Anyone Ever Get Turned Down for Global Entry?
#316
Join Date: Nov 2007
Location: WAS
Programs: enjoyed being warm spit for a few years on CO/UA but now nothing :(
Posts: 2,507
As they should be, since PreCheck need concern itself only with identifying those incredibly rare individuals predisposed to terrorism. GE has an exponentially tougher mandate: to find people whose risk of breaking customs laws is so low that they can be trusted to waltz through checkpoints with almost no chance of being inspected.
Of course if someone enters the US with a new Rolex hidden in their bag, no one is physically harmed. The two really are apples and oranges.
Of course if someone enters the US with a new Rolex hidden in their bag, no one is physically harmed. The two really are apples and oranges.
#317
Join Date: Apr 2012
Location: SFO; SJC
Programs: UA Silver; WN; Marriott; SPG; Hilton; IHG; National; TSA Pre; Clear
Posts: 199
I was turned down for GE due to a conviction of wet reckless driving (reduced charge for a DUI).
#318
Join Date: Aug 2011
Posts: 11
I was denied for Global Entry Program back in September with the reasoning as "Other - No Comment". I called to talk with a supervisor at Dulles as was noted on their site but was told that in no circumstance will that happen. I wrote a letter which was tough since how do you appeal when you literally have no clue why you are denied. I've had a clean criminal record my entire life and the worst item is a couple of speeding tickets when I was in my early 20's (I am now 43) and one for not stopping at a stop sign 3 years ago.
When I went for my initial interview I was told that my acceptance letter would appear in my account in a couple of days. However, one weird question came up in the interview about adoption which I had to ask twice. I did note we were hoping for a domestic adoption with an infant and all of the paperwork had been filled out. He did note that sometimes folks that are in the adoption process are accidentally denied but he would include a note about it. I didn't think anything about it until my denial letter arrived since it didn't seem like it would even be an issue.
I've since sent in my paperwork with the appeal noting I am allowed to adopt in the US only. I know it shouldn't bother me but like some other folks just not knowing makes you go crazy especially in the day of identity theft. Not sure what I can do next since I've called, sent a certified letter, and a e-mail follow-up just to see when I would receive a response. As you can imagine that didn't happen.
I thought about going for TSA-Pre but now I am paranoid since normally I could agree to those terms but now I am not exactly sure what is sitting in my records. I can completely understand with the other folks on this thread who are just livid since it seems like GOES should at least be able to provide some form of accountability while keeping the country safe. (This from a guy who believes NSA did nothing wrong).
When I went for my initial interview I was told that my acceptance letter would appear in my account in a couple of days. However, one weird question came up in the interview about adoption which I had to ask twice. I did note we were hoping for a domestic adoption with an infant and all of the paperwork had been filled out. He did note that sometimes folks that are in the adoption process are accidentally denied but he would include a note about it. I didn't think anything about it until my denial letter arrived since it didn't seem like it would even be an issue.
I've since sent in my paperwork with the appeal noting I am allowed to adopt in the US only. I know it shouldn't bother me but like some other folks just not knowing makes you go crazy especially in the day of identity theft. Not sure what I can do next since I've called, sent a certified letter, and a e-mail follow-up just to see when I would receive a response. As you can imagine that didn't happen.
I thought about going for TSA-Pre but now I am paranoid since normally I could agree to those terms but now I am not exactly sure what is sitting in my records. I can completely understand with the other folks on this thread who are just livid since it seems like GOES should at least be able to provide some form of accountability while keeping the country safe. (This from a guy who believes NSA did nothing wrong).
#319
Join Date: Nov 2006
Location: Detroit; Formerly Dubai
Posts: 3,652
On the criteria for Nexus, it says you are ineligible if you have had any criminal conviction that has not been pardoned.
http://www.cbsa-asfc.gc.ca/prog/nexu...admis-eng.html
Expungment is not listed. I'm not sure what to make of this distinction.
http://www.cbsa-asfc.gc.ca/prog/nexu...admis-eng.html
Expungment is not listed. I'm not sure what to make of this distinction.
#320
Join Date: Jan 2013
Location: Chicago
Posts: 425
There are a number of stories where people had their Global Entry revoked for mysterious reasons and they will not give a specific reason. Perhaps it is because of these mistaken "associations." Then it makes one wonder, where are they coming up with these erroneous associations? What is their source of information?
