Last edit by: seawolf
CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11
NEXUS First Time Applications Information and Processing Timelines
#1666




Join Date: Oct 2018
Posts: 10
[MENTION=179301]skemsley[/MENTION], sorry am still living in the past! Yes, it's been more than 90 days now and we are still waiting on conditional approval.
I guess i will reach out to them via email and see. I am actually applying after GE. I had to email them and the next day it got approved!
Let's try it here as well
*I just called 1-877-227-5511 stated on a message I got after I submitted status check request on TTP website and it played a recorded message that, "Due to lapse of appropriation our CBP center is closed. Hello we are closed!".
I also noticed that the Canadian website is showing a wait time of 39 days now for Nexus, I think I saw 35 earlier.
I guess we need to wait a bit longer. Did anyone else have their application approved during this shutdown?
I guess i will reach out to them via email and see. I am actually applying after GE. I had to email them and the next day it got approved!
Let's try it here as well

*I just called 1-877-227-5511 stated on a message I got after I submitted status check request on TTP website and it played a recorded message that, "Due to lapse of appropriation our CBP center is closed. Hello we are closed!".
I also noticed that the Canadian website is showing a wait time of 39 days now for Nexus, I think I saw 35 earlier.
I guess we need to wait a bit longer. Did anyone else have their application approved during this shutdown?
Last edited by gulrajb; Jan 3, 2019 at 10:52 am Reason: Additional information
#1667
Join Date: Aug 2008
Location: YYZ
Programs: AC*E 50K
Posts: 32
[MENTION=905371]gulrajb[/MENTION] What email address do you have to check on this, is it with Canadian border services or US? I assumed that the US government shutdown is causing a lot of the problems here, the Canadian wait times may not account for any work stoppages for the US part of the approval.
#1669




Join Date: Oct 2018
Posts: 10
Quick update:
US CBP responded pretty quickly and basically told me to wait for 3-5 months.
They referred to the following page:
https://help.cbp.gov/app/answers/detail/a_id/1332
US CBP responded pretty quickly and basically told me to wait for 3-5 months.
They referred to the following page:
https://help.cbp.gov/app/answers/detail/a_id/1332
#1671




Join Date: Oct 2018
Posts: 10
The Canadian website says that their side is not impacted by shutdown, ofcourse, so they are asking people to come to interview as planned but will have to reschedule interview for US officers at a later time to complete the process. For some people it might give them an additional opportunity to visit Canada and for some it might be irritating lol.
Link:
https://www.cbsa-asfc.gc.ca/prog/nexus/menu-eng.html
#1672
Join Date: Aug 2008
Location: YYZ
Programs: AC*E 50K
Posts: 32
This only works if you're already conditionally approved, which is what most of us seem to be waiting for. Since the conditional approval has to pass through both governments, that's likely at a standstill until the shutdown is over.
#1673




Join Date: Jun 2014
Programs: UA MM, Marriott LT Plat
Posts: 5,227
Mine still is "Pending Review" after about 2 1/2 months. My understanding is it's in the hands of the Canadian authorities as I have Global Entry already.
#1677
Join Date: Nov 2018
Location: Canada
Posts: 37
They don't automatically call you when it's ready.
Some people who applied by paper were conditionally approved for 1-2 months before they phoned in and found out about it.
#1678




Join Date: Apr 2014
Location: USA
Posts: 240
Well, I am getting in touch anyway. Hopefully, things will move.
#1679
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist




Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,803
Folks,
While some natural deviation is obviously OK, please let's keep the focus of this discussion on NEXUS first time applications processing timelines.
If you wish to further discuss issues with NEXUS paper applications, please do so in The NEXUS Information Thread.
Thank you,
TWA884
Travel Safety/Security co-moderator
While some natural deviation is obviously OK, please let's keep the focus of this discussion on NEXUS first time applications processing timelines.
If you wish to further discuss issues with NEXUS paper applications, please do so in The NEXUS Information Thread.
Thank you,
TWA884
Travel Safety/Security co-moderator
#1680
Join Date: Nov 2018
Location: Canada
Posts: 37
They don't send a letter saying I should schedule an interview? Seems like a flawed system. According to the CBSA it says I should get a letter: https://www.cbsa-asfc.gc.ca/prog/nex...apier-eng.html
Well, I am getting in touch anyway. Hopefully, things will move.
Well, I am getting in touch anyway. Hopefully, things will move.
I was wrong to say that they don't send a letter, as some people did receive a letter. But you should call in.
<deleted by moderator>
Last edited by TWA884; Jan 13, 2019 at 9:33 am Reason: Opinion/commentary better left for the Policy Debate Forum






