?
Forgot to add, paid fares, not rewards or anything!
Thanks in advance!
SLC->DEN->EWR->POP .. Our two fare classes are United First from SLC-DEN and DEN-EWR, then we're United Business from EWR-POP. Over night flight from DEN-EWR so would love to access the club before we fly out to POP from EWR to grab a shower and refresh after flying since 3PM the day before. If I read United's website correctly than I do believe we do get access in EWR if we want to use it?
Forgot to add, paid fares, not rewards or anything!
Thanks in advance!
Jun 10, 2015, 3:20 pm
#1655
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,018
Hi everyone, first post here, but just a quick question in regards to an itinerary and club access. My wife and I will be taking the following trip in a few months..
SLC->DEN->EWR->POP .. Our two fare classes are United First from SLC-DEN and DEN-EWR, then we're United Business from EWR-POP. Over night flight from DEN-EWR so would love to access the club before we fly out to POP from EWR to grab a shower and refresh after flying since 3PM the day before. If I read United's website correctly than I do believe we do get access in EWR if we want to use it?
Forgot to add, paid fares, not rewards or anything!
Thanks in advance!
SLC->DEN->EWR->POP .. Our two fare classes are United First from SLC-DEN and DEN-EWR, then we're United Business from EWR-POP. Over night flight from DEN-EWR so would love to access the club before we fly out to POP from EWR to grab a shower and refresh after flying since 3PM the day before. If I read United's website correctly than I do believe we do get access in EWR if we want to use it?
Forgot to add, paid fares, not rewards or anything!
Thanks in advance!
Jun 10, 2015, 3:47 pm
#1656
Join Date: Jun 2015
Posts: 2
We fly out of SLC at 3:15ish, arrive in DEN at 4:30, don't leave Denver until 7:40 and arrive in EWR at 1:15 AM.. Obviously the club won't be open until 4 or 5 AM, but to get in before we fly out at 9:15 would be great. All signs point to us being able to access it. Thanks again!
Jun 22, 2015, 5:50 pm
#1657
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
I just lost access to UC with Priority Pass, so I'm considering buying a UC membership. I have a few questions:
1. Do they send a plastic membership card?
2. Is there a virtual card that shows up in the app? If yes, can it be added to passbook?
I know (or think) that UCs can be accessed by simply scanning your United boarding pass, but I'm trying to figure out how I'd easily access UC if I'm flying on another airline from a terminal with a UC.
Thanks in advance.
1. Do they send a plastic membership card?
2. Is there a virtual card that shows up in the app? If yes, can it be added to passbook?
I know (or think) that UCs can be accessed by simply scanning your United boarding pass, but I'm trying to figure out how I'd easily access UC if I'm flying on another airline from a terminal with a UC.
Thanks in advance.
Jun 22, 2015, 6:06 pm
#1658
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,037
I just lost access to UC with Priority Pass, so I'm considering buying a UC membership. I have a few questions:
1. Do they send a plastic membership card?
2. Is there a virtual card that shows up in the app? If yes, can it be added to passbook?
I know (or think) that UCs can be accessed by simply scanning your United boarding pass, but I'm trying to figure out how I'd easily access UC if I'm flying on another airline from a terminal with a UC.
Thanks in advance.
1. Do they send a plastic membership card?
2. Is there a virtual card that shows up in the app? If yes, can it be added to passbook?
I know (or think) that UCs can be accessed by simply scanning your United boarding pass, but I'm trying to figure out how I'd easily access UC if I'm flying on another airline from a terminal with a UC.
Thanks in advance.
Jun 22, 2015, 7:55 pm
#1659
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I have a United Club membership through the Chase Club Card and they did indeed send me a traditional plastic card. I also use the electronic card in the UA App which works great at United Clubs.
Jun 23, 2015, 8:05 am
#1660
Join Date: Dec 2013
Location: Boston, MA, USA
Programs: UA 1K, DL Gold, IHG Diamond AMB, MR Gold, HH Diamond, Hyatt Globalist, National EE
Posts: 1,083
Jun 25, 2015, 11:30 am
#1661
Join Date: Aug 2014
Location: UK
Programs: UA Gold/Platinum Marriott Gold Elite, HHonors Blue, SA Gold
Posts: 38
United gold - access to clubs?
Somewhat complicated itin going on here so bear with me
United Gold ( tho once this itin complete Platinum !)
*A Gold United
LHR->IAD BF - already have a guest - lounge access terminal 2
Hang around MD a few days...
then
BWI->ORD(stopover) in F ->YYC(Calgary) E+ (CPU) both on UA metal - can i get into the lounge in either BWI or ORD? is Canada considered ' international' ?
