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KVS Dec 6, 2014 9:40 am


Originally Posted by zara (Post 23952010)
Method: Awards/OneWorld (QF credentials are entered, of course)
From: Muc
To: BKK/SFO/JFK/SIN (and loads of other airports)
Date: 01.Jan 2015 till August 2015
POS: AU-QFA-SP
Seats: 1

Message: No award availabilty/Engine Error

Except for MUC-JFK, those routes would need to be searched segment-by-segment. Alternatively, you can use the [Awards/BA-OneWorld] Method:

[KVS Tool 7.7.2/Diamond - Awards/OneWorld/AU-QFA-SP]
Code:

MUC  Munich Franz Josef Strauss DE [EDDM]
JFK  New York John F Kennedy Intl NY US [KJFK]
SUN  01 Feb 2015 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive        St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
BA        947    MUC  07:45    LHR  09:00          0  FS-  CS+  YS+
 -> BA    185    LHR  11:05    EWR  14:05          0  FS+  CS-  YS+
BA        947    MUC  07:45    LHR  09:00          0  FS-  CS+  YS+
 -> BA    113    LHR  11:30    JFK  14:25          0  FS-  CS-  YS+
BA        947    MUC  07:45    LHR  09:00          0  FS-  CS+  YS+
 -> BA    177    LHR  13:15    JFK  16:15          0  FS-  CS-  YS+
BA        947    MUC  07:45    LHR  09:00          0  FS-  CS+  YS+
 -> AA    101    LHR  10:35    JFK  13:35          0  FS-  CS-  YS+
BA        947    MUC  07:45    LHR  09:00          0  FS-  CS+  YS+
 -> AA    105    LHR  12:35    JFK  15:35          0  FS-  CS-  YS+
BA        949    MUC  10:35    LHR  11:40          0  FS-  CS+  YS+
 -> BA    177    LHR  13:15    JFK  16:15          0  FS-  CS-  YS+
BA        949    MUC  10:35    LHR  11:40          0  FS-  CS+  YS+
 -> BA    173    LHR  14:15    JFK  17:20          0  FS-  CS-  YS+
BA        949    MUC  10:35    LHR  11:40          0  FS-  CS+  YS+
 -> BA    189    LHR  15:10    EWR  18:05          0  FS-  CS-  YS+
BA        953    MUC  16:00    LHR  17:00          0  FS-  CS+  YS-
 -> BA    179    LHR  18:00    JFK  21:00          0  FS-  CS-  YS-  WS+
BA        953    MUC  16:00    LHR  17:00          0  FS-  CS+  YS-
 -> BA    181    LHR  19:00    JFK  22:05          0  FS-  CS-  YS-  WS+
BA        953    MUC  16:00    LHR  17:00          0  FS-  CS+  YS-
 -> BA    183    LHR  20:00    JFK  22:55          0  FS-  CS-  YS+
IB        3195    MUC  07:35    MAD  10:25          0  FS-  CS+  YS+
 -> IB    6251    MAD  12:30    JFK  15:20          0  FS-  CS-  YS+
IB        3191    MUC  12:05    MAD  14:50          0  FS-  CS+  YS-
 -> IB    6253    MAD  16:00    JFK  18:50          0  FS-  CS-  YS+
AB        6192    MUC  07:15    TXL  08:30          0  FS-  CS-  YS+
 -> AB    7248    TXL  13:00    JFK  15:50          0  FS-  CS-  YS+

[KVS Tool 7.7.2/Diamond - Awards/BA-OneWorld]
Code:

MUC  Munich Franz Josef Strauss DE [EDDM]
BKK  Bangkok Metro / Suvarnabhumi Intl TH = BKK DMK [VTBS]
SUN  01 Feb 2015 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive        St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
AY        804    MUC  11:50    HEL  15:25              CS2  WS/  YS0
 -> AY    95      HEL  18:30    BKK  09:15 +1          CS+  WS/  YS-
BA        947    MUC  07:45    LHR  09:00              CS0  YS9
 -> BA    9      LHR  14:55    BKK  09:10 +1          CS-  WS-  YS+
BA        949    MUC  10:35    LHR  11:40              CS0  YS9
 -> BA    9      LHR  14:55    BKK  09:10 +1          CS-  WS-  YS+


mileageking Dec 6, 2014 10:14 am


Originally Posted by KVS (Post 23950439)

thanks

greenglaz Dec 7, 2014 7:34 am

Why is the difference?

