FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Travel Tools (https://www.flyertalk.com/forum/travel-tools-701/)
-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/1592702-kvs-availability-tool.html)

TWA884 Sep 17, 2015 11:12 am

Moderator's note:
Thread temporarily closed pending moderation review.

TWA884 Sep 17, 2015 3:35 pm

Moderator's note:
I am reopening this thread.

Anything related to the KVS Availability Tool may be discussed here.

The primary purpose of this forum is to benefit the entire FlyerTalk community.

This is not a private KVS customer support venue.

TWA884,
Moderator

jerry_greece Sep 18, 2015 2:24 am

A3 availability is again not working? I tried it several times and get the flight at the results but not the availability.

edit: resolved

iluvdoco Oct 15, 2015 10:04 pm

I'm late hearing about BA accounts being locked as a result of using KVS Tool. Where can I find more information on this issue, and is it possible to unlock one's BA account? Thanks!

stevemack Oct 24, 2015 4:08 pm

KVS tool not allowing BA searches. Just get constant Engine Velocity exceeded warnings

KVS Oct 25, 2015 2:02 pm


Originally Posted by pschafer (Post 25575543)
Just wondering is anyone has had any luck finding J award availability DOH to/from Australia. QR recently announced ADL as well as SYD, MEL, PER but I've searched all of these and seen no award seats at all - even in Y. Since it is a bit tedious searching day by day I have been sampling random dates (Monday/Tuesday/Wed) over many months. (I've been using KVS - QF and BA methods).

QR Award Availability appears to be quite limited on those routes, but it does exist.

You may wish to use the [Power Search] function in the KVS Tool if your dates are flexible:

[KVS Tool 7.9.1/Diamond - Awards/QF-OneWorld/AU-QFA-SP]
Code:

DOH  Doha Hamad Intl QA [OTHH]
SYD  Sydney Kingsford Smith NS AU [YSSY]
SAT  02 Apr 2016 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive        St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
QR        908    DOH  20:35    SYD  17:35 +1      0  YS+
QR        836    DOH  02:15    BKK  12:40          0  YS+
 -> QF    24      BKK  18:25    SYD  06:45 +1      0  YS+
QR        962    DOH  02:45    DPS  17:10          0  YS+
 -> JQ    38      DPS  22:35    SYD  07:20 +1      0  YS+


pschafer Oct 25, 2015 2:10 pm


Originally Posted by KVS (Post 25614344)
QR Award Availability appears to be quite limited on those routes, but it does exist.

You may wish to use the [Power Search] function in the KVS Tool if your dates are flexible:

[KVS Tool 7.9.1/Diamond - Awards/QF-OneWorld/AU-QFA-SP]
Code:

DOH  Doha Hamad Intl QA [OTHH]
SYD  Sydney Kingsford Smith NS AU [YSSY]
SAT  02 Apr 2016 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive        St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
QR        908    DOH  20:35    SYD  17:35 +1      0  YS+
QR        836    DOH  02:15    BKK  12:40          0  YS+
 -> QF    24      BKK  18:25    SYD  06:45 +1      0  YS+
QR        962    DOH  02:45    DPS  17:10          0  YS+
 -> JQ    38      DPS  22:35    SYD  07:20 +1      0  YS+



Actually just yesterday I noticed the following after further research:-

QF will not show QR availability ex-Australia even when available - clearly QF 'prefers' to offer QF, EK and CX - it will show QR on other routes (e.g. BKK-DOH)

BA will show availability ex-Australia if you search for 1 seat - when available usually 2 or more seats are actually available (e.g. as seen by CS2, ...). This seems to be a KVS/BA method quirk as if I use the BA site directly it works.

It seems availability has improved recently to/from Australia and DOH or there was some IT issue with searching previously. I have not tried to make a booking via AA - just searching for future reference when looking for options to/from Europe.

KVS Oct 25, 2015 2:22 pm


Originally Posted by pschafer (Post 25614377)
BA will show availability ex-Australia if you search for 1 seat - when available usually 2 or more seats are actually available (e.g. as seen by CS2, ...). This seems to be a KVS/BA method quirk as if I use the BA site directly it works.

This should not be happening -- could you please provide specific example(s)?

pschafer Oct 25, 2015 2:29 pm


Originally Posted by KVS (Post 25614406)
This should not be happening -- could you please provide specific example(s)?

I just re-tried one of my sample search dates for SYD-DOH and KVS/BA method is now showing correct availability if I select either 1 or 2 seats. It definitely was not 2 days ago - I did recently upgrade to KVS 7.9.1R2 but I can't recall if I was using the previous version or not. My apologies for any confusion.

