Moderator's note:

The Award/DL-SkyTeam method has three options under the "Airline(s)" field. They are:

1. *S (Sch)
2. ** (Pri)
3. DL (Pri)

Selecting either of the (Pri) options allows one to select "Economy" in the "Cabin(s)" field.

What do these three options do?

Also, what does the "Max Results" check box do? Wouldn't I always want the "max" results?

One data point...

I notice that only the second option (that is, the ** (Pri) option) shows certain itineraries containing Alaska Airlines segments.

Would appreciate ..

Requesting seat availability info for the following flight

9W 0078
DEL to HKG
9TH AUG DEPARTURE

KVS tool asks me to update to Ver7.8.5 but after downloading countless times it keeps on installing as Ver7.7.5.

Without updating I am unable to use the tool. I have tried both manual and automatic install for Crossover.

Does anyone know how to resolve this? I am using Mac btw.

The [Sch] option searches by Schedule and [Pri] options search by Price in DL SM (based on the Cabin Class preference).

The [Max] option slightly increases the search time.

It is an issue with CrossOver Mac.

Please download the KVS Tool Setup using a web browser and then follow the Manual CrossOver Mac installation procedure.

C9 J7 Z7 I7 P7 Y9 M9 T9 U7 N7 L7 Q7 S7 K7 H7 VC O0 WC B0

so, lots

AS searches broken on KVSTool?
 

I can't get AS award searches to work. Got an error message to upgrade to 7.8.5, did that, still get the error message:

"...requested function unavailable...or may require a newer version".

As of today 7.8.5 is the latest version and the website is not particularly helpful.

Please download the KVS Tool V7.8.6 Update.

What POS (Point Of Sale) for availability is used?

Now BA searches appear to be broken as it asks for a Capcha "which of images is pizza" that cannot be passed through.

Same actually I think happens to awardwallet updates... real irritating

That's how more and more websites (and their legal owners) protect their information against automated data harvesting and screen scrubbers/grabbers nowadays. We can expect more and more sites starting to do so as they are protecting their valuable information from unscrupulous business practices of some other "business operators" and paid for tools they provide.

The [Awards/BA-OneWorld] Method continues to function normally, but is subject to the velocity limits of that Engine.

Wasn't the answer last time that this is 'dynamic'? (And yes, I also don't know what that really means.) ;)

Last time I checked it wasn't possible to determine which POS is used which is why I switched from KVS to EF. If this changes I would certainly consider switching back to KVS.

Error using AC/*A method
 

I keep getting errors:

Error 12029, when using AC method to search *A award space. I am not getting errors when using SkyTeam and OneWorld award search.

Any idea why? The AC user name provided is current.

Thank you.

The [Awards/AC-StarAlliance] Method continues to function normally.

Please follow the local system troubleshooting steps at http://Errors.KVSTool.com/

Still getting error.

It says:

‘Error Requesting Data [I-1]:

Error 12029: Cannont connect
The attempt to connect to the server failed.
Connecting (41s)

Error 9002: No Data Received
Connecting

SkyTeam and OneWorld searches are ok.

Please contact us directly, including the details of the specific troubleshooting step(s) you have followed.

I found what the error is - my company network blocked the traffic.

Now I have another issue - the BA search method stating an error about CAPTCHA method. I did login to my BA account, and it did have another CAPTCHA verification. I restarted KVStool and still getting the same error. Any idea why?

The war between websites trying to block people breaking the terms and conditions (specifically the "no robots" one) and the people who break those terms.

You're using a method of accessing the Ba site that BA do not approve. You're doing it surreptitiously by using a scraping tool that pretends to be something it's not.

Interesting that your company blocked access to air Canada. I wonder if AC complained about the traffic coming from your network. That would be a new twist - use KVS, break terms and conditions, put your miles at risk, and now risk your job in the process!

A tad dramatic?

Most firms will have policies forbidding the use of KVS on company assets. Now they not enforce these policies all the time, but it's a handy tool of they want to dismiss you for some other reason.

^^^^^

I dare to rephrase you to "Most firms will have policies forbidding the use of unauthorised software on company assets." To single out KVS is totally unfair and I would suggest that most firms (contrary to your suggestion) are not even aware of its existence...

Please try solving the CAPTCHA by keeping the KVS Tool open and logging-in using Internet Explorer.

If the issue persists, please use one of the alternative OneWorld Award Methods in the KVS Tool.

Trying to search StarAlliance-AC and getting 'DataSource Error: [I-3]: "Login"'

The [Awards/AC-StarAlliance] Engine was down earlier on today.

Please try again now and contact us directly if the issue persists.

I have a different issue with AC-StarAlliance search. I try searching by calendar and anytime between 1-3 days in I get:

Datasource Error [RW]:

Engine Error [EP].


Sounds familiar? Any resolution? it stops my search every time and makes calendar search rather useless...

The [Awards/AC-StarAlliance] Method continues to function normally.

Please contact us directly, including specific search examples.

Recently became a Mac user.

Just to have this clear, I will need to have separate memberships to KVS and Crossover in order to have it run on OS X?

CrossOver Mac does have a small one-time cost.

There are also free alternatives available -- please consult the Mac section of the KVS Tool User Guide for more info:

http://Help.KVSTool.com/#Mac

KVS Tool website not available??
 

Can't access the KVS Tool website, nor the KVS Tool Mobile Companion. Anyone know what's up?

Working again. Oh well.

One of our hosting providers was experiencing a brief server outage, which was affecting some of the web-based functionality. All systems are now running normally.

I'm getting the following error every time I use the AC method. Was working fine last night.

Datasource Error [I-3]:
"Login"

The [Awards/AC-StarAlliance] Engine had just been updated.

Please download KVS Tool V7.8.8 and try again.

Is there anyway to use the KVS tool on a mac without paying the subscription charges for Crossover?

Yes, there is -- please consult the Mac section of the KVS Tool User Guide for details:

http://Help.KVSTool.com/#Mac

Also, CrossOver Mac does not require a subscription and can be done as a 1-time purchase using the "CrossOver Mac - 1 Month" option.

So you're now actually admitting that you are selling something vs. taking 'd:rolleyes:nations'? I guess that's a slight improvement...

Found the 1 month option. But if I just buy the 1 month licence what about future updates? So in reality I have to pay £38 a year or am I missing something?