Global Entry Denial and Recourse
Nov 16, 2014, 7:03 am
#151
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
I don't have chip on my shoulder, you're the one who asked for particulars and I gave them. Personally, I don't think it's very "just" to hold someone in "contempt" for a mistake made, in some cases years before.
In my case, I did answer "honestly" with the knowledge I had at the time. We forgive felons in this country if they "served their time" and hold it discrimination if that crime is held against them for employment, housing, etc. I note on this forum that people who have been arrested or had other scrapes with the law eventually can get the GE but people such as myself will be on a National database for the rest of our lives?
Something seems very wrong with that. I have written this not only for myself but any others who are in the same sad situation. I'm a supporter of the CBP. I think they have a very important/ difficult job. Maybe if some common sense was used in these cases, their job may become a bit easier.
In my case, I did answer "honestly" with the knowledge I had at the time. We forgive felons in this country if they "served their time" and hold it discrimination if that crime is held against them for employment, housing, etc. I note on this forum that people who have been arrested or had other scrapes with the law eventually can get the GE but people such as myself will be on a National database for the rest of our lives?
Something seems very wrong with that. I have written this not only for myself but any others who are in the same sad situation. I'm a supporter of the CBP. I think they have a very important/ difficult job. Maybe if some common sense was used in these cases, their job may become a bit easier.
GE is discretionary, so CBP wins.
The Ombudsman process is discretionary as well and is generally reserved for correcting errors. But, it can work. The key is not to engage in the debate about what is minor and major and to simply apologize for what you did, accept that it was wrong and point out that if you had given it a second's thought, the lettuce leaf would never have made it to your luggage.
You can try that or not as you choose. But, the one thing which won't work with CBP is a debate.
Nov 16, 2014, 8:11 pm
#152
Join Date: Jun 2011
Location: USA
Posts: 1,400
I don't have chip on my shoulder, you're the one who asked for particulars and I gave them. Personally, I don't think it's very "just" to hold someone in "contempt" for a mistake made, in some cases years before.
In my case, I did answer "honestly" with the knowledge I had at the time. We forgive felons in this country if they "served their time" and hold it discrimination if that crime is held against them for employment, housing, etc. I note on this forum that people who have been arrested or had other scrapes with the law eventually can get the GE but people such as myself will be on a National database for the rest of our lives?
Something seems very wrong with that. I have written this not only for myself but any others who are in the same sad situation. I'm a supporter of the CBP. I think they have a very important/ difficult job. Maybe if some common sense was used in these cases, their job may become a bit easier.
In my case, I did answer "honestly" with the knowledge I had at the time. We forgive felons in this country if they "served their time" and hold it discrimination if that crime is held against them for employment, housing, etc. I note on this forum that people who have been arrested or had other scrapes with the law eventually can get the GE but people such as myself will be on a National database for the rest of our lives?
Something seems very wrong with that. I have written this not only for myself but any others who are in the same sad situation. I'm a supporter of the CBP. I think they have a very important/ difficult job. Maybe if some common sense was used in these cases, their job may become a bit easier.
Nov 16, 2014, 8:17 pm
#153
Join Date: Jun 2011
Location: USA
Posts: 1,400
I don't have chip on my shoulder, you're the one who asked for particulars and I gave them. Personally, I don't think it's very "just" to hold someone in "contempt" for a mistake made, in some cases years before.
In my case, I did answer "honestly" with the knowledge I had at the time. We forgive felons in this country if they "served their time" and hold it discrimination if that crime is held against them for employment, housing, etc. I note on this forum that people who have been arrested or had other scrapes with the law eventually can get the GE but people such as myself will be on a National database for the rest of our lives?
Something seems very wrong with that. I have written this not only for myself but any others who are in the same sad situation. I'm a supporter of the CBP. I think they have a very important/ difficult job. Maybe if some common sense was used in these cases, their job may become a bit easier.
