Last edit by: seawolf
CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
NEXUS First Time Applications Information and Processing Timelines
#2401
Join Date: Feb 2020
Posts: 6
Applied in Canada Dec 2021
European Passport/ Canadian PR
Was conditionally approved in April 2023
Had interview on May 31 in Blaine, WA
Approved the next day, June 1st
I have not received my Nexus card yet and we had a few instances in our Townhouse complex of stolen mail. I am a little worried that its taking so long, I read on the CBP website its typically 8-10 days, which is passed.
Should I apply for a new card online or give it some more time? I tried to call CBSA's Nexus hotline but nobody every picks up.
European Passport/ Canadian PR
Was conditionally approved in April 2023
Had interview on May 31 in Blaine, WA
Approved the next day, June 1st
I have not received my Nexus card yet and we had a few instances in our Townhouse complex of stolen mail. I am a little worried that its taking so long, I read on the CBP website its typically 8-10 days, which is passed.
Should I apply for a new card online or give it some more time? I tried to call CBSA's Nexus hotline but nobody every picks up.
#2402
Join Date: Nov 2022
Posts: 7
Applied in Canada Dec 2021
European Passport/ Canadian PR
Was conditionally approved in April 2023
Had interview on May 31 in Blaine, WA
Approved the next day, June 1st
I have not received my Nexus card yet and we had a few instances in our Townhouse complex of stolen mail. I am a little worried that its taking so long, I read on the CBP website its typically 8-10 days, which is passed.
Should I apply for a new card online or give it some more time? I tried to call CBSA's Nexus hotline but nobody every picks up.
European Passport/ Canadian PR
Was conditionally approved in April 2023
Had interview on May 31 in Blaine, WA
Approved the next day, June 1st
I have not received my Nexus card yet and we had a few instances in our Townhouse complex of stolen mail. I am a little worried that its taking so long, I read on the CBP website its typically 8-10 days, which is passed.
Should I apply for a new card online or give it some more time? I tried to call CBSA's Nexus hotline but nobody every picks up.
#2403




Join Date: Aug 2019
Location: SEA
Programs: DL Silver Medallion, Avis President's Club
Posts: 222
My GE renewal was approved on June 8th and the "Activate Card" button finally appeared on June 20th (8 business days, June 19th was a federal holiday in the US), which means the new card was finally printed. I still haven't received it yet; hopefully any day now.
#2405




Join Date: Jan 2023
Location: YYZ
Posts: 25
Few data-points based on my whole family:
Myself
Applied Feb 14 2020
Conditional Approval April 2 2020
Cancelled April 3 2022 (no interviews available yet)
Re-Applied May 1 2022
Conditional Approval June 7 2022
Interviewed November 18 2022
Received Card December 2022
Father
Applied July 24 2022
Conditional Approval Feb 7 2023
Mother
Applied April 26 2022
Still Pending
Truly all over the place, although I imagine given that I'm Canadian-born and young, there's less to comb through.
Myself
Applied Feb 14 2020
Conditional Approval April 2 2020
Cancelled April 3 2022 (no interviews available yet)
Re-Applied May 1 2022
Conditional Approval June 7 2022
Interviewed November 18 2022
Received Card December 2022
Father
Applied July 24 2022
Conditional Approval Feb 7 2023
Mother
Applied April 26 2022
Still Pending
Truly all over the place, although I imagine given that I'm Canadian-born and young, there's less to comb through.
#2406


Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,602
Just curious, after your NEXUS application was cancelled, did you try to contactCanada Border Services Agency and/or U.S. Customs and Border Protection to reactivate your application since enrollment centers were closed and no appointments were available?
#2407


Join Date: Jun 2014
Programs: EY
Posts: 976
Few data-points based on my whole family:
Myself
Applied Feb 14 2020
Conditional Approval April 2 2020
Cancelled April 3 2022 (no interviews available yet)
Re-Applied May 1 2022
Conditional Approval June 7 2022
Interviewed November 18 2022
Received Card December 2022
Father
Applied July 24 2022
Conditional Approval Feb 7 2023
Mother
Applied April 26 2022
Still Pending
Truly all over the place, although I imagine given that I'm Canadian-born and young, there's less to comb through.
Myself
Applied Feb 14 2020
Conditional Approval April 2 2020
Cancelled April 3 2022 (no interviews available yet)
Re-Applied May 1 2022
Conditional Approval June 7 2022
Interviewed November 18 2022
Received Card December 2022
Father
Applied July 24 2022
Conditional Approval Feb 7 2023
Mother
Applied April 26 2022
Still Pending
Truly all over the place, although I imagine given that I'm Canadian-born and young, there's less to comb through.
#2408




Join Date: Jan 2023
Location: YYZ
Posts: 25
Yeah I sent an email and they weren't very helpful. Honestly I wasn't too fussed since I was able to get the fee covered by my Amex Plat anyway.
#2409


Join Date: Jun 2014
Programs: EY
Posts: 976
Im surprised the Platinum covered it, as only Precheck/Global Entry are officially covered, whereas Chase cards officially cover Nexus.
#2410




