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NEXUS First Time Applications Information and Processing Timelines

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Old Mar 6, 2017, 1:27 pm
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CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!

5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11


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NEXUS First Time Applications Information and Processing Timelines

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Old Nov 17, 2018 | 11:21 am
  #1636  
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Originally Posted by nhlfan79
The agent was very nice and said she would have been willing to review his application on the spot and do the interview, but after checking their records, said she couldn't help us because his background check already had been assigned out to another agent and, thus,could not be reassigned to her to process right then and there. She said my son's case is part of a five-month backlog of applications, and that the order in which they're processed is completely random and not necessarily by date received. I thought that was a bit odd, but if that's what it is, that's what it is.

So, we continue to wait.
That is really an interesting piece of information... that she could've done the background check on the spot? How/where? I didn't know there places you can apply in person.

Also, you said "Canadian customs agent"; do you live in Canada?

I too agree that from the volunteered posting here it seems they are not processed in the order they are received.
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Old Nov 17, 2018 | 1:07 pm
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Originally Posted by Gongzuokuang
That is really an interesting piece of information... that she could've done the background check on the spot? How/where? I didn't know there places you can apply in person.

Also, you said "Canadian customs agent"; do you live in Canada?

I too agree that from the volunteered posting here it seems they are not processed in the order they are received.
That's not what I meant. My son and wife both applied online at the same time on August 3. My wife got conditional approval on September 29, but we heard nothing about my son. We live in the southeast USA, and had a family trip planned to Niagara Falls the first week of October. When my wife went for her interview at Ft. Erie, Ontario, we simply asked the interviewer if she could see what the hold up was with my son's application. She looked into it while we were sitting there by checking their computer database. Had his case not already been assigned to someone else, she would've "pulled it from the stack" of pending unassigned applications and done it right there, simply for our convenience. (He's 13 with no criminal history and no international travel. There's no real background to vet for him). But since my son's application was already on some other agent's To Do list, there was nothing she could do to expedite his conditional approval. So, we did only my wife's interview and left. I appreciated them even trying to see if it could be done.
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Old Nov 17, 2018 | 2:38 pm
  #1638  
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Originally Posted by nhlfan79
(He's 13 with no criminal history and no international travel. There's no real background to vet for him). But since my son's application was already on some other agent's To Do list, there was nothing she could do to expedite his conditional approval. So, we did only my wife's interview and left. I appreciated them even trying to see if it could be done.
My son was a little older, and just got approved (yesterday) after 50 days. Drove me crazy. My guess is that if you didn't get it a 35-50 days, then you'll probably by 50-60 days. Here was the plot I did (because of course, it just HAD to be done, right? )

The horizontal axis is the date applied (in order beginning around late June through early October.) The vertical axis is the number of days waited. A pretty clear grouping emerged. There wasn't many of over the 35-40 day mark, but I would imagine we'll start seeing reports posted over the next week or so. I already found a few, but was too lazy to update the graph now that my son was approved.

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Old Nov 17, 2018 | 7:28 pm
  #1639  
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My Conditional Approval

I just found this site today and,thanks to advice seen here,I checked my application this afternoon and found that I was conditionally approved.I applied on 9/28 but cannot be sure exactly when I was approved because I hadn't checked my application for a couple of weeks.I'll probably wait until after Thanksgiving to go up to Vermont for the interview.
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Old Nov 18, 2018 | 8:43 am
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Originally Posted by Gongzuokuang
The horizontal axis is the date applied (in order beginning around late June through early October.) The vertical axis is the number of days waited. A pretty clear grouping emerged.
I am confused.
Looking at the horizonal axis, it goes from 0..70. So does 70 correspond to 70 days after late June?

Also, is the vertical axis business days or overall days?
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Old Nov 18, 2018 | 9:11 am
  #1641  
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Originally Posted by Montoya080
I am confused.
Looking at the horizonal axis, it goes from 0..70. So does 70 correspond to 70 days after late June?

Also, is the vertical axis business days or overall days?
The vertical axis is the number of days they waited for conditional approval.

The horizontal axis is the number of data points. The first one is from June, and they needed to wait 89 days. Second datapoint 7/3; waited 10 days. Third datapoint 7/3, waited 62 days. And so on.

