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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

PhotoJim Sep 19, 2012 9:49 am

My understanding is that US citizens and US residents of foreign citizenship are eligible for TSA Pre, but non-resident non-citizens are not. (I'm not sure if non-resident US citizens are eligible or not though.)

e.g. my friend Paul lives in Tampa, Canadian citizen, US resident... Pre eligible
I live in Regina, Canadian citizen, non-US resident, not eligible

eggsbenedict Sep 19, 2012 10:02 am


Originally Posted by HookemHorns (Post 19343329)
Log in to GOES and look for this message at the bottom of the screen:

Global Entry Benefit: As a NEXUS member, you can now use the Global Entry kiosks located at the top 20 major U.S. international airports to enter the U.S. To use the Global Entry kiosks, you must use a valid machine readable U.S. passport. Do not use your NEXUS card in the kiosk, but you may wish to carry it with you. There is no additional cost to use Global Entry, and you may use it for the duration of your NEXUS membership. Additional information about Global Entry can be found at http://www.GlobalEntry.gov/. If you do not wish to use Global Entry kiosks, please disregard this message.


If this message doesn't appear, you need to stop by a Global Entry office and they can make the appropriate changes in the computer.

Thanks. The message does appear. Hopefully I don't end up needing to argue with any airport staffers guarding the GE lanes checking for the sticker. I'm not in any sort of rush though, so I don't think I'll press the issue if it comes up.

HookemHorns Sep 19, 2012 1:28 pm


Originally Posted by eggsbenedict (Post 19344289)
Thanks. The message does appear. Hopefully I don't end up needing to argue with any airport staffers guarding the GE lanes checking for the sticker. I'm not in any sort of rush though, so I don't think I'll press the issue if it comes up.

The CBP sticker isn't a prerequisite for using the machines, although I know some have been hassled for not having the sticker. If you have time to kill in BOS, the GE enrollment center is in Terminal E, open from 10:30 - 14:30 M-F, and you should be able to get a sticker as a walk-in.

EnhancedByCO Sep 19, 2012 1:42 pm


Originally Posted by morphius909 (Post 19343130)
Hmmm wierd. My sister just booked
Her appt last week and only saw one option for
Edmonton I think.

Maybe check the GOES website for enrollment center address?

Okay I checked GOeS only one center in Edmonton. Call the center and see what's up.

Weird; in my GOES account -A- and -B- center listings show up for both Edmonton and Calgary when I choose "reschedule appointment." However, if I select any of these extra listings the system indicates that no time slots are available (times are available associated with the main listing only).

Also, anyone notice that the Niagara Falls center (Whirlpool Bridge) has dropped off the list? I still have an interview scheduled for there in a few weeks, but it doesn't show up as a valid site if I try to reschedule my appointment.

whitethunder Sep 19, 2012 5:50 pm

just an update the A and B centers listed are overflow centers for Calgary and Edmonton.

FINALLY spoke to someone there today and he let me know sometimes they get extra staff in and spots open up and they put the openings in there.

So SWEET, go an appointment seven days after being able to schedule an interview, love it!!

yqtyyz Sep 19, 2012 6:00 pm

I see the same thing when I log in; I did manage to get an appointment on Saturday morning instead of waiting for November 30 at Ft. Erie, but this was booked a few days ago. Hopefully it'll reappear for you when spots open.


Originally Posted by EnhancedByCO (Post 19345750)
Also, anyone notice that the Niagara Falls center (Whirlpool Bridge) has dropped off the list? I still have an interview scheduled for there in a few weeks, but it doesn't show up as a valid site if I try to reschedule my appointment.


joeags Sep 19, 2012 6:50 pm

Those will pop on and off the list periodically. It appears that they have a certain length of time in the system of slots, and if they are all full, they won't show up on the list as available. Often they'll be back within days. I only mention this from previous experience - my wife registered for Nexus in May, and we did the search thing for a month in the summer, and now my 6 year old and myself are in the cue for November, but hoping for sooner.

Yes, we should have all registered at the same time...!


Originally Posted by EnhancedByCO (Post 19345750)
Also, anyone notice that the Niagara Falls center (Whirlpool Bridge) has dropped off the list? I still have an interview scheduled for there in a few weeks, but it doesn't show up as a valid site if I try to reschedule my appointment.


bostonoski Sep 19, 2012 9:16 pm


Originally Posted by HookemHorns (Post 19345652)
The CBP sticker isn't a prerequisite for using the machines, although I know some have been hassled for not having the sticker. If you have time to kill in BOS, the GE enrollment center is in Terminal E, open from 10:30 - 14:30 M-F, and you should be able to get a sticker as a walk-in.

I'm psyched I didn't even have to post the same question to get all these good answers... thanks folks!

Secondary question: crossed at a land border without Nexus lane... got asked a load of questions just as if I had a passport and no Nexus. Is this normal?? I thought I was supposed to be a "trusted traveler", and if I had bothered to drive further to go through Nexus (slower route) then I would not have even necessarily spoken to anyone... I believe...

Anyone with other/related land crossing Nexus experience?! :-/

emcampbe Sep 19, 2012 10:51 pm


Originally Posted by HookemHorns (Post 19343287)

Originally Posted by bizorbetter (Post 19343207)
I was told that Nexus/GE is connected to the new 'PRE' security lines in the USA. However first attempt i was denied as it was a Xborder flight. I was told if it was a domestic US flight it would have been ok.

I was also told US citizens only?

Has anyone had success with the 'PRE' lines popping up everywhere?

