![]() |
Originally Posted by hnewman
(Post 28774206)
Is anyone else having this issue with DL and all Skyteam airlines?
Data Source Error [RW]
Originally Posted by mfFrom35K
(Post 28774221)
Yes, same problem for me no matter what I search. KVS for Delta appears to be broken [...]
Originally Posted by hnewman
(Post 28774227)
I sent a bug report in last week.
|
Is there a way to read fare rules and routing rules, even for W/C/F?
Can't find this in the desktop app. |
Originally Posted by hnewman
(Post 28774206)
Is anyone else having this issue with DL and all Skyteam airlines?
Data Source Error [RW] whoops we are sorry but please enter a Departure City #1003R I had been using this departure city for months and for the last ~week it has not worked thanks
Originally Posted by mfFrom35K
(Post 28774221)
Yes, same problem for me no matter what I search. KVS for Delta appears to be broken right now but nothing is posted on the KVS site about this.
|
Originally Posted by hnewman
(Post 28774206)
Is anyone else having this issue with DL and all Skyteam airlines?
Originally Posted by mfFrom35K
(Post 28774221)
Yes, same problem for me no matter what I search.
Originally Posted by hnewman
(Post 28774227)
I sent a bug report in last week. Usually things are fixed in 24 hours but this must be a hard 1.
|
It is fixed. Thank you KVS tool
|
SQ stopped working once again :(
|
Moderator's Note
Originally Posted by TWA884
(Post 28303146)
Reminder:
Originally Posted by Wikipost
Please submit technical support and customer service requests directly to KVS through their website. FlyerTalk is not KVS' customer assistance venue. The primary purpose of the Travel Tools forum is to benefit the entire FlyerTalk community. Anything related to the KVS Availability Tool may be discussed here, including member to member requests for troubleshooting. Posts have been deleted. TWA884 Travel Tools Moderator |
Originally Posted by damaxer91
(Post 28806049)
SQ stopped working once again :(
|
Originally Posted by maestro1981
(Post 28855736)
Perhaps they are on vacation?
|
Originally Posted by damaxer91
(Post 28806049)
SQ stopped working once again :(
Originally Posted by maestro1981
(Post 28855736)
I wrote to KVS about the SQ problem via their site but there was no response.
In the meantime, please use the [Awards/AC-StarAlliance] & [Awards/NH-StarAlliance] Methods to search for Partner Awards on SQ flights. |
Originally Posted by KVS
(Post 28857278)
There is an ongoing issue with the [Awards/SQ] Engine. We have already posted a notice on the KVS Tool Homepage and will post further updates, as they become available.
In the meantime, please use the [Awards/AC-StarAlliance] & [Awards/NH-StarAlliance] Methods to search for Partner Awards on SQ flights. Thank you most kindly for your reply here! Wasn't expecting that, so thank you! If I may kindly make a small suggestion? When other online travel tools (ie. TripIt Pro, etc), come across functionality issues like this and someone writes to their website form about that problem, often they extend the membership as goodwill. So, might be something to think about for the duration that the SQ function is down as some members (like myself, a Diamond member) only purchase KVS to use the SQ function and we really appreciate being appreciated, just as I'm sure you do also. Just my two cents anyway in the nicest possible way )) |
Originally Posted by maestro1981
(Post 28857445)
Dear KVS,
Thank you most kindly for your reply here! Wasn't expecting that, so thank you! If I may kindly make a small suggestion? When other online travel tools (ie. TripIt Pro, etc), come across functionality issues like this and someone writes to their website form about that problem, often they extend the membership as goodwill. So, might be something to think about for the duration that the SQ function is down as some members (like myself, a Diamond member) only purchase KVS to use the SQ function and we really appreciate being appreciated, just as I'm sure you do also. Just my two cents anyway in the nicest possible way )) |
Originally Posted by damaxer91
(Post 28806049)
SQ stopped working once again :(
Originally Posted by maestro1981
(Post 28857445)
Dear KVS,
Thank you most kindly for your reply here! Wasn't expecting that, so thank you! |
Availability info in main tool
Hi,
Is it only possible to search actual availability on the mobile app? Can i not see availability buckets in the main tool? I had KVStool a few years ago and seem to remember searching on the main tool. Am i doing something wrong? Thanks |
Originally Posted by arir
(Post 28887894)
Hi,
Is it only possible to search actual availability on the mobile app? Can i not see availability buckets in the main tool? I had KVStool a few years ago and seem to remember searching on the main tool. Am i doing something wrong? Thanks No, you're not doing anything wrong. That feature hasn't been available in the main tool for quite some time (perhaps years). It's only available on the mobile tool. |
Originally Posted by arir
(Post 28887894)
Hi,
Is it only possible to search actual availability on the mobile app? Can i not see availability buckets in the main tool? I had KVStool a few years ago and seem to remember searching on the main tool. Am i doing something wrong? Thanks |
is SQ award availability working for anyone? keep getting timeout errors.
|
Originally Posted by awxm88
(Post 28993231)
is SQ award availability working for anyone? keep getting timeout errors.
|
Originally Posted by awxm88
(Post 28993231)
is SQ award availability working for anyone? keep getting timeout errors.
