Yes, you are right. I checked my calendar back to 2014 and 2015. Nothing in there but several flights that were added by Appintheair. That I had a look at their trial version was years ago, before I started using Flighty. :eek:

For FTers: The company rep probably can't post this without upsetting Apple, but purchasing a gift card for "lifetime" Pro in the Flighty Store (https://store.flightyapp.com/) costs a lot less than paying for the same thing through the app or App Store. I did it on the phone, using Apple Pay, and paid 249 USD rather than 299 EUR. Apple lost out, Flighty almost certainly didn't.

For the Flighty rep:
(1) Flighty is talking kilometers to me, presumably based on my phone's "Region" settings. This would make sense for pretty much anything except air travel. Please give me the option to choose miles.

(2) What does adding my PNR and/or seat number change, beyond the fact that I have a note of them in Flighty?

Do I need to do something to force an initial sync upon downloading the Mac app for the first time? I got it to recognize my subscription but I can't get it to populate any of my existing flight data that's on my phone

Is there a way to (de-)prioritise notifications, so that they aren't sent at the crack of dawn (and with exclamation marks) for minor changes to flights many months away?


https://cimg0.ibsrv.net/gimg/www.fly...7fd4ae262.jpeg

I am also having the same issue. I have iCloud Drive turned on for the app on both devices and I still seem to not be able to sync my iPhone data to my Mac.

We'll take a look but I doubt it'll rise to the top of the priority list.

As a workaround you could use iOS Focus Modes. https://support.apple.com/en-us/HT21...ocus%20filters.

FYI this was quickly fixed when messaging their support line and providing both user ID's to them.

Thanks for the quick response. :) (The questions two posts further up about kilometers and PNR are still open, mind... ;) )

Using iOS's DND is what kept the notifications silent until 07:01, when they drew attention to themselves with an insistence that would only be appropriate if they really were important and time-sensitive.

More generally, users are likely to allow Flighty more leeway than other apps precisely because of its day-of-travel usefulness. It would be good to know that the team keeps this in mind as development continues. Thanks.

I have reported several data issues but have never heard back. Should I be expecting any replies or is it just a one-way report? I hope the issues I am reporting are being useful.

Does Flighty actually work with Turkish Airlines? I'm close to ending my monthly membership since the data only seems to be timely for around 25% of my flights, but recent experiences with TK has been 0%....

How long does Flighty take to “find” flights if an airline changes the flight number as a result of a cancellation?

In other words, flight 943 was cancelled and replaced with 2943 (same route, usually similar or same times). I’m lucky enough to have two of these now - one United, one AC. They both show on Flightaware, but Flighty showing flight not found.

Those are incredibly helpful and one-way. We look for trends and impact size. Just last week I redesigned that screen to make it clear they are one-way.

Data comes in on multiple vectors, not just airline, e.g. airport, airspace, alliance, reservation, etc, so it’s not that clean cut. But if you have a large enough sample size then it’s fair to say you likely fall into a data gap. Turkish isn’t off the top of my head as a data gap, but we review often.

Maybe drop down to the Free tier and check back occasionally. And email support the airline, route, and data points you have issues with and we can reply when we have relevant improvements.

Depends how long until departure. It could be instant, or if the flight is months away it could take 24 hours.

Understanding Data Residency and Where It’s Stored
 

Hi flightyryan , I just downloaded your app for the first time and I have some questions/concerns that I didn’t see addressed anywhere; neither the FAQs or the Data Policy page you have. I’m looking forward to purchase the 250 USD full license, but first, need to clarify this.

I have two devices for this set up; one iPhone, MDM-enabled, that has iCloud Drive disabled by profile (hence, Flighty can write to iCloud) and a personal iPad.