But the good news is there is now availability on QR ex-Australia when a couple of weeks ago there seemed to be absolutely none.

ChiefNWA Oct 25, 2015 3:54 pm


Originally Posted by pschafer (Post 25614438)
I just re-tried one of my sample search dates for SYD-DOH and KVS/BA method is now showing correct availability if I select either 1 or 2 seats. It definitely was not 2 days ago - I did recently upgrade to KVS 7.9.1R2 but I can't recall if I was using the previous version or not. My apologies for any confusion.

But the good news is there is now availability on QR ex-Australia when a couple of weeks ago there seemed to be absolutely none.

Hopefully that's the same case with ex-NA. Few weeks ago there were tons of seats on almost every flight on every date now you can't get anything on any date.

IncyWincy Oct 25, 2015 8:37 pm

Is the search for CX down?
Looks like even the simplest search, eg TPE_HKG on 26 Feb yields an error message of RD-1-4?

dannyhk Oct 28, 2015 12:27 am


Originally Posted by IncyWincy (Post 25615581)
Is the search for CX down?
Looks like even the simplest search, eg TPE_HKG on 26 Feb yields an error message of RD-1-4?

Yes, I'm having this problem as well, although with a slightly different error message.

Must be a KVS problem, because every time I start up KVS the first search goes ok. However when I try a second search it returns a "Datasource RD-1-1 Error Validating Javascript Engine error"

I've upgraded to Version 7.9.1.R2 but still encounter the same problem on two different computers.

When it is going to be fixed?

r0m8470 Oct 29, 2015 5:16 pm

OneWorld search - no JAL
 
My apology if this has been asked before, but the OneWorld search, through QF, does it cover JAL? I've never seen JAL option displayed.

I also never gotten the BA option working correctly. Error message about 'exceeded velocity limit' or something along that line.

st1575 Oct 29, 2015 5:41 pm


Originally Posted by r0m8470 (Post 25635617)
My apology if this has been asked before, but the OneWorld search, through QF, does it cover JAL? I've never seen JAL option displayed.

No, according to the FAQ, only BA shows JL.

Did you check American's web site or JL's own Web site (which seems to coincide with what BA shows)?

vbroucek Oct 30, 2015 2:43 am

Don't expect KVS responding here...

UA-NYC Nov 2, 2015 8:59 am


Originally Posted by r0m8470 (Post 25635617)
I also never gotten the BA option working correctly. Error message about 'exceeded velocity limit' or something along that line.

BA has worked fine for me before, but I guess recent increased searches have also given me the "exceeded velocity limit" message.

bernyx Nov 17, 2015 6:10 am

downloaded the latest version and the setup won't run, just stalls and cursor spins , can't even stop the process through task manager

klp2332 Nov 17, 2015 3:29 pm

Anybody know what's up with KVS tools? I made a contribution and never got a temporary or permanent registration, even after a 10 days. Brief messages sent using the contact form was to no avail either.

Viajero Millero Nov 18, 2015 10:18 am

Getting the error "USER DOES NOT HAVE TIMATIC WEB ACCESS"


Help?

KVS Nov 18, 2015 10:47 am


Originally Posted by bernyx (Post 25726650)
downloaded the latest version and the setup won't run, just stalls and cursor spins , can't even stop the process through task manager

This indicates an issue with your machine -- please consult the Troubleshooting section of the KVS Tool User Guide.


Originally Posted by klp2332 (Post 25730243)
Anybody know what's up with KVS tools? I made a contribution and never got a temporary or permanent registration, even after a 10 days. Brief messages sent using the contact form was to no avail either.

Your Temporary & Permanent Credentials have been issued to the e-mail address you have originally indicated. Please provide an alternative contact e-mail address so that we can re-send them there.


Originally Posted by Viajero Millero (Post 25734570)
Getting the error

This issue has now been resolved -- please clear MSIE Cookies and restart the KVS Tool.

By way of a reminder:


Originally Posted by KVS (Post 25439211)
KVS Tool Members are kindly requested not to post support requests in this thread until further notice.

Such requests should be submitted to us directly via the [Contact Us] Form on the official KVS Tool Homepage.


klp2332 Nov 18, 2015 7:14 pm

I've been all sorted now. Thanks!


Originally Posted by KVS (Post 25734718)
This indicates an issue with your machine -- please consult the Troubleshooting section of the KVS Tool User Guide.



