I saw that availability for A3 is back (which is awesome!) but only if you don't select A3 a the airline field. If you do so, then no availability is shown... How is that possible?

Requests for a specific airline may get routed differently by the system.
We have now made internal adjustments to the KVS Tool Mobile Companion for A3 searches.

Unable to use Awards/CX-One World
 

I've upgraded to KVS 7.8.4.R1 and entered my new MPC password (double checked its correct on CX.com) but am unable to use Awards/CX-One World.

Everytime I try to do so it returns a Data Source RD-4 error.

All other settings on my machine are unchanged and it had been working fine before I updated to the new version. My cookies are enabled in IE and always have been.

What's wrong?

The [Awards/CX-OneWorld] Method continues to function normally.

Please carefully re-enter your CX MPC Credentials to ensure that they are correct.

I have been running version 7.8.3 for a couple of weeks and today out of the blue the AC-Staralliance method tells me my Aeroplan login/password is incorrect. Nothing has changed.

Ah - I also tried logging onto Aeroplan directly - this seems to be an AP issue.

Any plans soon to support CAPTCHA popups for BA OW award searches? What is the specified velocity and how long do I have to give it to "rest" before I attempt another search? Is there any way around this? Thanks in advance!

Yes, we are looking for a solution to the CAPTCHA compatibility issue.

The CAPTCHA tends to appear after approx. 40-50 consecutive searches (in a short period of time).

Clearing MSIE cookies and restarting the KVS Tool will normally reset it. You can also solve the CAPTCHA using a regular web browser.

Otherwise, you may wish to use the [Awards/QF-OneWorld] Method (or one of the airline-specific Methods) instead.

Thanks for the response KVS -- I tried clearing the cookies from Internet Explorer, and then doing an award search using my browser (and was prompted with a checkbox for reCAPTCHA asking if I was a robot which I completed). When I restarted KVS tool, I still encountered the same problem which is strange :confused: -- I saved my login if that makes a difference.

I will stick with QF in the meantime I guess.

I just signed up, paid and did the Wizard and I've received TWO e-mails with temporary registration codes. (the code is the same in both emails)

Is that on purpose or is something looping by accident? :D

Yes, you were right thanks. It was a password problem.

Mhmmm I can't sign into the MC. Using either my forum ID or my email and the computer pw. Do I have to wait a certain amount of time after signing up to use it or is there a diff problem?

Welcome to the KVS Tool!

That is normal -- each copy is sent via a different server for system redundancy reasons.

Please use your Temporary MC Credentials, contained in the e-mails you have received.

hi- trying to get the seat map for SQ 305 on 16th Aug LHR-SIN for Y. the enhanced seat map keeps telling me "error initializing the seat map engine"

This issue has now been resolved -- please restart the KVS Tool.

Thanks, that worked!

Other question:

When I search for YVR-KTM awards, nothing shows up. BUT when I search, e.g.

HKG-KTM - Award found (e.g. October 27)
YVR-HKG - award found (e.g. October 26 or 27)

but when I search for YVR-KTM, I get nothing. It shouldn't be a too many segments problem, as I think the upper limit for KVStool was 5 segments? The award-route would be YVR-HKG-DAC-KTM, all on Cathay/Dragonair. (searching with the Cathay-tool, even) Why do you think this is?