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NEXUS First Time Applications Information and Processing Timelines

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Old Mar 6, 2017, 1:27 pm
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Last edit by: seawolf
CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!

5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11


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NEXUS First Time Applications Information and Processing Timelines

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Old Jun 22, 2023 | 12:54 pm
  #2401  
 
Join Date: Feb 2020
Posts: 6
Applied in Canada Dec 2021
European Passport/ Canadian PR
Was conditionally approved in April 2023
Had interview on May 31 in Blaine, WA
Approved the next day, June 1st

I have not received my Nexus card yet and we had a few instances in our Townhouse complex of stolen mail. I am a little worried that its taking so long, I read on the CBP website its typically 8-10 days, which is passed.

Should I apply for a new card online or give it some more time? I tried to call CBSA's Nexus hotline but nobody every picks up.
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Old Jun 22, 2023 | 1:32 pm
  #2402  
 
Join Date: Nov 2022
Posts: 7
Originally Posted by Chris_DUS
Applied in Canada Dec 2021
European Passport/ Canadian PR
Was conditionally approved in April 2023
Had interview on May 31 in Blaine, WA
Approved the next day, June 1st

I have not received my Nexus card yet and we had a few instances in our Townhouse complex of stolen mail. I am a little worried that its taking so long, I read on the CBP website its typically 8-10 days, which is passed.

Should I apply for a new card online or give it some more time? I tried to call CBSA's Nexus hotline but nobody every picks up.
When I had my interview last Tuesday in Blaine, they told it could take upto 3 weeks. So, I would wait for another week before raising a new card request.
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Old Jun 22, 2023 | 2:17 pm
  #2403  
zmb
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Originally Posted by Chris_DUS
I have not received my Nexus card yet and we had a few instances in our Townhouse complex of stolen mail. I am a little worried that its taking so long, I read on the CBP website its typically 8-10 days, which is passed.
I'm assuming all trusted traveler cards follow the same printing process, but the wait time is on the long side for GE too.

My GE renewal was approved on June 8th and the "Activate Card" button finally appeared on June 20th (8 business days, June 19th was a federal holiday in the US), which means the new card was finally printed. I still haven't received it yet; hopefully any day now.
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Old Jun 23, 2023 | 1:01 pm
  #2404  
 
Join Date: Feb 2020
Posts: 6
Update: just received my card in the mail. Interview 5/31, card received 6/23
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Old Jun 27, 2023 | 10:01 pm
  #2405  
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Join Date: Jan 2023
Location: YYZ
Posts: 25
Few data-points based on my whole family:

Myself
Applied Feb 14 2020
Conditional Approval April 2 2020
Cancelled April 3 2022 (no interviews available yet)
Re-Applied May 1 2022
Conditional Approval June 7 2022
Interviewed November 18 2022
Received Card December 2022

Father
Applied July 24 2022
Conditional Approval Feb 7 2023

Mother
Applied April 26 2022
Still Pending

Truly all over the place, although I imagine given that I'm Canadian-born and young, there's less to comb through.
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Old Jun 28, 2023 | 8:48 am
  #2406  
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Location: SFO
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Originally Posted by DavePC
Few data-points based on my whole family:

Myself
Applied Feb 14 2020
Conditional Approval April 2 2020
Cancelled April 3 2022 (no interviews available yet)
Re-Applied May 1 2022
Conditional Approval June 7 2022
Interviewed November 18 2022
Received Card December 2022
Just curious, after your NEXUS application was cancelled, did you try to contactCanada Border Services Agency and/or U.S. Customs and Border Protection to reactivate your application since enrollment centers were closed and no appointments were available?
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Old Jun 29, 2023 | 7:10 am
  #2407  
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Join Date: Jun 2014
Programs: EY
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Originally Posted by DavePC
Few data-points based on my whole family:

Myself
Applied Feb 14 2020
Conditional Approval April 2 2020
Cancelled April 3 2022 (no interviews available yet)
Re-Applied May 1 2022
Conditional Approval June 7 2022
Interviewed November 18 2022
Received Card December 2022