Your Temporary & Permanent Credentials have been issued to the e-mail address you have originally indicated. Please provide an alternative contact e-mail address so that we can re-send them there.



This issue has now been resolved -- please clear MSIE Cookies and restart the KVS Tool.

By way of a reminder:


sdultra Nov 19, 2015 2:18 pm

VELOCITY ERROR Uggghhh
 
Well I signed up for this tool specifically because it supported CX and JL, the region most drastically hurt by the upcoming AAdvantage changes. I was able to find some good info for my outbound FS awards, but now trying to search for the return on JL, I keep getting the Velocity Limits error and nobody it seems has any real fix. Someone mentioned seeing a CAPTCHA request but I do not have this.

First error comes up as "You have exceeded the Velocity Limits of the Awards/BA-OneWorld engine

If you hit ok , then you get
Data Source Error RW-1

Does anyone know how to fix this?????????????

Xyzzy Nov 19, 2015 2:43 pm


Originally Posted by sdultra (Post 25741787)
Well I signed up for this tool specifically because it supported CX and JL, the region most drastically hurt by the upcoming AAdvantage changes. I was able to find some good info for my outbound FS awards, but now trying to search for the return on JL, I keep getting the Velocity Limits error and nobody it seems has any real fix. Someone mentioned seeing a CAPTCHA request but I do not have this.

First error comes up as "You have exceeded the Velocity Limits of the Awards/BA-OneWorld engine

If you hit ok , then you get
Data Source Error RW-1

Does anyone know how to fix this?????????????

The first part of the fix is to n;)t rely on tools that misuse data without the permission of the data sources. Have you tried searching on the BA site or other airline site directly?

sdultra Nov 19, 2015 4:14 pm


Originally Posted by Xyzzy (Post 25741931)
The first part of the fix is to n;)t rely on tools that misuse data without the permission of the data sources. Have you tried searching on the BA site or other airline site directly?

<redacted by moderator> If the direct airline sites showed true OneWorld award availability, especially in the premium cabins, I would certainly use them. JAL for example will not let you search for 2 seats, but only 1. Tools get created for a reason.

So thanks for your input, but my question still stands.

wheresmybagba Nov 19, 2015 6:10 pm


Originally Posted by sdultra (Post 25742392)
<redacted by moderator> If the direct airline sites showed true OneWorld award availability, especially in the premium cabins, I would certainly use them. JAL for example will not let you search for 2 seats, but only 1. Tools get created for a reason.

So thanks for your input, but my question still stands.

Huh? KVS only shows the same as what the websites will show. I'm not sure about your JAL example, if I use the JAL website it shows the number of seats available in a cabin. That might disagree with what QF or BA says...and KVS will simply confirm that disagreement if you use different methods that scrape those sites.

nux Nov 20, 2015 1:44 am


Originally Posted by sdultra (Post 25741787)
Well I signed up for this tool specifically because it supported CX and JL, the region most drastically hurt by the upcoming AAdvantage changes. I was able to find some good info for my outbound FS awards, but now trying to search for the return on JL, I keep getting the Velocity Limits error and nobody it seems has any real fix. Someone mentioned seeing a CAPTCHA request but I do not have this.

First error comes up as "You have exceeded the Velocity Limits of the Awards/BA-OneWorld engine

If you hit ok , then you get
Data Source Error RW-1

Does anyone know how to fix this?????????????


Originally Posted by sdultra (Post 25742392)
<redacted by moderator> If the direct airline sites showed true OneWorld award availability, especially in the premium cabins, I would certainly use them. JAL for example will not let you search for 2 seats, but only 1. Tools get created for a reason.

So thanks for your input, but my question still stands.

KVS Tool simply screen scrapes information from various websites. It does not access anything that is not available for free through other means.

The Awards/BA-Oneworld engine simply logs on to BA.com and does an award search, parses the information and displays it. For at least the past year BA has introduced Captchas (possibly due to excessive automated use against their T&C's...) when doing many award searches in quick succession. But whenever a website changes how the information is displayed, or introduces different Captchas etc (possibly to stop this sort of automated screen scraping) until KVS Tool is updated to deal with it, certain functions may not work.

KVS Tool will display exactly what an award search on BA.com will show when using that option. Nothing more, nothing less.
The other KVS oneworld award searches use Qantas.com, Jal.com and CathayPacific.com.

You are paying for something that screen scrapes free information, that may automate login/searches and parse it in to a common format.

KVS Nov 20, 2015 11:39 am


Originally Posted by klp2332 (Post 25737298)
I've been all sorted now. Thanks!

