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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

CL87 Sep 20, 2014 2:00 pm

NEXUS use if temporarily without a valid passport?
 

Originally Posted by moreofless (Post 23498760)
I am a US citizen. About 4 weeks ago I completed my application to renew my Nexus card. At the same time I realized my Passport was going to expire in a couple months. At that time I also mailed my application to renew my passport. Yesterday I received my new passport which expires in 2024. Now my current Nexus card and application both have my old passport associated with them. I do not see a way I can update this in GOES. Since my Nexus application is in "Pending Review" status, when it is reviewed the reviewer will see my old passport not my new one. What is the proper thing for me to do in this situation? Is there someone I can call?

Slightly similar question:
Passport expires in late January. I plan to apply for a new passport in early December. I presume they will cancel my passport when they receive the application and the old passport in December but may not issue the new passport until a few days later.

Will this affect my NEXUS card? Or should I try to time the passport application so that I will not be using my NEXUS card during the passport renewal process and then update GOES when I receive the new passport?

xero9 Sep 21, 2014 8:38 am


Originally Posted by CL87 (Post 23556267)
Slightly similar question:
Passport expires in late January. I plan to apply for a new passport in early December. I presume they will cancel my passport when they receive the application and the old passport in December but may not issue the new passport until a few days later.

Will this affect my NEXUS card? Or should I try to time the passport application so that I will not be using my NEXUS card during the passport renewal process and then update GOES when I receive the new passport?

How would you be travelling? If by air, you'd need to have your passport anyway. If by land, I wouldn't worry about it too much. Any time I've asked about documents at the NEXUS office at YYZ, they always just say to come in and update my documents as soon as I can.

FWIW, I was using NEXUS over a year without actually having my passport information on file (by no fault of my own). Never had an issue.

Absolute Sep 22, 2014 8:31 am


Originally Posted by xero9 (Post 23559120)
FWIW, I was using NEXUS over a year without actually having my passport information on file (by no fault of my own). Never had an issue.

I did 3 years with an "expired" passport as I didn't go into the Canadian office to update it. No issues, although when I finally went in they said I'd had a note on my file about it.

Never once been pulled aside at Canadian or US customs, though.

sully66 Sep 22, 2014 8:00 pm

Can anyone tell me why there are 2 sets of numbers (9 digit ) on the back of the nexus card.
pass ID is for KTN fields correct ? When do we use the second or ICS number ?

colonius Sep 22, 2014 8:11 pm


Originally Posted by Djmanu (Post 23501360)
Does it work also with foreign passports (non US-Canada) for Canadian Permanent Residents ?

Yes, it does. I am a German citizen and Canadian PR (Nexus member), never had an issue using my German passport in the GE machines.

themax Sep 23, 2014 5:01 pm

Necessary to Update I94 each time?
 
My wife and I have just been given a stern warning by CBP. We are both British Citizens resident in Canada (permanent residents). We both have Nexus, and we travel regularly (land and air) to the USA. Each time we use a Global Entry Machine (i.e. weekly) it spits out a new I94; CBP told us today that each time we get a new I94 (whether at a land border or a Global Entry Machine) we MUST update our GOES profile at a Nexus Office. If this is the case it would render Nexus useless for us, as we travel weekly and get a new I94 each week. We live in Canada, so we don't have a US Visa, we just travel to the US each week for a day or so on a business trip.

Does anyone have an answer, as each time we speak to the CPB they tell us something different.

Thanks in advance.

gglave Sep 23, 2014 10:19 pm


Originally Posted by themax (Post 23571350)
My wife and I have just been given a stern warning by CBP. We are both British Citizens resident in Canada (permanent residents)

If you travel regularly to the USA I would get yourselves on the Canadian citizenship track as fast as you can (assuming you're not already).

ssconfiguration Sep 24, 2014 9:16 am


Originally Posted by themax (Post 23571350)
My wife and I have just been given a stern warning by CBP. We are both British Citizens resident in Canada (permanent residents). We both have Nexus, and we travel regularly (land and air) to the USA. Each time we use a Global Entry Machine (i.e. weekly) it spits out a new I94; CBP told us today that each time we get a new I94 (whether at a land border or a Global Entry Machine) we MUST update our GOES profile at a Nexus Office. If this is the case it would render Nexus useless for us, as we travel weekly and get a new I94 each week. We live in Canada, so we don't have a US Visa, we just travel to the US each week for a day or so on a business trip.

Does anyone have an answer, as each time we speak to the CPB they tell us something different.

Thanks in advance.

I remember this was the case for me when I was a foreign passport holder and Canadian permanent resident. Each time I got a new I-94 I had to go into a Nexus office to get it entered into the system. However, my I-94s were valid for 6 months at a time, and the rules stated that I could keep the I-94 in my passport when leaving the US. So I only needed to go into a Nexus office once every 6 months.