Here's a link where you can order your Lexis Nexis report:
http://www.lexisnexis.com/privacy/fo...formation.aspx
#321
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
I thought about going for TSA-Pre but now I am paranoid since normally I could agree to those terms but now I am not exactly sure what is sitting in my records. I can completely understand with the other folks on this thread who are just livid since it seems like GOES should at least be able to provide some form of accountability while keeping the country safe. (This from a guy who believes NSA did nothing wrong).
In our case, however, 80% of the reason we wanted it was Pre-Check, and when I went ahead and applied for the standalone Pre-Check program I was quickly accepted. YMMV, but I'd go ahead and apply for Pre-Check if you think you'll find it useful.
#322
Join Date: Oct 2013
Posts: 4
finally heard back from the ombudsman's office
as expected no more information was provided so im just stuck having no idea what i could have done to be denied. At this point ive given up ever knowing or getting access to any of these programs. unfortunately i will always have an uneasy feeling thinking i am forgetting about something in my past.
#323
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
As I mention upthread, GE seems to have a uniquely high rejection rate. Pre-check on its own is very valuable, and appears to be much easier to attain. No reason to let your GE denial dissuade you from it.
#324
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,419
I think that GE should at a minimum explain each rejection based on something, even if generic (e.g., non-ordinary travel patterns; multiple small crimes; etc.)
#325
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
It is bothersome to be rejected for some benefit by a process that is a total black box and with no transparency or appearance of due process, at least in a country that values legal traditions as fairness and openness.
I think that GE should at a minimum explain each rejection based on something, even if generic (e.g., non-ordinary travel patterns; multiple small crimes; etc.)
I think that GE should at a minimum explain each rejection based on something, even if generic (e.g., non-ordinary travel patterns; multiple small crimes; etc.)
#326
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
I recently applied for Precheck and was approved and have been 100% at getting it since.
I found out I will have a couple international trips and my employer will reimburse GE. I had an incident in college where it was phone harrasment plea bargained down to disorderly conduct, no jail time, in 86 and I've stayed out of trouble since.
I haven't applied for GE because I was afraid that would automatically deny me but since it's been almost 30 years I was told it might not hurt me.
If I get denied GE can they also revoke my precheck or should that be safe?
I found out I will have a couple international trips and my employer will reimburse GE. I had an incident in college where it was phone harrasment plea bargained down to disorderly conduct, no jail time, in 86 and I've stayed out of trouble since.
I haven't applied for GE because I was afraid that would automatically deny me but since it's been almost 30 years I was told it might not hurt me.
If I get denied GE can they also revoke my precheck or should that be safe?
#327
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
The only communication they have with regard to trusted traveler programs is one-way, in that GE confers Pre-Check.
#328
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
#329
Join Date: Apr 2011
Posts: 10
This happened to me today. Makes me wonder how safe we actually are flying these days. I know its long, just hang in til the end.
So today I had an interview with the Department of Homeland Security to finalize my application to be a “Trusted Traveler”.
So I arrive in time for my 10:45 am interview (btw, it took 6 weeks from my initial application/conditional approval to schedule an appointment) and US Customs Officer Friendly seats me in the little booth. Everything is casual and relaxed as he has me recite my name, date of birth, city of birth, etc. We are moving right through the process; he’s describing the benefits of the program, how it will work when I am returning from Denmark, Mexico and Canada, I’ll get a card in the mail in three weeks time, yada, yada yada.
At this point he has me place both hands on the finger print scanning machine, first the left hand, then the right, both thumbs. I even felt comfortable enough to make a small joke about back in the day how I used to look forward to getting “printed” since that usually meant I would be bailed out soon. Hardy, har, har.
At this point I couldn’t help but notice Officer Friendly’s eyebrows furrow as he began typing at a more urgent pace. Quickly he fell into a rhythm of frantic typing, looking at me, frantic typing, looking at his monitor, frantic typing accompanied by slumped shoulders, looking at me, etc. When he finally spoke, his voice took on the tone of Officer “Getting Less” Friendly.
“Mr. Mxxxxx, it appears you neglected to include on your application a short “stretch” you did in a state penitentiary in West Virginia? “
I clear my throat as I try to understand what he has just said. “Uh, what?”
“Mr. Mxxxx, it’s all here, so it’s best just to tell me about it.”
“Uh, what?”
“Have you ever been arrested for simple assault?”
I’m racking my brain now. I’m certain my attorney at the time said it was a only a harassment charge. “I don’t think so. When?”
“Do you have a scar on your right wrist?”
I look at the scar on my right wrist.
Heart rate increasing.
“Uh yea, how did you know”? I crane my neck to try and see his computer monitor. In perfect sync he turns it away from me.
“I told you its all right here.”
He continues, “What is your year of birth?”