Booking code O this is CS, but no YS

https://lh6.googleusercontent.com/qO...Kw4=w1886-h751

https://lh6.googleusercontent.com/XK...Ow4=w1886-h751

KVS Dec 7, 2014 10:22 am


Originally Posted by greenglaz (Post 23956145)
Why is the difference?

Booking code O this is CS, but no YS

The images you have embedded are not publicly-accessible -- please re-post.

greenglaz Dec 7, 2014 10:47 am


The images you have embedded are not publicly-accessible -- please re-post.
Ready

rj123456 Dec 7, 2014 2:20 pm

I am trying to check availability for NRT-SHE-ICN APR 16 in Business Class (Class CS?) [Method AF/Skyteam]

NRT-SHE shows 3 seats on CZ
The SHE-ICN line is blank.

The Air France website will not recognize SHE as a valid originating airport, but accepts it as a destination airport.

If I choose a RT Apr 11 ICN-SHE Apr 16, the SHE-ICN return shows up with 3 C seats available (CZ 671).

According to an Alitalia ticketing agent, only 2 seats are available.

Any pointers why KVS shows 0, AF 3 (but only if selected as part of a round trip), and Alitalia finds only 2? Plus the agent claimed that even if she found the award inventory she was not sure if she would actually be able to book it.

KVS Dec 7, 2014 7:17 pm


Originally Posted by greenglaz (Post 23956881)
Ready

The images are still not accessible.
Please re-post using http://TinyPic.com (or similar).


Originally Posted by rj123456 (Post 23957845)
I am trying to check availability for NRT-SHE-ICN APR 16 in Business Class (Class CS?) [Method AF/Skyteam]

NRT-SHE shows 3 seats on CZ
The SHE-ICN line is blank.

As noted in the KVS Tool User Guide, the [Awards/SkyTeam] Method provides Availability on a per-trip basis. The Award Availability shown applies to all connecting segments.


Originally Posted by rj123456 (Post 23957845)
The Air France website will not recognize SHE as a valid originating airport, but accepts it as a destination airport.

Indeed, it is a limitation of that Engine.


Originally Posted by rj123456 (Post 23957845)
If I choose a RT Apr 11 ICN-SHE Apr 16, the SHE-ICN return shows up with 3 C seats available (CZ 671).

According to an Alitalia ticketing agent, only 2 seats are available.

We have confirmed that 3 C Award Seats are currently available on CZ 628, but only 2 on CZ 671.


Originally Posted by rj123456 (Post 23957845)
Any pointers why KVS shows 0

It does not -- please see above.


Originally Posted by rj123456 (Post 23957845)
AF 3 (but only if selected as part of a round trip), and Alitalia finds only 2?

It's either a System or Segment Marriage logic issue:
http://Help.KVSTool.com/#Factors


Originally Posted by rj123456 (Post 23957845)
Plus the agent claimed that even if she found the award inventory she was not sure if she would actually be able to book it.

Why not?

rj123456 Dec 7, 2014 9:27 pm


Originally Posted by KVS (Post 23958907)
As noted in the KVS Tool User Guide, the [Awards/SkyTeam] Method provides Availability on a per-trip basis. The Award Availability shown applies to all connecting segments.

Indeed, it is a limitation of that Engine.

We have confirmed that 3 C Award Seats are currently available on CZ 628, but only 2 on CZ 671.

How did you confirm that only 2 C are available on CZ 671?
I'm not sure I get the whole "married segments" concept but it seems what you are saying is the the AF engine is getting tricked into showing 3 seats for the NRT-SHE-ICN routing? And the blank line on KVS (which per your suggestion is the same as the first line, i.e. 3 seats ARE available) is an artifact of the AF bug?


Why not?
"Our system will not allow it". I asked her if she could call CZ (i.e. suggesting what I believe is called a "long sell", I might even have used those words) - but she said they do not have any way of checking inventory with CZ. I am not totally clear on what the agent was saying. Perhaps she meant that only 2 seats were available, period. I also asked if she could book the 2 and we could figure out the 3rd, but she thinks that by doing so the third person's LAX-ICN and ICN-LAX transpacific C legs might get blown away. (There seems to be reasonable return inventory but I confirmed that now no seats show available on the outbound flight).