It sounds like you are handing back your I-94s at the end of each US visit. Why are you doing that? Did someone instruct you to do so?

themax Sep 24, 2014 9:29 am


Originally Posted by ssconfiguration (Post 23574465)
I remember this was the case for me when I was a foreign passport holder and Canadian permanent resident. Each time I got a new I-94 I had to go into a Nexus office to get it entered into the system. However, my I-94s were valid for 6 months at a time, and the rules stated that I could keep the I-94 in my passport when leaving the US. So I only needed to go into a Nexus office once every 6 months.

It sounds like you are handing back your I-94s at the end of each US visit. Why are you doing that? Did someone instruct you to do so?

SS - thanks for your reply. No, we are not handing back the I94's, it's just that each time we use the Global Entry machine (i.e. once a week at Montreal Airport US Pre-Clear) it automatically spits out a new I94.

Surely it can't be right to register the I94 each week?

oblender Sep 24, 2014 10:49 am


Originally Posted by FlashEngineer (Post 23530660)
I just booked an interview at the Toronto temporary location at 2935 Convair Dr. Does this place have IRIS?

The website will tell you if it has Iris.

amw3000 Sep 24, 2014 2:33 pm

This has to be the worst process.

I went in for my interview, 3 weeks later, no card. I call the office in niagara falls and they tell me the card has not been marked as active/printed. They advised me to call the place where I was interviewed (GTA) and provided me the number. I've left several messages and no one is getting back to me. I called back the office in niagara falls and they gave me the supervisors numbers. US supervisors mailbox is full and I've left a message on the Canadian supervisors voicemail.

Any advice people?

ssconfiguration Sep 25, 2014 5:30 am


Originally Posted by themax (Post 23574530)
SS - thanks for your reply. No, we are not handing back the I94's, it's just that each time we use the Global Entry machine (i.e. once a week at Montreal Airport US Pre-Clear) it automatically spits out a new I94.

Surely it can't be right to register the I94 each week?

I see, this must just be the process that the Global Entry machines use. Back in the day when I had to deal with I-94s (3 or 4 years ago), the Nexus machines did not spit out any I-94. So I could keep using my registered I-94.

It still remains the case that any I-94 you are given should have validity period of at least 3 months on it, and possibly 6, depending on your nationality. Once you register that I-94 with the Nexus people, you should be able to travel repeatedly with it, ignoring any new I-94s that the GE machines spit out. You should of course confirm this next time you go into a Nexus office, rather than take my word for it. If you want to be safe, carry not just the registered I-94 but also the most recent one that the machine gave you, on each visit.

ssconfiguration Sep 25, 2014 11:59 am

By the way, themax, something just occurred to me that seems confusing.
You say that you get a new I-94 each time you use a Global Entry machine, which presumably happens in the US preclearance area at a Canadian airport. Once you get the I94, you are cleared to enter, and you walk airside. There is no access to a Nexus office at that point, nor is there anywhere in the US (where you are traveling to) except at land crossing. The next time you will have the opportunity to visit a Nexus office will be when you return to Canada, at which point the I-94 is already useless because you will get a new one on your next trip.

What am I missing? At what point did you encounter this CBP officer and his admonition?

xero9 Sep 25, 2014 1:37 pm


Originally Posted by ssconfiguration (Post 23580724)
What am I missing? At what point did you encounter this CBP officer and his admonition?

Pure speculation, but the only interaction he would likely be having would be after using the GE kiosk when handing in the receipt to the CBP officer. I'm not familiar with this I92 business, but is themax handing his receipt and I92 to CBP? Are you even supposed to give them it? If not, perhaps placing it in your pocket before leaving the GE kiosk would bypass the issue.
Again, pure speculation.

themax Sep 25, 2014 4:01 pm


Originally Posted by ssconfiguration (Post 23580724)
By the way, themax, something just occurred to me that seems confusing.
You say that you get a new I-94 each time you use a Global Entry machine, which presumably happens in the US preclearance area at a Canadian airport. Once you get the I94, you are cleared to enter, and you walk airside. There is no access to a Nexus office at that point, nor is there anywhere in the US (where you are traveling to) except at land crossing. The next time you will have the opportunity to visit a Nexus office will be when you return to Canada, at which point the I-94 is already useless because you will get a new one on your next trip.

What am I missing? At what point did you encounter this CBP officer and his admonition?

I encountered this new problem at a land crossing last week, using a Nexus lane. The CBP officer told us that we had not registered our I94's (i.e. the most recent one that the machine spat out at the airport pre-clear a few days before) at a Nexus office and we were in violation of the Nexus program. He held us at the border for 2 hours whilst they discussed revoking Nexus from us (eventually we were released and told that the Nexus Supervisor had allowed us to keep the card, but we had been given "strikes"). This is all despite the fact that we had crossed at the same Nexus lane well over 20 times before without any trouble.

We just don't know what is right and what is wrong, and there doesn't seem to be any guidance anywhere that says what is right!


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