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-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

zozeppelin Nov 6, 2014 9:48 am

^ Yes please, show us the url that we can replicate using any other web browser to get the routing rules such that we can determine if we are violating T&Cs or laws with the data we are obtaining with our PCs.

YXSflyer Nov 6, 2014 11:41 am


Originally Posted by KVS (Post 23799561)


The [Fares/GOL] Engine (which is currently in Beta) lists the ~40 lowest published Fares for the requested route (and carrier, if specified).

To retrieve the Fare Basis Code for a Fare you need to double-click the desired Fare Item(s).

That doesn't make it much more useful for easy access. You still have to click on every fare to find out what it is. As a bonus, since they're sorted by price and one cannot specify booking class anymore, different cabins are now mixed within the results, for example a Z fare is between a cheaper economy fare and a full Y fare. Very convenient.

jarusoba Nov 6, 2014 12:09 pm


Originally Posted by YXSflyer (Post 23802094)
That doesn't make it much more useful for easy access. You still have to click on every fare to find out what it is. As a bonus, since they're sorted by price and one cannot specify booking class anymore, different cabins are now mixed within the results, for example a Z fare is between a cheaper economy fare and a full Y fare. Very convenient.

Better still, sometimes we cannot get any business class or first class fares for some airlines and city pairs with this method.

HoKo Nov 6, 2014 12:10 pm

So can someone please fill me in on what GTC credentials are and how to get them? I'm trying to do some availability searches

YXSflyer Nov 6, 2014 12:30 pm


Originally Posted by jarusoba (Post 23802282)
Better still, sometimes we cannot get any business class or first class fares for some airlines and city pairs with this method.

I have the same problem. For NA itins there are so many fares loaded, even with an airline specified, that the 40 lowest fares that are displayed don't include J or F. For a Europe - NA itin with one airline specified I was able to get it to include J or F. For many routes it remains impossible to get premium fares though.

KVS Nov 6, 2014 12:51 pm


Originally Posted by zozeppelin (Post 23799668)
Fare Method: Not working for domestic fares.

As noted in the KVS Tool User Guide, the [Fares/GOL] Engine does support domestic Fares, except those within US/CA.


Originally Posted by zozeppelin (Post 23799668)
It also is not finding the lowest available fare.

Could you please provide a specific example?


Originally Posted by zozeppelin (Post 23799668)
Routing Rules: "The system was unable to locate a matching fare" for every fare I would describe as not working.

This must be a Fare-specific issue -- what are the Fare details?


Originally Posted by zozeppelin (Post 23798765)
Does not appear to be validating fares.


Originally Posted by zozeppelin (Post 23799668)
Validated as in ensuring departure date fits within effective window, duration is longer than minimum stay require yet shorter than maximum, and that the fare class of the fare basis is available on the given day and today's date would meet advance purchase requirements. Doing that is actually undesirable as it filters results.

So are you complaining that it does or does not validate/filter Fares? :confused:

There is definitely no filtering by Availability/Booking Class taking place.

Please provide specific example(s), where the rules that should be validated are not being validated.

KVS Nov 6, 2014 12:56 pm


Originally Posted by YXSflyer (Post 23802399)
I have the same problem. For NA itins there are so many fares loaded, even with an airline specified, that the 40 lowest fares that are displayed don't include J or F. For a Europe - NA itin with one airline specified I was able to get it to include J or F. For many routes it remains impossible to get premium fares though.


Originally Posted by YXSflyer (Post 23802094)
As a bonus, since they're sorted by price and one cannot specify booking class anymore, different cabins are now mixed within the results, for example a Z fare is between a cheaper economy fare and a full Y fare. Very convenient.


Originally Posted by jarusoba (Post 23802282)
Better still, sometimes we cannot get any business class or first class fares for some airlines and city pairs with this method.


Originally Posted by YXSflyer (Post 23802399)
I have the same problem. For NA itins there are so many fares loaded, even with an airline specified, that the 40 lowest fares that are displayed don't include J or F. For a Europe - NA itin with one airline specified I was able to get it to include J or F. For many routes it remains impossible to get premium fares though.

Unfortunately, it is a limitation of the [Fares/GOL] Engine itself as it does not support requests for a specific Cabin Class.

However, you can still retrieve details for any Fare (including any Business or First Class Fare) using the [Other Fare] option and entering the Fare Basis Code, even if that Fare is not shown in the displayed list.

YXSflyer Nov 6, 2014 1:15 pm


Originally Posted by KVS (Post 23802513)

However, you can still retrieve details for any Fare (including any Business or First Class Fare) using the [Other Fare] option and entering the Fare Basis Code, even if that Fare is not shown in the displayed list.

And how, exactly, am I supposed to look up the details of a Fare Basis Code if the code itself isn't shown? To use the Other Fare feature you need the fare code. I usually use KVS to find fares. If I already know what they are, it kind of defeats the purpose.

paulwuk Nov 6, 2014 1:38 pm


Originally Posted by HoKo (Post 23802294)
So can someone please fill me in on what GTC credentials are and how to get them? I'm trying to do some availability searches

GTC is getthere.com, an online travel agent who several large organisations use.

One of these organisations foolishly let an internal document on to the internet.


Originally Posted by A_Lee (Post 23694852)
In case any non-KVS customers are wondering, just by piecing together what's been posted here, if one does a google search for:

fau "getthere"
The first link returned is as follows:

http://www.fau.edu/controller/travel...ence_Guide.pdf

In there you will see the university's instructions for how to sign up. Does not at all look like something designed for general use. KVS, unless you were given specific permission from FAU to use this, and give it out to your customers, this is not at all cool.