You're welcome!


Originally Posted by sdultra (Post 25741787)
Well I signed up for this tool specifically because it supported CX and JL, the region most drastically hurt by the upcoming AAdvantage changes. I was able to find some good info for my outbound FS awards, but now trying to search for the return on JL, I keep getting the Velocity Limits error and nobody it seems has any real fix. Someone mentioned seeing a CAPTCHA request but I do not have this.

First error comes up as "You have exceeded the Velocity Limits of the Awards/BA-OneWorld engine


Originally Posted by UA-NYC (Post 25651229)
BA has worked fine for me before, but I guess recent increased searches have also given me the "exceeded velocity limit" message.


Originally Posted by r0m8470 (Post 25635617)
I also never gotten the BA option working correctly. Error message about 'exceeded velocity limit' or something along that line.


Originally Posted by RedDevil83 (Post 25438353)
unable to search for award availability on BA, it's saying there is a CAPTCHA verification required that is not supported


Originally Posted by stevemack (Post 25611137)
KVS tool not allowing BA searches. Just get constant Engine Velocity exceeded warnings

We have now implemented a solution for the Velocity Exceeded/CAPTCHA Issues that were affecting the [Awards/BA-OneWorld] Method.

Please download KVS Tool V7.9.5 and contact us directly to provide feedback.

jerry_greece Nov 24, 2015 6:29 am

I am having issues again with A3 availabilty using KVSmobile.

http://s2.postimg.cc/aad7b2w9l/Scre...t_14_27_37.png
image hosting

Assimilated Cajun Dec 10, 2015 9:47 am

I have tried several times to download version 7.9.8 (because when I tried to search for AA upgrade availability I was told the version I downloaded about a month ago no longer supports this function). The setup file downloads, but then when I click on it it doesn't open. Worse, it then hangs around in my system, and if I've clicked on it several times there are several identical versions in the system. "End Process" and "End Proces Tree" in Windows Task Manager do not succeed in shutting it down. Is problem specific to my computer, or are others having similar experiences? Any suggestions about what I might do? (I have of course tried turning the machine on and off.)

Sorry to be raising what is in part a "support request" on this forum, but I tried using the online contact form and got a message that requests from aol.com cannot be honored. Also, while I'd appreciate any suggestions the KVS Tool management might have, I would also appreciate any suggestions or comments from other users.

Thanks so much for any suggestions anyone might have.

KVS Dec 10, 2015 1:08 pm


Originally Posted by Assimilated Cajun (Post 25843745)
Any suggestions about what I might do?

Please refer to the 1st solution in the Troubleshooting section of the KVS Tool User Guide.

wandertheglobe Dec 13, 2015 6:32 pm

What is error Data Source Error "R" and "TVLID" ? It says to try again later. I didn't see anything specific on this on the KVS website, but is it related to the note about JL MB Americas accounts? Is this being fixed?

Xyzzy Dec 13, 2015 10:13 pm


Originally Posted by Assimilated Cajun (Post 25843745)
I have tried several times to download version 7.9.8 (because when I tried to search for AA upgrade availability I was told the version I downloaded about a month ago no longer supports this function). The setup file downloads, but then when I click on it it doesn't open. Worse, it then hangs around in my system, and if I've clicked on it several times there are several identical versions in the system. "End Process" and "End Proces Tree" in Windows Task Manager do not succeed in shutting it down. Is problem specific to my computer, or are others having similar experiences? Any suggestions about what I might do? (I have of course tried turning the machine on and off.)

Sorry to be raising what is in part a "support request" on this forum, but I tried using the online contact form and got a message that requests from aol.com cannot be honored. Also, while I'd appreciate any suggestions the KVS Tool management might have, I would also appreciate any suggestions or comments from other users.

Thanks so much for any suggestions anyone might have.

The KVS 'tool' scrapes data from many sources that do not authorise that use (please see and feel free to update the wiki on this thread). When the data sources find out that 'method' often disappears and a new version of the software appears. There is no guarantee that any data you seek access to will remain available for any length of time. <redacted by Moderator>

KVS Dec 14, 2015 11:58 am


Originally Posted by wandertheglobe (Post 25859099)
What is error Data Source Error "R" and "TVLID" ? It says to try again later. I didn't see anything specific on this on the KVS website

This [Awards/QF-OneWorld] Engine issue has now been resolved -- please restart the KVS Tool and try again.

damaxer91 Dec 17, 2015 8:42 am

Any reason that I only get DL premium cabin availability?

