Neil791

Official documents not withstanding, there has never been an official word from TK to say its still being honored or has been cancelled.

Blind speculation saying the offer is dead is quite silly without official and substantive proof IMO and does nothing to benefit the thread

SilverChris

Blind speculation? Hardly. The last reports of matches being granted are those of requests sent in by December. From January onwards, nothing has been acknowledged. It's coming to two months now, which is beyond a reasonable time frame for any delays in response, even for TK.

I'd be happy to be proven wrong, but as far as the recent reports are concerned, the deal is pretty much dead. To please you, I'd say it's unoffically dead, just like how it was never officially introduced

dingalpha

Another data point.

I sent my status match request in Jan 2013 , via both emails and online forms, with my AA EXP status. Today I received an email reply like this

"

Dear dingalpha,

We kindly informed that , According our rules and Conditionals of program partner of Star Alliance, Just program partners can claim miles/ match status with a another airlines. Due to reason why American Airlines is not a program partner, we kindly cannot approve your request.


For more information,please visit the link as shown below
http://www.thy.com/en-INT/miles_and_...ers/index.aspx Thank you for choosing Turkish Airlines on your flights. Kind Regards,
To reply to this message or for your compliments - complaints, you may fill in the feedback form (http://www4.thy.com/customercontact/?lang=en ) on our website. You may also call us at +90 212 4440849 +90 850 3330849

You have 0 miles in your TK********* Classic membership account. You can claim your missing flights via https://www4.thy.com/tkmiles/login.tk?lang=en link with your membership ID and PIN Code.
If your MilesSmiles card number is provided while making your reservation and at check-in, miles will be credited automatically to your account within two days following your flight.

Please note that in order to inform you on time regarding the possible operational changes about your flight, we highly recommended you to add your contact information and membership number -if available- on your reservation.

www.thy.com
"

shawn67

Here is a thought...maybe just maybe...they didnt want to confer a bunch status matches to people who preferred status might be expiring...do most *A airlines program years end at the same time?

venuzchld

I submitted a request a few days ago, and I have followed-up directly with Customer Service. Be sure to keep your reference code after submitting your information online. I called Customer Service today, and they confirmed they received all the necessary information and would follow-up. When I asked how long it would take, they said it usually takes a couple of weeks, and he would send a follow-up to that department.

The program may be dead or alive...or TK is just being slower than usual. Either way, I'm happy to wait a few weeks to see if this happens since my request was after March 2013. Regarding dingalpha's post, not sure if it matters that I'm United Gold while s/he is AA. That sentence saying, "Due to reason why American Airlines is not a program partner, we kindly cannot approve your request" is odd. Let's see if I get an email like that or something more substantive regarding status match with UA Gold, which is a TK partner airline.

starflyergold

Welcome to FT and the TK forum venuzchld

Daoane

After resubmitting my request a few days ago, I got this reply today:

We are purposing to serve you better service with new Customer Relations web page in our website. The email address, [email protected] is not used anymore. You may reach Customer Relations website via following link.

http://www4.thy.com/customercontact/?lang=en

Unfortunately you can't attach files there.

Sam_AE

Actually, if you enter your personal info on the first page and click "next" the second page has an area at the bottom where you can attach files.

Neil791

Applied for my wife's status to be matched from AC to TK shortly after I did mine but hers wasn't acknowledged. Continued to chase it up via email through the seemingly useless email address which is now defunct and the equally useless page on the website.
That said, after a few increasingly agitated messages much to my surprise I checked her account on TK and sure enough it's been matched to TK Elite with an expiry date of Dec 2014 which is odd considering I applied for hers in January 2013!

Nevertheless, her AC status expired in Feb so now she's got it back until late next year so if they've killed the deal some might still be able to get the better part of a year's status if they're patient which is better than nothing and it gives you that much time to retain it through mileage accrual.

dingalpha

That's a great news. Now it may be safe to say that TK only match their's partners' elite memberships.

starflyergold

Here is another report of a successful match in 2013: http://loyaltylobby.com/2013/03/18/t...-status-match/

AlwaysFlyStar

I applied in January with I believe my OZ *G card and received this response yesterday.

And so my guess is that they just aren't processing them as quickly as they may have in the past, but that they are still doing them.

worldtraveller73

If this is the case, and assuming that they are matching everyone, the order or date of application appears to mean nothing either.

I applied Dec 11, Jan 13 and Feb 10 via the new website without any replies.

SilverChris

Wonderful news ^

When did your Elite month begin? January or March?

AlwaysFlyStar

I have sent messages to all of the emails I previously used without success, so I guess the website is the primary way to go at this point. I would propose the delay in their replies has to do with the new website based system as opposed to a new stance on status matches. I sent my email on 4 January and received zero sort of response until yesterday when the match was confirmed, so take that as you will. I will check when my month begins, but I must first wait, as I locked my account entering the wrong pin.