Other than this the agent has been very very nice, in fact she called me back like she promised (unlike reports to the contrary on the AZ boards that the call center agents never do so). She also complimented me on finding the itinerary and has given me till Thursday to find something else :)

I need 3 seats in C from Tokyo to Seoul Apr 15/16 with at least one leg not on Korean Airlines (nonstop KE inventory is available, but AZ claims stopovers are not permitted on Single Skyteam Partner awards).

greenglaz Dec 8, 2014 11:04 am

Without pix

Results from ExpertFlyer.com
Awards & Upgrades Search
Departing HKT on 12/29/14 0:00 for SVO
Flying SU on booking class O
Direct/Non-Stop Only
Frequency
Flight Stops Depart Arrive Aircraft Reliability Class Description Code Seats
0 Connections
SU 275 0 HKT SVO 77W Su,M,Th Business - Award & Upgrade O 2
12/29/14 11:55 12/29/14 18:20 NA / NA

[KVS Tool 7.7.2/Diamond - Awards/SkyTeam/FR-AF]
HKT Phuket Intl TH [VTSP]
SVO Moscow Sheremetyevo Intl RU [UUEE]
MON 29 Dec 2014 | 1 Seat
Carrier Flight From Depart To Arrive St Award Availability
--------- ------ ---- -------- ---- -------- --- -- ------------------
SU 275 HKT 11:55 SVO 18:20 YS+

CS+ vs YS+ =Why?=

KVS Dec 8, 2014 11:43 am


Originally Posted by greenglaz (Post 23962034)
[KVS Tool 7.7.2/Diamond - Awards/SkyTeam/FR-AF]
Code:

HKT  Phuket Intl TH [VTSP]
SVO  Moscow Sheremetyevo Intl RU [UUEE]
MON  29 Dec 2014 | 1 Seat
Carrier    Flight  From  Depart    To    Arrive        St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
SU        275    HKT  11:55    SVO  18:20              YS+

CS+ vs YS+ =Why?=

SU appears to be providing different Award Availability to different partners.

You can see the 2 O Class Seats via the KVS Tool Mobile Companion, specifying SU as the airline.


Originally Posted by rj123456 (Post 23959280)
How did you confirm that only 2 C are available on CZ 671?

You can see the 2 Seats via the KVS Tool Mobile Companion, specifying CZ as the Airline code.


Originally Posted by rj123456 (Post 23959280)
I'm not sure I get the whole "married segments" concept but it seems what you are saying is the the AF engine is getting tricked into showing 3 seats for the NRT-SHE-ICN routing? And the blank line on KVS (which per your suggestion is the same as the first line, i.e. 3 seats ARE available) is an artifact of the AF bug?

It's not an AF bug -- CZ is currently managing its Availability that way (whether intentionally or in-error):

http://Help.KVSTool.com/#Factors


Originally Posted by justhere (Post 23945335)
Trying to figure out why a simple domestic US OneWorld award isn't showing up in KVS Tool. I'm searching on Dec 26 PHX-MCI and have tried Awards/BA-OneWorld and also Awards/OneWorld and the only results I get are on AA flights with connections.

Unlike AA, US Award Availability can only be searched via the [Awards/BA-OneWorld] Method:

http://Help.KVSTool.com/#US


Originally Posted by justhere (Post 23945335)
When I look on usairways.com and aa.com there is a non-stop on US that has low availability. Why isn't this flight showing up on the KVS Tool?

It appears that US does not currently provide Award Availability on that flight to its Partners, either intentionally or due to a data sync issue.

Viajero Millero Dec 9, 2014 11:44 pm

Continuously getting errors 12007 and 9002 when using FARES/GOL and Awards/BA-OneWorld. Looking for things in Mid January 2015.

The only thing that seems to be reliably working is the Timetable tab.

KVS Dec 10, 2014 1:09 pm


Originally Posted by Viajero Millero (Post 23972074)
Continuously getting errors 12007 and 9002 when using FARES/GOL and Awards/BA-OneWorld. Looking for things in Mid January 2015.

The only thing that seems to be reliably working is the Timetable tab.

Have you followed the local system troubleshooting steps at http://Errors.KVSTool.com/?

If the issue persists, please provide a screenshot via http://Contact.KVSTool.com/

GJS - yow Dec 12, 2014 1:48 pm


Originally Posted by KVS (Post 23950439)

Since the Availability tab in the KVSTool disappeared last month, I have been using the Mobile Companion. However, today it seems to have stopped working, too. I receive the following message:

The reservation system is temporarily unavailable [RD]. Please try again later.

Is this a temporary glitch, or has this method of accessing availability failed as well?

Availability is the one thing I use the KVSTool for most frequently. Is an alternate method for availability forthcoming?

KVS Dec 12, 2014 2:04 pm


Originally Posted by GJS - yow (Post 23987226)
Is this a temporary glitch, or has this method of accessing availability failed as well?

It is a temporary issue with the MC Availability Engine.

Update: This issue has been resolved.

tomh009 Dec 21, 2014 10:15 am


Originally Posted by KVS (Post 23987318)
It is a temporary issue with the MC Availability Engine.

