Thanks.:D I did not even notice that there was a POS box using the tool all these years. Nevertheless, it would be a good idea to inform Sabre USA of the problems with their POS.

Award/StarAlliance returning @ symbols
 

Hi,

I'm getting @ symbols instead of / + - symbols for availability, and I don't know why. I've seen this happen sporadically in the past, but today, every query that I try returns FS@ CS@ YS@ on every line. Any help would be greatly appreciated.

Pls see http://www.flyertalk.com/forum/star-...ist-award.html

It's because ANA's Starnet link has been broken all day. Frustrating. But appears like it may return shortly.

When will this work on mac laptops?

It has been running on Macs for many years now :):

http://Help.KVSTool.com#Compatibility

Business Fares no longer display using DOT RES
 

When selecting most Business International fares using Fares/DOT RES (both IT & UK as US does not work anymore) only coach fares display. If you select First, First will display. Try NRT- JFK, or BOS-NRT or TPE- LAX, or LHR-BOS (AA, BA or CX or ALL). They all display Coach only when selecting Business.
And Fares/TVN remains semi useless if trying to display Business and First (and all coach) if the list is too long.

Both of the above have been confirmed to be bugs in the DotRes engine.

Access to a brand new fares engine is in the works...

Can some body please tell what is Kvs ,,, what is its use??

I don't think that is it, because about one in ten attempts does result in valid Star Alliance Award availability information. The rest of the time, it is the dreaded '@' result. I have been observing this behaviour for a couple of days now.

Still frustrating...

I agree EXTREMELY FRUSTRATING. I started my computer this morning and did 5 searches got the right response showing "+" or "-" results however after that all my results are showing "@".........

Yesterday the whole day it showed "@"........

Sent an email to KVS and response was something on ANA is broken and I should keep trying.

Why would it start by showing accurate +/- results and then after a few searches only shows
"@" is beyond me. It looks like it's something else.

VERY VERY FRUSTRATING!

This is not KVS fault. Starnet is down which is the software that runs ANA tool and shows *A availability. Until this comes back up we will keep on getting @.

I know its not KVS's fault, it shouldnt be as they dont control Starnet. All I am saying and expressing is my frustration on getting "@". I have a trip coming up in less than 4 days and need to make a few changes on the routing hence the reason.

Its working now......YAAAAAAAAA!!!!!!
^

Have you visited www.KVSTool.com?