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-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/1592702-kvs-availability-tool.html)

r0m8470 Aug 18, 2015 1:58 pm

Error using AC/*A method
 
I keep getting errors:

Error 12029, when using AC method to search *A award space. I am not getting errors when using SkyTeam and OneWorld award search.

Any idea why? The AC user name provided is current.

Thank you.

KVS Aug 18, 2015 2:13 pm


Originally Posted by r0m8470 (Post 25290007)
I keep getting errors:

Error 12029, when using AC method to search *A award space. I am not getting errors when using SkyTeam and OneWorld award search.

Any idea why?

The [Awards/AC-StarAlliance] Method continues to function normally.

Please follow the local system troubleshooting steps at http://Errors.KVSTool.com/

r0m8470 Aug 18, 2015 3:06 pm


Originally Posted by KVS (Post 25290077)
The [Awards/AC-StarAlliance] Method continues to function normally.

Please follow the local system troubleshooting steps at http://Errors.KVSTool.com/

Still getting error.

It says:

‘Error Requesting Data [I-1]:

Error 12029: Cannont connect
The attempt to connect to the server failed.
Connecting (41s)

Error 9002: No Data Received
Connecting

SkyTeam and OneWorld searches are ok.

KVS Aug 18, 2015 3:15 pm


Originally Posted by r0m8470 (Post 25290346)
Still getting error.

It says:

‘Error Requesting Data [I-1]:

Error 12029: Cannont connect
The attempt to connect to the server failed.
Connecting (41s)

Error 9002: No Data Received
Connecting

SkyTeam and OneWorld searches are ok.

Please contact us directly, including the details of the specific troubleshooting step(s) you have followed.

r0m8470 Aug 19, 2015 12:56 pm


Originally Posted by KVS (Post 25290393)
Please contact us directly, including the details of the specific troubleshooting step(s) you have followed.

I found what the error is - my company network blocked the traffic.

Now I have another issue - the BA search method stating an error about CAPTCHA method. I did login to my BA account, and it did have another CAPTCHA verification. I restarted KVStool and still getting the same error. Any idea why?

paulwuk Aug 19, 2015 5:07 pm


Originally Posted by r0m8470 (Post 25295137)
I found what the error is - my company network blocked the traffic.

Now I have another issue - the BA search method stating an error about CAPTCHA method. I did login to my BA account, and it did have another CAPTCHA verification. I restarted KVStool and still getting the same error. Any idea why?

The war between websites trying to block people breaking the terms and conditions (specifically the "no robots" one) and the people who break those terms.

You're using a method of accessing the Ba site that BA do not approve. You're doing it surreptitiously by using a scraping tool that pretends to be something it's not.

Interesting that your company blocked access to air Canada. I wonder if AC complained about the traffic coming from your network. That would be a new twist - use KVS, break terms and conditions, put your miles at risk, and now risk your job in the process!

golfmad Aug 19, 2015 6:21 pm


Originally Posted by paulwuk (Post 25296428)
That would be a new twist - use KVS, break terms and conditions, put your miles at risk, and now risk your job in the process!

A tad dramatic?

paulwuk Aug 19, 2015 11:49 pm


Originally Posted by golfmad (Post 25296670)
A tad dramatic?

Most firms will have policies forbidding the use of KVS on company assets. Now they not enforce these policies all the time, but it's a handy tool of they want to dismiss you for some other reason.

Jim055 Aug 20, 2015 7:13 pm


Originally Posted by golfmad (Post 25296670)
A tad dramatic?

^^^^^

vbroucek Aug 20, 2015 7:15 pm


Originally Posted by paulwuk (Post 25297706)
Most firms will have policies forbidding the use of KVS on company assets. Now they not enforce these policies all the time, but it's a handy tool of they want to dismiss you for some other reason.

I dare to rephrase you to "Most firms will have policies forbidding the use of unauthorised software on company assets." To single out KVS is totally unfair and I would suggest that most firms (contrary to your suggestion) are not even aware of its existence...

KVS Aug 20, 2015 10:45 pm


Originally Posted by r0m8470 (Post 25295137)
I found what the error is - my company network blocked the traffic.

Now I have another issue - the BA search method stating an error about CAPTCHA method. I did login to my BA account, and it did have another CAPTCHA verification. I restarted KVStool and still getting the same error. Any idea why?

Please try solving the CAPTCHA by keeping the KVS Tool open and logging-in using Internet Explorer.

If the issue persists, please use one of the alternative OneWorld Award Methods in the KVS Tool.

aviators99 Aug 25, 2015 7:39 am

Trying to search StarAlliance-AC and getting 'DataSource Error: [I-3]: "Login"'

KVS Aug 25, 2015 11:11 am


Originally Posted by aviators99 (Post 25324831)
Trying to search StarAlliance-AC and getting 'DataSource Error: [I-3]: "Login"'

The [Awards/AC-StarAlliance] Engine was down earlier on today.

Please try again now and contact us directly if the issue persists.

Smiley90 Aug 25, 2015 1:55 pm


Originally Posted by KVS (Post 25325989)
The [Awards/AC-StarAlliance] Engine was down earlier on today.

Please try again now and contact us directly if the issue persists.

I have a different issue with AC-StarAlliance search. I try searching by calendar and anytime between 1-3 days in I get:

Datasource Error [RW]:

Engine Error [EP].


Sounds familiar? Any resolution? it stops my search every time and makes calendar search rather useless...

KVS Aug 25, 2015 2:01 pm


Originally Posted by Smiley90 (Post 25326828)
I have a different issue with AC-StarAlliance search. I try searching by calendar and anytime between 1-3 days in I get:

Datasource Error [RW]:

Engine Error [EP].

Sounds familiar? Any resolution? it stops my search every time and makes calendar search rather useless...

The [Awards/AC-StarAlliance] Method continues to function normally.

Please contact us directly, including specific search examples.


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