Update: This issue has been resolved.

The problem seems to have returned ... :(

KVS Dec 21, 2014 1:51 pm


Originally Posted by tomh009 (Post 24032440)
The problem seems to have returned ... :(

Must have been a transient Engine issue -- please try again now.

mileageking Dec 23, 2014 5:18 pm

Anyone get an error message when searching *A awards using AC?

I get the message "Due to a technical issue, our web site is currently unavailable"

KVS Dec 24, 2014 11:27 am


Originally Posted by mileageking (Post 24044302)
Anyone get an error message when searching *A awards using AC?

I get the message "Due to a technical issue, our web site is currently unavailable"

Must have been a temporary [Awards/AC-StarAlliance] Engine issue -- please try again.

dechil Dec 27, 2014 12:40 pm

Impossible to find all fares when trying to find TUN-SYD on AF: it is limited (no business fares)
Is there a direct class fare research possible as before (eco, premium, biz and first)
[KVS Tool 7.7.3/Diamond - Fares/GOL]
Code:

TUN  Tunis Carthage TN [DTTA]
SYD  Sydney Kingsford Smith NS AU [YSSY]
R/T  13 Jan 2015 | 20 Jan 2015

Carrier    From    To    Fare      Cur            Min  Max  Fare Basis
---------  ------  ----  --------  ----  --------  ---  ---  ----------
AF        TUN    SYD      712  EUR              3  12M
AF        TUN    SYD      726  EUR              3  12M
AF        TUN    SYD      796  EUR              3  12M
AF        TUN    SYD      819  EUR              3  12M
AF        TUN    SYD      832  EUR              3  12M
AF        TUN    SYD      840  EUR              3  12M
AF        TUN    SYD      865  EUR              3  12M
AF        TUN    SYD      877  EUR              3  12M
AF        TUN    SYD      929  EUR              3  12M
AF        TUN    SYD      958  EUR              3  12M
AF        TUN    SYD      961  EUR              3  12M
AF        TUN    SYD      1055  EUR              3  12M
AF        TUN    SYD      1063  EUR              3  12M
AF        TUN    SYD      1099  EUR              3  12M
AF        TUN    SYD      1099  EUR              3  12M
AF        TUN    SYD      1237  EUR              3  12M
AF        TUN    SYD      1239  EUR              3  12M
AF        TUN    SYD      1281  EUR              3  12M
AF        TUN    SYD      1285  EUR                  12M
AF        TUN    SYD      1392  EUR                  12M
AF        TUN    SYD      1433  EUR              3  12M
AF        TUN    SYD      1466  EUR                  12M
AF        TUN    SYD      1579  EUR                  12M
AF        TUN    SYD      1596  EUR                  12M
AF        TUN    SYD      1633  EUR                  12M
AF        TUN    SYD      1644  EUR                  12M
AF        TUN    SYD      1725  EUR              7  12M
AF        TUN    SYD      1753  EUR              2  12M
AF        TUN    SYD      1840  EUR              2  12M
AF        TUN    SYD      1850  EUR              7  12M
AF        TUN    SYD      1856  EUR                  12M
AF        TUN    SYD      1893  EUR              7  12M
AF        TUN    SYD      1948  EUR              4  12M
AF        TUN    SYD      2030  EUR              4  12M
AF        TUN    SYD      2044  EUR              7  12M
AF        TUN    SYD      2104  EUR              4  12M
AF        TUN    SYD      2271  EUR              4  12M
AF        TUN    SYD      2286  EUR
AF        TUN    SYD      2324  EUR              2  12M
AF        TUN    SYD      2356  EUR                      MFFTN


dechil Dec 28, 2014 4:22 am

Please KVS can you answer how to check all fares on a destination ?
LHR-NYC, you have only a part of eco fares and of course no premium,business or first fares. Are you aware of this horrible limitation and what do you will do to correct this malfunction?


