Global Entry Denial and Recourse
Jul 10, 2013, 9:20 am
#106
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
It seems that people are being denied for no reason at all-- we know this because plenty of these people are approved after an appeal or talking to a supervisor. Personally, I'd file a complaint with the DHS OIG in addition to a FOIA request and an appeal. I'd also file a TRIP application. You might drum up more attention by raising the concern that your interviewer's demeanor changed when he found out you are gay. It probably isn't the reason for your denial, but it might make them look into it faster because it has a discrimination aspect to it.
Jul 10, 2013, 9:26 am
#107
Join Date: Apr 2009
Location: WAS
Programs: AMEX Platinum, Global Entry, Priority Pass, SPG Gold, HHonors Gold
Posts: 1,594
Jul 10, 2013, 9:57 am
#108
Join Date: Dec 2012
Location: ALB
Programs: DL Platinum, Marriott Platinum, Hilton Gold, SPG Gold
Posts: 89
Sorry to hear about all this. While a lot of other people have stated that the CPB is not going to dismiss you based on your sexual orientation, that doesn't mean the interviewer didn't. While we live in a free country, people often abuse their power to align with their personal views and while I'm saying that is what the agent did, it certainly sounds like a possibility.
I went to DTW for mine and the agent was extremely nice and helpful and the interview took all of 5 minutes. Hopefully you find out what happened that caused the denial, and hopefully it is soon. Very curious myself.
I went to DTW for mine and the agent was extremely nice and helpful and the interview took all of 5 minutes. Hopefully you find out what happened that caused the denial, and hopefully it is soon. Very curious myself.
Jul 11, 2013, 12:12 pm
#109
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
As I mentioned earlier in the thread, they asked my fiancé's name and DOB after my interview so they could "flag his application." At the time I didn't know what to make of it, thought maybe they were being helpful. In hindsight, I suppose it was so they could deny him too. Still seems odd that they'd be so blatant about it, yet be unwilling to tell us why we were denied.
Despite his various past good deeds, perhaps there is some event or other issue in his background--maybe significant or maybe not--that led them to consider your connection to him to make you something other than low risk. Of course, whatever it is he may not be telling you for some reason.
I don't mean to be suggesting anything nefarious about him, or anything bad about your relationship, but I suspect there are many people who may not tell their partners/spouses about various life events that may be embarrassing or perhaps worse if they happened before they met.
Jul 11, 2013, 12:20 pm
#110
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
And in fact the timeline supports the opposite conclusion; in hindsight, my interview was longer and more intensive than anyone else's present, even though CBP didn't yet have any inkling that I was connected with Kevin. It would appear that I was predestined to be rejected.I think if anything I sullied him, not the other way around.
Jul 13, 2013, 12:33 pm
#111
Join Date: Dec 2012
Location: PHL
Programs: AA Plat, MR AMB + (LTT) , Hertz PC, UA Silver, HH Gold
Posts: 265
When I applied for GE I had no international travel for the previous 5 years.
Jul 13, 2013, 2:36 pm
#112
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
It's not even remotely odd. There are many people who have applied for GE so that they can use it solely for pre-check on domestic travel. There are many companies which, in fact, reimbursed employees for GE fees for exactly this purpose.
Jul 14, 2013, 8:27 am
#113
FlyerTalk Evangelist
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
Why "oops"?
As I recall, the GE application both explicitly says that Canada and Mexico are not to be listed, and makes it impossible to list Canada and Mexico.
During my GE interrogation, I too was asked why I had not listed Canada and Mexico and rather than apologizing, I pointed out the CBP officer's mistake.
Jul 14, 2013, 1:57 pm
#114
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
Jul 14, 2013, 2:08 pm
#115
Suspended
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Jul 16, 2013, 1:12 pm
#116
Join Date: Dec 2012
Location: PHL
Programs: AA Plat, MR AMB + (LTT) , Hertz PC, UA Silver, HH Gold
Posts: 265
also pre-check is the real benefit for us mostly domestic travlers.
Jul 16, 2013, 1:24 pm
#117
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Pre-check qualification was certainly 95% of the reason I applied. I never dreamed I'd be rejected.
In fact I hold out hope that, even if CBP wants to rummage through my bags when I return from my infrequent trips abroad -- which they're welcome to do! -- I'll eventually qualify for TSA Pre-Check once they make it a standalone program. I may look sketchy when it comes to Customs, but ain't no way in heaven or hell they could think I'm a risk to safety.
In fact I hold out hope that, even if CBP wants to rummage through my bags when I return from my infrequent trips abroad -- which they're welcome to do! -- I'll eventually qualify for TSA Pre-Check once they make it a standalone program. I may look sketchy when it comes to Customs, but ain't no way in heaven or hell they could think I'm a risk to safety.
Jul 19, 2013, 4:06 pm
#118
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
And as if on cue, three days after I wrote that last post, TSA announced today that they're making Pre-check a standalone program! I'll be first in line. 
http://www.tsa.gov/press/releases/20...tsa-precheck-0
http://www.tsa.gov/press/releases/20...tsa-precheck-0
Jul 19, 2013, 6:38 pm
#119
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,554
I hope you continue on with trying to get GE, and to understand what happened. For all you know, the same criteria will ding you again -- or your GE denial will count against you when you aplly for Pre. "Question 24: Have you ever been denied application for a trusted traveler program? If so, why?" :-)
Jul 19, 2013, 8:26 pm
#120
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
I hope you continue on with trying to get GE, and to understand what happened. For all you know, the same criteria will ding you again -- or your GE denial will count against you when you aplly for Pre. "Question 24: Have you ever been denied application for a trusted traveler program? If so, why?" :-)
I'm already a member of Clear, and that involves a background check, so I can't imagine I'd be denied for Pre-check. As I said earlier in the thread, it's one thing for CBP to worry that I might try and sneak something through customs, but no one with my credit score is going to be mistaken for a shoe bomber.