[KVS Tool 7.9.8/Diamond - Awards/DL-SkyTeam/US]
Code:

NYC  New York Metro NY US = JFK LGA
MIA  Miami Intl FL US [KMIA]
FRI  25 Dec 2015 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
DL/S5      4330    LGA  06:05    MIA  09:30    E75  0  FA4
DL        2156    LGA  07:10    MIA  10:32    717  0  FA2
DL        1688    LGA  08:00    MIA  11:21    717  0  FA2
DL        874    LGA  09:00    MIA  12:30    M88  0  FA1
DL        2544    LGA  10:10    MIA  13:44    M88  0  FA1
DL        2190    JFK  10:15    MIA  13:28    717  0  FA1
DL        1269    LGA  11:25    MIA  14:52    M88  0  FA1
DL        2311    JFK  11:30    MIA  14:42    M88  0  FA4
DL        1923    LGA  14:20    MIA  17:38    319  0  FA3
DL        2313    JFK  14:55    MIA  18:19    M88  0  FA4
DL        1982    LGA  15:40    MIA  19:06    717  0  FA3
DL        967    LGA  18:25    MIA  21:50    M88  0  FA4
DL        206    JFK  18:55    MIA  22:14    M88  0  FA4
DL        429    JFK  06:00    ATL  08:37    757  0  FA1
 -> DL    1655    ATL  09:59    MIA  11:54    M88  0  FA1
DL        1447    LGA  06:00    ATL  08:36    738  0  FA3
 -> DL    1655    ATL  09:59    MIA  11:54    M88  0  YA3
DL        575    EWR  06:15    ATL  08:57    M88  0  FA1
 -> DL    1655    ATL  09:59    MIA  11:54    M88  0  FA1
DL        438    JFK  08:30    ATL  11:09    73H  0  FA2
 -> DL    2373    ATL  12:25    MIA  14:19    738  0  FA2
DL        1153    LGA  10:00    ATL  12:55    M88  0  FA2
 -> DL    1951    ATL  13:43    MIA  15:39    M88  0  FA2
DL        344    LGA  12:00    ATL  14:52    M88  0  FH2
 -> DL    2160    ATL  16:00    MIA  17:54    M88  0  FA2
DL        780    LGA  06:00    DTW  07:54    320  0  FA1
 -> DL    2848    DTW  08:40    MIA  11:50    M88  0  FA1


KVS Dec 17, 2015 12:13 pm


Originally Posted by damaxer91 (Post 25879110)
Any reason that I only get DL premium cabin availability?

Did you select the [Bus/First] option under [Cabin:] and/or set a [Filter] preference in-error?

damaxer91 Dec 17, 2015 5:29 pm


Originally Posted by KVS (Post 25880121)
Did you select the [Bus/First] option under [Cabin:] and/or set a [Filter] preference in-error?

Is there a way to check all now or you can only search by cabin?

KVS Dec 17, 2015 6:13 pm


Originally Posted by damaxer91 (Post 25881636)
Is there a way to check all now or you can only search by cabin?

For flights with 3 cabins, you can now check Y/W or W/C/F in the same search.

For flights with 2 cabins (Y/C or Y/F), you can continue to check for all Cabins in the same search.

wandertheglobe Dec 18, 2015 1:18 am

I'm still getting the "R" and "TVLID" error. Restarted, rebooted, etc. still the same, any advice?

KVS Dec 18, 2015 1:42 pm


Originally Posted by wandertheglobe (Post 25882859)
I'm still getting the "R" and "TVLID" error.

Please download KVS Tool V7.9.8.R3, which will resolve this issue.

By way of a reminder:


Originally Posted by KVS (Post 25439211)
KVS Tool Members are kindly requested not to post support requests in this thread until further notice.

Such requests should be submitted to us directly via the [Contact Us] Form on the official KVS Tool Homepage.


TWA884 Dec 18, 2015 3:17 pm


Originally Posted by KVS (Post 25885495)
By way of a reminder:

Originally Posted by KVS (Post 25439211)
KVS Tool Members are kindly requested not to post support requests in this thread until further notice.

Such requests should be submitted to us directly via the [Contact Us] Form on the official KVS Tool Homepage.


Moderator's note:
This thread is not a KVS private customer support venue.

The primary purpose of the Travel Tools forum is to benefit the entire FlyerTalk community.

Anything related to the KVS Availability Tool may be discussed here, including member to member requests for assistance.


All times are GMT -6. The time now is 12:40 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.