Code:

LHR  London Heathrow UK [EGLL]
NYC  New York Metro NY US = JFK LGA
R/T  20 Jan 2015 | 13 Feb 2015

Carrier    From    To    Fare      Cur            Min  Max  Fare Basis
---------  ------  ----  --------  ----  --------  ---  ---  ----------
AF        LON    NYC        44  EUR            Sun  12M
AF        LON    NYC      143  EUR            Sun  12M
AF        LON    NYC      143  EUR            Sun  12M
AF        LON    NYC      143  EUR            Sun  12M
AF        LON    NYC      143  EUR            Sun  12M
AF        LON    NYC      195  EUR            Sun  12M
AF        LON    NYC      195  EUR            Sun  12M
AF        LON    NYC      195  EUR            Sun  12M
AF        LON    NYC      195  EUR            Sun  12M
AF        LON    NYC      195  EUR            Sun  12M
AF        LON    NYC      195  EUR            Sun  12M
AF        LON    NYC      195  EUR            Sun  12M
AF        LON    NYC      195  EUR            Sun  12M
AF        LON    NYC      246  EUR            Sun  12M
AF        LON    NYC      246  EUR            Sun  12M
AF        LON    NYC      246  EUR            Sun  12M
AF        LON    NYC      246  EUR            Sun  12M
AF        LON    NYC      340  EUR            Sun  12M
AF        LON    NYC      340  EUR            Sun  12M
AF        LON    NYC      340  EUR            Sun  12M
AF        LON    NYC      340  EUR            Sun  12M
AF        LON    NYC      379  EUR            Sun  12M
AF        LON    NYC      379  EUR            Sun  12M
AF        LON    NYC      379  EUR            Sun  12M
AF        LON    NYC      379  EUR            Sun  12M
AF        LON    NYC      392  EUR            Sun  12M
AF        LON    NYC      392  EUR            Sun  12M
AF        LON    NYC      392  EUR            Sun  12M
AF        LON    NYC      392  EUR            Sun  12M
AF        LON    NYC      431  EUR            Sun  12M
AF        LON    NYC      431  EUR            Sun  12M
AF        LON    NYC      431  EUR            Sun  12M
AF        LON    NYC      431  EUR            Sun  12M
AF        LON    NYC      431  EUR            Sun  12M
AF        LON    NYC      431  EUR            Sun  12M
AF        LON    NYC      431  EUR            Sun  12M
AF        LON    NYC      431  EUR            Sun  12M
AF        LON    NYC      482  EUR            Sun  12M
AF        LON    NYC      482  EUR            Sun  12M
AF        LON    NYC      482  EUR            Sun  12M
AF        LON    NYC      482  EUR            Sun  12M
AF        LON    NYC      482  EUR            Sun  12M
AF        LON    NYC      482  EUR            Sun  12M
AF        LON    NYC      482  EUR            Sun  12M
AF        LON    NYC      482  EUR            Sun  12M  QLWSRGB


KVS Dec 28, 2014 11:54 am


Originally Posted by dechil (Post 24059361)
Is there a direct class fare research possible as before (eco, premium, biz and first)

Unfortunately, the [Fares/GOL] Engine does not support specific-Cabin requests. Premium Cabin Fares will be included if they are a part of the ~40 lowest published Fares on the requested route/carrier, but there is currently no way to force them to be displayed if they are not.

buy_sell1 Dec 29, 2014 1:26 am

I have some AA miles, and I am trying to check availability for DFW-AUH-AMD OR DFW-DOH-AMD for FEB 07 in Economy Class for any oneWorld affiliated carrier (including Etihad and Qatar). I tried booking via AA using award miles, but aa.com refused to book to AMD becuase they don't serve that destination. I want to check availibility of tickets with KVS via other oneworld carries such as Qatar or Etihad (technically not full oneworld member). can anyone help me to check the availability please? I am total newbie to this forum, so please forgive me if this is not right place or question?

LondonElite Dec 29, 2014 6:50 am

So what are the longer term plans for this service? The tool is significantly less useful than it was before, not to mention much less user-friendly. Setting aside the elephant in the room that is the theme of the above wiki, and the earlier main thread, what is going to happen t the KVS suite of services in the future?

golfmad Dec 29, 2014 6:57 am


Originally Posted by LondonElite (Post 24066600)
So what are the longer term plans for this service? The tool is significantly less useful than it was before, not to mention much less user-friendly. Setting aside the elephant in the room that is the theme of the above wiki, and the earlier main thread, what is going to happen t the KVS suite of services in the future?

Good question LE. I've been thinking along similar lines.

LondonElite Dec 29, 2014 7:36 am


Originally Posted by golfmad (Post 24066630)
Good question LE. I've been thinking along similar lines.

The previous thread is closed (I had missed all of that fun) and the big question still hangs in the room which we've not had a reply to yet. To be frank, I've subscribed for many years and I'm interested in knowing whether we're going to get back to the previous level of service, and if so, how. If not, that's fine too, but I think we deserve to know.

dechil Dec 29, 2014 9:37 am


Originally Posted by KVS (Post 24063395)
Unfortunately, the [Fares/GOL] Engine does not support specific-Cabin requests. Premium Cabin Fares will be included if they are a part of the ~40 lowest published Fares

Thanks for this very bad evolution of your tool. After 10 years of subscription ...:td::td::td:

KVS Dec 29, 2014 11:20 am


Originally Posted by LondonElite (Post 24066600)
So what are the longer term plans for this service?