“1963.”
“Well everything matches up with your fingerprint analysis. In 1968, you, or a person with your fingers, was arrested in Clarksburg, West Virginia for simple assault. Accordingly, I must deny your application.”
Can make this sh*t up. 1968? Someone with my fingers???
I’m stunned. “Sir, you’re telling me that when I was 5 years old, this toddler from PA, who never lived a day of his life in West Virginia, was arrested and “did a stretch” for simple assault. Does that seem logical? Reasonable?”
“Sir, I can only base my decision on the facts in front of me, ” was the last thing he said as he escorted me out of my chair and out of the office.
So that impatient guy at the end of the security line at the airport?
Yea, that’ll be me for the foreseeable future.
On the other hand, maybe this explains the tattoo looking “birthmark” on my neck that looks suspiciously like a gang sign.
So today I had an interview with the Department of Homeland Security to finalize my application to be a “Trusted Traveler”.
So I arrive in time for my 10:45 am interview (btw, it took 6 weeks from my initial application/conditional approval to schedule an appointment) and US Customs Officer Friendly seats me in the little booth. Everything is casual and relaxed as he has me recite my name, date of birth, city of birth, etc. We are moving right through the process; he’s describing the benefits of the program, how it will work when I am returning from Denmark, Mexico and Canada, I’ll get a card in the mail in three weeks time, yada, yada yada.
At this point he has me place both hands on the finger print scanning machine, first the left hand, then the right, both thumbs. I even felt comfortable enough to make a small joke about back in the day how I used to look forward to getting “printed” since that usually meant I would be bailed out soon. Hardy, har, har.
At this point I couldn’t help but notice Officer Friendly’s eyebrows furrow as he began typing at a more urgent pace. Quickly he fell into a rhythm of frantic typing, looking at me, frantic typing, looking at his monitor, frantic typing accompanied by slumped shoulders, looking at me, etc. When he finally spoke, his voice took on the tone of Officer “Getting Less” Friendly.
“Mr. Mxxxxx, it appears you neglected to include on your application a short “stretch” you did in a state penitentiary in West Virginia? “
I clear my throat as I try to understand what he has just said. “Uh, what?”
“Mr. Mxxxx, it’s all here, so it’s best just to tell me about it.”
“Uh, what?”
“Have you ever been arrested for simple assault?”
I’m racking my brain now. I’m certain my attorney at the time said it was a only a harassment charge. “I don’t think so. When?”
“Do you have a scar on your right wrist?”
I look at the scar on my right wrist.
Heart rate increasing.
“Uh yea, how did you know”? I crane my neck to try and see his computer monitor. In perfect sync he turns it away from me.
“I told you its all right here.”
He continues, “What is your year of birth?”
“1963.”
“Well everything matches up with your fingerprint analysis. In 1968, you, or a person with your fingers, was arrested in Clarksburg, West Virginia for simple assault. Accordingly, I must deny your application.”
Can make this sh*t up. 1968? Someone with my fingers???
I’m stunned. “Sir, you’re telling me that when I was 5 years old, this toddler from PA, who never lived a day of his life in West Virginia, was arrested and “did a stretch” for simple assault. Does that seem logical? Reasonable?”
“Sir, I can only base my decision on the facts in front of me, ” was the last thing he said as he escorted me out of my chair and out of the office.
So that impatient guy at the end of the security line at the airport?
Yea, that’ll be me for the foreseeable future.
On the other hand, maybe this explains the tattoo looking “birthmark” on my neck that looks suspiciously like a gang sign.
#330
Join Date: Jun 2011
Location: EWR
Posts: 680
This happened to me today. Makes me wonder how safe we actually are flying these days. I know its long, just hang in til the end.
So today I had an interview with the Department of Homeland Security to finalize my application to be a “Trusted Traveler”.
So I arrive in time for my 10:45 am interview (btw, it took 6 weeks from my initial application/conditional approval to schedule an appointment) and US Customs Officer Friendly seats me in the little booth. Everything is casual and relaxed as he has me recite my name, date of birth, city of birth, etc. We are moving right through the process; he’s describing the benefits of the program, how it will work when I am returning from Denmark, Mexico and Canada, I’ll get a card in the mail in three weeks time, yada, yada yada.
At this point he has me place both hands on the finger print scanning machine, first the left hand, then the right, both thumbs. I even felt comfortable enough to make a small joke about back in the day how I used to look forward to getting “printed” since that usually meant I would be bailed out soon. Hardy, har, har.