Return:
Air Canada codeshare to Toronto(stopover) in E - can i use an Air Canada lounge? at *A Gold?
Toronto->IAD in E+ ( no F seats on the plane (!)) - which lounge can i use in Toronto?
IAD->LHR as International and in BF, i have access to UC as a given and i can guest if anyone needs a pass in
2 itins are separate (LHR->IAD return BF )(BWI->ORD->YCC->YYZ->IAH) i cant see any point in combining them?
Bear with me, i am UK based and still trying to wrap my head around arcane United club rules. i have googled finding conflicting info.
United Gold ( tho once this itin complete Platinum !)
*A Gold United
LHR->IAD BF - already have a guest - lounge access terminal 2
Hang around MD a few days...
then
BWI->ORD(stopover) in F ->YYC(Calgary) E+ (CPU) both on UA metal - can i get into the lounge in either BWI or ORD? is Canada considered ' international' ?
Return:
Air Canada codeshare to Toronto(stopover) in E - can i use an Air Canada lounge? at *A Gold?
Toronto->IAD in E+ ( no F seats on the plane (!)) - which lounge can i use in Toronto?
IAD->LHR as International and in BF, i have access to UC as a given and i can guest if anyone needs a pass in
2 itins are separate (LHR->IAD return BF )(BWI->ORD->YCC->YYZ->IAH) i cant see any point in combining them?
Bear with me, i am UK based and still trying to wrap my head around arcane United club rules. i have googled finding conflicting info.
Last edited by msadmn; Jun 25, 2015 at 11:31 am Reason: spelling!
Jun 25, 2015, 11:38 am
#1662
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
As *G on interntional itin, you have access to any *A *G lounge at any airport part of the itin when departing the airport on a *A flight regardless of ticketed cabin.
Codeshares do not matter, all that matters is the flight operator.
And yes Canada is considered international.
See *A lounge access policy and select "Star Alliance Gold Customers Traveling in Any Class"
Codeshares do not matter, all that matters is the flight operator.
And yes Canada is considered international.
See *A lounge access policy and select "Star Alliance Gold Customers Traveling in Any Class"
Jun 25, 2015, 12:58 pm
#1663
Join Date: Aug 2014
Location: UK
Programs: UA Gold/Platinum Marriott Gold Elite, HHonors Blue, SA Gold
Posts: 38
As *G on interntional itin, you have access to any *A *G lounge at any airport part of the itin when departing the airport on a *A flight regardless of ticketed cabin.
Codeshares do not matter, all that matters is the flight operator.
And yes Canada is considered international.
See *A lounge access policy and select "Star Alliance Gold Customers Traveling in Any Class"
Codeshares do not matter, all that matters is the flight operator.
And yes Canada is considered international.
See *A lounge access policy and select "Star Alliance Gold Customers Traveling in Any Class"
"United Star Alliance Gold customers may only access the United Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight."
International Itin on UA F for domestic leg with E+ on international leg with a stopover on ORD to YCC - on UA metal does this mean i have to use another lounge or can i get into UC?
Return ill just go to the air canada lounges, its more the outbound i cant figure out!
Jun 25, 2015, 1:41 pm
#1664
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Thanks so much, i did look at that, and this is what i find confusing:
"United Star Alliance Gold customers may only access the United Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight."
International Itin on UA F for domestic leg with E+ on international leg with a stopover on ORD to YCC - on UA metal does this mean i have to use another lounge or can i get into UC?
Return ill just go to the air canada lounges, its more the outbound i cant figure out!
"United Star Alliance Gold customers may only access the United Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight."
International Itin on UA F for domestic leg with E+ on international leg with a stopover on ORD to YCC - on UA metal does this mean i have to use another lounge or can i get into UC?
Return ill just go to the air canada lounges, its more the outbound i cant figure out!
Jun 25, 2015, 1:45 pm
#1665
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
....
"United Star Alliance Gold customers may only access the United Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight."
International Itin on UA F for domestic leg with E+ on international leg with a stopover on ORD to YCC - on UA metal does this mean i have to use another lounge or can i get into UC?..
"United Star Alliance Gold customers may only access the United Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight."
International Itin on UA F for domestic leg with E+ on international leg with a stopover on ORD to YCC - on UA metal does this mean i have to use another lounge or can i get into UC?..
As for ORD-YYC, you have access to UC in ORD -- *G departing on international flight/itin.
The UA Gold UC rule only applies if the itin is 100% domestic - not an issue in your case.