The same as for the last 10+ years that the KVS Tool had been in existence -- to provide our Members with a comprehensive and powerful Tool.


Originally Posted by LondonElite (Post 24066600)
not to mention much less user-friendly.

We are not sure what you are referring to :confused:.


Originally Posted by LondonElite (Post 24066600)
Setting aside the elephant in the room that is the theme of the above wiki

That theme is a baseless and pointless rant, intertwined with made-up "facts". The Wikipost is not a part of the KVS Tool Thread and we see no merit in addressing it at this time.


Originally Posted by golfmad (Post 24066630)
Good question LE. I've been thinking along similar lines.


Originally Posted by LondonElite (Post 24066757)
To be frank, I've subscribed for many years and I'm interested in knowing whether we're going to get back to the previous level of service, and if so, how. If not, that's fine too, but I think we deserve to know.

Being a KVS Tool Member since 2006, you must have, surely, witnessed the evolution of the Tool. Numerous new Methods and Functions were added, while some Engines ceased to exist, together with their corresponding Methods.

We always strive to add the relevant functionality, requested by our Members, and will make the relevant announcements, once it is appropriate to do so. However, we are unable to speculate about something that is largely outside of our control.

buy_sell1 Dec 29, 2014 4:53 pm

Reposting this as it probably got buried in other discussion: Would love to get help from KVS or some other knowledgeable users....

I have some AA miles, and I am trying to check availability for DFW-AUH-AMD OR DFW-DOH-AMD for FEB 07 in Economy Class for any oneWorld affiliated carrier (including Etihad and Qatar). I tried booking via AA using award miles, but aa.com refused to book to AMD becuase they don't serve that destination. I want to check availibility of tickets with KVS via other oneworld carries such as Qatar or Etihad (technically not full oneworld member). can anyone help me to check the availability please?

LondonElite Dec 29, 2014 5:06 pm


Originally Posted by KVS (Post 24067866)
The same as for the last 10+ years that the KVS Tool had been in existence -- to provide our Members with a comprehensive and powerful Tool.

The tool is a lot less comprehensive than before, and weaker. The Fares section is now pointless, and without an integrated availability function...what's the point? The canned answer is not really cool.


We are not sure what you are referring to :confused:.
The fact that I have to use the mobile availability function (with its limitations).


That theme is a baseless and pointless rant, intertwined with made-up "facts". The Wikipost is not a part of the KVS Tool Thread and we see no merit in addressing it at this time.
I didn't contribute to the previous thread, I've made no qualitative statements on it, and the moderators closed it. The moderators also added the wiki, so I'm not going to go into detail on that, other than to comment that there must have been some dialogue between you and the moderators.


Being a KVS Tool Member since 2006, you must have, surely, witnessed the evolution of the Tool. Numerous new Methods and Functions were added, while some Engines ceased to exist, together with their corresponding Methods.

We always strive to add the relevant functionality, requested by our Members, and will make the relevant announcements, once it is appropriate to do so. However, we are unable to speculate about something that is largely outside of our control.
Yes, it has been a great tool up until a few weeks ago (and on that basis I'd be happy to renew). You can't deny that functionality has decreased, and the opacity around the whole business is not really helping your case. I do think it's time to fess up a little more.

cmn.jcs Dec 29, 2014 6:41 pm


Originally Posted by buy_sell1 (Post 24069549)
Reposting this as it probably got buried in other discussion: Would love to get help from KVS or some other knowledgeable users....

I have some AA miles, and I am trying to check availability for DFW-AUH-AMD OR DFW-DOH-AMD for FEB 07 in Economy Class for any oneWorld affiliated carrier (including Etihad and Qatar). I tried booking via AA using award miles, but aa.com refused to book to AMD becuase they don't serve that destination. I want to check availibility of tickets with KVS via other oneworld carries such as Qatar or Etihad (technically not full oneworld member). can anyone help me to check the availability please?

Well, if you're only going to be using KVS for this one specific trip, I'm not sure that I'd invest the $20 necessary for buying/"donating"/"contributing" the tool. If I were in your shoes, I'd probably just go with what SFOPhD recommended in his post from the Etihad forum--use the Etihad site for EY, and get a BA account for searching QR. BA also covers IB.

That said, double check on the AA requirements for getting to India--generally you can't connect in a different zone than your origin or destination, though there are a couple exceptions. I'd look at the MileSaver thread in the AA forum. Good luck!