Perhaps it's time someone sends some emails to FAU, marathon travel, and Sabre, to see what the real deal is, because obviously KVS wants to keep it all a big secret.


The KVS company then suggested you use this document to get an account with getthere.com

This page included a username and password that could be used to get a getthere.com account. That password has since been changed for obvious reasons.

There are other ways to get the credentials - if you work for a specific corporation or university that pay for getthere.com usage.

It was then confirmed by a getthere.com representitive that this method was against the getthere.com policies and must not be used with KVS and similar tools.


Originally Posted by eyancy (Post 23745267)
The creation of an account to be used for “screen scrapping” or other methods of automated data collection using the GetThere booking tool is strictly forbidden. Any entity that has created an account for this purpose should stop doing so immediately.

Eric Yancy,
Information Security Officer, GetThere

However the method still exists.

Basically if you want flight availablity via KVS Availability Tool, you have to (fraudulently or not) get a getthere.com account, and then, in direct contravention of the getthere policies, use KVS to scrape the webpages.

If you weren't aware, the reason that the old method of availability did not work was because flightstats.com, who had offered availability for free, and perhaps being fed up with KVS using their sevices, and costing them money, without any return from the adverts on that site, removed the service.

I'm not sure if this is all in breach of criminal law, rather than just civil, but I wouldn't want to be a KVS user and find out.

In the mean time, if you want access to availability, fares, and other data, you should send your money to a company that pays for legitimate access to this data. There are several tools in existence that does this, but as each search tends to cost a few cents, these tools aren't free.

You may be under the impression the money you pay each month for KVS goes towards providing the data. It doesn't. You may be under the impression you are buying a tool which will give you flight availability. You aren't. You are donating to the upkeep of a "web browser", with no guarantees on the return. That's all.

IMH Nov 6, 2014 2:34 pm


Originally Posted by paulwuk (Post 23802731)
The KVS company [...]

... is an unusual entity, if indeed it (a "company") exists. We have no way of knowing.

The entity has a "Company Representative" here on FlyerTalk -- and uses the first person plural (the "royal we") -- but doesn't publish the real world contact details that would make it easier for injunctions to be taken out or "cease and desist" notices to be served.

Very curious.

KVS Nov 6, 2014 4:09 pm


Originally Posted by YXSflyer (Post 23802598)
And how, exactly, am I supposed to look up the details of a Fare Basis Code if the code itself isn't shown? To use the Other Fare feature you need the fare code. I usually use KVS to find fares. If I already know what they are, it kind of defeats the purpose.

The [Other Fare] option is useful for Round-The-Wold Fares (as described at http://Help.KVSTool.com/#RTW), when you already have a ticket, or when you are about to purchase one and the booking source (e.g. telephone res agent) does not provide detailed Fare Information.

el344 Nov 6, 2014 4:38 pm


Originally Posted by paulwuk (Post 23802731)
In the mean time, if you want access to availability, fares, and other data, you should send your money to a company that pays for legitimate access to this data. There are several tools in existence that does this, but as each search tends to cost a few cents, these tools aren't free.

Is there a list of those tools somewhere?

zozeppelin Nov 6, 2014 7:02 pm


Originally Posted by KVS (Post 23802491)
As noted in the KVS Tool User Guide, the [Fares/GOL] Engine doesn't support domestic Fares, except those outside US/CA.

FIFY. Based on this deficiency, it does not replace the method available when we paid.

Can you add a RSS to the User Guide as it seems to be changing daily and the history is often left without trace?



Originally Posted by KVS (Post 23802491)
Could you please provide a specific example?

ORD LIM AA Nov 7th-JAN 12th
KVS: QLE0MCQ1 = $491
Actual Best: QLE2MCQ1 = $287


Originally Posted by KVS (Post 23802491)
This must be a Fare-specific issue -- what are the Fare details?

Same fare: QLE0MCQ1




Originally Posted by KVS (Post 23802491)
So are you complaining that it does or does not validate/filter Fares? :confused:

There is definitely no filtering by Availability/Booking Class taking place.

Please provide specific example(s), where the rules that should be validated are not being validated.

You can see above it is filtering based on advanced purchase requirement.

Xyzzy Nov 6, 2014 7:37 pm


Originally Posted by zozeppelin (Post 23804057)
FIFY. Based on this deficiency, it does not replace the method available when we paid.

Good luck getting any sort of refund out of KVS. A long time ago I paid for access to the 'Availability Tool' until one day when, similar to what recently happened, a certain set of data became unavailable. Lo and behold, a short time later the same data (from an end user perspective it was the same) became available again -- only this time it was at the cost of more money. That was when I learned the truth about how KVS operates and that all I had paid for (according to KVS) was a 'browser'. A few of us were in the same position -- we'd paid for access to something and were now being asked to pay more to get what we had been told we already had access to. Then, as now, people were offered additional access at no/low cost if we'd either stop posting about the matter or delete our posts. I forget all of the details, but the story is the same. S:rolleyes:me things never change.

CAVEAT EMPTOR!

KVS Nov 6, 2014 8:35 pm


Originally Posted by Xyzzy (Post 23804161)
Then, as now, people were offered additional access at no/low cost if we'd either stop posting about the matter or delete our posts. I forget all of the details

That's probably because it never actually happened.


Originally Posted by Xyzzy (Post 23804161)
S:rolleyes:me things never change.

Indeed, people have been imagining things since the beginning of time.


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