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Originally Posted by kats
(Post 35294596)
I completed the payment on May 9 and the temporary code has just expired today. As of today, I still have not received the permanent code. I did not use gmail. I request KVS to send me the code as soon as possible so I can use the tool.
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I will also add another DP, I'm still awaiting a membership code since March. Email sent shortly after purchase went ignored. Almost on the verge of a chargeback.
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KVS last logged on to FlyerTalk on: "Apr 26, 23 3:36 pm" (my time stamp is PDT).
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At this point, I think this thread needs a wiki with a warning ab🛞ut the questionable business practices of KVS so more unsuspecting people are not taken advantage of.
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KVS used to be a great tool with excellent support.
Today the activity of the owner seems to be limited to regularly tapping into the income from the sale of "memberships". The sale is advertised with comprehensive services, some of which have not worked at all for many months. The only thing that always works is the page to pay. |
I purchased the KVS Tool Diamond with my ISP's e-mail address (not gmail or outlook), but neither temporary registration code nor permanent code arrives to me two days after the registration. I would request KVS to issue the code and directly send it to me.
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Originally Posted by tappy0902
(Post 35363954)
I purchased the KVS Tool Diamond with my ISP's e-mail address (not gmail or outlook), but neither temporary registration code nor permanent code arrives to me two days after the registration. I would request KVS to issue the code and directly send it to me.
According to his profile, KVS has not logged on to FlyerTalk since Apr 26, 23. That's two months ago today. Please note that FlyerTalk is not a KVS customer assistance venue. You should submit customer service requests directly to KVS through their website. |
Originally Posted by tappy0902
(Post 35363954)
I purchased the KVS Tool [...]. I would request KVS to issue the code and directly send it to me.
As TWA884 has said, there is no guarantee that KVS will read this or respond. You need to take this up with KVS directly. Depending on the payment method you used, you might also be able to seek assistance or a refund from the payment processor or your card issuer. |
Given KVS' business model is built upon disregarding various website's terms and conditions/use agreements.....it shouldn't be a surprise they disregard their own obligations to their subscribers.
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Could be the mark of the end .....
Better to look for alternatives folks! |
Originally Posted by searchinfordeals
(Post 35231878)
Although I initially asked a question in the Awards.flights FT thread, it seems more appropriate here now that I've found the KVS thread (actually found another FT KVS thread that was locked).
Originally Posted by kats
(Post 35294596)
I completed the payment on May 9 and the temporary code has just expired today. As of today, I still have not received the permanent code. I did not use gmail. I request KVS to send me the code as soon as possible so I can use the tool.
Originally Posted by aviationp
(Post 35333203)
I will also add another DP, I'm still awaiting a membership code since March. Email sent shortly after purchase went ignored. Almost on the verge of a chargeback.
Originally Posted by regata100s
(Post 35333400)
KVS used to be a great tool with excellent support.
Originally Posted by tappy0902
(Post 35363954)
I purchased the KVS Tool Diamond with my ISP's e-mail address (not gmail or outlook), but neither temporary registration code nor permanent code arrives to me two days after the registration. I would request KVS to issue the code and directly send it to me.
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Originally Posted by KVS
(Post 35399849)
Welcome to the KVS Tool!
. Hi KVS, Thanks for your reply! Is there any way to get complimentary full access to your tool for a week or two before deciding on a contribution? I'd be more than happy to make a contribution for a working tool where bugs are Fixed regularly. From my reading, cowtool provides complimentary access for FT users who meet certain criteria and those users can optionally make a contribution, which I intend on doing. |
Reminder.
From the wikipost: Please submit technical support and customer service requests directly to KVS through their website. FlyerTalk is not KVS' customer assistance venue. The primary purpose of the Travel Tools forum is to benefit the entire FlyerTalk community. Anything related to the KVS Availability Tool may be discussed here, including member to member requests for troubleshooting. |
Originally Posted by searchinfordeals
(Post 35453998)
Hi KVS,
Thanks for your reply! Is there any way to get complimentary full access to your tool for a week or two before deciding on a contribution? |
Originally Posted by Xyzzy
(Post 35455047)
KVS is a scam. Have a look here at the endless complaints and info on how it steals data in an unauthorized manner. Save y:eek:ur money.
There are plenty of other tools in out there, some of them even mentioned here in flyertalk, that allow users to scrape or use websites outside their standard terms of use. They are not scams. |
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