KVS Dec 30, 2014 9:36 am


Originally Posted by LondonElite (Post 24069608)
The fact that I have to use the mobile availability function (with its limitations).

The Availability function in the KVS Tool Mobile Companion is equivalent to the former [Availability/FS] Method in the main KVS Tool Application.


Originally Posted by LondonElite (Post 24069608)
The moderators also added the wiki

The Wikipost was added by a regular FT member, not a Moderator:
http://www.FlyerTalk.com/forum/wikip...readid=1630178


Originally Posted by LondonElite (Post 24069608)
Yes, it has been a great tool up until a few weeks ago (and on that basis I'd be happy to renew). You can't deny that functionality has decreased

Some functionality has increased, some decreased (as a result of external changes that are outside of our control), some transferred to the Mobile Companion.

We fully appreciate the impact that these changes, both positive and negative, may have on our Members and are always looking for ways of minimizing the latter.


Originally Posted by buy_sell1 (Post 24069549)
I have some AA miles, and I am trying to check availability for DFW-AUH-AMD OR DFW-DOH-AMD for FEB 07 in Economy Class for any oneWorld affiliated carrier (including Etihad and Qatar). I tried booking via AA using award miles, but aa.com refused to book to AMD becuase they don't serve that destination. I want to check availibility of tickets with KVS via other oneworld carries such as Qatar or Etihad (technically not full oneworld member). can anyone help me to check the availability please?

KVS Tool supports Award Availability on all OneWorld carriers, as well as EY:

http://Help.KVSTool.com/#Classes

EY only flies from DFW on Wed/Fri/Sun and currently has Y Award Seats available on 06 & 08 Feb:

[KVS Tool 7.7.3/Diamond - Awards/EY]
Code:

DFW  Dallas Metro / Dallas/Fort Worth TX US = DFW DAL [KDFW]
AMD  Ahmedabad Sardar Vallabhbhai Patel Intl IN [VAAH]
FRI  06 Feb 2015 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
EY        160    DFW  18:50    AUH  20:00 +1  77L  0  FS0  CS0  YS3
 -> EY    216    AUH  22:10 +1  AMD  02:40 +2  321  0

[KVS Tool 7.7.3/Diamond - Awards/EY]
Code:

DFW  Dallas Metro / Dallas/Fort Worth TX US = DFW DAL [KDFW]
AMD  Ahmedabad Sardar Vallabhbhai Patel Intl IN [VAAH]
SUN  08 Feb 2015 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
EY        160    DFW  18:50    AUH  20:00 +1  77L  0  FS0  CS1  YS4
 -> EY    216    AUH  22:10 +1  AMD  02:40 +2  321  0


buy_sell1 Dec 30, 2014 10:50 am

Thank you @KVS for taking care of this. Much appreciated.

nrdk Dec 30, 2014 8:21 pm

Does KVS offer any kind of a trial period or testing?

KVS Dec 31, 2014 10:55 am


Originally Posted by nrdk (Post 24076085)
Does KVS offer any kind of a trial period or testing?

No, but we do offer 2-month Membership options:
http://Join.KVSTool.com/

Xyzzy Dec 31, 2014 2:29 pm


Originally Posted by nrdk (Post 24076085)
Does KVS offer any kind of a trial period or testing?

Be careful, as the functionality you are expecting to use c;)uld vanish at any time without notice.

nrdk Dec 31, 2014 3:18 pm


Originally Posted by Xyzzy (Post 24079945)
Be careful, as the functionality you are expecting to use c;)uld vanish at any time without notice.

Yea, not worth the $20 just to get a flavor of the software when I can already tell the basic usability. Mainly was just curious to try a couple different scenarios as a curiosity.

There are a few limitations to EF that drive me nuts, but I can work around them well enough given the cost.

aviators99 Jan 1, 2015 7:31 pm

DL changed their award levels today, and KVS is showing garbage characters in the award availability screen for it.

