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-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/1592702-kvs-availability-tool.html)

KVS Feb 4, 2019 2:41 am


Originally Posted by greenteamuimui (Post 30731947)
I cant seem to get a good idea browsing/search through the forum/kvs web site. Does the kvs tool provide insights on remaining seats on a flight?

Yes, it does.

cobalt27 Apr 18, 2019 12:13 pm

KVS - EK upgrades to/from the UK
 
Hi

I've just signed up for a 2month Diamond trial of KVS, however i think i may been a bit hasty.

I can't seem to search for EK upgrade availability for flights from the UK (am trying LGW-DAC). I've just noticed on EK table on the KVS pages it says '@ Searches from/to US only.'

Does this mean I can only search for upgrade flights if they are to/from the US? (im trying to find D/CS seats)

I appreciate this sounds like a stupid question, but wanted to check whether i doing something wrong? Thanks in advance for any advice


EDIT: Ignore me, I was being stupid. The '@ Searches from/to US only.' only refers to using the[Awards/AS-MultiAlliance] method. Still not managed to use KVS to conduct this search, but am making progress!

KVS Apr 18, 2019 8:43 pm


Originally Posted by cobalt27 (Post 31014544)
EDIT: Ignore me, I was being stupid. The '@ Searches from/to US only.' only refers to using the[Awards/AS-MultiAlliance] method. Still not managed to use KVS to conduct this search, but am making progress!

Welcome to the KVS Tool!

You would need to use the [Awards/JL-OneWorld] or [Awards/QF-OneWorld] Method for that route:

[KVS Tool 9.2.8/Diamond - Awards/JL-OneWorld/US]
Code:

LON  London Metro UK = LHR LGW STN LTN LCY SEN QQS ZLS XQE QQP
DAC  Dhaka Zia Intl BD [VGZR]
WED  01 May 2019

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
EK        16      LGW  14:30    DXB  00:35 +1  388  0  FS1  YS9
 -> EK    584    DXB  16:45 +1  DAC  23:20 +1  77W  0  CS7
EK        32      LHR  19:50    DXB  05:50 +1  388  0  YS9
 -> EK    584    DXB  16:45 +1  DAC  23:20 +1  77W  0  CS7
EK        4      LHR  20:40    DXB  06:35 +1  388  0  YS9
 -> EK    584    DXB  16:45 +1  DAC  23:20 +1  77W  0  CS7
EK        34      STN  21:10    DXB  07:10 +1  77W  0  CS3  YS9
 -> EK    584    DXB  16:45 +1  DAC  23:20 +1  77W  0  CS7
EK        10      LGW  21:45    DXB  07:35 +1  388  0  CS7  YS9
 -> EK    584    DXB  16:45 +1  DAC  23:20 +1  77W  0  CS7


LondonIce Jul 30, 2019 5:08 pm

[Edit removing my earlier post. Sorry about that - I missed the Mod post about support requests upthread!]

vbroucek Jul 30, 2019 5:24 pm

See post #840 above... This is not the place to ask for support from KVS!!!

TWA884 Jul 30, 2019 5:51 pm

Moderator's Note
 
It is time for the periodic reminder that FlyerTalk is not KVS' customer assistance venue.

Originally Posted by KVS (Post 25439211)
KVS Tool Members are kindly requested not to post support requests in this thread until further notice.

Such requests should be submitted to us directly via the [Contact Us] Form on the official KVS Tool Homepage.

Customer service requests which are not of general interest the entire FlyerTalk community do not belong here and should be submitted directly to KVS through their website.

If you experience problems contacting KVS through their website, you may use our Private Messaging system to communicate with them.

Thank you for understanding,

TWA884
Travel Tools moderator

CyberMew Aug 15, 2019 9:01 pm

How long do they take to reply to support requests on average? Do they actually reply? I sent in a couple and didn’t get any confirmation emails so I’m not sure if it even went through..

skimthetrees Aug 15, 2019 9:11 pm


Originally Posted by CyberMew (Post 31421476)
How long do they take to reply to support requests on average? Do they actually reply? I sent in a couple and didn’t get any confirmation emails so I’m not sure if it even went through..

PM KVS.

KVS Aug 15, 2019 11:36 pm


Originally Posted by CyberMew (Post 31421476)
How long do they take to reply to support requests on average? Do they actually reply? I sent in a couple and didn’t get any confirmation emails so I’m not sure if it even went through..

Please check your Spam folder.

SQ421 Dec 6, 2019 10:55 pm

Are there a step-by-step instructions somewhere for how to make KVSTool work with Qantas' 2FA ?

KVS Dec 6, 2019 11:03 pm


Originally Posted by SQ421 (Post 31814527)
Are there a step-by-step instructions somewhere for how to make KVSTool work with Qantas' 2FA ?

Just enter the Extra Authentication Parameters in the [Settings] tab in the KVS Tool.

If you require further assistance, please use the [Contact Us] Form on the official KVS Tool Homepage.

SQ421 Dec 7, 2019 3:39 am


Originally Posted by KVS (Post 31814535)
Just enter the Extra Authentication Parameters in the [Settings] tab in the KVS Tool.

If you require further assistance, please use the [Contact Us] Form on the official KVS Tool Homepage.

Unsure if this works when the selected 2FA method is an SMS Code..

KVS Dec 7, 2019 6:33 pm


Originally Posted by SQ421 (Post 31814912)
Unsure if this works when the selected 2FA method is an SMS Code..

Yes, it will automatically override the SMS code option.

If you require further assistance, please use the [Contact Us] Form on the official KVS Tool Homepage.

TWA884 Dec 7, 2019 7:41 pm

Moderator's Note
 
Folks,

It is time for our periodic reminder:


Originally Posted by TWA884 (Post 30539442)

FlyerTalk is not KVS' customer assistance venue.

Originally Posted by KVS (Post 25439211)
KVS Tool Members are kindly requested not to post support requests in this thread until further notice.

Such requests should be submitted to us directly via the [Contact Us] Form on the official KVS Tool Homepage.

Customer service requests which are not of general interest the entire FlyerTalk community do not belong here and should be submitted directly to KVS through their website.

If you experience problems contacting KVS through their website, you may use our Private Messaging system to communicate with them.

Thank you for understanding,

TWA884
Travel Tools moderator

Future customer service requests which are not of general interest will be summarily deleted!

TWA884
Travel Tools moderator

lamphs Dec 20, 2020 8:50 am

I'd like to renew my KVS Diamond membership...it's getting to be that time to plan travel again! :D

The renewal has a place for a coupon code. Any coupons out there to save a few bucks?

Thanks!


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