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NEXUS First Time Applications Information and Processing Timelines

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Old Mar 6, 2017, 1:27 pm
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Last edit by: seawolf
CBSA published NEXUS processing times to get to conditional approval can be found here. The most recently published processing time is below, along with a short history of recent official published times. A longer history of published wait times is here, via the Internet Archive Wayback machine. Please post your personal experiences below in the thread. All posts are appreciated. Thank you/Merci!

5 business days as of 2020-04-29
30 business days as of 2020-02-17
39 business days as of 2019-10-07
40 business days as of 2019-08-28
25 business days as of 2019-04-11


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NEXUS First Time Applications Information and Processing Timelines

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Old Jan 22, 2018 | 8:04 am
  #1486  
All eyes on you!
5 Years on Site
 
Join Date: May 2016
Location: YUL
Programs: Aeroplan, NEXUS
Posts: 443
Applied Online: 6 January 2018
Conditionally Approved: 23 January 2018
Interviewed: 24 January 2018 (YUL)
Approved:
Card Arrived:

Last edited by OSSYULYYZ; Jan 25, 2018 at 4:45 pm
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Old Jan 22, 2018 | 8:09 am
  #1487  
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Join Date: Aug 2011
Location: Austin, Texas
Programs: Airline nobody. Sad!
Posts: 26,062
Originally Posted by OSSYULYYZ
Is the processing time to get to conditional approval going to increase because of the US gov't shutdown?
Depends how much of CBP is considered essential. Obviously, much of CBP is considered essential. There are still agents at the ports of entry, so CBP hasn't (and won't) fully shut down. I'm just not sure how it goes in terms of processing, if the people who process NEXUS/GE are still on the job today. US passport processing is shut down, but of course that is through the State Department, and not DHS/CBP.

Probably any longer discussion best left for the main NEXUS thread, and politically-oriented discussion to OMNI/PR of course.
TheBOSman is offline  
Old Jan 23, 2018 | 11:26 am
  #1488  
 
Join Date: Jan 2018
Programs: Hilton Honors
Posts: 2
Applied Online: November 8, 2017
Conditionally Approved: December 8, 2017
Interviewed:Jan 6, 2018 (Blaine, WA)
Approved: Jan 6, 2018
Card Arrived:Jan 13, 2018
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Old Jan 26, 2018 | 9:56 am
  #1489  
 
Join Date: Jul 2016
Location: YYZ
Programs: Bonvoy LT Plat, Current Titanium, AC SE, x-SPG fanatic
Posts: 42
Application 1 (me):
Applied Online: Jan 2, 2018 @7 PM
Conditionally Approved: Jan 24, 2018
Interview: Feb 5, 2019 (Ft. Erie)
Approved: Feb 5, 2019
Card Arrival: Feb 13, 2019 (YYZ)

Application 2 (wife):
Applied Online: Jan 2, 2018 @6:45 PM
Conditionally Approved: TBD
Interview: Feb 5, 2019 (Ft. Erie)
Approved: Feb 5, 2019
Card Arrival: Feb 13, 2019 (YYZ)

Last edited by Zeeflys; Feb 14, 2018 at 7:53 am
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Old Jan 28, 2018 | 11:32 pm
  #1490  
 
Join Date: Jan 2018
Posts: 1
Hi, brand new to posting here, but I found this thread very helpful when applying for NEXUS so sharing our timeline. I applied for myself, my husband, and three minor children.

Applied Online: December 16, 2017
Conditionally Approved: January 10, 2018
Interviewed: January 27, 2018 (Blaine, WA)
Approved: January 27, 2018 (10 minutes after we left the office)
Card Arrived: not yet
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Old Jan 29, 2018 | 8:43 am
  #1491  
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20 Years on Site
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,602
Originally Posted by aag13
Hi, brand new to posting here, but I found this thread very helpful when applying for NEXUS so sharing our timeline. I applied for myself, my husband, and three minor children.