Code:

[KVS Tool 7.7.3/Diamond - Awards/DL-SkyTeam/US-S]

DTW  Detroit Metropolitan Wayne County MI US [KDTW]
FCO  Rome Fiumicino/Leonardo Da Vinci Intl IT [LIRF]
THU  09 Jul 2015 | 2 Seats

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
DL        236    DTW  17:53    FCO  08:55 +1  764  0  ?OL9  ?NS9
DL        132    DTW  16:06    AMS  05:55 +1  332  0  ?OS2  ?NL2
 -> KL    1597    AMS  07:20 +1  FCO  09:35 +1  73H  0  CS2
DL        132    DTW  16:06    AMS  05:55 +1  332  0  ?OS2  ?NL2
 -> KL    1603    AMS  14:15 +1  FCO  16:25 +1  73H  0  CS2
DL        134    DTW  18:42    AMS  08:05 +1  744  0  ?OS2  YM2
 -> KL    1603    AMS  14:15 +1  FCO  16:25 +1  73H  0  CS2
DL        134    DTW  18:42    AMS  08:05 +1  744  0  ?OS4  YM4
 -> AZ    109    AMS  17:10 +1  FCO  19:25 +1  32S  0  CS4
DL        134    DTW  18:42    AMS  08:05 +1  744  0  ?OS3  YM3
 -> KL    1607    AMS  17:40 +1  FCO  19:50 +1  73J  0  CS3
DL        134    DTW  18:42    AMS  08:05 +1  744  0  ?OS4  YM2
 -> AZ    111    AMS  18:45 +1  FCO  20:55 +1  32S  0  CS4  YS2
DL        136    DTW  19:54    AMS  09:45 +1  333  0  CM2  ?NL2
 -> KL    1603    AMS  14:15 +1  FCO  16:25 +1  73H  0  CS2
DL        1640    DTW  07:30    ATL  09:30    757  0  FA9  YA9
 -> DL    240    ATL  18:16    FCO  09:50 +1  333  0  CA9  YA9
DL        1893    DTW  08:45    ATL  10:45    757  0  FA9  YA9
 -> DL    240    ATL  18:16    FCO  09:50 +1  333  0  CA9  YA9
DL        1715    DTW  10:00    ATL  12:00    320  0  FA9  YA9
 -> DL    240    ATL  18:16    FCO  09:50 +1  333  0  CA9  YA9
DL        2005    DTW  12:00    ATL  14:00    757  0  FA9  YA9
 -> DL    240    ATL  18:16    FCO  09:50 +1  333  0  CA9  YA9
DL        748    DTW  13:45    ATL  15:45    757  0  FA9  YA9
 -> DL    240    ATL  18:16    FCO  09:50 +1  333  0  CA9  YA9
DL        2514    DTW  14:45    ATL  16:45    757  0  FA9  YA9
 -> DL    240    ATL  18:16    FCO  09:50 +1  333  0  CA9  YA9
DL        98      DTW  18:37    CDG  08:05 +1  744  0  ?OL2  YM6
 -> AZ    319    CDG  10:55 +1  FCO  13:00 +1  321  0  CS2  YS6
DL        98      DTW  18:37    CDG  08:05 +1  744  0  ?OL5  YM6
 -> AZ    333    CDG  12:40 +1  FCO  14:45 +1  321  0  CS5  YS6
DL        98      DTW  18:37    CDG  08:05 +1  744  0  ?OL4  YM2
 -> AZ    325    CDG  17:40 +1  FCO  19:45 +1  32S  0  CS4  YS2
DL        98      DTW  18:37    CDG  08:05 +1  744  0  ?OL2  YM2
 -> AZ    327    CDG  18:25 +1  FCO  20:30 +1  321  0  CS2
DL        2552    DTW  08:35    JFK  10:28    717  0  ?RS9  YA9
 -> DL    444    JFK  19:37    FCO  10:15 +1  333  0  ?OS9  YA9
DL/9E      3479    DTW  13:45    JFK  15:40    CR9  0  ?RS8  YA9
 -> DL    444    JFK  19:37    FCO  10:15 +1  333  0  ?OS8  YA9


KVS Jan 2, 2015 1:17 pm


Originally Posted by aviators99 (Post 24085724)
KVS is showing garbage characters in the award availability screen for it.

This has now been corrected -- please download KVS Tool V7.7.4

cmn.jcs Jan 2, 2015 10:22 pm

Seems that the JL search isn't working quite right. Given the inputs HKG-BOS on 2 May 2015 on CX, I get:


Data Source Error [RD-3]:
"Unsupported Route/Invalid Cabin Class"
If I manually search via the JL website, the search works and shows no availability. The JL site requires a return date, which KVS doesn't have an obvious input for.

tl;dr: appears that KVS doesn't correctly pass data to the JL site, or can't correctly interpret the returned data

ok986 Jan 5, 2015 8:00 am

Availability tab missing?
 
Sorry for the rookie question: I recently registered for the KVS Tool and installed on my PC.

But - I don't see the "Availability" tab, and cannot find fare availability info [Screenshot]

I can see the seatmap and make roughly sense of the load, but I'd like to use the regular fare availability tool too.

Thanks!


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