In my case, I did answer "honestly" with the knowledge I had at the time. We forgive felons in this country if they "served their time" and hold it discrimination if that crime is held against them for employment, housing, etc. I note on this forum that people who have been arrested or had other scrapes with the law eventually can get the GE but people such as myself will be on a National database for the rest of our lives?
Something seems very wrong with that. I have written this not only for myself but any others who are in the same sad situation. I'm a supporter of the CBP. I think they have a very important/ difficult job. Maybe if some common sense was used in these cases, their job may become a bit easier.
Nov 28, 2014, 11:27 am
#154
Previously known as Houranis
Join Date: Feb 2014
Posts: 11
Global Entry denied then approved
Hi,
I applied for Global Entry and got denied 8-9 months ago, I submitted an appeal then. Never heard anything since. I forgot the whole thing. Few days ago I got a message said that my application status has changed. It was approved.
I don't know why my application status has been changed. Not sure whether if the appeal did anything.
Anybody had this experience?
Thanks.
I applied for Global Entry and got denied 8-9 months ago, I submitted an appeal then. Never heard anything since. I forgot the whole thing. Few days ago I got a message said that my application status has changed. It was approved.
I don't know why my application status has been changed. Not sure whether if the appeal did anything.
Anybody had this experience?
Thanks.
Nov 29, 2014, 7:24 pm
#158
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,834
Hi,
I applied for Global Entry and got denied 8-9 months ago, I submitted an appeal then. Never heard anything since. I forgot the whole thing. Few days ago I got a message said that my application status has changed. It was approved.
I don't know why my application status has been changed. Not sure whether if the appeal did anything.
Anybody had this experience?
Thanks.
I applied for Global Entry and got denied 8-9 months ago, I submitted an appeal then. Never heard anything since. I forgot the whole thing. Few days ago I got a message said that my application status has changed. It was approved.
I don't know why my application status has been changed. Not sure whether if the appeal did anything.
Anybody had this experience?
Thanks.
Nov 29, 2014, 7:30 pm
#159
Previously known as Houranis
Join Date: Feb 2014
Posts: 11
Would you mind sharing some of the details? Without specifics, just what was the reason for the denial? An arrest that you thought had been expunged so didn't admit to at the interview? Something on your initial application? Something else? Did you even get to the interview stage or were you denied at the initial application level? I think it would help some on here to decide whether going forward with an appeal is worth it and the possibility of success if they have similar circumstances to yours.
I don't have a criminal record not even a speed ticket, I have a decent educational degree and good job. I've been overseas in the past five years, maybe that's the issue.
No I didn't get to the interview, they just denied my submitted application.
You can submit an appeal, it won't cost you anything, but it will take a long time 6-12 months. Just be patient and forgot about it as I did.
Mar 18, 2015, 9:26 am
#160
Join Date: Dec 2014
Posts: 156
Global Entry Denial Recourse
I travel a lot for work. A lot. Just landed las night from MIA>LAX, fly out tomorrow LAX>EZE. I am plat with American, Delta, and United. (I often don't get to choose my own flights and am only a year into the travel hacking game, so better status coming soon, hopefully)
A good percentage of my travel is international so, given the amount of time I spend in security and immigration lines, I am an ideal candidate for GE...or so I thought.
I applied online, but was denied before I even made it to the interview process.
I have no criminal record, have never had a customs/border infraction, have never been affiliated with any political group at odds with the US...
Why was I denied?
More importantly, is there anything I can do about it?
I can't find any information online, there is no number to call and ask, they are no help at the GE office at JFK and, like everywhere else, refer me to the ombudsman...
I have no idea what an ombudsman is, but I have already written to him (in a very polite and professional tone) months ago with no response.
Could use a little help here if anyone has any info or advice.
A good percentage of my travel is international so, given the amount of time I spend in security and immigration lines, I am an ideal candidate for GE...or so I thought.
I applied online, but was denied before I even made it to the interview process.
I have no criminal record, have never had a customs/border infraction, have never been affiliated with any political group at odds with the US...
Why was I denied?