Applied Online: December 16, 2017
Conditionally Approved: January 10, 2018
Interviewed: January 27, 2018 (Blaine, WA)
Approved: January 27, 2018 (10 minutes after we left the office)
Card Arrived: not yet
Welcome to FT. Thank you for sharing.
1KChinito is offline  
Old Feb 6, 2018 | 12:05 pm
  #1492  
 
Join Date: Feb 2018
Posts: 7
nexus processing time 2018

Hello,

I have sent out an initial application back in end Oct 2017 and still waiting for conditional approval as of today. I do not know what is taking so long. Please advise on the current processing time

Thanks.
harry001in is offline  
Old Feb 6, 2018 | 1:01 pm
  #1493  
 
Join Date: Aug 2017
Posts: 177
Originally Posted by harry001in
Hello,

I have sent out an initial application back in end Oct 2017 and still waiting for conditional approval as of today. I do not know what is taking so long. Please advise on the current processing time

Thanks.
Yes, 3+ months is longer than normal, although not outside the extremes other people experience (as you can see above). But we'll need more information.

It sounds like you applied by mail. Is that the case? If so, just to be sure, have you received a communication that indicates that your application was actually received and is being processed?
Newbie2FT is offline  
Old Feb 6, 2018 | 1:07 pm
  #1494  
 
Join Date: Feb 2018
Posts: 7
I filled out an application online. Is there a contact number to inquire about it?
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Old Feb 6, 2018 | 2:32 pm
  #1495  
 
Join Date: Aug 2017
Posts: 177
Originally Posted by harry001in
I filled out an application online. Is there a contact number to inquire about it?
Because you applied online, and are presumably actually looking at your status on the TTP website, you can be quite sure that your application was actually received.

Calling is unlikely to speed up the review process, especially because you're within the general time frame for reviewing applications.

(Were you born/did you live in another country? Your username seems to suggest India. Citizenships/residencies in a country other than the US or Canada can slow down the review process.)

If you really want to call, here are are some phone numbers for the application center or CBP hotlines, ranked in rough order of usefulness, based on other peoples' reports:

202-325-8060
844-875-6446
855-873-4637
877-227-5511

If you can't reach any of them, you can call either your local Nexus enrolment centre or your local Global Entry enrollment center to try to ask for information. But individual CBSA/CBP officers are even less likely to provide you with useful information about your application pre-interview stage.
Newbie2FT is offline  
Old Feb 6, 2018 | 3:15 pm
  #1496  
All eyes on you!
5 Years on Site
 
Join Date: May 2016
Location: YUL
Programs: Aeroplan, NEXUS
Posts: 443
Originally Posted by OSSYULYYZ
Applied Online: 6 January 2018
Conditionally Approved: 23 January 2018
Interviewed: 24 January 2018 (YUL)
Approved:
Card Arrived:
UPDATE:
Applied Online: 6 January 2018
Conditionally Approved: 23 January 2018
Interviewed: 24 January 2018 (YUL)
Approved: 26 January 2018 (US Agent forgot to click approve apparently)
Card Arrived: 6 February 2018
OSSYULYYZ is offline  
Old Feb 7, 2018 | 7:29 am
  #1497  
 
Join Date: Feb 2018
Posts: 7
Thanks. I am a Canadian citizen. Hopefully my application will come into their consideration soon.
harry001in is offline  
Old Feb 8, 2018 | 9:25 am
  #1498  
 
Join Date: Aug 2016
Posts: 33
Originally Posted by harry001in
I filled out an application online. Is there a contact number to inquire about it?
I would suggest a phone call to Nexus Canadian Processing Centre:

Travel often? Apply for NEXUS - Official Web site

I found them very helpful last time I phoned to ask a question.
Iceland is offline  
Old Feb 17, 2018 | 8:41 am
  #1499  
 
Join Date: Mar 2011
Posts: 1,664
Applied Online: January 24, 2017
Conditionally Approved:
Interviewed:
Approved:
Card Arrived:
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Old Feb 19, 2018 | 9:17 pm
  #1500  
 
Join Date: Oct 2009
Location: Toronto, Canada
Posts: 8
Applied Online: Jan 4 2018
Conditionally Approved: Feb 7 2018
Interviewed: Feb 8 2018 (YYZ)
Approved: Feb 8 2018
Card Arrived: Feb 19 2018
Mike72 is offline  


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