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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

trmbn65 Nov 8, 2016 11:02 pm


Originally Posted by deb1380 (Post 27452980)
does anyone know if Lansdown Ontario has iris scanner and do all locations have fingerprinting? Just wondering it much quicker to get an interview in Lansdown than Ottawa

All locations do fingerprinting. Only locations physically in Canada do iris scans. Complete details available on their website.

http://www.cbsa-asfc.gc.ca/prog/nexus/location-eng.html

Kiraly Nov 9, 2016 8:10 am


Originally Posted by greglvnv (Post 27453968)
I was asked to show them my birth certificate from overseas to prove my birth name and place of birth, so you just never know what they are going to ask you for.

True enough. At our family interview we were asked to produce birth certificates, even though none of the documentation said we needed to bring them. They proceeded with the interviews, but afterwards I had to go home, retrieve the birth certificates, return and present them before our applications were approved.

kevinfor Nov 11, 2016 11:43 am

Friend Just had NEXUS Card Pulled.. Now what?

Here's the situation... U.S. Citizen Nexus card holder... Married Canadian 3 years later Finally got Canada Residency (PR) card... (it's not a "90day U.S. Green Card situation for anybody thinking of moving to Canada because of Trump election) 2 Days before leaving for Australia Trip.. Fly back into YVR enters on 11/6 on Nexus no big deal, nothing mentioned by Customs

drives into US Blaine WA Boarder Nexus Crossing on 11/10 - gets pulled into Secondary by U.S. ... gets NEXUS Card taken away because it expired on 11/8 - "why didn't you renew it... ?" - because Canada CBSA told us no Nexus name changes (married name, new Canada Driver's license from USA - new Resident address) on Renewals by Canada Immigration are allowed until Canada PR card is issued or it "resets /delays the application... (with refugees from Syria the system is already overloaded & it's impossible to get anybody from Canada Immigration to respond -even if your Member of Parliment gets personally involved)

so now what?

The agent say they were not "pulling her Nexus" but rather "taking an expired Nexus card away.. so does she now need to "start over & reapply / 6 month interview wait? - she is now in the U.S. but her U.S. Passport is at her home in Canada... I think she left her Canada PR card in Canada as Nexus is the travel document she uses that got taken away.. so can you enter Canada on a BC Driver's license? (unlike WA State - BC requires legal status in the country to get one) to I guess get her U.S. passport to be able to travel back to the states.. on the Nexus expired renewal - can you stop into an office to fix this - or entirely new application required? - is this a "violation" & reason for "renewal denial" for attempting to enter the U.S. on a 2 day expired Nexus.. or is it up to the "interviewing agent" - this is really mostly a issue Women face when getting married with names changes.. not men

seawolf Nov 11, 2016 4:09 pm

My understanding is expiration date on NEXUS card is one and the same as NEXUS expiration.

So sounds like NEXUS is already expired when traveler entered US on NOV 10. Even if all CBP did was merely took the expired card away, traveler would still need to go thru renewal process. Not sure if renewal is any faster than a new application. In any case, it is not something you can "drop by an office" to fix.

Traveler should research whether BC driver's license is enough to get back into Canada or FedEx the passport to US to enter Canada.

Finkface Nov 11, 2016 9:12 pm

If her BC drivers license is an Enhanced Drivers License, then yes, she may use it to enter Canada by a land crossing. However I am quite sure she has only a regular DL as the Enhanced DL is only available to Canadian citizens, which it seems she is not. So if it is just a regular drivers license, then no, it will not be enough for her to enter Canada with. She'll have to get her passport sent down to her in the US.

emcampbe Nov 11, 2016 10:41 pm


Originally Posted by kevinfor (Post 27467712)
Friend Just had NEXUS Card Pulled.. Now what?

Here's the situation... U.S. Citizen Nexus card holder... Married Canadian 3 years later Finally got Canada Residency (PR) card... (it's not a "90day U.S. Green Card situation for anybody thinking of moving to Canada because of Trump election) 2 Days before leaving for Australia Trip.. Fly back into YVR enters on 11/6 on Nexus no big deal, nothing mentioned by Customs

drives into US Blaine WA Boarder Nexus Crossing on 11/10 - gets pulled into Secondary by U.S. ... gets NEXUS Card taken away because it expired on 11/8 - "why didn't you renew it... ?" - because Canada CBSA told us no Nexus name changes (married name, new Canada Driver's license from USA - new Resident address) on Renewals by Canada Immigration are allowed until Canada PR card is issued or it "resets /delays the application... (with refugees from Syria the system is already overloaded & it's impossible to get anybody from Canada Immigration to respond -even if your Member of Parliment gets personally involved)

so now what?

The agent say they were not "pulling her Nexus" but rather "taking an expired Nexus card away.. so does she now need to "start over & reapply / 6 month interview wait? - she is now in the U.S. but her U.S. Passport is at her home in Canada... I think she left her Canada PR card in Canada as Nexus is the travel document she uses that got taken away.. so can you enter Canada on a BC Driver's license? (unlike WA State - BC requires legal status in the country to get one) to I guess get her U.S. passport to be able to travel back to the states.. on the Nexus expired renewal - can you stop into an office to fix this - or entirely new application required? - is this a "violation" & reason for "renewal denial" for attempting to enter the U.S. on a 2 day expired Nexus.. or is it up to the "interviewing agent" - this is really mostly a issue Women face when getting married with names changes.. not men

I'm a little confused. Regardless of her ability to renew because of pending PR status, she attempted to enter the US on an invalid document. Did she not realize her Nexus was expired? If not, why is that the only valid travel document she brought?

