Note that getting your Nexus before or after you started school would have made absolutely no difference. You have to update all of your documentation including visa's every time they change and they track this stuff, so if you cross the day after your last visa document, passport, etc. expires, you are automatically flagged.

Before you show up to get your student visa (which is done at the airport while clearing for Canadians), they know about you, since the school you are attending has to notify them beforehand. They even have to submit when you start your classes. So, had you had the Nexus before you were a student, and tried to clear using Nexus without providing your visa documentation, not only would you have been sent to secondary, but you were also at high risk for losing your Nexus priviliges altogether, for not updating your documentation beforehand.

I would suggest that if you notice a pattern of this happening, you should make sure you get to the airport a little bit earlier than you have been. If it were me, I would rather sit in the boarding area for an extra 20 minutes, then getting to the gate moments after the flight has closed, or having to worry about whether you would make it.

Yes. I used the crew line once when the machine ran out of paper to print the nexus receipt. I also use it when traveling with the kids who have nexus but are too young to use the machine.

Some people's irises cannot be scanned for whatever reason. These people get a special sticker placed on the backs of their Nexus cards and can use the crew counter or special services counter. Presumably yours were scanned successfully upon enrolment. If I were you I'd drop into the Nexus office and see how they can help you.

picked by Canada or US for secondary?
If it was secondary by US customs, then you aren't married to them and need separate forms. Yes it sucks, but its how it is for now.

Sorry to hear of your treatment @ US Pre-Clearance @ YYZ.
These folks are nasty and to be honest, we have experienced the same 'stern talkings to' at that location as well. In our case, we were sperated, despite the fact we had completed two cards (this was pre Nexus).

Herein lies the problem/comfusion:

When you enter the US, you fill out a card. The US card is one per FAMILY. Unfortunately, the US does not recognize your family status.

When you enter Canada, you fill out a card. The CAN card is one per ADDRESS. So, it doesn't matter what the relationship is.

I had assumed this was on the way into Canada. Ignore my previous reply if it was, in fact, US preclearance.

It was US Pre-clearence. Sorry I should of mentioned that, kind of important I know.

I was told by a guard (Us pre-clearence) in Calgary to do two forms and me and my husband got chewed out BIG time for doing one form. He actually ripped up the form and sent us to the back of the line to do it all over again. (Pre NEXUS)
4 months later, going through YUL (US pre-clearence) we filled out two separate forms and got chewed out by a female guard informing us only one form per family and she questioned the fact we could read since we didn't follow simple instructions on the form ( As she put it)
Halifax Pre-Clearence we did one form as previously instructred, got chewed out again and told to do seperate forms.

Got the NEXUS cards and was told, clear as day, to do ONE FORM ONLY because we are family. I explained the problems we have received and they assured me one form only, not to do two. Then two weeks ago I got chewed out for doing only one form at Toronto pre clearence.

So, is it any wonder I get all worked up when going through Us preclearence? not knowing what I should do and if I'll get shouted out, returned to the back of the line or make me feel like a complete idiot? I'm really getting sick of this back and forth. There must be something I can do to solve this.

3 forms? 1 joint and have 2 separate on stand-by.

Whether entering a country via pre-clearance, on arrival or at a land border, you are subject to the laws of that country.

You each need to complete a form when entering the USA. If questioned, simply but confidently reply that one form each was used as their country (and this is at a Fed level) does not recognize your family status.

When my dh and I got our NEXUS (in YOW) we were told to each do a form. When the flight attendant questions this ("one per family") we explain we are on NEXUS and each require a form and she doesn't question that.

Has anyone tried to do a name change on thier Nexus, when there name has been legally changed? My sister got married, and was having a bit of trouble with her name change.

She got her Canadian passport changed to her new name (she is dual US citizen as well, and is working on that one). She wanted to update her Canadian passport with the Nexus office and have her name changed on that. She called to find out the process, and was told to just go to the office (at YYZ, where she lives) and they would handle there, no appointment needed, with documentation of the name change (marriage cert). Upon arrival at the YYZ office, she was told she needs to make an appointmnet, but didn't need to go through a renewal or fill out any forms. It was clear the name change was the issue, not the document update.

So I'd love to hear from anyone who has legally changed their name, and how they were abe to change the name with Nexus.

She didn't care, the one extra piece of paper isn't going to affect her. In my experience (random chit-chat with a handful of FAs), they have no idea what NEXUS is.

Are both passports registered on her nexus? All I can think of is if both have to be the same name before they can be updated. nexus may not be able to handle 2 different names on the passports.

I wasn't with her, but I got the impression that the agent didn't even go into her account, that when she mentioned that her name had legally changed, and he saw the Nexus card with the old name, which she wanted to change to the new, and her Cdn. passport with the new name (and she had her marriage cert. too), he just told her she needed an appt.

Many FAs and pilots have Nexus.