More importantly, is there anything I can do about it?
I can't find any information online, there is no number to call and ask, they are no help at the GE office at JFK and, like everywhere else, refer me to the ombudsman...
I have no idea what an ombudsman is, but I have already written to him (in a very polite and professional tone) months ago with no response.
Could use a little help here if anyone has any info or advice.
Mar 18, 2015, 10:16 am
#161
Join Date: Jan 2014
Location: ONT/FRA
Programs: AA EXP
Posts: 878
I was told by the CBP supervisor in the ATL office that the program has been so popular that they can be arbitrarily picky about anything and everything.
Because of the popularity, anything even slightly iffy merits an automatic denial by the central application processing team, and local stations can no longer override their decisions. The only recourse is to appeal to the ombudsman.
She further told me that ombudsman response time (if they bother to respond at all) is about 8 months right now.
Because of the popularity, anything even slightly iffy merits an automatic denial by the central application processing team, and local stations can no longer override their decisions. The only recourse is to appeal to the ombudsman.
She further told me that ombudsman response time (if they bother to respond at all) is about 8 months right now.
Last edited by BSBD; Mar 18, 2015 at 10:47 am
Mar 19, 2015, 6:41 pm
#163
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
I travel a lot for work. A lot. Just landed las night from MIA>LAX, fly out tomorrow LAX>EZE. I am plat with American, Delta, and United. (I often don't get to choose my own flights and am only a year into the travel hacking game, so better status coming soon, hopefully)
A good percentage of my travel is international so, given the amount of time I spend in security and immigration lines, I am an ideal candidate for GE...or so I thought.
I applied online, but was denied before I even made it to the interview process.
I have no criminal record, have never had a customs/border infraction, have never been affiliated with any political group at odds with the US...
Why was I denied?
A good percentage of my travel is international so, given the amount of time I spend in security and immigration lines, I am an ideal candidate for GE...or so I thought.
I applied online, but was denied before I even made it to the interview process.
I have no criminal record, have never had a customs/border infraction, have never been affiliated with any political group at odds with the US...
Why was I denied?
Mar 19, 2015, 7:15 pm
#164
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Go back and make certain that you did not make an incorrect entry. All it takes is showing a residence in X city when a routine check shows you living in Y. All because you jumbled the year.
Presuming that you answered everything correctly, go the Ombudsman route. A congressman will likely forward your letter to CBP asking CBP to examine the situation, but won't interfere in the decision itself (who wants to vouch for someone they never met). The Congressman route may move things faster, but won't change the decision if CBP upholds its internal decision.
Presuming that you answered everything correctly, go the Ombudsman route. A congressman will likely forward your letter to CBP asking CBP to examine the situation, but won't interfere in the decision itself (who wants to vouch for someone they never met). The Congressman route may move things faster, but won't change the decision if CBP upholds its internal decision.
Jan 3, 2016, 2:29 pm
#165
Join Date: Oct 2015
Location: Warsaw,IN
Posts: 33
Global entry questions.. [Effect of Global Entry Denial]
Fellow members,
I have recently joined flyer talk and have a question regarding Global Entry.
I am considering to apply for this program and before I spend $100, are there any other impacts following a Global Entry application denial other than loosing the application fee...Will a denial show up as a negative record point on my file?
I presume, I will still be able to use the regular immigration lanes. Am I correct?
FYI, My records and history has been clean. I mean, no dui, no arrests and no customs clearance violations, no visa denials...
I am little anxious and on the fence to spend the money.
Thanks
I have recently joined flyer talk and have a question regarding Global Entry.
I am considering to apply for this program and before I spend $100, are there any other impacts following a Global Entry application denial other than loosing the application fee...Will a denial show up as a negative record point on my file?
I presume, I will still be able to use the regular immigration lanes. Am I correct?
FYI, My records and history has been clean. I mean, no dui, no arrests and no customs clearance violations, no visa denials...
I am little anxious and on the fence to spend the money.
Thanks