I’ve installed Flighty yesterday on the iPhone, it gave me the Free Pro Fly, for being the first one, and I browsed it a little bit. I noticed the passport thing says “Member Since Oct 24” (yesterday). A couple of hours later, now being Oct 25, I installed the app in my iPad. Again, it gave me one Free Pro Flight and the passport there says “Member Since Oct 25”. So:

• First of all, I disable Flighty on iCloud settings in the iPad, even before running it for the first time, for the sake of testing
• Since you don’t required an account to use your app, I imagined you either used the iCloud account or an Apple User ID to track to whom you already gave the Free Trial Flight. Why did I get one per device then? Is it because the flight I’ve chosen to track on the iPhone hasn’t already happened and, as you state, the trial “gets consumed” when the flight ends? Or is it because you are tracking different identifiers per devices? Or because I have iCloud disabled? Something else? For example, I can’t imagine that simply reinstalling the app, after a trial was consumed, would give me another Free Pro Trial flight, as this could be abused. So you might be storing some information about me, server-side, as you clearly state on your policy; hence that doesn’t seem to be applying for both devices with the same Apple ID? (more proof about this below)
• Where do you store the flights the user is tracking? I supposed it’s iCloud, right, so it can sync platform-wide? How about that Free Trial; where do you manage that counter?
• Since my iPhone is under the MDM, would that mean that none of those flights would sync or “really save somewhere”, since they would only be on that (disposable) work device? I wouldn’t be able to “build my passport” from my phone, since it wouldn’t persist on iCloud, right? Should I duplicate everything on my personal iPad (iCloud enabled), to build that database of all my mileage?
• Why did the iPad get a new date for the passport in the “Member Since” field? Since my thought process was that:
  • Timmy installs Flighty -> Flighty Team records Timmy user id on their end (random UUID number) and assigns a Free Trial count and “Member Since” date timestamp -> Any further devices that Timmy uses under the same Apple ID, would read from that centralized; Flighty-Team database

Hi Timmy, thanks for the enthusiasm! To not dominate the entire thread, please accept these high level answers and contact us via the app support for continuing long form.

- iCloud Drive enabled is a concrete requirement to sync Flighty between devices. Without that, you have two separate Flighty instances. See in app FAQ > Sync.
- Your Passport “Member Since” date is merely cosmetic, for fun, to represent the first day you used Flighty.
- Your flights, settings, data, etc are all stored anonymously via a combination of iCloud and our own servers. I can’t go into much more detail for security.

To continue with such situational questions, contact us via support. But for everyone’s data safety, that’s as deep as I can go on that topic.

Hi flightyryan, thanks for acknowledging these concerns.

Although I don’t feel like I got a clear understanding on how you are managing data, I think that it would prove of interest to all your user base to divulge more about it; instead of a single support case I could create to learn more. As I’m sure you probably know, Security through Obscurity is an industry bad practice; you should be able to lay out in the open how the handling of data works (e.g. as do encryption platforms like 1Password or Bitwarden — even being open-source) and the security would be set up in such a way that there was no need to hide anything to protect it.

In any case, I’m not interested talking further about compliance or security of the servers; even if my boarding passes were to leak from your platform, I wouldn’t care. I was just trying to understand how it worked, since your documentation was lacking in that aspect, to see if spending $250 would be wise on my hybrid scenario of MDM and personal devices living together.

You mentioned that the “Member Since” date represents the first day I used Flighty. Yet, I’ve installed/reinstalled the app several days; on the same devices, and that date kept always changing, so I don’t know where you are persisting that, Perhaps, in the iCloud Application Data that I had disabled; hence why it didn’t stay fixed to the real first time I used it?

If I could just sum everything up in one question, it would be this: let’s say I purchase the lifetime license today and start using the app in all platforms, would it be possible for me to reset that “Member Since” date on 2024-01-01, so I can start building my flight history from that time? If so, how would I do it? Deleting Flighty’s iCloud Application Data? Or contacting support; if that date is something you manage on your servers (although it doesn’t seem like it, since why reinstalling didn’t maintain that date).

Thanks again for your help. Looking forward to your confirmation of this last question; to see if I should stay with your app and commit to the license, or steer to a different solution. Have a great rest of the week.