Join Date: Jan 2023
Location: YYZ
Posts: 25
FWIW I have a Canadian Amex Plat - but yes it was covered. Using my Biz Plat I was also able to get my APEC application covered, so it seems like they just accept any payment processed by the TTP program (makes sense, hard to really discriminate when they advertise a $100CAD credit)
#2411
Join Date: Sep 2015
Posts: 5
A long Nexus journey
Here are some revised data points based on my wife and myself:
We both applied on March 05, 2022.
I received conditional approval on March 11, 2022.
My wife had to wait for an extended period to receive her conditional approval, which finally came on April 28, 2023.
I waited until my wife received her conditional approval before scheduling the interview to avoid having to travel to the Blaine center twice.
We finally had our interview on July 03, 2023. We arrived 30 minutes early, and the reception lady was still able to check us in and she asked us for our interview letter, password, driver's license, and naturalization certificate.
We waited until our names were called and then proceeded to the interview station.
The U.S. officer conducting the interview was very pleasant. They confirmed our basic information and provided detailed explanations about the Nexus program. We then switched to the Canadian officer, who patiently explained how the Nexus lane should work and highlighted important details.
The entire interview process lasted approximately 15-20 minutes, and we received the approval notification as we were walking back to our car.
Both of us received the approval notification immediately after leaving the center. We will provide an update once we receive our Nexus cards.
We both applied on March 05, 2022.
I received conditional approval on March 11, 2022.
My wife had to wait for an extended period to receive her conditional approval, which finally came on April 28, 2023.
I waited until my wife received her conditional approval before scheduling the interview to avoid having to travel to the Blaine center twice.
We finally had our interview on July 03, 2023. We arrived 30 minutes early, and the reception lady was still able to check us in and she asked us for our interview letter, password, driver's license, and naturalization certificate.
We waited until our names were called and then proceeded to the interview station.
The U.S. officer conducting the interview was very pleasant. They confirmed our basic information and provided detailed explanations about the Nexus program. We then switched to the Canadian officer, who patiently explained how the Nexus lane should work and highlighted important details.
The entire interview process lasted approximately 15-20 minutes, and we received the approval notification as we were walking back to our car.
Both of us received the approval notification immediately after leaving the center. We will provide an update once we receive our Nexus cards.
#2412
Original Member




Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
FWIW I have a Canadian Amex Plat - but yes it was covered. Using my Biz Plat I was also able to get my APEC application covered, so it seems like they just accept any payment processed by the TTP program (makes sense, hard to really discriminate when they advertise a $100CAD credit)
#2413
Join Date: Nov 2021
Posts: 6
Here are some revised data points based on my wife and myself:
We both applied on March 05, 2022.
I received conditional approval on March 11, 2022.
My wife had to wait for an extended period to receive her conditional approval, which finally came on April 28, 2023.
I waited until my wife received her conditional approval before scheduling the interview to avoid having to travel to the Blaine center twice.
We finally had our interview on July 03, 2023. We arrived 30 minutes early, and the reception lady was still able to check us in and she asked us for our interview letter, password, driver's license, and naturalization certificate.
We waited until our names were called and then proceeded to the interview station.
The U.S. officer conducting the interview was very pleasant. They confirmed our basic information and provided detailed explanations about the Nexus program. We then switched to the Canadian officer, who patiently explained how the Nexus lane should work and highlighted important details.
The entire interview process lasted approximately 15-20 minutes, and we received the approval notification as we were walking back to our car.
Both of us received the approval notification immediately after leaving the center. We will provide an update once we receive our Nexus cards.
We both applied on March 05, 2022.
I received conditional approval on March 11, 2022.
My wife had to wait for an extended period to receive her conditional approval, which finally came on April 28, 2023.
I waited until my wife received her conditional approval before scheduling the interview to avoid having to travel to the Blaine center twice.
We finally had our interview on July 03, 2023. We arrived 30 minutes early, and the reception lady was still able to check us in and she asked us for our interview letter, password, driver's license, and naturalization certificate.
We waited until our names were called and then proceeded to the interview station.
The U.S. officer conducting the interview was very pleasant. They confirmed our basic information and provided detailed explanations about the Nexus program. We then switched to the Canadian officer, who patiently explained how the Nexus lane should work and highlighted important details.
The entire interview process lasted approximately 15-20 minutes, and we received the approval notification as we were walking back to our car.
Both of us received the approval notification immediately after leaving the center. We will provide an update once we receive our Nexus cards.
#2415
Join Date: Jul 2023
Posts: 1
First time applying for Nexus
Applied: Feb 23, 2023
Status: Canadian Citizen (born in Canada)
Conditional approval: PENDING REVIEW
Just wondering if the processing times have sped up or still lagging behind. From what others have detailed most Canadian Citizens are getting conditional approval rather quickly 1-2 months after applying on average. Is there something I can do to check what is taking my application to get conditional approval?
Appreciate any insights.
Applied: Feb 23, 2023
Status: Canadian Citizen (born in Canada)
Conditional approval: PENDING REVIEW
Just wondering if the processing times have sped up or still lagging behind. From what others have detailed most Canadian Citizens are getting conditional approval rather quickly 1-2 months after applying on average. Is there something I can do to check what is taking my application to get conditional approval?
Appreciate any insights.



