Is the search for CX down?
Looks like even the simplest search, eg TPE_HKG on 26 Feb yields an error message of RD-1-4?

Yes, I'm having this problem as well, although with a slightly different error message.

Must be a KVS problem, because every time I start up KVS the first search goes ok. However when I try a second search it returns a "Datasource RD-1-1 Error Validating Javascript Engine error"

I've upgraded to Version 7.9.1.R2 but still encounter the same problem on two different computers.

When it is going to be fixed?

OneWorld search - no JAL
 

My apology if this has been asked before, but the OneWorld search, through QF, does it cover JAL? I've never seen JAL option displayed.

I also never gotten the BA option working correctly. Error message about 'exceeded velocity limit' or something along that line.

No, according to the FAQ, only BA shows JL.

Did you check American's web site or JL's own Web site (which seems to coincide with what BA shows)?

Don't expect KVS responding here...

BA has worked fine for me before, but I guess recent increased searches have also given me the "exceeded velocity limit" message.

downloaded the latest version and the setup won't run, just stalls and cursor spins , can't even stop the process through task manager

Anybody know what's up with KVS tools? I made a contribution and never got a temporary or permanent registration, even after a 10 days. Brief messages sent using the contact form was to no avail either.

Getting the error "USER DOES NOT HAVE TIMATIC WEB ACCESS"


Help?

This indicates an issue with your machine -- please consult the Troubleshooting section of the KVS Tool User Guide.

Your Temporary & Permanent Credentials have been issued to the e-mail address you have originally indicated. Please provide an alternative contact e-mail address so that we can re-send them there.

This issue has now been resolved -- please clear MSIE Cookies and restart the KVS Tool.

By way of a reminder:

I've been all sorted now. Thanks!

VELOCITY ERROR Uggghhh
 

Well I signed up for this tool specifically because it supported CX and JL, the region most drastically hurt by the upcoming AAdvantage changes. I was able to find some good info for my outbound FS awards, but now trying to search for the return on JL, I keep getting the Velocity Limits error and nobody it seems has any real fix. Someone mentioned seeing a CAPTCHA request but I do not have this.

First error comes up as "You have exceeded the Velocity Limits of the Awards/BA-OneWorld engine

If you hit ok , then you get
Data Source Error RW-1

Does anyone know how to fix this?????????????

The first part of the fix is to n;)t rely on tools that misuse data without the permission of the data sources. Have you tried searching on the BA site or other airline site directly?

<redacted by moderator> If the direct airline sites showed true OneWorld award availability, especially in the premium cabins, I would certainly use them. JAL for example will not let you search for 2 seats, but only 1. Tools get created for a reason.

So thanks for your input, but my question still stands.

Huh? KVS only shows the same as what the websites will show. I'm not sure about your JAL example, if I use the JAL website it shows the number of seats available in a cabin. That might disagree with what QF or BA says...and KVS will simply confirm that disagreement if you use different methods that scrape those sites.