Global Entry Denial and Recourse
Mar 8, 2016, 8:34 am
#181
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You can appeal the CBP denial to the Ombudsman (see instruction on the GOES website). It may take 6-9 months.
But, don't expect a positive result. Two serious charges only three years apart, especially the DUI only 7 years ago, are not the kind of thing which make CBP Officers hit the "approved" button. Prepare yourself for the likelihood that when you do hear back, that it will be a "no" and be really pleased if it is a "yes."
If you do appeal, keep it short and to the point and perhaps supply 2-3 short and to the point letters from people who know you and who can talk about the "person you are now."
I'm presuming that the "person you are now" means a spotless record, e.g., not so much as a speeding ticket since that DUI.
But, don't expect a positive result. Two serious charges only three years apart, especially the DUI only 7 years ago, are not the kind of thing which make CBP Officers hit the "approved" button. Prepare yourself for the likelihood that when you do hear back, that it will be a "no" and be really pleased if it is a "yes."
If you do appeal, keep it short and to the point and perhaps supply 2-3 short and to the point letters from people who know you and who can talk about the "person you are now."
I'm presuming that the "person you are now" means a spotless record, e.g., not so much as a speeding ticket since that DUI.
Mar 8, 2016, 9:11 am
#182
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It depends if you have one or two or a frequency that indicates a trend that DHS will not like a trusted traveler to have. Also it would matter if they were simple speeding tickets or elevated to the level of public endangerment.
Mar 8, 2016, 11:07 am
#183
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The one thing not to do is to lie. Whether something is considered an "infraction" or whether it may be "purged" under local law may be immaterial to DHS's consideration for a TTP.
If you are asked, the answer is, "yes, I had 5 speeding tickets about 10 years ago." If you say "no" and the Officer sees the those tickets whatever they show up as sitting there on the screen, you may be done for.
As to how many speeding tickets are too many, nobody knows.
Mar 8, 2016, 2:48 pm
#184
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Maybe.
The one thing not to do is to lie. Whether something is considered an "infraction" or whether it may be "purged" under local law may be immaterial to DHS's consideration for a TTP.
If you are asked, the answer is, "yes, I had 5 speeding tickets about 10 years ago." If you say "no" and the Officer sees the those tickets whatever they show up as sitting there on the screen, you may be done for.
As to how many speeding tickets are too many, nobody knows.
The one thing not to do is to lie. Whether something is considered an "infraction" or whether it may be "purged" under local law may be immaterial to DHS's consideration for a TTP.
If you are asked, the answer is, "yes, I had 5 speeding tickets about 10 years ago." If you say "no" and the Officer sees the those tickets whatever they show up as sitting there on the screen, you may be done for.
As to how many speeding tickets are too many, nobody knows.
I don't ever recall seeing traffic infractions - as opposed to the more serious traffic offenses such as misdemeanor DUI and reckless driving convictions - listed in criminal histories.
Mar 10, 2016, 8:21 am
#185
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If so, and if you've since been denied, I'd definitely recommend going through the appeal/ombudsman process-- as protracted and frustrating as it may be. If it's worth the effort to you, of course. But at 29, that's many years ahead of you, I'd give it a shot.
Apr 25, 2016, 10:52 am
#186
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Denied Global Entry - What to do next?
I finally convinced my friend to get global entry and he ended up getting denied. The custom officer would not tell him why and he has no idea. He's never been arrested, never been stopped or detained at customs, and not married. He's an US citizen of Indian descend and went to India a few times, that's it. This is in SEA btw.
Apr 25, 2016, 10:59 am
#188
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Get PreCheck for $85? And get the mobile passport app?
Apr 25, 2016, 11:11 am
#189
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Your friend can appeal to the Ombudsman if he feels there truly is not reason for him to be declined. Keep the statement to the point and honest .
Apr 25, 2016, 6:38 pm
#190
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I finally convinced my friend to get global entry and he ended up getting denied. The custom officer would not tell him why and he has no idea. He's never been arrested, never been stopped or detained at customs, and not married. He's an US citizen of Indian descend and went to India a few times, that's it. This is in SEA btw.
On the day of being denied, did the online account say he was still conditionally approved?
Have you been with him to see what his GOES account currently says?
Apr 25, 2016, 10:37 pm
#191
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I finally convinced my friend to get global entry and he ended up getting denied. The custom officer would not tell him why and he has no idea. He's never been arrested, never been stopped or detained at customs, and not married. He's an US citizen of Indian descend and went to India a few times, that's it. This is in SEA btw.
Long process though, so if its a question of you convinced him to apply but he doesn't really care all that much and isn't prepared to put time and $$ into it, might as well drop it.
Apr 26, 2016, 12:54 am
#192
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Among the list of all my other trips, I genuinely forgot about a four-day trip to Iceland when filling out my application. When I went to my interview, I volunteered this information to the officers unprompted. Neither CBSA nor CBP so much as raised an eyebrow, and I received final approval within days. I applied for Nexus, but CBP standards for GE and Nexus are supposed to be the same AFAIK. So going back to some of the earlier posts, forgetting to disclose a country visit probably isn't a showstopper unless it's a country they don't like.
Apr 26, 2016, 6:28 am
#193
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Apr 26, 2016, 9:25 am
#194
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Among the list of all my other trips, I genuinely forgot about a four-day trip to Iceland when filling out my application. When I went to my interview, I volunteered this information to the officers unprompted. Neither CBSA nor CBP so much as raised an eyebrow, and I received final approval within days. I applied for Nexus, but CBP standards for GE and Nexus are supposed to be the same AFAIK. So going back to some of the earlier posts, forgetting to disclose a country visit probably isn't a showstopper unless it's a country they don't like.
a) isn't one of those trying to use GE in conjunction with the US Visa Waiver Program; and/or
b) is not perceived as lacking credibility in the eyes of the involved CBP personnel.
If they think a country or group of countries were intentionally left out by the applicant so as to conceal something, then there may be issues -- even with visits to countries that haven't been of primary concern to the US Treasury's OFAC.
Sep 20, 2016, 8:41 am
#195
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Question for anyone who successfully appealed a denied GE application
Long story short... applied back in January and was conditionally approved. Denied during interview because I had been arrested twice. Couldn't provide the dismissal records of the first because of statutory retention records. They just didn't exist.
Was told I would need to appeal to the ombudsman. I did, and 6 months later I did not hear back. Sent a subsequent letter again requesting reconsideration as six months had passed.
Today, I receive an e-mail saying that my GOES status has changed from "Denied" to "conditionally approved" again. No communication from the Ombudsman.
I'm assuming this is a good thing, but wanted to know from someone who has been through it if this is how it works. Do I need to go in for another interview? And will they have a record of the reversed denial?
Thanks all!
Was told I would need to appeal to the ombudsman. I did, and 6 months later I did not hear back. Sent a subsequent letter again requesting reconsideration as six months had passed.
Today, I receive an e-mail saying that my GOES status has changed from "Denied" to "conditionally approved" again. No communication from the Ombudsman.
I'm assuming this is a good thing, but wanted to know from someone who has been through it if this is how it works. Do I need to go in for another interview? And will they have a record of the reversed denial?
Thanks all!