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-   -   Flighty - A new Flight Tracking app for iOS (https://www.flyertalk.com/forum/travel-tools/1892347-flighty-new-flight-tracking-app-ios.html)

IMH Feb 14, 2024 12:01 am


Originally Posted by flightyryan (Post 35996358)
We should advertise it more... [...]
We are very very often 1-3 days before anything else.

If the alerts are made with a very high degree of confidence, then yes you should.

I'll be less skeptical next time.

flightyryan Feb 14, 2024 10:14 am


Originally Posted by jerry_greece (Post 35996770)
Bump! What is the app’s formal response on this? We won’t do anything? It’s okay if you have incomplete data in your logs?

I really do not understand why flights cannot be added (even let’s say past flight for archival purposes) if they can be confirmed.

What does "if they can be confirmed" mean?

If you use our Search Bar in the app, and find the flight, it can be added.

If we cannot find the flight, then it cannot yet be added, and our FAQ and many replies in this thread detail why.

Duuckiie Feb 15, 2024 12:02 pm

On the topics of cancellation notifications I had an incorrect one of BA1318 on 29/09/23 despite it not being cancelled at all. It also shows up in my history as still cancelled despite having flown it with no problem.

jerry_greece Feb 15, 2024 6:11 pm


Originally Posted by flightyryan (Post 35998453)
What does "if they can be confirmed" mean?

It means that it's a real flight that normal humans take and one that I did not make up. I am not referring to your fancy data sources that predict the cancellations earlier than ever.



Originally Posted by flightyryan (Post 35998453)
If we cannot find the flight, then it cannot yet be added, and our FAQ and many replies in this thread detail why.

Are you referring to this vague entry or something else? If you have answered this in this thread many times, maybe it's time to consider updating your precious FAQ with cases when people should not subscribe (e.g. there is an opportunity under the question "Why should I get (not) Flighty Pro?"). Personally, if I don't know which flights (or types of flights you can support or even able to add) and you are not transparent about this why should I register?


"Why is my flight's data missing or inaccurate?

Although we use the best data in the world and many different sources to cover as many flights as possible, there are still over 100 thousand flights per day and sometimes your flight may not have complete data. Please report these instances so we can continue to improve coverage."
Good luck though!

flightyryan Feb 16, 2024 9:42 am


Originally Posted by Duuckiie (Post 36001726)
On the topics of cancellation notifications I had an incorrect one of BA1318 on 29/09/23 despite it not being cancelled at all. It also shows up in my history as still cancelled despite having flown it with no problem.

DM'ed.

(Support can help answer these faster and I won't always be able to provide timely custom support in the thread.)

flightyryan Feb 16, 2024 10:01 am


Originally Posted by jerry_greece (Post 36002757)
It means that it's a real flight that normal humans take and one that I did not make up. I am not referring to your fancy data sources that predict the cancellations earlier than ever.

Are you referring to this vague entry or something else? If you have answered this in this thread many times, maybe it's time to consider updating your precious FAQ with cases when people should not subscribe

I'm referring to this FAQ:

> Missing a past flight:
> While our flight database is world-class and we are constantly working on it, aviations records are sparse from 2006 to 2011 and simply do not exist prior to 2006. If a past flight is missing from our system, we do not yet support you forcibly adding it. But we will in the future and you can [Join Flighty Insiders](https://api.flightyapp.com/v1/r/flighty_insiders) for updates.

To give you a more detailed answer, I would need exact flight numbers, and I'd encourage you to send those via support in the app. That includes anonymous logs so we can find issues.


Originally Posted by jerry_greece (Post 36002757)
(e.g. there is an opportunity under the question "Why should I get (not) Flighty Pro?"). Personally, if I don't know which flights (or types of flights you can support or even able to add) and you are not transparent about this why should I register? Good luck though!

Sorry that we frustrated you.

We had to choose the most popular features to list there, to avoid a 250 line list. We believe users want to *try* the service for *free*, to see *how* it works. We've all seen services that say they can do something, but the implementation is junk and painful. So we made as much as possible free for you to try, without a trial.


Originally Posted by jerry_greece (Post 36002757)
Personally, if I don't know which flights (or types of flights you can support or even able to add)

Can you give me an example? I'm not sure if you mean like military, cargo, regions, airlines, etc.