Father
Applied July 24 2022
Conditional Approval Feb 7 2023

Mother
Applied April 26 2022
Still Pending

Truly all over the place, although I imagine given that I'm Canadian-born and young, there's less to comb through.
After the fact but if you had scheduled an appointment (though centers had not opened yet) before the 2 year mark of the conditional approval had passed your application would have remained active. Even if the appointment was subsequently canceled by you or CBP/ CBSA.
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Old Jun 29, 2023 | 11:39 pm
  #2408  
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Join Date: Jan 2023
Location: YYZ
Posts: 25
Originally Posted by 1KChinito
Just curious, after your NEXUS application was cancelled, did you try to contactCanada Border Services Agency and/or U.S. Customs and Border Protection to reactivate your application since enrollment centers were closed and no appointments were available?
Yeah I sent an email and they weren't very helpful. Honestly I wasn't too fussed since I was able to get the fee covered by my Amex Plat anyway.
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Old Jun 30, 2023 | 6:30 am
  #2409  
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Originally Posted by DavePC
Yeah I sent an email and they weren't very helpful. Honestly I wasn't too fussed since I was able to get the fee covered by my Amex Plat anyway.
Im surprised the Platinum covered it, as only Precheck/Global Entry are officially covered, whereas Chase cards officially cover Nexus.
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Old Jul 2, 2023 | 11:19 pm
  #2410  
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Join Date: Jan 2023
Location: YYZ
Posts: 25
Originally Posted by xobile
Im surprised the Platinum covered it, as only Precheck/Global Entry are officially covered, whereas Chase cards officially cover Nexus.
FWIW I have a Canadian Amex Plat - but yes it was covered. Using my Biz Plat I was also able to get my APEC application covered, so it seems like they just accept any payment processed by the TTP program (makes sense, hard to really discriminate when they advertise a $100CAD credit)
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Old Jul 3, 2023 | 11:41 pm
  #2411  
 
Join Date: Sep 2015
Posts: 5
A long Nexus journey

Here are some revised data points based on my wife and myself:

We both applied on March 05, 2022.
I received conditional approval on March 11, 2022.
My wife had to wait for an extended period to receive her conditional approval, which finally came on April 28, 2023.
I waited until my wife received her conditional approval before scheduling the interview to avoid having to travel to the Blaine center twice.
We finally had our interview on July 03, 2023. We arrived 30 minutes early, and the reception lady was still able to check us in and she asked us for our interview letter, password, driver's license, and naturalization certificate.
We waited until our names were called and then proceeded to the interview station.
The U.S. officer conducting the interview was very pleasant. They confirmed our basic information and provided detailed explanations about the Nexus program. We then switched to the Canadian officer, who patiently explained how the Nexus lane should work and highlighted important details.
The entire interview process lasted approximately 15-20 minutes, and we received the approval notification as we were walking back to our car.
Both of us received the approval notification immediately after leaving the center. We will provide an update once we receive our Nexus cards.
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Old Jul 4, 2023 | 8:57 am
  #2412  
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Originally Posted by DavePC
FWIW I have a Canadian Amex Plat - but yes it was covered. Using my Biz Plat I was also able to get my APEC application covered, so it seems like they just accept any payment processed by the TTP program (makes sense, hard to really discriminate when they advertise a $100CAD credit)
Doesnt work like that for US Plat AMEX. Not covered.
SPN Lifer likes this.
seawolf is offline  
Old Jul 10, 2023 | 8:48 am
  #2413  
 
Join Date: Nov 2021
Posts: 6
Originally Posted by harver
Here are some revised data points based on my wife and myself:

We both applied on March 05, 2022.
I received conditional approval on March 11, 2022.
My wife had to wait for an extended period to receive her conditional approval, which finally came on April 28, 2023.
I waited until my wife received her conditional approval before scheduling the interview to avoid having to travel to the Blaine center twice.
We finally had our interview on July 03, 2023. We arrived 30 minutes early, and the reception lady was still able to check us in and she asked us for our interview letter, password, driver's license, and naturalization certificate.
We waited until our names were called and then proceeded to the interview station.
The U.S. officer conducting the interview was very pleasant. They confirmed our basic information and provided detailed explanations about the Nexus program. We then switched to the Canadian officer, who patiently explained how the Nexus lane should work and highlighted important details.
The entire interview process lasted approximately 15-20 minutes, and we received the approval notification as we were walking back to our car.
Both of us received the approval notification immediately after leaving the center. We will provide an update once we receive our Nexus cards.
can someone use the U.S. passport as proof of citizenship instead of the naturalization certificate?
Zerocold is offline  
Old Jul 10, 2023 | 9:00 am
  #2414  
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Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,602
Originally Posted by Zerocold
can someone use the U.S. passport as proof of citizenship instead of the naturalization certificate?
Yes.
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1KChinito is offline  
Old Jul 16, 2023 | 10:41 pm
  #2415  
 
Join Date: Jul 2023
Posts: 1
First time applying for Nexus

Applied: Feb 23, 2023
Status: Canadian Citizen (born in Canada)
Conditional approval: PENDING REVIEW

Just wondering if the processing times have sped up or still lagging behind. From what others have detailed most Canadian Citizens are getting conditional approval rather quickly 1-2 months after applying on average. Is there something I can do to check what is taking my application to get conditional approval?

Appreciate any insights.
SuperImposed is offline  


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