Yes, NEXUS and GE holders who are US Citizens qualify for the PreCheck program. PreCheck is limited to certain airports and carriers. To use it, one has to store their "trusted traveler" number in their profile when flying with a participating airline. PreCheck is currently only available for domestic travel, not international.

http://www.tsa.gov/what_we_do/escreening.shtm

Not quite correct. While having trusted traveller info. in your profile is supposed to help, it is not necessarily a requirement. Frequent flyers with participating US carriers are also eligible, trusted traveller or not. For UA, there is a checkbox on the MP profile for members to apply. You never know if you're selected until the BP is scanned at security.

Also of note - the US citizen requirement may be strictly for those using a trusted traveler program. Rumor from other forums on pre-check (there's one in the UA forum) is that non-US citizens may be eligible if they use FF status alone, and don't include a trusted traveler number.

HookemHorns Sep 20, 2012 6:04 am


Originally Posted by emcampbe (Post 19348659)
Not quite correct. While having trusted traveller info. in your profile is supposed to help, it is not necessarily a requirement. Frequent flyers with participating US carriers are also eligible, trusted traveller or not. For UA, there is a checkbox on the MP profile for members to apply. You never know if you're selected until the BP is scanned at security.

Also of note - the US citizen requirement may be strictly for those using a trusted traveler program. Rumor from other forums on pre-check (there's one in the UA forum) is that non-US citizens may be eligible if they use FF status alone, and don't include a trusted traveler number.

Yes, you are correct. I was only addressing the NEXUS/GE aspect of the program, but several airlines are offering elite-level FF members the chance to enroll in PreCheck as well.

For anyone eligible through both routes, there are good informational threads in the respective airline forums. Of note, some people who are enrolled in PreCheck through both airline status and NEXUS/GE seem to be experiencing very high non-select rates at PreCheck airports...these threads give theories and info on how to sort that out.

EnhancedByCO Sep 20, 2012 8:04 am


Originally Posted by joeags (Post 19347534)
Those will pop on and off the list periodically. It appears that they have a certain length of time in the system of slots, and if they are all full, they won't show up on the list as available. Often they'll be back within days.

Bonus weirdness this morning--although all three Toronto-area centers are now back on the list (Buffalo, Niagara Falls, YYZ), none are showing any interview slot availability!

I'm just glad I was able to move up to next month a couple of weeks ago...

emcampbe Sep 20, 2012 8:59 am


Originally Posted by HookemHorns (Post 19349869)

Originally Posted by emcampbe (Post 19348659)
Not quite correct. While having trusted traveller info. in your profile is supposed to help, it is not necessarily a requirement. Frequent flyers with participating US carriers are also eligible, trusted traveller or not. For UA, there is a checkbox on the MP profile for members to apply. You never know if you're selected until the BP is scanned at security.

Also of note - the US citizen requirement may be strictly for those using a trusted traveler program. Rumor from other forums on pre-check (there's one in the UA forum) is that non-US citizens may be eligible if they use FF status alone, and don't include a trusted traveler number.

Yes, you correct. I was only addressing the NEXUS/GE aspect of the program, but several airlines are offering elite-level FF members the chance to enroll in PreCheck as well.

For anyone eligible through both routes, there are good informational threads in the respective airline forums. Of note, some people who are enrolled in PreCheck through both airline status and NEXUS/GE seem to be experiencing very high non-select rates at PreCheck airports...these threads give theories and info on how to sort that out.

I'm both an elite (UA) an Nexus/GE with my Trusted traveler number in my profile. I haven't been at an airport with working pre check yet, but have gotten the three beeps/LLL giving me access on several occasions (CVG, DEN are the two I can recall at the moment). I'll be traveling out of CVG next week again, which does now have pre-check, so I can report back. Though the key to using it successfully with a trusted traveler program appears to be that he name on your TT card must exactly match the info you provide to the TSA on your reservation. If you give a middle initial on one, and full middle name or no middle name on the other, it won't work.

On the other hand, will be traveling with my wife next week, who has NEXUS but is a Canadian, and also elite (though just silver) with UA. Based on advice, I removed her TT number from the info to see if she might get it this time. A couple of weeks ago, when we traveled together, I got the the beeps and she didn't, so hoping we can both get it this time.

lkar Sep 20, 2012 2:13 pm

Figured it out. Sorry. Thanks.

B1 Sep 21, 2012 2:44 pm


Originally Posted by bostonoski (Post 19348234)
I'm psyched I didn't even have to post the same question to get all these good answers... thanks folks!

Secondary question: crossed at a land border without Nexus lane... got asked a load of questions just as if I had a passport and no Nexus. Is this normal?? I thought I was supposed to be a "trusted traveler", and if I had bothered to drive further to go through Nexus (slower route) then I would not have even necessarily spoken to anyone... I believe...

Anyone with other/related land crossing Nexus experience?! :-/

In some places, there is a place to hold your NEXUS card even if it is not a NEXUS lane and the information presumably allows the agent to get you through quicker. If not, then your experience shows that all the information is not present when you use the card as identification. I have had similar experiences. The only reason to go to a different crossing to use NEXUS is if there is a long delay at the more convenient one. Don't forget that NEXUS users are still subject to random secondary inspections and that will add to your time and frustration.

shoppgirl Sep 21, 2012 9:27 pm

I was reading the much earlier threads on this forum and saw a few that mentioned that the interview must occur within 90 days once the conditional approval is given. You have 30 days to book, and 90 days to appear for an interview. Is this still applicable? I got approval last week, and the first interview at YYZ is not until January....clearly more than 90 days!


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