As always, KVS Tool Members should contact us directly if they require further assistance. |
1 Attachment(s)
Oct 31 today
Just in the TIMETABLE tab. Doesn't matter what dates or origin or destination or airlines I put in. Was working fine yesterday |
Originally Posted by seks
(Post 28999666)
Oct 31 today
Just in the TIMETABLE tab. Doesn't matter what dates or origin or destination or airlines I put in. Was working fine yesterday |
For Regular Availability, use the KVS Tool Mobile Companion. |
Originally Posted by seks
(Post 29035007)
I'm sure this has been answered in the past but any reason for why Reg Av cannot be implemented in the desktop version?
|
Originally Posted by seks
(Post 29035007)
I'm sure this has been answered in the past but any reason for why Reg Av cannot be implemented in the desktop version?
|
I've been getting this error message for quite a while when trying to do an SQ search. All troubleshooting (including using a VPN) hasn't worked. Any suggestions?
https://preview.ibb.co/gGTV5w/kvserror.jpg |
Originally Posted by awxm88
(Post 29052986)
I've been getting this error message for quite a while when trying to do an SQ search. All troubleshooting (including using a VPN) hasn't worked. Any suggestions?
https://preview.ibb.co/gGTV5w/kvserror.jpg |
Originally Posted by awxm88
(Post 29052986)
[...] trying to do an SQ search. [...] Any suggestions?
Seriously. |
Another "KVS Method" got busted? :D |
Originally Posted by awxm88
(Post 29052986)
I've been getting this error message for quite a while when trying to do an SQ search. All troubleshooting (including using a VPN) hasn't worked. Any suggestions?
Originally Posted by Longhornmaniac8
(Post 29053098)
Also getting this error. Located in the USA.
|
Originally Posted by KVS
(Post 29060738)
We are pleased to confirm that this technical issue with the [Awards/SQ] Method has already been resolved in KVS Tool V8.6.6, as noted on the official KVS Tool Homepage.
|
Getting errors accessing information today. Error requesting data/ Cannot connect to server :-(
|
Originally Posted by Cyba
(Post 29145907)
Getting errors accessing information today. Error requesting data/ Cannot connect to server :-(
|
Originally Posted by Cyba
(Post 29145907)
Getting errors accessing information today. Error requesting data/ Cannot connect to server :-(
Please contact us via the official support channels (website or e-mail), in order to receive accurate and timely information. |
Originally Posted by KVS
(Post 29150619)
official support channels
Reporting issues with the KVS scraper app here potentially benefits a broad community of 'members', interested individuals and unofficial users. |
Can KVS search for UA R-space upgrade availability? If so, how do I search for it?
|
Originally Posted by Stefan Sip
(Post 29412027)
Can KVS search for UA R-space upgrade availability? If so, how do I search for it?
For a list of supported Award/Upgrade Booking Classes, please consult the UA section of the KVS Tool User Guide. |
TG202 on Apr 6.
Been trying to look at the seat map in econ for the past 2 months but keep on coming up "Seat map is unavailable or closed". Anyone know why? I was able to do it for a similar TG flight back in Oct. |
Originally Posted by seks
(Post 29433771)
TG202 on Apr 6.
Been trying to look at the seat map in econ for the past 2 months but keep on coming up "Seat map is unavailable or closed". Anyone know why? I was able to do it for a similar TG flight back in Oct. TG seatmaps are typically unavailable for domestic flights...on HKT flights I would say the chance of aircraft swap is very high so they never allow management of seat allocation online etc. So this isn't a KVS issue...it's a TG 'thing'. |
There's a few quirks I've noticed on the KVS timetable search where some results aren't showing through. Any ideas on what's happening?
1. Some legal connections don't seem to show up. I've come across this a few times E.g. LAD-DXB-LIS on EK, DLA-ADD-FRA on ET, MAO-PTY-POS on CM etc. Could it be that these are all connections that significantly exceed the direct routing mileage and are therefore edited out of the results? Even if the airlines themselves publish and sell fares on these markets? 2. Some airports seem to not be available at all. DSS for instance, the new airport in Dakar yields a "the requested origin is invalid" result even if most (all?) airlines have moved operations from DKR |
Originally Posted by Cyba
(Post 29441673)
There's a few quirks I've noticed on the KVS timetable search where some results aren't showing through. Any ideas on what's happening?
1. Some legal connections don't seem to show up. I've come across this a few times E.g. LAD-DXB-LIS on EK, DLA-ADD-FRA on ET, MAO-PTY-POS on CM etc. Could it be that these are all connections that significantly exceed the direct routing mileage and are therefore edited out of the results? Even if the airlines themselves publish and sell fares on these markets? 2. Some airports seem to not be available at all. DSS for instance, the new airport in Dakar yields a "the requested origin is invalid" result even if most (all?) airlines have moved operations from DKR |
| All times are GMT -6. The time now is 6:49 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.