At this point I couldn’t help but notice Officer Friendly’s eyebrows furrow as he began typing at a more urgent pace. Quickly he fell into a rhythm of frantic typing, looking at me, frantic typing, looking at his monitor, frantic typing accompanied by slumped shoulders, looking at me, etc. When he finally spoke, his voice took on the tone of Officer “Getting Less” Friendly.
“Mr. Mxxxxx, it appears you neglected to include on your application a short “stretch” you did in a state penitentiary in West Virginia? “
I clear my throat as I try to understand what he has just said. “Uh, what?”
“Mr. Mxxxx, it’s all here, so it’s best just to tell me about it.”
“Uh, what?”
“Have you ever been arrested for simple assault?”
I’m racking my brain now. I’m certain my attorney at the time said it was a only a harassment charge. “I don’t think so. When?”
“Do you have a scar on your right wrist?”
I look at the scar on my right wrist.
Heart rate increasing.
“Uh yea, how did you know”? I crane my neck to try and see his computer monitor. In perfect sync he turns it away from me.
“I told you its all right here.”
He continues, “What is your year of birth?”
“1963.”
“Well everything matches up with your fingerprint analysis. In 1968, you, or a person with your fingers, was arrested in Clarksburg, West Virginia for simple assault. Accordingly, I must deny your application.”
Can make this sh*t up. 1968? Someone with my fingers???
I’m stunned. “Sir, you’re telling me that when I was 5 years old, this toddler from PA, who never lived a day of his life in West Virginia, was arrested and “did a stretch” for simple assault. Does that seem logical? Reasonable?”
“Sir, I can only base my decision on the facts in front of me, ” was the last thing he said as he escorted me out of my chair and out of the office.
So that impatient guy at the end of the security line at the airport?
Yea, that’ll be me for the foreseeable future.
On the other hand, maybe this explains the tattoo looking “birthmark” on my neck that looks suspiciously like a gang sign.
So today I had an interview with the Department of Homeland Security to finalize my application to be a “Trusted Traveler”.
So I arrive in time for my 10:45 am interview (btw, it took 6 weeks from my initial application/conditional approval to schedule an appointment) and US Customs Officer Friendly seats me in the little booth. Everything is casual and relaxed as he has me recite my name, date of birth, city of birth, etc. We are moving right through the process; he’s describing the benefits of the program, how it will work when I am returning from Denmark, Mexico and Canada, I’ll get a card in the mail in three weeks time, yada, yada yada.
At this point he has me place both hands on the finger print scanning machine, first the left hand, then the right, both thumbs. I even felt comfortable enough to make a small joke about back in the day how I used to look forward to getting “printed” since that usually meant I would be bailed out soon. Hardy, har, har.
At this point I couldn’t help but notice Officer Friendly’s eyebrows furrow as he began typing at a more urgent pace. Quickly he fell into a rhythm of frantic typing, looking at me, frantic typing, looking at his monitor, frantic typing accompanied by slumped shoulders, looking at me, etc. When he finally spoke, his voice took on the tone of Officer “Getting Less” Friendly.
“Mr. Mxxxxx, it appears you neglected to include on your application a short “stretch” you did in a state penitentiary in West Virginia? “
I clear my throat as I try to understand what he has just said. “Uh, what?”
“Mr. Mxxxx, it’s all here, so it’s best just to tell me about it.”
“Uh, what?”
“Have you ever been arrested for simple assault?”
I’m racking my brain now. I’m certain my attorney at the time said it was a only a harassment charge. “I don’t think so. When?”
“Do you have a scar on your right wrist?”
I look at the scar on my right wrist.
Heart rate increasing.
“Uh yea, how did you know”? I crane my neck to try and see his computer monitor. In perfect sync he turns it away from me.
“I told you its all right here.”
He continues, “What is your year of birth?”
“1963.”
“Well everything matches up with your fingerprint analysis. In 1968, you, or a person with your fingers, was arrested in Clarksburg, West Virginia for simple assault. Accordingly, I must deny your application.”
Can make this sh*t up. 1968? Someone with my fingers???
I’m stunned. “Sir, you’re telling me that when I was 5 years old, this toddler from PA, who never lived a day of his life in West Virginia, was arrested and “did a stretch” for simple assault. Does that seem logical? Reasonable?”
“Sir, I can only base my decision on the facts in front of me, ” was the last thing he said as he escorted me out of my chair and out of the office.
So that impatient guy at the end of the security line at the airport?
Yea, that’ll be me for the foreseeable future.
On the other hand, maybe this explains the tattoo looking “birthmark” on my neck that looks suspiciously like a gang sign.