We support 99.99% of commercial flights.

jerry_greece Feb 16, 2024 10:28 am

The flights I am referring to are in 2024. They are normal passenger flights, aka domestic flights in Colombia operated by Clic (the ones I tried to add are VE9052 and VE9132). Not sure if it’s the airline name change that is confusing your fancy system but it seems I found the 0.01% that you don’t support, wow, that must be so unique of me…

but I hope you get what I mean. If I can’t even add my 2024 flights in the free version, what’s even the point of getting the pro version?

flightyryan Feb 16, 2024 1:28 pm


Originally Posted by jerry_greece (Post 36004446)
The flights I am referring to are in 2024. They are normal passenger flights, aka domestic flights in Colombia operated by Clic (the ones I tried to add are VE9052 and VE9132). Not sure if it’s the airline name change that is confusing your fancy system but it seems I found the 0.01% that you don’t support, wow, that must be so unique of me…

but I hope you get what I mean. If I can’t even add my 2024 flights in the free version, what’s even the point of getting the pro version?

I can't look flights up without dates. And your logs will help. And it may take more back and forth. That's why I kindly request again that we continue this via support in the app. This is not the proper place for 1:1 support.

Our support team would appreciate increased politeness. You're welcome to trash me, but there's no reason to be rude to them.

jerry_greece Feb 16, 2024 3:56 pm

I am not trashing you by the way and my sincere apologies if that came that way…

To the point, I thought that by failing to add them (on my side via the app) you get a notification and your crew follows up but if that’s not the case I am happy to continue via email. Over and out from me here.

LeSouris Feb 17, 2024 1:58 am

I tried Flighty this week, after discovering it in this forum.

The user interface is exceptionally well designed, and it is rich in cool features. However, I think the pricing strategy is wrong.

It might offer good value for domestic US travellers who are often squeezed into chaotic situations where flights are cancelled around them, but for those of us who travel the rest of the world, it is hard to justify the annual fee in terms of the value it brings. Nor is it as accurate as the price would demand, in some airports.

I do think software developers need to be fairly compensated, and we should pay appropriately - but also prices need to reflect value.

Cyberpower678 Feb 18, 2024 8:43 am


Originally Posted by SP0 (Post 36006129)
I tried Flighty this week, after discovering it in this forum.

The user interface is exceptionally well designed, and it is rich in cool features. However, I think the pricing strategy is wrong.

It might offer good value for domestic US travellers who are often squeezed into chaotic situations where flights are cancelled around them, but for those of us who travel the rest of the world, it is hard to justify the annual fee in terms of the value it brings. Nor is it as accurate as the price would demand, in some airports.

I do think software developers need to be fairly compensated, and we should pay appropriately - but also prices need to reflect value.

That’s not an entirely fair assessment. You’re not only paying the devs for their work, but supporting their ability to purchase the real-time flight data from their data vendors. Part of the problems with European airlines is that some data isn’t reported shortly before the flight which would hamper Flighty’s advanced features somewhat. That being said, I’m traveling right now, and every update I get comes from flighty first before the airlines app does. Flying Lufthansa.

flightyryan Feb 18, 2024 10:20 am


Originally Posted by SP0 (Post 36006129)
The user interface is exceptionally well designed, and it is rich in cool features. However, I think the pricing strategy is wrong.

It sounds like you might have missed the Week plan? It’s just $4, and was created last year after similar feedback. 👍

EDIT: Thanks for the nice compliments. 🙏 Just glad you liked it.

zFare Feb 18, 2024 10:58 pm

Love the app for commercial, but when will private aircrafts become log capable?

zFare Feb 22, 2024 8:39 am

Private Travel
 
When will we offer tracking solutions for Vistajet, Wheels Up or NetJets. I could sell this software to many of those flyers if you guys had a means of meeting them half way.

deeeem Feb 29, 2024 9:06 am

Tracking past flights
 
Hi all! I love this app, but unfortunately won’t be flying for a long time so a longer term PRO subscription isn’t viable for me at this point. However, I would really like to add my past flights to the app (that are over a year ago). Is it enough to buy a 1 week subscription and add everything? Will the statistics off those flights still be available if the 1 week subscription expires?


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