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NEXUS First Time Applications Information and Processing Timelines

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Old Mar 6, 2017, 1:27 pm
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CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!

5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11


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NEXUS First Time Applications Information and Processing Timelines

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Old Jul 17, 2023 | 5:52 am
  #2416  
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Application for a one year old infant that’s been pending for 17 months now. Called a Nexus office who refused to look up the individual application, and said it can generally take up to 20 months for an application to process. US citizen family with both married and cohabiting parents and sibling being Nexus members.
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Old Jul 21, 2023 | 12:27 am
  #2417  
 
Join Date: Jul 2023
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Applied in May 2022 and still waiting. I called both the CBP and CBSA NEXUS lines. The CBP line was extremely confrontational and was rude from the offset. I asked them if they had any additional information from me, they called me a liar, and hung up on me when I said FOIA. Later, I called the CBSA line and they told me I had passed the Canadian background check in June 2022 and my application was only waiting for the US side to pass.

I already have Global Entry and that only took 4 months to process, so I couldn't possibly imagine why it would now take over a year for the CBP to do my background check.

Lesson learned: don't bother calling CBP, just call the CBSA NEXUS line.
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Old Jul 21, 2023 | 9:25 pm
  #2418  
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Oddly enough I've had a similar case. Applied last year, called CBSA and was told they finished processing and that it was waiting for CBP. Also a long-time GE member. Never found a line to talk to a real person though, but maybe that was for the best
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Old Jul 24, 2023 | 11:31 pm
  #2419  
 
Join Date: Sep 2015
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Originally Posted by harver
Here are some revised data points based on my wife and myself:

We both applied on March 05, 2022.
I received conditional approval on March 11, 2022.
My wife had to wait for an extended period to receive her conditional approval, which finally came on April 28, 2023.
I waited until my wife received her conditional approval before scheduling the interview to avoid having to travel to the Blaine center twice.
We finally had our interview on July 03, 2023. We arrived 30 minutes early, and the reception lady was still able to check us in and she asked us for our interview letter, password, driver's license, and naturalization certificate.
We waited until our names were called and then proceeded to the interview station.
The U.S. officer conducting the interview was very pleasant. They confirmed our basic information and provided detailed explanations about the Nexus program. We then switched to the Canadian officer, who patiently explained how the Nexus lane should work and highlighted important details.
The entire interview process lasted approximately 15-20 minutes, and we received the approval notification as we were walking back to our car.
Both of us received the approval notification immediately after leaving the center. We will provide an update once we receive our Nexus cards.
Just a quick update: We received the Nexus card today, so the total waiting time was approximately 14 business days. Before using the card to cross the border, we need to activate it.
SPN Lifer, Xyzzy and birdy24 like this.
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Old Jul 27, 2023 | 3:34 pm
  #2420  
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Has anyone recently applied for a new Nexus card? Just wondering how long it took for the conditional approval?
On the TTP website it says new applications are treated within 12-14 months, but I assume most of that is waiting for the in person interview?
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Old Jul 27, 2023 | 4:57 pm
  #2421  
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Originally Posted by Hotel 83 Tango
Has anyone recently applied for a new Nexus card? Just wondering how long it took for the conditional approval?
On the TTP website it says new applications are treated within 12-14 months, but I assume most of that is waiting for the in person interview?
Most of the wait time is spent between application submission and the response "conditional approval". From the point of receiving "conditional approval", how much longer you need to wait for approval is simply a function of your flexibility to travel to an interview location with availability. People willing to travel to an interview location can get an interview appointment relatively quickly, popular interview locations can require significant time to find an appointment slot..
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Old Jul 27, 2023 | 10:42 pm
  #2422  
 
Join Date: Apr 2023
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Originally Posted by Hotel 83 Tango
Has anyone recently applied for a new Nexus card? Just wondering how long it took for the conditional approval?
On the TTP website it says new applications are treated within 12-14 months, but I assume most of that is waiting for the in person interview?
My conditional approval took around a week as a Canadian PR. Too lazy to go to an interview though, not planning to go to the US anytime soon
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Old Jul 28, 2023 | 11:38 pm
  #2423  
 
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Originally Posted by Hotel 83 Tango
Has anyone recently applied for a new Nexus card? Just wondering how long it took for the conditional approval?
On the TTP website it says new applications are treated within 12-14 months, but I assume most of that is waiting for the in person interview?
Applied for a new card in Spring 2023 - still waiting on conditional approval. Seems to be somewhat of a randomness to how quickly they process. Some get it pretty quickly, and some (myself) will likely be stuck in queue for a year.
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Old Jul 30, 2023 | 9:28 pm
  #2424  
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Originally Posted by DavePC
Few data-points based on my whole family:

Myself
Applied Feb 14 2020
Conditional Approval April 2 2020
Cancelled April 3 2022 (no interviews available yet)
Re-Applied May 1 2022
Conditional Approval June 7 2022
Interviewed November 18 2022
Received Card December 2022

Father
Applied July 24 2022
Conditional Approval Feb 7 2023

Mother
Applied April 26 2022
Still Pending

Truly all over the place, although I imagine given that I'm Canadian-born and young, there's less to comb through.
Well my mom finally got conditionally approved today, so April 26 2022 - July 29 2023 (15 months?). Interesting how my dad who has a similar immigration status was much faster to clear.
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Old Aug 8, 2023 | 6:29 pm
  #2425  
 
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Just got conditionally approved 2 hours ago at 6:40pm EDT.

Applied: May 11, 2022
Conditional approval: August 8, 2023
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Old Aug 8, 2023 | 10:43 pm
  #2426  
 
Join Date: Jul 2023
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Also, I got the option to choose between an in-person interview and a remote interview, but no dates were available for remote interviews. Do all NEXUS applicants get the option to select a remote interview these days or is it only some people? I have Global Entry, if that helps.
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Old Aug 8, 2023 | 11:01 pm
  #2427  
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Originally Posted by dfw2sea
Also, I got the option to choose between an in-person interview and a remote interview, but no dates were available for remote interviews. Do all NEXUS applicants get the option to select a remote interview these days or is it only some people? I have Global Entry, if that helps.
Remote interviews are currently not available for NEXUS enrollment interviews.

Please refer to the following thread:
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Old Aug 8, 2023 | 11:06 pm
  #2428  
 
Join Date: Jul 2023
Posts: 11
Originally Posted by TWA884
Remote interviews are currently not available for NEXUS enrollment interviews.
Good to know, thank you! However, I'm still curious if everyone gets the option to schedule a remote interview (despite there being none available) or are some first-time NEXUS applicants required to do an in-person interview?

(Had to take out the link from the quote because I haven't made enough posts to be able to share URLs.)
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Old Aug 8, 2023 | 11:11 pm
  #2429  
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Originally Posted by dfw2sea
Good to know, thank you! However, I'm still curious if everyone gets the option to schedule a remote interview (despite there being none available) or are some first-time NEXUS applicants required to do an in-person interview?
There are some reports in this thread and elsewhere in the Trusted Travelers forum of Global Entry members who applied for NEXUS and received final approval of their applications without being interviewed.
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Old Aug 12, 2023 | 6:12 pm
  #2430  
 
Join Date: Sep 2016
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Data point

Applied January 2022

Conditional approval April 2023

Full approval August 2023

Interview at YVR. Canadian portion before security, US portion after, meaning you need a boarding pass and flight out. I arrived 15 minutes early for mine and finished in about 35-40 minutes. Mostly verification questions. Hope this helps!
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