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Old Nov 20, 2018 | 9:06 am
  #1642  
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I'm at one month and counting. Still "Pending review".
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Old Nov 21, 2018 | 3:17 pm
  #1643  
 
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68 Business days for me, 54 for wife and kids still "pending review". I wonder if I can get my money back, the last time I came across, the Nexus line was 30+ deep and the regular was 0. Seems to be a worsening trend for this and I'm guessing it's not going to get better based on the waiting time for applications
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Old Nov 21, 2018 | 7:03 pm
  #1644  
 
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Originally Posted by Gongzuokuang
The vertical axis is the number of days they waited for conditional approval.

The horizontal axis is the number of data points. The first one is from June, and they needed to wait 89 days. Second datapoint 7/3; waited 10 days. Third datapoint 7/3, waited 62 days. And so on.
Any chance you can add a new column showing the country of residence of the person for each application?
FlyerTalk requires us to enter this info when signing up for the forum and it's in people's profiles.
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Old Nov 22, 2018 | 6:28 am
  #1645  
 
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Applied 6-Aug-18 - it has been 76 business days (I'm Canadian) my daughter applied same time and was approved early Sept. - do they ever lose your application? Is there anyone you can call to investigate if it never comes. It seems everyone has received their approval before 76 days on here so now starting to wonder... nothing new on my dashboard again today
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Old Nov 22, 2018 | 6:35 pm
  #1646  
 
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Phone #

Originally Posted by divadawn515
Applied 6-Aug-18 - it has been 76 business days (I'm Canadian) my daughter applied same time and was approved early Sept. - do they ever lose your application? Is there anyone you can call to investigate if it never comes. It seems everyone has received their approval before 76 days on here so now starting to wonder... nothing new on my dashboard again today
I would suggest contacting Canadian Processing Centre : https://www.cbsa-asfc.gc.ca/prog/nexus/menu-eng.html#info-reg

800-842-7647 Residents of Ontario and the United States Monday to Friday, 8:30 a.m. to 4:30 p.m. ET
(except holidays) - they were very helpful in my case....
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Old Nov 23, 2018 | 9:29 am
  #1647  
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Originally Posted by Iceland
I would suggest contacting Canadian Processing Centre : https://www.cbsa-asfc.gc.ca/prog/nexus/menu-eng.html#info-reg

800-842-7647 Residents of Ontario and the United States Monday to Friday, 8:30 a.m. to 4:30 p.m. ET
(except holidays) - they were very helpful in my case....
Thanks for the tip. I just called CBSA and the nice woman I spoke to said they are taking two to three months now due to a very high volume of applications.
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Old Nov 26, 2018 | 4:23 pm
  #1648  
 
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Originally Posted by nhlfan79
That's not what I meant. My son and wife both applied online at the same time on August 3. My wife got conditional approval on September 29, but we heard nothing about my son. We live in the southeast USA, and had a family trip planned to Niagara Falls the first week of October. When my wife went for her interview at Ft. Erie, Ontario, we simply asked the interviewer if she could see what the hold up was with my son's application. She looked into it while we were sitting there by checking their computer database. Had his case not already been assigned to someone else, she would've "pulled it from the stack" of pending unassigned applications and done it right there, simply for our convenience. (He's 13 with no criminal history and no international travel. There's no real background to vet for him). But since my son's application was already on some other agent's To Do list, there was nothing she could do to expedite his conditional approval. So, we did only my wife's interview and left. I appreciated them even trying to see if it could be done.
Son finally conditionally approved today, November 26. He had applied on August 3. 77 business days, to my unofficial count.
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Old Nov 29, 2018 | 9:49 am
  #1649  
 
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Originally Posted by Krista1020
Applied for husband and myself Aug 6th. Husband got conditionally approved Sept 20th (34 business days). I'm still waiting on my application 66 business days so far.
I applied for my kids on Sept 17th no response yet they're at 36 business days.

Update - Kids just got approved 11/7/18 and 11/8/19 so 38 and 39 business days for them. I still havent been approved....
Update I just got conditionally approved 11/27/18 aprox 82 business days not including any holidays
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Old Nov 30, 2018 | 2:39 pm
  #1650  
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Interview

Applied 9/29...just had my interview at Derby Line,VT yesterday...was told to expect the card in 4-6 weeks.
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