Sounds like the story is missing something - not suggesting you are hiding it - but does sound like a piece of the puzzle is missing.

If there was no documentation, I'd be very careful about reading the renewal application and what it asks...especially if the US noted this incident, could be considered some sort of immigration violation that may need to be reported on the app. I'm not a lawyer or anything, but sounds to me like potentially, it could be an issue.

hydrogen Nov 11, 2016 11:27 pm

Anyone know if the nexus machine accepts passports or only nexus cards?

CKDGM Nov 12, 2016 12:07 am


Originally Posted by hydrogen (Post 27469716)
Anyone know if the nexus machine accepts passports or only nexus cards?

The NEXUS kiosks entering Canada only accept NEXUS cards. (Or, I suppose, CANPASS Air if you're one of the few people still using that instead of NEXUS.) They also require that CBSA have your iris scans on file.

The Global Entry kiosks for entering the US at Canadian preclearance airports will take a NEXUS card, a passport, or an I-551 card (for US lawful permanent residents).

Global Entry kiosks elsewhere (within the US, or at preclearance locations outside Canada) will only take a passport or I-551.

All Global Entry kiosks require that US CBP have your fingerprints on file.

Geoflying Nov 13, 2016 4:03 pm


Originally Posted by Geoflying (Post 27426442)
So here's what happened - could be useful info for folks. I went there by Uber ($22.27 from YYZ to Convair Drive and $10.63 on the return - I guess the GTAA rips off Uber for airport pickups). They checked my eye scan and it worked OK. Then they figured out that my passport info was up to date in the US system (I had updated it online on the GOES website) but not on the Canadian Nexus system. Apparently the systems don't talk to each other much. Passport info is now updated in Nexus so I should be good to go.

And just to wrap this up I just arrived back from HND at YYZ and everything worked as it used to

HookemHorns Nov 23, 2016 6:34 am


Originally Posted by landrew (Post 27449343)
I have just received notice of the expiration of my Nexus card in 6 months.

Anyone been through a renewal recently? How long does it take (YVR-SEA, if you know)? Normally I would wait assuming the sooner the card is re-issued the sooner it expires. But not if the process is now taking 6 months!

Thanks for sharing your experience.

Our family has had four Nexus renewals over the past few months. As mentioned, the card's expiry is tied to the birthdate of the holder, so renewing early does't hurt.

Of note, none of the renewals actually required us to go in-person...we applied, and the new card showed up weeks/months later. IIRC, the cards expiring first were processed quickly (4-6 weeks, with 4 months of validity left), while those submitted with 6 months of validity left were processed in 3-4 months.

TWA884 Nov 23, 2016 8:32 am


Originally Posted by CKDGM (Post 27451253)
Renew it now.

Expiration is still 5 years from your next birthday, so whether you renew it 11 months and 25 days before it expires or 2 days before it expires, the new expiration date will be the same. The NEXUS processing time thread has more on the current times and is the best source for updates on those, but really, why wait and add stress? If you renew now you'll have plenty of time to schedule an interview and you might not even need one.

There is a specific thread discussing NEXUS renewal timelines.
TWA884
Travel Safety/Security co-moderator

jason8612 Nov 24, 2016 12:25 pm

So I got my appointment scheduled in Detroit Fri Dec 5 at 5PM. How long does it usually take? From what I saw online I can get my iris scan at the windsor airport (30min drive from the CBP) from 9AM-7PM as a walk-in.
Do you think if I arrived an hour earlier to my appointment in Detroit that it would be an issue? Or at worse it seems that I can do the scan the following morning if need be (I'll be spending the night in Detroit)

DualityOfNam Nov 24, 2016 4:35 pm


Originally Posted by jason8612 (Post 27523395)
So I got my appointment scheduled in Detroit Fri Dec 5 at 5PM. How long does it usually take? From what I saw online I can get my iris scan at the windsor airport (30min drive from the CBP) from 9AM-7PM as a walk-in.
Do you think if I arrived an hour earlier to my appointment in Detroit that it would be an issue? Or at worse it seems that I can do the scan the following morning if need be (I'll be spending the night in Detroit)

Make sure the iris scan at the Windsor airport doesn't require the physical card.

When I initially booked my interview in Detroit last month, I called the Windsor Nexus office to ask whether I needed an appointment or could just walk in. I was told that I could walk in but that I needed to have my physical card. When I explained I was having my interview at Detroit earlier the same day and would not have the card, I was advised to go to a location where both the interview and scan are done at the same time. I rescheduled for Fort Erie and did both.

jason8612 Nov 24, 2016 10:15 pm


Originally Posted by DualityOfNam (Post 27524054)
Make sure the iris scan at the Windsor airport doesn't require the physical card.

When I initially booked my interview in Detroit last month, I called the Windsor Nexus office to ask whether I needed an appointment or could just walk in. I was told that I could walk in but that I needed to have my physical card. When I explained I was having my interview at Detroit earlier the same day and would not have the card, I was advised to go to a location where both the interview and scan are done at the same time. I rescheduled for Fort Erie and did both.

Thanks. I'll have to give them a call again and double check. If that is the case, I might just get the iris scan in May in YUL.

Kiraly Nov 25, 2016 9:42 am


Originally Posted by HookemHorns (Post 27517887)
Our family has had four Nexus renewals over the past few months [...]
Of note, none of the renewals actually required us to go in-person...we applied, and the new card showed up weeks/months later.

Are/were any of your family members under 18 while NEXUS members? Children's appearances can change a lot in 5 years, I would expect that new photos would be needed for child NEXUS members, requiring another in-person interview.


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