SQ stopped working once again :(

Moderator's Note
 

Questions directed to KVS should be submitted directly to them through their website.

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TWA884
Travel Tools Moderator

Yes, SQ has been down for some time now so I'm not sure if I will renew my subscription after this time as there is too much down time for SQ vs the $$ paid. I wrote to KVS about the SQ problem via their site but there was no response. Perhaps they are on vacation?

Chilling in FUN :cool:

There is an ongoing issue with the [Awards/SQ] Engine. We have already posted a notice on the KVS Tool Homepage and will post further updates, as they become available.

In the meantime, please use the [Awards/AC-StarAlliance] & [Awards/NH-StarAlliance] Methods to search for Partner Awards on SQ flights.

Dear KVS,

Thank you most kindly for your reply here! Wasn't expecting that, so thank you!

If I may kindly make a small suggestion? When other online travel tools (ie. TripIt Pro, etc), come across functionality issues like this and someone writes to their website form about that problem, often they extend the membership as goodwill. So, might be something to think about for the duration that the SQ function is down as some members (like myself, a Diamond member) only purchase KVS to use the SQ function and we really appreciate being appreciated, just as I'm sure you do also. Just my two cents anyway in the nicest possible way ))

Keep in mind that in the past when some data sources disappeared and reappeared at higher levels those who had paid for the lower levels were asked by KVS to re-up at the higher rate to get the same thing. A great deal of the data KVS provides is data that KVS is N:eek:T authorized by data owners to provide. Any data provided is subject to going away at any time -- when the legitimate owners figure out what is going on and cut KVS off. Caveat emptor!

We are pleased to confirm that the technical issue with the [Awards/SQ] Method has been resolved in KVS Tool V8.6.2

Availability info in main tool
 

Hi,

Is it only possible to search actual availability on the mobile app? Can i not see availability buckets in the main tool?

I had KVStool a few years ago and seem to remember searching on the main tool.

Am i doing something wrong?

Thanks

Hi arir,

No, you're not doing anything wrong. That feature hasn't been available in the main tool for quite some time (perhaps years). It's only available on the mobile tool.

KVS Tool is not what it used to be... Well it depends on point of view... It is still money making business that steals someone else's data, but at least in one area does it little bit more properly. And that's the reason why availability works only on mobile version and you are limited to certain number of searches per month.

is SQ award availability working for anyone? keep getting timeout errors.

Just read through this thread and run away from KVS as fast as you can!

The [Awards/SQ] Method continues to function normally in the KVS Tool, but may require MSIE to be properly configured.

As always, KVS Tool Members should contact us directly if they require further assistance.

Oct 31 today

Just in the TIMETABLE tab. Doesn't matter what dates or origin or destination or airlines I put in.

Was working fine yesterday